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Comments (71)
This bus service is trash, always late with no communication. Im just cooking in the 90 degree sun with no shade, no seats, and no bus that was supposed to have left already. Take any other train or bus service, this isnt worth the price.
I have rode Megabus multiple times, and I would say its really inconsistent. The service would be okay for some rides, but for some rides, the bus would arrive late, take unscheduled stops, and arrive at the destination far past the scheduled arrival time. Although its cheap, you get what you pay for.
Cheap, often outlets or wifi doesnt work. Confusing pick up points. Many times they havent specified the pick up on the ticket causing me to miss my bus. But very cheap and just as comfortable as any other bus
This is my second time taking the bus and what a pain!!!!! Outlets onboard were not working. People could not charge electronics. It took an hour just to get out of Philadelphia, then the bus stop at the gas station with no announcement - they need to pump gas at other times instead of making it a stop. It took over 3 hours to NYC!!!!
Rude employees. The bus was overbooked for a night trip to Philadelphia. A couple of people were left out and the staff didnt do anything to help and were especially rude. The tickets may be cheap but the wait in the cold and the bad staff makes other options more preferable. Never again.
Megabus has lost its touch, used to be reliable and get you where you need to go. Now I’m sitting on a bus TWO HOURS late to the arrival and missing my connecting bus along with a train I had to purchase due to the bus sitting in New Jersey for an hour!!!
No WiFI - Terrible and misleading service - prior to boarding and purchasing asked if Wi-Fi was working. Was told Yes, bought ticket boarded and there was no Wi-Fi for the 3 hr. Ride... never had that issue with Bolt Bus
ALWAYS LATE by at least 30 minutes for both departures and arrivals. Greyhound is much better, since theres an actual enclosed bus station to wait in and easy to transfer to other buses and trains
I had a ticket from Palmer Square in Princeton, NJ going to NYC . The stop is right in the center of a University . The university was having some kind or carnival and/or event in which the whole area was blocked off . I had recieved no notice , there was nothing posted on the megabus website . Not even local enforcement knew of the issue of the buses . So I missed my bus and my mother had to drive me all the way to NYC so i could get to my second bus going home . Not only was my money wasted but my mother and I spent $30 in tolls and $40 in gas . I want my money back from the bus I missed and I tried calling and no one was helpful , I asked to speak to a manager but apparently no one is allowed to transfer me or the manager cant help me . Ive been told to send an email and I did .... 4 days ago !! Since no one wants to help me i will be posting my thoughts and reviews til someone helps me
Took its bus from DC to NYC. The bus was late by 1 hour withour any traffic jams. Neither WiFi nor power bolt is working as promised. I would never took it if I knew its service is this poor.
Took about 3-4 trip so far from NYC to Albany never had an issue. Its a cheap bus ride...get what you pay for. Just relax n enjoy not having to drive.
My experience for the third time was awesome. Bus came in an hour before time when I went into to Boston. Smooth ride... Only problem. No wi-fi.
Bus was 40 minutes late. No WiFi whatsoever. And on top of that AC was not working properly. It was warm inside the bus. How miserable service is that.
MegaBus service has always been great for travel when traveling with my 3 kids. The driver is always pleasant and patient with kids on board.
Cheap ride to DC. Somewhat disorganized way of getting onto the bus, but the actual ride was fairly pleasant. WiFi is garbage.
Megabus is the worst. WiFi often doesn’t work. Once the bus broke down for hours and they refused to refund. Stay away.
While this is much more accessible to public transportation, because of the traffic in and around this neighborhood, it usually takes atleast half an hour to get to this location after we exit the Lincoln tunnel. I really wish they found a better dropoff location.
Not bad. They have outlets to plug up your electronics. It was a quiet ride. & a good price. Id ride it again.
Completely disorganized and rude company. a major gimmick company....I have traveled NYC DC TORONTO multiple times and this sums up the company. Completely ghetto staff with ghetto attitudes.
Its close to a lot of stuff and there is ample space to get your bearings before thrusting into the din of the city....But still, its just a bus stop.....
