Delivery
Yes
Ace Auto Salvage in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 718-273-4100
Site: http://www.aceautosalvage.com/
Site: http://www.aceautosalvage.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–1:30PM
- Sunday:Closed
Comments (142)
Very friendly , helpful, & go beyond to Help their customers! I called looking for a tire & rim . They had one that was going to be ready for wed..( a few days later) .. & they would call me when ready...knowing i did not have a spare, I got a call the next day - they removed it for me!! Then When I should up , Lucas not only had my order in no time.... but came out to look at a problem I Was having with the trunk latch, trying to get it closed for me!! ( at no charge) !! Reminds me of that ole time Mom & Pop shop! —- friendly owner & staff, clean, spacious well stocked & organized in every way!! They get my thumbs up & my business for sure 🌈😎👏🏻
Very good very helpful very informative honest five stars
Family owned and operated if they dont have the part in stock they will order it and locate the right part for you number one choice for our business here at Angels Auto Glass in Staten island New York.
Great place great people just great altogether
TERRIBLE CUSTOMER SERVICE! PURCHASED A TRUNK THAT WAS PAINT MATCHED TO MY VEHICLE. BEFORE DRIVING OUT THERE I WAS TOLD THAT IT WAS IN PERFECT CONDITION ( GRADE A ). When they brought the part to me it had 4 good size visible scratches and a good size scuff. I asked if they would work with me on the price just a little , I was told by the sales person that hey - “scratches are good” well dude when I pay you premium price for grade A part I expect it to be pristine as you were promising me over the phone !!! I drove from far and just did not waned to argue with a lying sales person .On the phone I was told $380 for the trunk when I came there he said it was $420 but he will sell it to me for $399. SERIOUSLY?! JUNK YARDS HAVE BETTER CUSTOMER SERVICE THEN THIS SHOP.
I was searching for a very tiny and specific part for my car. After inquiring at auto zone, advanced auto parts and the dealer, they either couldn’t give me the part without selling the entire assembly (over $800) or just didn’t have it at all. I came to Ace and Lucas was extremely polite, professional and expeditious with not only finding the part I needed, but found two of them and for a great price. It’s very hard finding a junk/salvage yard who aren’t crooks and doesn’t take advantage of their customers. There’s a reason Ace is the only 5-star salvage yard on Staten Island. Thanks Lucas!
Very helpful and great customer service. The man I spoke to was friendly and upbeat which is something you dont normally encounter at salvage yards. He even helped me on the price without me asking when he spotted a minor flaw with my item. No problems here whats so ever. I guess thats how theyve stayed in business this long. They treat their customers right and not like theyre doing them a favor.
Excellent customer service and helped me get my Audi rooftop for a very reasonable price !!
I ordered 2007 Camry alloy rims. They took less than a week to arrive because they werent in stock. It was quick easy service. Cost me $250 for the set.
One of the best parts yard out there
The guy who answer the phone in auto parts extension is the rudest person ever, he should learn customer service before picking up a phone!
I ordered a part for a customer/friend and it was absolutely perfect. Danny made it easy and fast. Thanks Guys. Keep up the good work ! You guys have it going on! From One Recycler to Another - Stephen Miller w/ Miller Import Parts
Nice and courteous people ,I delt with Jose nice dude and while waiting,the staff acknowledged me cool people get prices and the Boss man. Is that guy thank you again Ace will be ba k for more parts
Been working with these guys for over 25 years and Im always satisfied. Aces staff is very kowledgable and polite. I call them first because they usually have good clean parts in stock and if not theyll get them for me and a reasonable price. I highly recommend them.
Great customer service!! Always kept me updated. If I need anything I won’t hesitate on reaching out to ACE! Thanks again for your help.
Rude and disrespectful people answering the phone cant even ask a question about the item and get hung up on worst service
Called multiple times. Instantly picked up phone and hung back up. I called a few times throughout the day. And same results
Ive used these guys in the past and was very happy, However if youre looking for a small part dont even bother calling. They only deal with large car parts. I called asking for a mirror assembly for a car and they didnt even look the part up they just said they dont have it and hung up.
Great service every time, Mike {at ext 302} always does his outmost best and goes above and beyond to help find what we need when we’re looking for Excellent quality of parts.
Awesome place, Highly recommend!!! I get all car parts for all my family’s cars for many years here. Very knowledgeable and professional staff! Ask for Guy or Mike ext.# 302 they are the best!!!
Everyone who works at ACE goes above and beyond to be super helpful with your car needs. From being friendly to knowledgeable they have it all. Joe and Kevin go out of their way for their customers and it shows in their work how much they love what they do.Ace is the place!!!
