212 HVAC in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Site: http://www.212hvac.com/
- Monday:8AM–11PM
- Tuesday:8AM–11PM
- Wednesday:8AM–11PM
- Thursday:8AM–11PM
- Friday:8AM–11PM
- Saturday:8AM–11PM
- Sunday:Closed
Overall, my experience with the 212 Team (even though its a day removed) has been great. The follow-ups (from Max) ever since the first inquiry (over the weekend and afterwork hours) was top notch. Then Max getting the go ahead to move my request (for an appointment) up due to timing becoming available between appointments....this team is on a roll.Nikita got to our place, early (cant complain about that), was able to diagnosis and solve the issue within 30/45mins. He was professional and very detailed, I am extremely happy with my experience!
They are better than most, and their prices are very good for small stuff. I had them refill my freon twice over 12 months, and was told by a competitor they charged me a very good price. They also did not waste my time and did not try to sell me BS like almost everyone else. However, there is some stuff they wouldnt do, and for some reason would not bring their own ladders. Considering the things they would not do, their prices for bigger projects are not so competitive, but at least they are not complete crooks like half in this business.
212 HVAC did a fabulous job repairing our HVAC - from start to finish they were extremely professional, helped in an emergency situation and properly explained to me what was wrong and how it needed to be fixed. They were able to come back quickly with a new part and properly fix our system. I would recommend 212 HVAC anytime, I was very impressed by their service.
They came in twice to fix the issue, wanted to charge me for all the visits and their supervisor was rude on the phone, saying there was no issues and trying to teach me whats is gravity and condensation lol... Finally a different technician came in and actually fixed the problem, so there was actually a problem besides what the supervisor was trying to say...
212HVAC came to my apartment one day after I called with my HVAC problem. They evaluated it and determined my unit needed parts and sent me an estimate. I agreed to their estimate. They promptly ordered the parts I needed. There was a 2 to 3 week estimated delivery of those parts. Less than 3 weeks from the time of the estimate the parts arrived and they scheduled a service call with me. They were on time, very professional, a pleasure to do business with.
I have had a great experience with 212 HVAC services! This company went well above and beyond what I expected in friendliness, service and installation. They were willing to answer all of my questions and were honest and up front about their service. Watching them install an air conditioner and furnace allowed me to see the pride they take in their work and in making sure it is done right. I know I can trust 212 HVAC with any future maintenance and repair of my AC and furnace.
We have used 212 HVAC several times and have always had a fabulous experience. Weve used them for furnace repair, had them install a new furnace/AC unit and then had them with routine servicing. Every person we have had contact with has been pleasant and professional. They have always been on time and done quality work. We would definitely recommend them and will continue to use them as needed in the future!
I called this company to get an estimate on an hvac installation guy came out as scheduled took pictures and told me his suggestion of how it should be installed. I waited for an estimate from the company 10 days later nothing. I called spoke to a guy that said he had to follow up and call me back in 15 min. Two hours later he called back and apologized for the delay. He said they would be getting me an estimate by email by the next business day. I never received anything. No one ever called me back. Unprofessional!
212 HVAC came out on short notice to diagnose and repair an issue with our HVAC over the holidays (during COVID). They worked efficiently to resolve that issue and upgrade our thermostats to wireless functionality. They could have done a bit more work before providing initial estimates, as the work ultimately cost more than expected due to additional work that needed to be done (and was clearly knowable at of the first estimate had they taken the time to fully evaluate what was necessary). Nevertheless, we are very pleased with the service the whole team provided.
This is my first time using them and they were great! Reception could have been a bit more clear on the 2 hour window, especially with the automatic text indicating an exact time for arrival, but when I called they explained the 2 hour window. Was just glad I didnt miss them. Alex, the technician, was amazing and thorough and worked so hard in this heat. He was patient with everything going on with us still seeing cases, having to call the landlord to get access to things, and he picked up things wrong with the filter and build of the HVAC that a previous hvac company last year completely missed. Looking forward to getting an estimate from them to fix some of the problems. And Alex, I had had a cash tip at the counter for you! Please be sure to be the tech that comes next time so you can get that tip! Or let me know how we can get it to you. Great, thorough, friendly, patient, and cost effective company!
