AAA Yonkers in Scarsdale
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Location on the map
Scarsdale, Westchester County, New York, US
Site: https://www.aaa.com/?y_source=1_...
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–2PM
- Sunday:Closed
Courteous and friendly staff. Very helpful. Assisted with road maps and brochures. Among other services,, they also now offer DMV service of applying for enhanced or real I.D, drivers license,save you a trip to the DMV, especially when there is a long wait for an in-person appointment at the DMV.
I scheduled an appointment online to apply for an enhanced NYS drivers license, and it was a seamless, quick and easy process (yes, AAA takes care of some DMV services now...just check online to see what they offer.) All the folks in the Yonkers office were warm, welcoming, and super efficient at what they do. Also, when I walked in, they had a diverse clientele and they treated everyone with the same level of respect, equity. and inclusivity...thank you!
When one calls the numbers provided, one is not speaking to a AAA agent in the city one thinks one is calling. Person who answered the phone was in Massachusetts and was unaware of DMV services being provided in NYS for AAA members. Agent had to call and find out which branches actually provided service I was inquiring about. I never spoke to an agent in the Yonkers office since the service I needed was unavailable in their branch. Just be aware that one is never calling directly to the local branch, calls are routed to a call service center. IMHO this is a waste of time - one calls and is put on hold, then agent who answers your call puts one on hold to call the local branch directly. If the AAA website provided clearer information as to which branches offered particular services, it would be less frustrating for their customers.
Total reviews rating 4.5
60 Reviews for AAA Yonkers 2023:
Review №1
2022-01-08Best DMV renewal visit ever! If youre a AAA member, make sure you skip the lines and headaches that accompany visiting a state-run DMV office. This AAA location can accommodate certain DMV transactions by appointment. I made my appointment online the day before. The process is exquisitely streamlined, and took all of 20 minutes! I went in to renew my license and upgrade to an enhanced license. I had my picture taken, vision tested and registered to vote in 20 minutes from start to finish. If youve ever visited a regular DMV office you already know that my experience is unheard of! The staff of 4 is phenomenal! Everyone worked together, and were friendly, helpful, nice, humorous, and professional! Im so very pleased with this DMV experience that I plan to never visit a regular DMV office ever again. Why cant every aspect of life be this easy?!
Review №2
2022-05-24The staff at AAA Yonkers was courteous, professional, knowledgeable, and swift. The ease of it would make everyone get AAA, just so they would no longer have to go to the DMV.
Review №3
2022-06-12I am so glad that I went into this office! They are so incredibly helpful and all of the services that they offer are hassle free!I am so glad to have joined at my local office instead of simply online
Review №4
2022-05-17Outstanding customer service, appointment must be made but service provided saved me an arduous trip to DMV to apply for enhanced drivers license with Veteran designation. Plenty of free parking without having to concern myself with parking meters
Review №5
2021-11-15So refreshing to deal with professional, polite, knowledgeable people. Theexperience was quick, efficient and relaxed. Looking forward to receiving my enhanced license. Thank you for the smile you put on my face!
Review №6
2022-02-17Really like that I can do some DMV transactions here, take passport photos, etc., and staff is very friendly
Review №7
2022-03-25Went there to get my international driving permit. I was in and out in about 15 minutes, including taking pictures. No lines, no wait at all.
Review №8
2021-07-17I first made an appt to renew my registration. No problem at all, it was fast and received my new registration. I was asked by the young lady taking care of me, if I wanted to save on insurance. I thought about it for 1 minute and said yes. I made an appt to upgrade my license for the following week and figured I would check out the insurance rates. Glad I did, saved over $1000 on car, co-op and umbrella policy, by switching.
Review №9
2021-08-15Very professional, and nice people at this location. I went in for an International Drivers Permit and was able to get it on the spot. THey answered all of my questions and concerns. I cam out there becoming a member.
Review №10
2021-10-23Went in for a DMV service and was in and out of there is 10 minutes! Entire staff were super friendly, efficient and professional. Turned out to be the easiest of my saturday morning errands