Very knowledgeable staff always exceeds my expectationswould not go anywhere else for used parts
A big thank you to Danny was very helpful professional and thoroug I hire a Mac this auto salvage yard extremely professional thank you again
This place by far is the best spot to find almost everything you need. I need it an engine for my Navigator spoke to Mike by the way Mike, is the best dude to work with he was polite very professional and awesome customer service. Mike, not only got me the engine I need it he also got me a almost new transmission and transfer case and other Interrior parts i need it under my budget. I reccomend this spot if you looking for parts for your car/suv. Definitely recommend also Mike as you sale reps this dude know his stuff and and will get you what you need at a fair price. Mike thanks bud looking forward doing business with you.
Best used auto parts in the business
My company has purchased over 10,000 parts from Ace Auto Salvage since the 1980s, so I have in-depth knowledge of this business and their operations. One word to describe Ace: STELLAR.Ace is not your “run-of-the-mill” junkyard. Used parts are in such excellent condition that they seem new. The location is neat, clean, and well-organized. Everyone on the team is a pleasure to deal with – always helpful and willing to answer any question.If you need to save money while still purchasing high quality parts, this is your place. I highly recommend them.
After reaching out to a good amount of used auto parts places who didnt want to help, I went to ACE auto Salvage and was helped by Sal who was professional and a all around nice guy who got me all the pieces my Murano needed and for a good price. I strongly recommend them
As a former SI-er visiting his brother, I needed a center console for his 20-year old Toyota that I had broken. No problem - walked in, got immediate, courteous, knowledgeable service -- no bs. Excellent follow -up communication, for I had to leave town the next day.
Highly recommend this place! They bought my 1998 Altima for a good price and even towed it away. Pleasure doing business!
Very professional place. Fast service and reasonable prices. I saved a lot of money buying used part for my car and it looks practically like new. The staff was easy to work with and very knowledgeable.
Good guys, quick service. Prices were unbeatable in the area. Id come back if I ever needed anything. Thanks.
I own a repair shop in NJ and this is the first place I call if I need a used part for a vehicle. Great service!
Very cheap. Great customer service. Huge inventory. 👍
All I can say is thank you
If you need a part this is the place. It was fast easy and convenient. The guy Danny really knows his stuff I would give 10 stars if I could
Great always make you feel like family always and always great products thanks Anthony sessa
Great place for part friendly, great price and honest people 1st and forthright . They would of gotten 5 if they communicate better between each other.Otherwise the are great !
Back again to share with everyone wondering just how amazing Ace Auto Salvage is! Ace isnt your average salvage yard, they go above and beyond for their customers. Ive been having some trouble with my bmw and as some know bmw parts are ridiculous. Ace always goes the extra mile to help me or anyone i recommend there out. Its like they owe it to the car community to be awesome, so they are. Can not thank them enough for all they do. I LOVE ACE AUTO SALVAGE!!! Best guys in the business!!
Super rude company. I called for a part, all they did was put me on hold and didn’t help at all. Don’t waste your money on rude companies.
Amazing customer service
Very courteous and professional and their prices are reasonable it doesnt even look like a salvage place looks more like AutoZone but of used parts
Awesome place, the parts are in great condition......Guy give the best customer service.....the deliver time is good...Keep the great job...the prices most of the time are good,.....
Awesome service. Parts always right and always there.
If youre going to prominently display Worldwide shipping available and Overnight Shipping Available and Tristate and Local Deliveries on your website, it would be nice to also display We dont ship electrical or electronic parts so I dont waste my time looking up the part on your website and waste my time calling on the phone.
Overpriced tried charging me 200 for a used air-conditioning compressor..lol 😆
Great place... It doesnt hurt that the sales staff is pretty hot.. lucas helped me, what a hunk.
This is the best for used car partsThe staff is very helpful
Has been my used auto parts source for over 20 years, great place to do business with!
Excellent service and staff especially danny went above and beyond for me
I ordered a Rack & Pinion from you guys for my Acura legend1992 didnt have it in for two months yet now I have to buy a new one the guy in the shop told me its leaking out of the hoses and that its garbage
Limited street parking.
Ive been dealing with Ace for 25 years. They are always fair with there prices and quaitly is spot on.
Love Ace. Been going to them for a long time. Always a pleasure dealing with them
Yo ace auto has everything all vehicles you need including vehicles from the 80s & 90s.
Great price , nice staff .
