Adirondack Express Lube in Gloversville
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Gloversville, Fulton County, New York, US
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Amenities
- Monday:8:30AM–12:30PM
- Tuesday:8:30AM–12:30PM
- Wednesday:8:30AM–12:30PM
- Thursday:8:30AM–12:30PM
- Friday:8:30AM–12:30PM
- Saturday:8AM–1PM
- Sunday:Closed
Adirondack Express Lube in other cities:
There dirty. They try to upsell stuff you dont need like ball joints or rotors because of surface rust and can be rude when you dont buy into it and they charge you for a failed inspection when it runs and drives fine and other places inspect it no problem. I wont be seen there again. (every other place I have been to will tell me if its going to pass before they do the inspection test, these guys just charge you for a failed inspection.
When you go, be prepared to give an auto shop your entire history. I showed up with cash in hand to get an oil change but the female clerk wanted all of my pedigree. I tried to pay in cash but she kept saying thats how the system is. She finally said Theres a Mavis down the road. I guess they dont want my money and I dont want mailers, flyers, spam or robo calls. Oh yeah, how many businesss data gets hacked? Nothing to hide, just want to be secure.Jenna,I just saw your response. Your entitled to your opinion, however if you felt that I was rude because I said I just wanted an oil change without giving my personal information, I suspect customer service isnt for you. I never raised my voice or used inappropriate language. Most businesses dont require this kind of information for service. I wasnt condescending, I only asked questions. I wont patronize your establishment and I wont recommend it either. There was no reason to turn me away. Any response at this point just proves your trying to mitigate your companys ridiculous procedure.Robert
The staff here is always very friendly, Ive gone to both locations and had great service! Ive since moved away from the area and had to find a new company to work with and very much miss the Adirondack Express Lube staff! They always did a very thorough job and were honest with me about what would need to be replaced/fixed eventually and what needed to be looked at immediately. As a college student I really appreciated this! Also, the sweet black dog (Cola) there is adorable and I love him!
I stopped in to get my oil changed and was pleasantly surprised when I was able to get in right away. Jared was very helpful and has a great personality. He also let me know they do inspections there, so I was able to get my car inspected at the same time. Zach did the oil change and he was very fast and efficient.There is free Wi-Fi while you’re waiting. I highly recommend Adirondack Express Lube.
Great customer service & the cheapest oil changes in the area. The person that did the work even used the parts I had already in the car (lights). There were quite a few people there & I was done & out within 15-20 minutes. I think it was $36 for a synthetic oil change (5 quarts) plus fluids, vacuum etc.
I had a flat tire that needed to be plugged. The shop was closing up when I pulled in on a Saturday, they held off closing and plugged my tire and were very pleasant and they did not try and pressure me into buying tires or other repair! When I need new tires, they will get my business before another!
Terrible service wouldn’t even do a simple oil change because they had to prop up a hood ive had no problems with other garages or even myself with propping the hood up but they simply handed meMy keys and refused to do my oil change because of propping up a hood *update* (on the bright side just went to Monroe muffler oil change was done no problems at all no questions asked )
Total reviews rating 4.3
98 Reviews for Adirondack Express Lube 2023:
Review №1
2022-07-02They were unbelievably busy the day before a holiday weekend. Got me in and out in less than 50 minutes. Matt has a great sense of humor and kept customers laughing as we waited. Highly recommend. Honest, hardworking people here. A gem in the community.
Review №2
2022-06-25Great place to get an oil change, breaks, inspection, etc, no appointment needed, just drive in. Reasonable prices, comfortable inside & outside waiting areas & nice employees.
Review №3
2022-03-05Wow! Not even there for 30 minutes. Very professional & clean.Loved hearing the mechanics motivating one another.Must go.
Review №4
2022-04-11Courteous, fast and thorough! Highly recommend this place.
Review №5
2022-03-29Five star service. Friendly, fast and affordable!
Review №6
2022-01-28Very friendly and helpful staff. The wait was reasonable.
Review №7
2022-06-30Called about an oil change. They would take me right in but the price was the highest in our area.
Review №8
2022-06-11I get my oil changed here as prescribed but when I want to do a tune-up they try to charge me almost 100% but the competitors charge
Review №9
2021-11-30My car was brought in for my winter tires to be put on and balanced. I drive my car afterward, and it is all over the road. Something is wrong. We brought it back, and it turns out - THEY NEVER BALANCED THEM TO BEGIN WITH! They rebalance (after rudely trying to tell us come back later, hello I cannot drive it!) and the problem was better, but still wrong. I take it elsewhere because this is not how my car drives, and Fuccillo says this car was so out of balance no wonder I was having issues! So they correct it and now it is fine. My husband contacts Express Lube for a refund, and guess what?? Rob (the supposed manager) will not return our calls! We literally paid $100 for them to do absolutely nothing! Terrible quality and unprofessional! I understand mistakes happen, so make good! You admitted it wasnt done when we brought it back. I obviously would not recommend taking your tonka truck there!
Review №10
2021-11-30I went there for an inspection and oil change. Was very upset when they said my 2016 Jeep Cherokee didnt pass inspection because ( I ) had my windows tinted to dark. I took it to the dealership where I bought it and she passed fine. These people that work at Adk.Exp Lube need to not base their rules on what they tead on U Tube.