Even though we were running late, the driver made 3 out of schedule stops to do smth, whili we were waiting inside and no explanation was given. So slow service
First and last time to use this Megabus, late and A/C is not working. It’s even not much cheaper than others from Boston To NY.
For me this is the worst bus company ever, they are always late never on time plus the people who lift up suitcases are rude as hell, ive been taking this bus line a couple of time because its cheap but honestly id rather pay some extra bucks and take Boltbus, Megabus will never improve and they will never get on time, if you are about to book your trip in this bullshit, think it twice before placing ur purchase, honestly the worst company to travel.
Got involved in an accident, made the whole bus sit on the same spot for 2 hours, didn’t request for another bus. Didn’t take action. TERRIBLE !!
I am on the bus from Baltimore to NY my bus was supposed to leave at 115 and get in at 435 we left a hour late than stopped in Delaware and i am not supposed to get in till 7
The worst service . Never at time i bought a ticket without stop was traffic blast that she decided to give us 15 min !! We supposed to arrived 5 15 we are going to arrived late ! More than 6
Good service clean buses...no internet, late sometimes.
A Megabus employee stole items from out of my bag after I had dropped it under the bus. Its now been 2 weeks since it happened and they continue to ignore my emails. AVOID.
I doubt you will use the services of this company for the day now buy 3 tickets for which $ 7 each as they were from the front of the bus and already in the last moment sent by an email the company that that bus would no longer arrive and they gave us another bus which is horrible the broken seats there is no electrecidad to charge phones many things I am disappointed in this service
Bus stops every two seconds for a break it smells like Purell seats are bad just not worth it take Peter Pan bus its much better
Great way to travel to NY without habing to drive. Easy to find and food trucks on the corner for last minute snacks.
No words can describe how bad (and delayed) this ride was. Never riding megabus again
Great seats only bad thing that the windows were dirty and the hour and half delay to our destination.
It is may 27th and the heat is on. Asking the driver to turn off the heat was ignored. I will never use this service again.
Stupid bus company. Don’t buy ticket from them.
Stop saying that you keep people connected you guys has not constantly internet service is bad very bad
Uncomfortable 30-year-old smelly dirty creaky buses.
Easy commute to train station, and Chelsea.
Cheaper ride to Washington DC area and Boston
Cheap n reliable, but confusing pickup points.
Toilet smell all the time
Not that there are better options, but this place is miserable.
2 hours delay, on average.
Not a good drop off location
Always late about 1 hour
Driver is very rude
THE PENDULLUM IS A CRUCIAL MONUMENT
Good
Take greyhound
Cheap and effective
Its Good!
Minor delays
It was fine
Arrived late
We came from Washington and the bus left us 1 hour before scheduled and well, very good since we could learn more. The quiet, punctual bus and if the wifi works for you hehehe
Good, new buses. Moves silently.It took us 1 hour to reach Newark, Delaware. We had to wait in the cold and in the wind.Also 1 hr. Late one year ago I was traveling from Delaware to NY. The delay seems to be no stranger. So dont count on going anywhere or having a great time.Good internet on the bus.
Does not meet the schedule that says take time and measured more on the way to Boston (left half an hour later) and more time on the way back
They are economical and I traveled without problems, comfortable, clean, friendly, I recommend them.
They are late, they are very slow
An important place
No way
Total reviews rating 2.9
71 Reviews for 7 Avenue & 28 Street 2023:
Review №1
2019-07-28A review of the stop and of Megabus... I’m actually writing this on a DC-bound Megabus with my daughter. It’s the cheapest way to get the DC and offers multiple departures a day, including super early and super late. The reaso. I take these is that I dislike driving and the train is often too expensive for personal travel. The booking process via the site is easy and the bus is relatively clean, but don’t plan on using the bathroom. Paying an extra $4-6 for the reserved seating is worth it. I like sitting upstairs on the double-decker sometimes. The bus stop, next to the Jacob Javits Convention Center on the Far West Side looks chaotic, but there’s a certain method to the madness once you figure it out. There are no bathrooms near the stop. There are multiple hot dog carts, Halal chicken-n-rice carts, etc.