Really pleased with this experience with HVAC 212. I have been preparing for the NYC heat- it’s coming sooner than you would think!! Being stuck inside because of covid and not having AC would be a nightmare- so thankful for their quick and painless repairs. I can now eat my Ice cream this summer in peace- cookie dough only! They were On time, friendly and thoughtful service. They went above and beyond. I will never use another company. I recommend to all friends and local businesses.
Called in clueless about HVAC but potentially dealing with issues in my rental unit. NYC landlords are a scam, so had to bother 212 HVAC with my stupid questions. Max was super nice and patient and offered to give me free advice over email. Turns out I have a water-based heater so they can’t help us, but they were helpful anyway!
The 212HVAC team stuck with us through three rounds of repairs in short order. Each time we were without heating and they made us a priority, were responsive and shared what they found which actually helps us manage any future issues much better. Highly recommend them!
Amid the hot weather in July my AC units decided to stop working and that is when I called Erik at 212 HVAC. After quickly coming to take a look at the unit, they were able to diagnose a problem which required them to contact the manufacturers. They did everything possible to get the units to work again and came several times to make sure that the repair was done properly. Highly recommend them not only for their vast expertise and excellent service, but also because they were always professional and very nice.
212 HVAC gets the job done with great pleasure. Always giving their best and making the best of every situation.Seeing them complete so many different type of jobs really shows how professional they are.Definitely one of the best companies around, must give them a try to see.
Called 212 HVAC because of problems with my Fujitsu mini-split A/C system. They arrived with in 2 hrs, checked the problems & laid out my options to n solving them. Everything fixed in 3 hrs.. Alex was upfront & knew exactly what to do. Would definitely call them again!
Great service ! Showed up the day after I called them. I dealt with the situation remotely as I’m not in Brooklyn currently and it was done effortlessly with payment etc .. My roommate said he was very professional and nice . The problem was fixed within the hour without having to get any parts, just labor , price was reasonable . I found my HVAC people ! Thank you .
I used this company last week to install a mini split air conditioning & heating unit and everything went great!The service was timely and excellent, the technicians were great to deal with. They were very professional.I highly recommend this HVAC company.Thanks again!
Professional service, communication was easy and hassle free. Had an emergency with my furnace, the team arrived within an hour with all the necessary equipment and were able to replace the flame sensor on the spot. Also had my blower motor checked free of charge. 5 stars with no doubt.
I have been calling upon 212 for the past 4 years to work on the buildings my company has under management, and have always been impressed by the service we receive, be it their reactivity, their professionalism or simply the quality of the work! I would recommend them to anyone that wants to have quality work you dont have to think twice about!
Its very rare to use the term honorable to describe an air conditioner repair service, but i have to give the 212HVAC staff high marks for standing behind their commitments. They were replacing components of a fairly old system and things did not work the first time through no fault of theirs. They simply said they would replace the faulty part and come back and work on it till it was fixed at no further cost, which they did. They were also very careful to explain to us what us wrong and the options we had -- we dont pretend to be knowledgeable but you usually know some of the issues with your system and everything they said checked out. They are also solved a problem on another central AC system that others had botched or just found to hard. Prices are reasonable, commitment is very high, and value is exceptional.
These guys are on point. Called them in the morning for an estimate, got Victor on the line, pretty cool dude who called me back within an hour and provided an estimate. The estimate was on par with what I expected, for an airduct cleaning of a two story appartment. They came out the next day, were very nice and professional. I am definetly sticking with them from now on!
Total reviews rating 4.8
85 Reviews for 212 HVAC 2023:
Review №1
2022-09-04IGNORE THIS GOOD REVIEW. I just opened the closet door behind our mini split unit and Nick did not reattach the hose to the pump, so water has leaked all over my daughters clothing and ruined the drywall. Apparently you have to check this companys work after they leave, or your stuff will be ruined.Nick arrived on time and was professional and showed me what was going on with our mini split system as he looked into the leaking water issue we were having. This was an expensive job, with the work on top of the service fee, but it looks like the original installation had some issues that needed to be addressed. Nick also checked out our other unit just to be sure it was working okay. Overall, good experience with this company.
