Kerbside pickup
Yes
Advance Auto Parts in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 347-507-2458
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:9AM–8PM
Advance Auto Parts in other cities:
Comments (146)
The guy sold me a battery charge. He says if you have any problems bring it back. After I buy the charger, he tells me that we don’t have a refund policy on this device. Device did not work, I brought it back the next day. I told him that if I didn’t get my money back, I’m meeting him in the parking lot when he gets off work at 10 o’clock. Needless to say, I got my money back.
Had to change the car battery, reasonable price and included the install so I don’t have to come back with the old one. Staff is reasonably competent.
Fairly well stocked but overpriced
Always has everything I need! They even had sensors for my brakes when everyone else and competitors didnt!. Great customer service too!
I ordered a battery on line.. 15 mins after I placed the order a young lady called me to say it was ready 4 pick up. (Shocked me to get a call). Went into the store and 5 mins past and I was in my car with my new battery. Very surprising service. Great job..
Great service and friendly staff. Called at 8AM to ask if they do battery installation given some services might be impacted by COVID-19 and its early morning, not a problem. Picked up and have my new battery installed in less than 10 mins.
The store itself, most of the times its fully stocked. Now the employees on the other hand, they were really helpful. Me not being knowledgeable on car/knowing the very basics, it really helps that they are always there to help. Previously, I bought new wipers and they offered to install it. So in short, they havent disappointed.
They were great Fantastic marvelous sensationalI pick up my package there that UPS delivered to because they claim I was not home and gave it to me. Very Professional And Patient Team Work Make Dream Works
Great experience, fast friendly, in-stock and most importantly they help you install batteries & windshield wipers as advertised. Autozone says they do but dont..I definitely would recommend this location...
Worthless place to shop,Autozone much better
Tho they didnt have the part I required, they were very helpful. The place was very neat, very clean, and very organized. I will return to this store in the future when needs arise.
Its the only auto supply in the area. Sometimes Im greeted by friendly and knowledgeable staff, other times knucklehead with personality of a rock. [-1/2 star]. Items in circular may sell out and comparable is 2x price. Internet pricing not honored in store/ as much as 20%. So you pay online pick up at store [cool], but when item is ship to home only, not so cool. So 1 1/2 stars off for that.
Great store, good prices, excellent customer service, and solid warranty!
I came here to replace my windshield wiper blades for the first time and Jere at the front was very helpful. She kept me from wasting money on more expensive but not better performing blades before offering to install for me (but I declined as I wanted to do it myself). Jere was pleasant, quick and very helpful. Prices in this store are fair and the location doesnt have a parking lot for quick repairs, but it does well.
Went to store to buy the replacement battery. The had only anone type of the battery for my car and it was very expensive. Asked for jump starter it was expensive to. Went to Best Buy for jumper and to Costco for a battery.
Purchased an item from here was not happy with the item went to return it was told they will not take it back. Had the item less than 2 hours
Great assistance from the guy at the store. He checked my battery and found it was deader than dead. Bought a new battery that was advertised at 900amps and he kindly checked it again and it posted 1057ccas. Bingo. Great service!
The guys are helpful and even check for sales on your product. Definitely recommend this place
I bought a gas cap I came back after the day the supervisor told me there is no refund,Because there is a smell of gas on a cap, how was I supposed to check if it was suitable or not,the supervisor she was 👹🤬😡
Standard auto supply store, has all the wax and cleaning supplies that I could want as well as parts for many cars. The place is very large and has plenty of room for people to stroll around. I was getting a ball and hitch for my truck and the sales person was very helpful making sure I got the right size and was rated for my towing needs.Would shop here again.
I am not really sure where the good reviews are coming from. I wanted to buy brake pads from this place online, but found cheaper on Amazon.Then looked up online at their price matching policy for the store, and there it says that they price match legit sites except for the like of eBay.I arrived at the store, asked to price match Amazon, and the sleepy lady told me that they dont do price matches. I showed her online that it clearly says that they do. She then said that they do price match some stores. I said that can she price match any site because brake pads were cheaper everywhere - i.e. told he about pep boys, amazon, auto zone, etc., she said No, we only price match selected sites. Well, I asked her which ones and she didnt answer. Apparently this store is non compliant with their corporate policies of price matching. Also, in store was more expensive than online and she refused to match their online price either, what the heck.I guess I understand why these mom and pops stores going out of business, its not because amazon is so great, but because these places like this one are terrible, old school and not up to speed with the new generation. This is a next store that will soon close, just like strauss auto.
Worst ever experience!!! Worst people with 0 knowledge and 0 customer service. No manager or manager who doesn’t do any job . Absolutely bad experience. It’s my second time in the store , and both times terrible experience. Never will go back again.
