5 Estrellas Bakery Corporation in New York
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New York, New York County, New York, US
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- Monday:5AM–9PM
- Tuesday:5AM–9PM
- Wednesday:5AM–9PM
- Thursday:5AM–9PM
- Friday:5AM–9PM
- Saturday:5AM–9PM
- Sunday:5AM–9PM
My girlfriend ate 1 ham n cheese empanada and half hour later she was picked up by an ambulance. After eating the empanada she received a fever her blood pressure dropped dramatically ! She was found with hypertension and life threatening allergies in what she ate. She was being checked in the ambulance and the actual Presbyterian hospital for more than 6 hours before she was discharged this morning. She ate the empanada last night before getting picked up in the ambulance. Please watch what you guys eat from here. And the people working and who owns this please read this and please reconsider watch your serving your customers ! And if cooking with ingredients that people may be allergic too please notify it in any form of way so the customer who has allergy can be aware !!
3 days before our son birthday I ordered a cake with specified Color and design. The attendant took the Oder and agreed $45 with a deposit of $20. When we went to pick up, the another attendant charge $55 and wrong design telling me take the cake or take the $20 deposit back. What!!!! That was very disrespectful and abusive hours before birthday celebration. I was loyal customer for 11 long years. They will never pay bills again with my money or my family money. Please go to another bakery, they will ruin your celebration and overcharge in the end. Also, they overcharge $5 if use credit card. They are real garbages and real triple M...!!!! F....!!!! and that is a fact!!!!.
You are just paying for icing. I ordered a cake for father’s day. A tres leches cake and the cake was nicely decorated but when we were cutting into it, it was just a thick layer of icing not a lot of cake. I don’t recommend buying from this place especially a cake that cost $35. not worth it.
The cakes are fine, however the service is horrible and the owner is constantly changing prices and protocols. I ordered cakes for my job, they increase the prices only a few weeks after my first order. To top it off had told me they werent going to deliver even though I had called prior to confirm and paid extra for the delivery. Attempting to order and prepay is a nightmare, they just decided now they do not take tax off for order paid via CC, although Ive paid that way before and I work for a tax exempt business. Personally I would never order or eat from here because of the customer service and the unhelpful staff. I am advising my place of work to order our cake (which we order 1-2 times a month for events) to go with another local bakery.
While waiting for my pharmacy store to open, I came here where I had cafe con leche plus a piece of bread here and everything is reasonably priced. They have a few chairs where you can sit and enjoy your cafe. Thankfully, I got a seat soon. Its obviously known in the neighborhood as many people were inside at the time I found myself here on an early weekday morning.
The food is great but theyre so prejudiced and its not worth it. The women at the counter have refused service to Black people and its sad because its a Dominican Bakery and were all one. Wish this was fiction but its happened on several occasions.*Many thanks to the owner for the response. But if I had the chance, I wouldve placed my order in Spanish. However the women at the counter saw me on line but kept taking orders from the customers behind me like I wasnt there. Eventually I just left. Its not the first time and Im not the only one this has happened to.
Horrible. I order a grilled cheese w/bacon on a roll and they decided to make it with white bread. I reminded them that I ask for a roll and they made it over. This time they put cold cheese and bacon on a barely toasted roll. I was disgusted because this is a Spanish Bakery who really only cater to their own kind. I feel that because Im black and doesnt speak Spanish, they gave me me food how they see fit. I will never ever go back to the bakery. Il
This bakery is the around the way, go-to bakery every neighborhood needs! Have thecoffee, grilled chicken salad and frito verde! Try any item off the menu and you’ll be happy! Lourdes, Arelis, Jose, Marino and Andy are your family here! Did I mention they make the best Tres Leches cake AND specialty cakes!
Hey firstly in this area most ppl speak Spanish and if you dont you are screwed which kinda sucks for one, but at the same time when you come here It would be nice to at least know orders, and items in English too. I saw the comment about the ladies possibly being prejudice and although I dont disagree, some may come off that way. I think it is just the language gap. Some Dominicans are even darker than some black people, myself included because of their African ancestry so understanding the roots is equally important. I think for the people who dont understand Spanish they should at least learn the Spanish equivalent to what they want to order, as well as the women know some English to understand equally the same. They have good treats I pick up for my abuela.
