104 Plumbing Supply in Ozone Park
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Ozone Park, Queens County, New York, US
Site: https://www.104plumbingsupply.com/
- Monday:7AM–5PM
- Tuesday:7AM–5PM
- Wednesday:7AM–5PM
- Thursday:7AM–5PM
- Friday:7AM–5PM
- Saturday:Closed
- Sunday:9AM–2PM
These guys are horrible. I have been to this shop on a few occasions and every time I walk out of this place disappointed. Their employees have zero customer service training. they talk to you like theyre doing you favors or dont want to be bothered. My last experience was the worse though. I asked for a bathroom cabinet I saw on the floor. I asked the guy cleaning it how big it was and told me I think 30 inches...then I asked if he could please confirm that dimension and he shouted to someone as letting me know he couldnt be bothered. then the manager came and told me come tomorrow and I will show you more options. I sent my wife the next day and she walked out of there almost in tears because after one of the managers who was apparently arguing with somebody on the phone, came to her and told her lady what you see is what we have, if you want something else go else where. This is completely unacceptable behavior by anyones standards.
If youre unlucky enough to give this wretched excuse for a company your business, hope you dont deal with Robert. This place will sell you defective equipment and then not allow you to return it (even though its within the manufacturers warranty). Robert will tell you that he cant take back returns and that you have to bring the item back when the owner is there. What kind of business operates like that? What kind of customer service is that?
Total reviews rating 3.8
30 Reviews for 104 Plumbing Supply 2023:
Review №1
2022-03-03They have a large variety in plumbing supplies, almost everything starting from basic valves, faucets going uptill premium bath showers, radiators and all.I have been shopping from here since last 8 years for all my plumbing needs. There prices are very good , actually they are doing retail at wholesale prices which make it worth my while to especially go to themKeep up the good work
Review №2
2022-03-04They have the best prices and huge inventory - my go to shop for any plumbing needs, have been buying from them since last 3 years.Staff is very friendly, Customer Service is Top Notch - very accommodative also, in case of exchanges of any other issues.
Review №3
2022-02-17Bought a 100 series pump for $300 and came with coupling defect. My plumber had to fix the machine himself. Why do I have to fix a product that is suppose to be brand new ? Owner failed to refund me or reach back out to me after take my name and number. Extremely rude owner, stealing people’s money. He said there’s nothing he can do and there’s no way to help me. Please take your money elsewhere.
Review №4
2022-01-13I contracted 104 Plumbing Supply to replace a radiator and shower head in my home and I could not be happier with the work they did. I scheduled the visit over the phone with Adam, and he was consistently polite and professional. On the day of the job, Adams team showed up on time, had all the equipment ready for the tasks at hand, and worked very efficiently to complete the job. I would absolutely recommend 104 Plumbing Supply to others.
Review №5
2022-07-03It was fast and reliable and I recommend them to anyone that needs a plumbing supply.
Review №6
2019-09-18The prices for what I needed are outrages. Home depot was out of stock. I had to go here. I have no problems with something being a couple of dollars more at a mom and pop store. But twice what anybody charges is wrong. Thats why I dont like shopping at small stores. I had to get it the piece I needed asap. The clerk heard me complain and gave me a discount. Big deal. I hate to feel taken advantage of. Amazon has the same piece for 11.00 and home depot sells it for 10.00. Its a washerless cold water stem replacement.
Review №7
2022-07-04Loved their selection of plumbing. I was quite surprised.
Review №8
2022-03-04Best plumbing shop in ozone park area, they have best prices and largest variety in plumbing materials
Review №9
2021-10-25The right place even at the wrong time! This place rocks , called 5 minutes until closing spoke with Adam whom confirmed what I needed was in Stock and they even went the extra mile and waited for me even though I was 12 minutes away! Awesome customer service ,friendly and more than anything else went above and beyond for a first time customer!!!
Review №10
2021-05-08ZERO STARS!!!!!! 107 Plumbing Supply is 100% UNPROFESSIONAL, CONS, STRAIGHT UP CROOKS......They get a 0 rating. On 5/2/2021 Carlos installed a water heater in my house. After installing he did not confirm that the water heater was working. The next day I had to call and tell them we still have NO hot water. They send a technician only for him to say theres a broken/ non working piece. Are you kidding me... This is less than 24 hours. So Carlos installed a defective water heater in my house. I asked to get a brand new water heater they say NO we will only replace the broken piece. This is so absurd. Only now 3 days later the water heater is leaking and hot water gets cold quickly. 104 Plumbing Supply IS THE WORST BY FAR....STAY AWAY!!!!