Review №2
2022-05-26Alex and his partner were incredibly professional, efficient and knowledgeable. The appointment was easy to book; the office communicated so well about the schedule and the appointment. The team that came was knowledgeable and professional. They said they would call 30 minutes ahead of time and they did! Both appointments were on time and both appointments resolved the issues with our two units and they are working optimally now. I will definitely be using this company again.
Review №3
2022-06-02I had 212 replace three air handlers and three condensing units and related services at my brownstone in Manhattan. I found them online from their excellent reviews. They were extremely responsive, professional, knowledgeable, flexible and even creative in getting the project done. I’m entirely satisfied and I highly recommend this company for work on central air conditioning systems in NYC!
Review №4
2022-07-25My HVAC broke right before family was coming to stay with us during a heatwave. 212 was able to come out and fix the issue super quick and get our AC running again before my family arrived. They are very professional and knowledgeable and I would highly recommend them for HVAC work.
Review №5
2022-05-30I cannot recommend 212 HVAC highly enough. From first phone call, to prompt service the next day, to the really talented and thoughtful team and the quality of work I am impressed all the way through, Its hard to find good people these days, and 212 has them.My problem was a tricky one to solve, and I really appreciated that the 212 HVAC team took time to both give me advice over the phone and then, when they come to my place the next day, they took the time to help me understand the problem while fixing it. Even more impressive they took the time to help me figure out what went wrong with a separate issues later and were super responsive.If there are any any questions you have about who is the right choice to help you get all your AC problems solved - this is it!Thank you all!
Review №6
2022-06-10Alex from 212 HVAC was knowledgeable and through, and quickly took care of the issue I was having with my mini-splits that had been caused by a bad install job done by someone else. Also, was able to fit me into their schedule very quickly.I will be calling them the next time I have any HVAC issues, and I would highly recommend them.
Review №7
2022-09-09212 HVAC excellent service! Nick arrived on time and professionally solved my AC problem and saved a lot of my time! 212 HVAC the best in Brooklyn! respectful, professional and technical 👌 I will use their service again
Review №8
2022-06-14I reached out to 212 because I got some recommendations from a parents group I am a part of, raving about their quality and service. I was having issues with our AC since I bought my apartment last year. A different company came out, and changed us for refilling the coolant, but didnt bother to check if there was a leak, so of course the coolant leaked out, and that was $1500 down the drain.When I contacted 212, they were able to come out and diagnose the issue. Throughout I felt they were being honest and professional. They were responsive by Phone and email, and arrived to the job on time. They are a bit pricey, but it would have been less if I contacted the pros the first time. It’s definitely worth knowing the job is getting done right the first time. They were able to offer us a small discount, which really helped us to afford the repairs. Sergey, our technician was incredibly professional, honest and friendly. I would use them again, but I hope I wont need to.
Review №9
2022-06-19As a first note, 212 HVAC is the same as Top HVAC NYC, but the latter does not answer the phone. Secondly, I reached 212 HVAC promptly and managed to schedule an appointment easily to diagnose an air handler blowing hot air (very difficult in NYC in June). I was told the diagnosis appointment would cost $149. Once the tech arrived and I showed him my air handler and condenser on the roof, he told me only the first hour of diagnosis is included in the $149 and additional time would be billed at $279, without increments (i.e. an additional 15 minutes would be billed as an hour). There is no mention of this on their website and it did not come up in my scheduling conversation. Finally, my diagnosis took 1 3/4 hours and I was billed at the stated rate. The diagnosis required a lengthy call with the manufacturer - the fix was to switch on the heat to unstick an expansion valve. Seems to work now - may need a new expansion valve in the future.Initially, I was going to give 3 stars due to pricing, but the promptness, service and fix were fine, so I am giving 4. I was told that diagnoses involving the manufacturer can involve being on hold for an hour or more, for which you will be charged - buyer beware...
Review №10
2022-08-11So grateful I found this service. Went through 2 other HVAC services who either did nothing or tried to scam us w unnecessary services before these guys came and fixed my hvac issue in 1 day and gave sound advice on how to service my other system. This service was extremely professional and knowledgeable about my system and they will be my go to for future Maintainance.