Great experience at this location. I came in to return an FM Bluetooth device that wouldn’t fit snugly in my 12V plug. Sensing I was disappointed to learn that electronics are not acceptable returns, John asked me a couple of questions about my car and why the device wasn’t working for me and then came up with another solution to make the device work in my car. I am not accustomed to such a high level of customer service and I really cannot thank John enough for listening so attentively and thoughtfully presenting a viable resolution. This store will now be my go to place for anything my 2005 Subaru Baja needs in the future! John, you are a gem! Thank you!
The stor-it self is great they have everything you need but the staff is not too knowledgeable to go and get information on what you are buying or had to do something you need to go to a little Auto store like on Water Street where the employees have experience and know what they are talking about and what they are selling you
I came in to buy a gallon of washer fluid. There were three employees present. A woman behind the counter was having a discussion with another woman who did not appear as an employee there about doing squats and situps. A man behind the counter was engaged in a conversation with a customer about the customers new cell phone, its features and texting. A third employee was just roaming around behind the counter. I patiently waited to pay for about 7 minutes until I asked if one of the employees would be willing to take the money so I could leave. The man behind the counter had suggested that j would need to wait until one of them becomes available. I waited for a couple of more minutes and then left with nothing! What a waste of time!!!
1st time going to this location. The cashier was helpful, courteous, and rang quickly.No parking lot.
I live in the neighborhood and noticed that this store opened recently. I was having some difficulty charging the batteries of 2 cargo vans I use for my contracting business. The vans have been sitting for some time, and the cheap $50 Black-n-Decker Battery Charger I bought from Home Chepot wasnt working on them. So I took one of the batteries over to have Advanced Auto Parts at 3720 Nostrand Ave. test it out.A sales person by the name of Delroy(?) was assisting me. Initial test result showed the battery was dead. But then he recommended to leave it to charge on their Battery Charger for 30 minutes. The fast charge gave the battery a little juice - enough for my cheap BnD charger to work on it. I was able to charge the battery overnight and the next morning, I put the charger in my van and voila! The van started as if it was brand new!The salesperson could have easily told me that the battery was dead, and there is a good chance that I would have purchased a new one there. Its nice to know that there are courteous, honest people working at this auto part store. If it was any other store or a mechanic shop, chances are that I would be out $150 for a new battery I never needed. Im going to support this local branch and buy all my auto supplies from them and I recommend others to do the same.
Advance Auto Parts is on Nostrand Avenue across the street from a Gas Station if your car needs to be looked at or you may need a few thing for your car check them out 🏍🚚🚗
Small place, came in handy for few things that were not available in AutoZone!
Great service by people who work there. Listen to all my questions and gave me answers even though I came to pickup my online order.
Not bad, you can find many stuff in there
Excellent staff and very good amount of selection. They had mostly everything one could think of from an automotive shop.
Not as big as auto zone but they carry better brands than auto zone and they reward program works not like the auto zone that have never work ..they always have good sales on Mobil 1 oil.
Waited over an hour on hold to find out the store times and at 6:30 it went dead. Messed up I waited so long to be ignored. Left on hold till closing. Messed up, I could’ve got there got my item and back home before this.
Wanted to buy wipers for my car there was no book to look up the size I asked and no one knew where it was
The Manager in this place is not a good Manager I seen him kick people out the store just cause he could. Other than that the rest of the staff is ok
Was able to park, great customer service and had what I needed.
Has everything you need and employees are helpful and professional.
Wow great service by Gabriel had all the right answers and fully ready to help every customer that walked in even as he was helping me great guy great location
Contactless pick up is a joke here.I payed online, came to pick up and they just told me to wait in line inside of the shop.🤦🏼♀️
Very bad service. Didn’t return the parts I’ve bought two hours before, saying that they are used. But I didn’t even open a pack.
They dont always have in stock what is advertised online...however, the staff is pleasant and super helpful😎
Reliable business for your auto needs and the prices are very reasonable plus the staff are very knowledgeable..
Its ok
A bit pricey but have mostly of the basic things you might need for car care and some repairs
Good place for over the counter stuff. Lot of parts they have to order.they usuly get on order only. Normaly next after noon.
Great store. Clean and friendly
Was out if stock, even after order was confirmed, inventory sys ????, I guess orders not pulled at time of placement, matter resolved ok with mgr
Helpful staff, easy to park had what I needed I was in and out like a duck mating.
Excellent service. They found what I needed
Workers were nice. The store is very clean...Prices are a little high.
The associate Gabriel is very friendly and helpful
Marshal , Delroy, Juan and the rest of the staff (some names i cant remember)nostrand avenue location in Brooklyn NY make me want to shop here and spend my money cause they are professionals !!! you gota go here , your missing out!!!!
