Adirondack Tire & Service in Albany
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Albany, Albany County, New York, US
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Site: http://adirondacktire.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–12PM
- Sunday:Closed
Adirondack Tire & Service in other cities:
This team is an absolute gem. I got towed in the night before with two flats, and I figured I would be there till 1:30-2, but they went above and beyond, getting me out early by going to pick the tires up and had me out and running early! Reminds me of back home with the at home part of the family, I couldn’t have asked for anything better, they where super professional, I have questions from my customers where is the best place to go around here, and so I’ll be recommending this shop for now on to all who ask!
Came to them to get a new tire to replace my spare. They put on the wrong tire, I came back to tell them it’s wrong tire. They said it is correct I then went to my dealership and got confirmed it was wrong tire. I went back to them they told me it is in fact wrong tire and they will replace it and give me a call once they have a tire in there possession I am yet to hear back. In addition the man at the front desk was rude, dismissive and a liar. Do not go to them they are extremely untrustworthy and don’t know what they are doing.
Let me tell you. 1610 Western Avenue Joshua, Steve and the rest of the guys are the best ever. Im about family values and community and these guys right here make me feel like home is where the heart is through their wonderful service and respect for relationships. Ive been going there for years and wouldnt change a thing. They deserve to be recognized for their superior quality of service and people. Thanks a bunch Josh your the best. Sincerely Perez.
Ordered tires and an alignment. Changed my tires and didnt do my alignment. I asked why he said I didnt schedule it. I said yes I did when I ordered my tires. Well we cant do it today. Called a few days later to reschedule. Got an appt. Went in and they said oh we are sorry the machine isnt plugged in and we dont have the help. I LIVE OVER 50 min AWAY. Never will go back. Not even if I have a flat in there parking lot. So not happy
Service is quick and professional. They do their best to let you know of any issues with your car that you may not be aware of, and they stand by their work. I went in for an alignment and got the car back without it really being aligned. I called and Josh let me know that the technician who was working on it couldnt adjust the passenger tie rod. Ordered it, replaced it, brought it back and they realigned it no extra charge.
The quote they gave me was so much less than I was expecting (including labor)! Their waiting room is so clean and professional. And the service is fast and friendly! They were able to get me a quick estimate and get the work done immediately on the same day! Im VERY impressed!!
Adirondack Tire has always been a place where I dont have to worry if Im going to be swindled. Theyve always been honest taking time to show me the things that needed to be fixed and why, letting me know what could wait, and always making sure that Im satisfied with their work.
Brought in my 2003 Toyota Corolla because part of my exhaust system broke(resonator). The reason I gave 2 stars instead of 1 is because they were open and honest about the price of the part, how much it would cost to fix, and they didn’t charge me for extra work. However, the work that was done was far from adequate. After I got my car back I heard a loud rattling I took it back several times with no fix. Finally when I took it back after the third or fourth time I left it because they told me they needed to re-weld the system. It began rattling again as I drove my car across the country so I couldn’t go back for more work. I visited a trusted mechanic back in California who told me that the exhaust system still wasn’t wasn’t welded at the correct length, was not aligned, and the rattling will continue until the welding gets another revision.
Total reviews rating 4.3
75 Reviews for Adirondack Tire & Service 2023:
Review №1
2022-06-02John and Johnny were the best! they took care of my Grandpas car which had a flat tire. They offered fair pricing and were happy to educate me on the various options.
