Adirondack Express Lube in Amsterdam
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Amsterdam, Montgomery County, New York, US
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- Monday:8:30AM–12:30PM
- Tuesday:8:30AM–12:30PM
- Wednesday:8:30AM–12:30PM
- Thursday:8:30AM–12:30PM
- Friday:8:30AM–12:30PM
- Saturday:8AM–1PM
- Sunday:Closed
Adirondack Express Lube in other cities:
I have been going to Adirondack Express Lube for 5+ years, and haven’t had a bad experience once. The staff are friendly and helpful, and it’s a good environment. They offer a variety of services. I go for oil changes, and change my transmission fluid with them as well. Service is generally quick if they’re not really busy. They’ll offer you air filters, lightbulbs, wipers, etc if they think your car needs it, but you’re never pressured to buy from them.
I go here all the time for my oil changes. Went the other day and my car was smoking so I asked them to fix the problem, they replaced my radiator (which they took me in the back to show me that it did need replacing). The next day my car started smoking again, I took it back and found there was another problem causing the smoking that wasnt there the day before, so the man who fixed my car the day before stayed late and fixed the different problem on my car for no charge being I paid the day before. They are all very very friendly, accommodating, and they work fast
I usually have a fine experience here, but today I went in at 12:15 for an oil change and was rudely turned away and told to come back at 1:00 with no apology. The sign says they are closed 12:30 to 1:00 for lunch. I understand they get backed up, but it is unreasonable for a business like this to close right at hours that others are on break and running errands. They have lost my business. I went to Monro down the road and got right in. I will not be going back to Adirondack Express.***editing to clarify following owners response...I was disappointed in the way I was rudely addressed. When I said “hi,” the only response i got was “have to come back at one.” A company certainly has every right to choose their break hours and extend those hours (I was turned away 15 min before posted break hours), and I also have every right to bring my business to a location that is open at a convenient time for my schedule and treats me professionally. As previously stated, my other experiences here have been fine, but it is the rude response, rather than the hours, that have discouraged me from returning.
Good prices. They dont try to sell you into buying things you dont need. For proof for new air filter they brought mine into the waiting room and offered me the option to buy a new one. I said yes of course. I never have to call ahead and im in and out in less than an hour.
Total reviews rating 4.6
60 Reviews for Adirondack Express Lube 2023:
Review №1
2022-06-21Go there as soon as you can! Why? Honesty, Integrity, character. AEL cares before and way after the sale. I’ve been involved with buying, selling, and maintaining vehicles for 40 years and I’ve seen just about everything you wouldn’t want. Not at AEL! Only the best service, repair, and attitude. When you get treated the way they take care of you the price does not matter as you know it was done right and you feel good about it. Good people!
Review №2
2022-03-21Very good customer service. As I was cashing out the technician noticed I had a sticker on the back of my truck. He then asked if I was a veteran, I said yes And applied a veterans discount. Not a lot of places would do that. I will continue my business there. They always have done a great job.Thank youMichael McCabe
Review №3
2022-03-07The only place to take your vehicle for repairs.The owner is honest,and he has a good team working for him.And if they make a mistake they fix it and will make sure you are fully satisfied and make it right!
Review №4
2022-02-22Been doing business with this businessFor 20+ years. Very professional andService is always outstanding.Very fast service, and always reasonable.
Review №5
2021-12-10This place is great to take care of ur vechicle repairs, and they do N.Y. State Inspections too. No appointment neccessary on a first come first basis unless they recommend to you a appointment for longer repair time on what you may need done on ur vechicle. The mechanics there are very helpful & explain what you may need more done with ur vechicle after ur initial repairs if neccessary. They have fast & quick service no long waiting period unless some major repairs needs to be done on ur vechicles. They are very reasonable in their prices and with reliable service. Its what keeps me comming back for all my car repairs & service needed. Their easy to find off Route 30 heading into Amsterdam across the road from Speedway Gas Station on the right hand side of the road. From a very satisfied customer thanks guys.
Review №6
2021-11-04I was passing through town on my way to Saratoga and I had become worried a wheel was loose. The owner took time to come out and double check everything was safe so I could continue onto my destination. Really appreciated it!!
Review №7
2020-10-22First time going to them with my own car. Great service! Brought things to my attention about my car that I wasnt aware of. The guys in the shop are friendly and know their stuff. Highly recommend!
Review №8
2019-07-27Really great customer service, was in and out quickly on a Saturday morning. The price for an oil change was a bit higher than Im used to but I get a full synthetic and they check and top off all fluids so I was okay with the price. Definitely recommend.
Review №9
2021-01-11Excellent service and so honest! I thought for sure I needed brakes but they tested and inspected my carI didnt need them after all! I highly recommend this place
Review №10
2021-05-21I would definitely recommend Adirondack Express Lube in Amsterdam. They were very friendly, especially the woman at the desk, and quick. I was in and out of there in no time. Not to mention they take walk-ins, which is very convenient.