Went in to find things needed for windshield repair however was unable to find the materials needed. Also couldnt locate guidebooks for current car models.
The workers here are the most courteous and professional people Ive encountered in any auto parts store.
They were vary helpful.also took there time to help me
Extremely helpful in aiding me to get the RIGHT part for my vehicle. FREE parking too
Good service excellent selection, parking lot belongs to the laundramat, thats why only four stars.
Nice shops, great people, the guys helped with with finding tools and prices are reasonable
Great support from sale clerk. He was so helpful and friendly.
Great experience. Friendly and helpful staff.
Some of there prices are much lower on line so shop around and check on line if you can wait for the part to come.
Very expensive but my car runs prices could be cheaper I did not know the parts cost so much even when they are rebuilt
Had exactly what I needed. A nice clean set-up, and a very courteous counter-man.
Very helpful, identified the correct battery and even helped install
Nice
Staff is helpful & knowledgeable. Had what i needed for my car.
Generally have what I need, but prices are high. Order from Walmart instead for bulbs and wipers.
Helpful staff, only place carrying 10w60 oil near me. Thanks!
Buy online 20% discount codes & go pick up in the store
Good selection and a helpful and friendly staff.
Best place to stock up on oil.
Good selection and excellent service... always.
Great customer service. Was in and out
Nice people
Great customer service
Very good
Quick, easy, friendly, found what I was looking for, got in, got out, good parking.
They have great customer service
Awesome store, no nonsense.
They met all my husbands needs
Great customer service. Thank You.
Not enough people on register. Very understaffed store
Amazing place
They changed my windshield wipers for free.
Theyre helpful and friendly.
Knowledgable staff and always willing to help.
Great auto parts
Fast friendly service and helpful
Staff is always friendly and helpful.
Slow service, broken POS. Be prepared to wait...
Friendly atmosphere. Very reasonable.
Quick service, helped install wipers
Personnel doesnt have enough knowledge
Not a good customer service
They rent tools.
Friendly staffs not too knowledgeable
Over priced on EVERYTHING.
Good job
Not enough people to service customers
Great customer service
Worst customer service ever
Very helpful staff.
Prices r too high
Very good
Very helpful and detail.
Not bad
Terrible service
Price was double of e bay
Friendly atmosphere
We dont found, what we come for
Just ok
Very helpful
Thank you
Had what I needed when I was in a pinch
Great, thank you
Very Helpful
Super
Customer service 0
Long wait time.
Good service.
Found everything I needed.
Friendly staff.
Very expensive.
Very helpful
Got what I needed
Excellent
Good
Helpful
Bad service.
Need parts
Had what I needed
Assignment
The staff were super helpful and assisted me to changey Battery after verifying it was failing
Unfortunately, I dont know what the guys are called, but tonight (01/08) I made a purchase only thanks to them, they are very polite, friendly and funny, thank you very much guys for your services)
The customer service is good, the sellers are friendly
Total reviews rating 4.1
146 Reviews for Advance Auto Parts 2023:
Review №1
2022-06-23Good staff helped me find the right wipers. Apple Pay didn’t work but whatever. Just had to run back to the car to get my wallet. Other then that it’s auto zone.
Review №2
2022-04-23Bought an alternator for my 1996 Mitsubishi eclipse ,had to return the the old one for a refund.Good to know I didnt have to drive an hour plus to the other Advance auto parts I originally bought the new part it from.I returned it to this one ,and the refund was returned to my card.A plus.
Review №3
2022-06-12Great place for car maintenance at a reasonable price. The customer service is awesome.
Review №4
2022-06-27Prices high, but staff very nice and kindly helps customer.
Review №5
2021-03-19Small selection. Not many power tools. Decent for the basics
Review №6
2022-05-29Came in to make a return. Employee standing at the register looked was visibly agitated, and his tone was beyond rude.
Review №7
2022-04-25Exelent service , were very friendly ,professional and did everything to helpcustomers.
Review №8
2021-10-01It is said that we choose our jobs our jobs do not choose us but when you put on a face of determination, you set out to be successful deciding to operate in excellence; going above and beyond your job description to make someone else’s day brighter with professionalism. It must be acknowledged, thank you Gabriel for providing an outstanding customer service experience at Advance Auto Parts on Nostrand Avenue was awesome continue to strive for greatness!
Review №9
2022-05-06They got almost every part that I have asked for which is great.
Review №10
2017-04-10UNACCEPTABLE SERVICE, none of the reps know anything about the products they carry. Store clearly advertises one price but rings up at the original price, sales rep say there is nothing he can do. NO manager on duty. Then close the store if your reps arent allowed to do anything. GARBAGE SERVICE. Auto Zone is 10-15 mins away.See the picture, Clearly states Castrol Synthetic Motorcycle Oil $7.49, but they charge $10.29