Review №2
2022-06-29I bought four tires today at Adirondack Tire on Western Ave. in Guilderland. After paying for the tires and as I approached my car in the parking lot, while still 10 feet away from my car, I clearly saw missing rim covers from my wheels on the passenger side. I would have noticed the missing rim covers had they been missing before. The tire rims, where the covers were missing, were dirty with dried mud, dried grass and spider webs. Upon returning to the office, the manager asked the mechanic about the rim covers and was told they were missing when he worked on the car. The manager invited me to look in the work area, which I then did. A thin young man said to me, “look around, they’re not here.” I found this a bit surprising as I had not initiated any conversation about anything being missing. Then a heavy set man, who was looking at a computer screen; said, “There were no covers on your car on the passenger side.” He never looked away from the screen and totally avoided any eye contact. I looked through the work area for the rim covers and then proceeded to the parking lot to look for the rims in the parked cars. While in the lot, the skinny kid who first spoke to me, sped by me in his vehicle, leaving by way of Western Ave, at approximately 3:10 pm. I then proceeded home, a one and a half mile distance. Once home and upon looking at the passenger side tires, the cob webs had been blown away and much of the dried mud and grass had fallen away from the rim. THIS CLEARLY DEMONSTRATES THAT THE TWO RIM COVERS WERE TAKEN OFF AT THE TIRE SHOP AND THEN NOT REPLACED. HAD THE RIM COVERS BEEN MISSING WHEN I ARRIVED AT THE TIRE SHOP, THERE WOULD NOT HAVE BEEN PRISTINELY INTACT SPIDER WEBS AND DRIED MUD PRESENT ON THE RIMS.I certainly will not be doing business with Adirondack tire again.
Review №3
2022-04-21This morning while driving in Guilderland in my 2018 Honda Accord a tire pressure indicator light came on. This had me very worried as I had tire issues in the past. We tried to add air at a station we passed but it seemed to be losing air instead of filling. I was taking my husband to an appointment and then was going to head to another tire place that I had recently used in Colonie. As I debated with myself the safest way to get home I looked up and there was Adirondack Tire Center at 1610 Western Ave in Guilderland. I immediately pulled in and hoped they would check on my tire. Eric was kind and friendly and helpful. He listened to my concerns, and said we can help you.They checked out all my tires. The one that was low was filled. They did not find anything wrong with the tire. They gave me the caps that were missing on some of the tires. They cleaned and sealed the rim. They mounted, balanced and reinstalled the tire back on the vehicle. For this they charged me ZERO!I am so grateful to Eric and the team at Adirondack Tire in Guilderland.
Review №4
2022-01-20If you havent visited in a few years, GIVE THEM A TRY! I had a pretty bad mishap w them some 7 or 8 yes ago. Ill spare the story, hadnt been back since. I found myself in a pretty bad bind today. Daniel at the front desk assured me hed take care of everything. To my absolute relief, he did EXACTLY what he promised. Seems like the old crew of guys are out, new manager & new staff are in. The new crew is rock solid. On par w Grand Premier. Anyone who knows the areas tires shops will attest; that is the highest praise I can offer. This place is top-shelf, best-of-the-best now.Ive been driving Detroit muscle for a long time. Performance tires in the summer & snow tires in the winter. These cars EAT tires. Suffice to say, Ive been to a LOT of tire shops and had a LOT of unbelievable mishaps. Truth is, tires are not easy to do right. Especially if were talking things like offset sizes, low profiles and wide treads, wheel locks, spline keys, etc. These guys can handle it. I cant emphasize enough; Daniel was great; his guys are great. They did a phenomenal job getting me out of a pinch this afternoon. Im so happy I gave them another try! Found a new go-to place for tires today right in my own backyard!
Review №5
2021-12-08Adirondack Tire did Ana amazing job installing my tires. The ones I needed needed to be ordered and they handled that flawlessly and at the best price in the area. Quick. Professional. Great value.
Review №6
2021-10-06Dan and Geo are awesome and extremely professional. I have a new f150 and I dont trust just anyone to work on my vehicle but I definitely trust these guys. I highly recommend the guys at Adirondack tire for all your automotive needs!!
Review №7
2021-07-21I won’t go anywhere else. The store manager, Dan, and his team are simply the best. I have had multiple issues with picking up bolts in a problem tire. Dan always takes good care of me. They are fast, efficient, and friendly. You feel like family there.
Review №8
2022-02-22Best customer service ever. Ive had nothing but excellent experiences with bringing my car here to be serviced!
Review №9
2021-08-10They were great! I needed a wheel alignment and a flat tire service, they fixed everything and got it done in great time. I was Safe and sound leaving Adirondack Tire & Service. I will be back to do with business with them! I do suggest making appointments ahead of time, because they can be a busy place!
Review №10
2021-10-31I usually deal with Dan, who is always very friendly and helpful. I usually can get an appoint within a couple days, and the wait times are minimal. I never feel like I am getting ripped off, they are usually very honest and don’t try to upsell me all the time.