Great prices, just talk to Lucas, he can get you anything you need
I called them several times each time they are put me on hold and hangs on meBad experience
Great customer service!! Look forward to dealing with Ace Auto Salvage in the near future.
Very helpful. Excellent attention and service.
Bought parts from them, the transaction was nice and smooth. Thank you.
I called 2x to try to ask about the availability of a part,,some guy picked up annoyed and hung up?
Excellent customer service and the best prices
They have or will order anything always great codition
Very good products very Reasonable prices and good customer-service
Reasonable prices people are nice ask for Lucas Good Guy
Great service great price..
For all your parts needed in nyc area. ace is the place for parts . staff is great , dave, joe ,guy ,kevin
Very helpful and patient they care about their business
Great group of people working there. Great service
Best place in Staten Island anything you want they have at the lowest price
Pleasure to do business with. Dave was courteous and professional. Thanks!
Best prices and they always have what I need
This place is like the autozone of salvage parts. Awesome service and value
Best used parts in Staten island!
Been here once awhile back when it was dead, Guy at the counter didnt even try to help.
Good customer service, and good prices
BEST place to get your pre-owned partsGuy is the best
I ordered front bumper and they sold it to someone else I drive from Springfield Massachusetts to them they said sorry sold Bad place
Always pleasant doing business with this group of guys.
Fantastic experience!!! Joe and Danny were/are amazing!!!!!! Ty Joe!!!!
Great staff and always find what I need
Excellent customer service. lucas is the guy!!!!!
Great service.good prices
Nice place very fast service.
Able to get you parts not in there inventory, helpful.
Good service they know they stuff !!
Quick professional clean. Friendly service.
Great been dealing with them for years.
I like itCheap partsAnd you find everythingThanks for the help
Plz go elsewhere where ol would be more helpful and smile more ..
No long wait at all. They work during lunch!!
Great service!
Didnt have what I needed but helped me out tremendously! Thank you.
Great people and very accommodating.
They charge a lot I think they a lol over priced
Very helpful. Fair prices.
Very good customer service
Got alot of stuff in stock
Very polite staff !!! Professional
Great service kudos to Danny
Large selection, good service
Nice place great service
Was asking about a car part and they hung up on me.
Didnt have what I need.
Prices are kind of steep for used parts
Good service
Good parts good price
Good customer service
Great customer service
Good selection and service
U want it they got it. Fasssst.....
Used tires and more, call for parts
I bought parts and parts was broken
Great service
Good service
The parts are the same as on the listing
Just plain awesome
Quick service..👍
Great service
They have everything
Excellent service
Great staff
Very reliable
Cool place
Ok
The So especial...
Ok
Goodie goodies
The best junkyard
Excellent service and the attention of a boy named Franco, very friendly and explains very well.
Very good, excellent service.
Good prices excellent service
Total reviews rating 4.4
142 Reviews for Ace Auto Salvage 2023:
Review №1
2022-05-05Amazing customer service. My salesman Jose was most helpful, honest and prices are very reasonable.A friend traveled from Massachusetts for a column and was VERY SATISFIED!!! Definitely recommend.
Review №2
2022-05-26Nestor picked up my car. He was really friendly, knowledgeable and reminded me to take my plates! Gave me tips to maintain my current vehicle along the way. Great service. I’m really grateful.
Review №3
2022-07-24Amazing place. I got 2 parts for my car thanks to José he worked with us and definitely coming back for more parts
Review №4
2022-02-18Very accommodating and personable, Kevin and Joe were both very friendly even though its obviously a busy place. They had the only game in town on the door I needed, price was by far the most I ever paid for a door but times are changing and auction prices for salvage cars are also going up. I would definitely buy from them again if I couldnt find a cheaper alternative or something closer to home. Thanks
Review №5
2022-06-09Staff was super helpful, they didnt have my part but service and selections were numerous. Overall a pleasant experience.
Review №6
2022-03-29Received damaged part and they do not communicate at all, If happen that you need toreturn a part then good luck they do not do it easy until you dispute the charge.
Review №7
2022-06-28Bad,very rude people call to see if they have a part and they hung up on me 3 times!
Review №8
2021-10-1210/11/21 marks the beginning of a endless long friendship with this place. Funny thing is that a friend of mines in California named Jose reference me to Jose and the rest was history. Scored a very very important part for my Audi for a price I would not ever share on here....lets just say I am a customer FOR LIFE thanks to this place. Will be hearing from me again
Review №9
2022-03-23Wonderful experience had the part I needed for less than the competition
Review №10
2022-03-18Terrible customer service. Was told to come over to pickup part. Waited for hour and then they said they dont know where is it