ACME Markets in White Plains
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White Plains, Westchester County, New York, US
Payments
Site: https://local.acmemarkets.com/ny...
- Monday:7AM–9PM
- Tuesday:7AM–11PM
- Wednesday:7AM–11PM
- Thursday:7AM–11PM
- Friday:7AM–11PM
- Saturday:7AM–11PM
- Sunday:7AM–9PM
ACME Markets in other cities:
I do not know how this store is even operating, but clearly not well. The worst shopping experience ever. The store is always dirty with food items on the floor, in the aisle, and the staff is atrocious; specifically the cashiers. Zero sense of customer service, hospitality, and most of all urgency. The most miserable people in the world work here. I received better customer service at the DMV.Buyer beware: this store is just a pantry to sell you expired products. Make sure you check the label!Is there a way to give this zero stars?
Had everything I needed, the people working on the floor are really helpful. They do need more cashiers, having lines of 20 people with two registers open wasnt ideal. The people get mad at the cashiers and its not fair to them as a supermarket should be ready with at least 5 registers open.
We no longer shop there as twice we found canned food on the shelves with an expiration date of 1 year ago. Also, the fruit just doesn’t seem as fresh as other area grocery stores. When we took the cans back with the receipt, they would not just refund our money, but gave us an ACME gift card.So, shop at your own risk. Make sure to check expiration dates before you walk out of the store if you decide to shop there.
Wonderful supermarket with decent prices and a great selection. They sell beautiful flowers, have all types of greeting cards and they even have a small selection of organic fruits & vegetables. This is a great place for singles or smaller families to shop since you can get smaller sizes of products.
Glad Acme took over the old grocery store that used to be there, seems to be better sales. Produce is usually good and stocked, meat selections are good but tends to spoil quick, must use it right when you get it. Deli counter is ALWAYS slow or there is almost never anyone there, that is one of my biggest pet peeves with this store and Im sorry, but the unwrapped meat in the window counter looks like its dried out and going bad. Ordering product guy is very nice, the store is open to taking suggestions for products. Parking lot is usually very busy but store traffic is moderate.
They have items in stock and the prices are good but something about this store is dark and gloomy whenever i go in there i get depressed.. they need to either put in some cheerful music or some new floors or something to pep it up a bit maybe it it just too small of a layout they need to go big
This place is the absolute worst supermarket I have been to. On a good day the produce is old and past its sell-by, they are forever out of stock of items, but it is convenient, so I utilize this location for basic shopping needs.I purchased a rotisserie chicken here and when I went to have some for dinner, it was way undercooked. I went to the store, and saw two employees working in produce. I politely let them know about the chicken, not because I wanted a refund (I already had essentially used the product), buet because undercooked chicken carries the risk of salmonella poisoning. The two employees in produce were both lovely, and tried to help by getting the manager. One of the employees said that it was not the first time there was a complaint about undercooked chicken from the deli.The manager came out and I had to tell him again what happened. He immediately proceeds to tell me that no one had ever complained about undercooked chicken from the deli before. I said that it was not the first time I had received undercooked chicken from their deli, he kept telling me that no one had complained about it before. I finally said that I would refrain from shopping there in future. He then offered me a refund. Mistakes happen, but they could have handled it a lot better than being defensive. Even if he hadnt given me the refund, I still will not shop there. Please go shop elsewhere and give the ACME location a miss!
I had occasion to visit the customer service window on my visit today. I am delighted to report that the lady who helped me was extremely courteous and resolved my issue in a timely and practical fashion! I am most appreciative with my visit and the interactions I had today.
Employees at this store are very disrespectful, they cant wait to leave their work station and they close way before they are supposed to close. One Example: at the lottery tickets section they are supposed to close at 9.30pm, so when I approached them at 9.25pm they told me they were closed already and to go somewhere else. Dont you guys close at 9.30???? Well she responded that we had stuff to do.... Wow!!! Also on Sunday If the store closes at 9pm, the manager seats by the exit reading a magazine and locks the main entrance... How lazy can you be???? I will never shop again in this store!!!
Total reviews rating 3.8
199 Reviews for ACME Markets 2023:
Review №1
2022-04-24Good produce and dairy. Can find most of your general needs. Have not had much luck with specialty items & meats and frozen foods are limited.
Review №2
2022-05-12One of the better Acme stores to shop at! Excellent butchers and seafood! But have a slow deli!
Review №3
2022-05-04I love Acme. Many great selections of your favorites and more. The store associates are helpful and courteous.
Review №4
2021-11-18A great neighborhood grocery store. And like those great neighborhood grocery stores, the prices are high. People are friendly and the produce is typically fresh. Sometimes, the selection is small, but at times you can find a few things you cant find in other stores. Go figure. 😊
Review №5
2021-04-27Its a nice clean supermarket for the local neighborhood people. Some of the shelves are empty and I wonder why because its not a big place. Help is excellent. The bathrooms are clean. Parking is a breeze and is always a shopping cart available. Even the young people who pick up the carts in the parking lot are polite and kind. I basically just use the place for Western Union, but I do every chance I get roam around every now and then. I purchased a nice sandwich once from the deli and I enjoyed it. Its a decent place to go shopping.
Review №6
2022-06-01Always love shopping at this store. Very close & convenient
Review №7
2022-02-02Good local supermarket shelves are stocked prices a bit high but quality is fine
Review №8
2021-12-21Rather high prices. Handicap parking not too close to the entrance. I only needed a few things and didnt mind overpaying for a couple of them. Wouldnt go there for a major shop.
Review №9
2022-02-09It is not crowded, it is easy to find what it is looking for, the deli area and products is good
Review №10
2021-08-27My usual go to for shopping is ShopRite, Trader Joe or Whole Foods but a friend recommended ACME so I gave it a shot. It was okay. I found everything I needed but I noticed that they dont have a lot of name brand products. I may revisit this store. Not disappointed.