Ordered a birthday cake using UBER eats. I was mislead by the size of the cake and I grossly overpaid. What a scam!!! When using the app you over pay for the items and then they charge a service fee and delivery fee. Isn’t that organized crime??? Shame to 5 Estrellas and UBER eats.
Horrible!!!! Order a cake 3 weeks in advance for a boy baby shower, gave them 3 pictures of the cake we wanted came to pick up the cake its was the wrong cake and it was a girl color theme cake no owner to talk to the person who took my order 3 weeks prior was no help and all he could say was it was a mistake I give you the money back 2 hours before the event was going to start and no cake was available in short notice dont order cake from this place their customer service is horrible and they not willing to help you when they were the one that did the mistake
I love their kipes, and their sugar donuts, you must keep your distance and your mask and more now that they have removed the plastic curtain, I do not know if they are going to change it or remove it in the end but the rules remain in place, take care, lets take care , Take care of everyone.
Very. Wrong. Attending. By. The. Women. I asked. Two. Of cheese. And I. It gave. Two. Of ham. With. Cheese and. By giving me. Bill. I asked. A change for. Its. Error. Politely. And the. Person. He behaved. Like. If it were. My mistake. The owner. Has to. Educate. To its. People. For. Treat. With the. Costumers. No. Ill be back. More. I do not recommend it. Bad service. 👎
Total reviews rating 4.3
176 Reviews for 5 Estrellas Bakery Corporation 2023:
Review №1
2022-04-11This place has the BEST birthday cake ever! I’m a cake fanatic. If I eat cake it has to be worth the calories. In other words it has to be delicious!! Usually these types of cakes have thick overly sweet frosting. I was pleasantly surprised at how delicious this cake was. Just the right about of pineapple and the frosting is perf consistency that is not too sweet! The prices are pretty good too! I will be back!
Review №2
2022-03-15I went to the bakery on Saturday and order a custom cake for my boyfriends birthday on Tuesday. I asked if they could have the cake ready by 8 AM that day and they told me that was manageable. I let them know I had to go to work after, and they reassured me that they open at 5 AM so there was nothing to worry about. I showed up today an hour late from my pickup time only to be told that my cake was not ready and would not be ready for at least another hour. I explained again that I had to get to work. They offered me a different flavor cake that was already made that my boyfriend does not eat. I expressed how frustrated I was and even walked out. They apologized but honestly someone could have called me and told me early this morning and I could have made another arrangement. Now I have no birthday cake for my boyfriends birthday party. Im so mad and disappointed.
Review №3
2022-07-19Their iced chocolate cake is delicious. The yuca and chicken empanadas with cafe con leche perfect for a quick breakfast.
Review №4
2020-08-12I ordered Tres Leche, I must say that the cake was tasty but it was dry, which is the big no in tres leche universe. You will definitely expect more from a $4.5 cake.I will come back again to give it another chance in a month or so
Review №5
2020-08-09Friendly service. affordable and fresh items - breads and pastries.got the carrot cake, yuca fritter ball, pan de queso, raisin roll ( similar to a rugelach).carrot cake is more like a super moist pound cake.yuca fritter and pan de queso are v good. the pan is baked w awash of egg yolk so it has a hint of sweetness to it. very reminicent of asian bakery breads.will definitely be back to try more
Review №6
2021-12-17I wish I could give them 10 stars. Groundbreaking café con leche. Delicious pastries. Their chocolate cakes are my favorite thing in Washington Heights. I am sadly moving away, but living around the corner from this place has been the highlight of the last two years. When my parents came to visit they went here every day. No one does it better.
Review №7
2021-12-03UPDATE: They NEVER delivered my food every time I called the picked up and hung up. Never order delivery from this place they are the worst! When you call they hang up on you as your asking about your order. They say they are very busy so had to hang up but they don’t even have call waiting so they hang up because they have TERRIBLE customer service. The food is excellent so if your up for standing in a line go into the store NEVER a get DELIVERY!
Review №8
2021-12-22Very Good selection of cakes, pastries,and sandwichs. They sell everything there is always a line of customers waiting to buy their pastries. I LOVE Everything they sell. Very friendly staff. And all products very fresh...
Review №9
2022-05-25Always a great bakery with delicious pastries and great customer service.
Review №10
2022-03-29The worst tiramisu in my life