Adirondack Mulch & Stone Company in Rochester
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Rochester, Monroe County, New York, US
Site: https://www.adkmulchandstone.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
The whole process couldn’t have been easier! We ordered mulch and stone for our landscaping projects and the turnaround time was great. When Jeff delivered our order he gave us a reminder call to clear the driveway and his ETA down to the minute. Once everything was unloaded he even swept up! We’re very happy and will definitely order again.
Really pleased with our whole experience. I ordered online was contacted promptly with a delivery date. I had a question on the day of delivery a really nice gentleman answered and helped me out. The delivery was quick and easy, great quality topsoil and compost. I would recommend this company and plan to use them again in the future when needed!
Very easy experience ordering online. Nicely organized website, good information about the products, easy payment via Square. Ordered 3 cubic yards of black diamond mulch, and within a couple days the truck arrived and left it where I had asked. High quality product, no trace of mold or fungus. No more multiple trips to the garden stores, carting back dozens of bags of mulch. This is the way to go. Happy new customer, sold!
Super quick service! I was in need of firewood to be delivered at my farmhouse in Rochester NY so I order it from Adirondack mulch and Stone Company. Just got my delivery of firewood. They delivered us well-seasoned firewood that was clean and ready to use. I was very pleased with everything and will order again for sure!
Customer friendly, honest, very fair, dependable, they phone customer an hour or 2 before delivering and phone again upon arrival. Wiithin accessibility constraints they dump the load as close as they can to where you intend it. Quantity and quality of load was exactly as ordered.
Ive used these guys for both personal and business purposes with nothing but great results. Theyve supplied roll off containers for my business and soil and stone for my houses. The owner Jeff has always delivered what I needed very quickly even when I have called at the last minute desperate. I recommend Jeff and his company whenever asked if I know anyone providing these services.
Scott Martin - I took the call , and we are a working landscape supply yard. Sorry we dont offer all the frills of an awesome greeting and nice sounding super receptionist. (we are a working landscape supply yard...we run stuff like log splitters, fork trucks, backhoes/loaders and dump trucks, and we smell like diesel fuel) lol. We are salt of the earth type here..... But we love our client base and we share all our experiences great good bad or indifferent. It will help us blossom into a landscape supply company with longevity. And we have great products at a fair price. Our clients call us yearly....and I know alot of them personally.You mentioned....two things:1. As I recall .....you mentioned, we were the only ones who answered the phone call, live person.2. You stated we dont own our dumptrucks, but we do....For that is how we delivery our awesome products.Please keep in mind we drove 25 miles to service you, when no one else would. You seemed grateful at the time..... Its honestly hard for us to give a timeline. I always gaurantee just the day for deliver.I do wish you the best.....in the future with your gravel needs. If you do want to discuss please call, I would enjoy clearing the air.
Whenever answering the phone, youre greeted with Hey, hello? instead of something closer to Thank you for calling Adirondak... so youre stuck hoping youve called the right folks. I ordered a full load of crusher run (6 yards). The price and delivery seem fair for someone who doesnt have their own dump. They confirmed a delivery time for before 11am. As the delivery window came and went, I placed a call. The dude who answered took my name and said hed give me a call back. An hour later, I placed another call and was told there was no scheduled time for my delivery, he would call me back. An hour later, I placed another call and was told the truck would be loaded and head my way in under a half hour. Around 2pm, the truck finally arrived.All in all, I ordered and received stone but if youve a schedule to keep, this isnt your best option. They could certainly use some bookkeeping and planning help. Ill be looking for alternatives for future deliveries.
Total reviews rating 4.9
75 Reviews for Adirondack Mulch & Stone Company 2023:
Review №1
2022-07-10I’m very pleased with the mulch delivered by Adirondack. It’s clean, colorful, and pest-free. I’ll will certainly use them again next year!
Review №2
2022-02-19Great service and quality. Ive only used them for firewood but it is dry and seasoned well. They deliver it very quickly and Im pretty sure I got a little more than I paid for which is a nice bonus. I would recommend them to anyone.
Review №3
2022-03-30The easiest service I’ve ever had to set up. With great customer service, speed, flexibility, and efficiency, I was able to pull off my project with just a few days notice. I will definitely be a rerun customer.
Review №4
2021-05-29This place does a great job! They deliver when they say, the prices were great and was able to purchase easily and set date right online. We use Adirondack every year! Firewood for bonfires coming next! Thank you Adirondack!
Review №5
2022-05-06Good kind service. They accommodated our delivery timing needs and we’re very polite. Would recommend to others
Review №6
2019-07-11All in all, Adirondack delivered us over 50 yards of stone, 20 yards of mulch, and about 6 yards of top so we could tackle our corporate project. Jeff always delivered on time and in a courteous manner.
Review №7
2021-10-07Jeff was very knowledgeable, accommodating and super friendly. I was tearing up my old asphalt driveway in that back of our house in order to prep for making a backyard for my son to eventually run around in. The dumpster service was very affordable and I was very happy to have done business with him. If eleven stars was a thing I’d have chosen that. 👍👍 all day
Review №8
2022-03-23First time getting stone and they made it easy! The price was much better than buying at a big name hardware store!
Review №9
2021-07-17Great service, great price and great customer service! Jeff is very easy to work with and even swung out to the property to advise as to how much soil was needed. I absolutley recommend Adirondack Mulch & Stone and will use their services in the future!
Review №10
2022-05-03Excellent communication and always provides a quality product. Top notch company