Review №2
2019-05-19Managers/owners, please! Consider the option of letting people get off the bus on the way through Manhattan. We all feel trapped with the bus stopping every minute at the traffic lights/pedestrians. Maybe, at least plan the route that will avoid the tourists/cars traffic. It’s unbelievable we, passengers on both floors, spent 40 minutes, just observing people walking around and wishing we could get out and walk too, because it would save us plenty of time.P.S. The loo was awful as you could smell it around..
Review №3
2018-07-27Last year megabus was a better option in comparison with other bus services. However my experience recently can never be worse than ever. The driver is just way too rude and racism. There’s not even an apology for 1 hour delay that caused my flight missing
Review №4
2018-10-28I’ve taken this bus a few times, traveling back and forth between Baltimore and New York for events and day trips. The WiFi never works but it’s the cheapest option for travel and I’ve never had any issues with drivers or other passengers so overall it’s quite good. Just keep in mind you get what you pay for. It’s cheap so don’t expect luxury. Oh and for people who can’t find the outlets, it’s on your seat, near where your knees are, not in front of you but on your actual seat.
Review №5
2019-10-01My two kids (17 y/o) went to Ithaca to check out Cornell College, which is 4hrs away from home, and decided to ride on this company. Their first ride on a bus on their own, but little did we know that on their way back home the bus was not going to make their stop, leaving them stranded. We called the customer svc number and all they kept telling us was to call bk in 10 min. After several calls they finally escalated the situation two hours later. My kids had to take another bus to get bk home. I do not recommend this company; Its not reliable at all.
Review №6
2018-01-09Took Mega bus from Boston to NYC. The bus was late by 30 mins. When all other buses were on time at South station, Boston, they came out with a reason of heavy traffic for the delay. The driver who was actually throwing(it was suppose to be loading) the baggages handed over to him. Dang, thats how they handle the baggage? Then there were signs all over the bus for the free wifi and power outlets on board. It was frustrating when we knew the hot spot was not working. there was no announcement about the same. You have better alternatives for Mega bus if the trip is well planned.
Review №7
2019-10-19Yes, there is WiFi but it will short out after 30 minutes along with the AC and, yes, water will inexplicably pour down from the front of the bus onto the passengers even though it is not raining (what the...?). And, yes, someone will be sitting in the seat you reserved so youll have to explain to them why they have to move but its ok because they cant understand you anyway and yes, your ticket says youll arrive at 9:15 pm when it really means 11 pm, but lets be real... its still cheaper and better than trying to find parking in Brooklyn. Five stars, Megabus.
Review №8
2015-06-15I can genuinely say that this was the worst company for any service Ive ever experienced in my life. On my trip from NYC to DC, the lines were completely unorganized. I asked what one queue was for and got three different answers. When I finally boarded the bus, there was no air conditioning for the entire 4 and a half hour trip in the heat of summer. The trip back to NYC began a half hour late. Then the bus broke down. No apologies, just a frustrated, I cant do anything from the bus driver. I caught another bus to Philadelphia an hour later. But since I was trying to get to NYC, I had to pay $94 to get an Amtrak back to NYC from Philly. I am not going to pay another cent to these mega bus mega crooks.
Review №9
2019-09-162 pm bus from Albany to nyc. Never arrived and in a mystery worthy of the twilight zone, the bus had disappeared and could not be located via gps. Like me, most would be passengers left in disgust and in search of more reliable transportation after waiting for 2 hours. For the fun of it I checked in at 5 pm and the bus had still not been located. Perhaps megabus’ version of a mystery tour. Now for the hassle of getting a refund for a service never rendered.
Review №10
2019-07-09On bus from Boston to NYC and the driver says get out stretch your legs...after 40 minutes passengers start asking whats up? The driver told a passenger he timed out and was waiting for a relief driver. No we will be well over an hout probably two hours late to NYC and no apology nothing. The driver could have at least had the courtesy to let us know from the start so we werent sitting around in a hot bus. I would have just ordered an uber and gone to the nearest metro station and been there by now. I wont be using megabus again.