Kerbside pickup
Yes
Advance Auto Parts in Catskill
Categories
Location on the map
Catskill, Greene County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 518-943-1564
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8AM–8PM
Advance Auto Parts in other cities:
Comments (93)
Shout out to Kate and Tim I appreciate them. I had to call this location after another one wasn’t able to bring parts. Tim and Kate from commercial and store manager didn’t mean coming the river to bring parts will definitely will be calling them again amazing work guys keep it up!
Pretty good store.They try to be as hopeful as they can behind the counter.The only time I dont go there for parts, Is when I have to go to Napa down the street.
I wouldnt even give them 1 star Mr but I will do that because he eventually answered the phone. I inquired as to what they hours were, he hesitated and said I think 7pm. Asked for him to look up and see if he had a battery for my car. He took a long time explaining how busy he was and told me to call back in half hour. I asked him if he could look it up and call me back when he had a minute. He said you can leave your number but I will probably forget to call you back. I told him to forget it. Worst customer service ever!!!!
Excellent Service, I have come back multiple times and the staff really know what they are talking about and are always willing to help, in Particular Joshua. Very Satisfied.
TERRIBLEwaiting in line for 15 minutes for a lightbulb, finally get to the desk, guy tells me where to find it, cool, not on the rack, guy proceeds to berate me that his computer says they have 3 while muttering insults to the guy who waited in line behind me. Just wanted some customer service. ...guess Ill be frequenting Napa now, especially after I called to complain and it was all my fault that the guy didnt help me. Looks like they lost another customer. Wish I could give zero stars
The staff is not very knowledgable or friendly. Prices are way to high. 7 bucks for a product you can get at walmart for 3 bucks. Corporate greed at its best.
Gave me the wrong brake pads. He probably did it on purpose. Because he had a bad attitude right from the Beginning, supposedly I was standing at the wrong register. Well there is no light to tell you which one is open.His bad attitude is why he works a minimum wage job. Save yourself a lot of trouble and go to Napa.
Worker was rude towards my wife and kid, had no idea what he was doing and suggested I put OIL in my windshield washer fluid after asking what would help it come out better....what an idiot, and after I left he makes rude gesture about my race and the religious cross around my neck. I will never go their again ever and will go to papers about my experience! That tall fat, tattooed and pierced a hole does not belong their!
Ok so things are changing maybe I stayed away from here for 4 years because everytime I went in it turned into a night mare well this past weekend I was stuck and needed a part well the same old thing happen again I ordered online when I showed up they did not have it in stock a new manager walked out just as I was going to lose it and said give him the better parts from a complete set and call it quits I was shock as I was talking to the sales associated I found out they had cleared out everyone and started from scratch maybe I will be back we will see
They had the part I needed
Didnt have my part but very friendly and helpful service
Always. Always good service. Friendly atmosphere.
Joshua was a great help. They did not have a part in stock but he located one nearby for us
Order stuff online. Get discounts. Same day pu. Wont install batteries if in trunk. Otherwise they put in for free
Friendly staff. Open late. Plenty of parking. 👍
Manager is a joke.Price was double on a Item I needed.Ask him is there anything he could do,nope he said I understand if you couldnt but be more Professional about it.
“Come back in an hour and you’ll get help”, seems to be the most common thing they say and do here. Need new employees.
The staff is really good! Most parts Ive needed are in stock or there the next morning.
Nothing special here .just a kinda parts store youd find in the eairly 90s.
Thay all way have what I need or thay try to get it
Great service, guy changed my battery really quick.
This my favorite store for car items. The staff is friendly
Some guys are nice, some are grouchy. Its nice they can lookup parts for you.
Awesome place! Fast and friendly service every time.
Great staff who are always willing to help you
They usually have the basics, and model specific stuff, you have to order and wait for. Thats a bit of a drag, but its understandable.
Every time I buy something there, they sell me the wrong part, or I put it in my car and it doesnt work. The clerks dont know their ass from their elbow. Poor service
Free battery tests helped me realize my hard starting was my battery great job advance Auto
Staff could show a little more enthusiasm towards customers and sales.
They will always help you a much as they can but I cant say you will get the right part lol
One star is too much to give terrible customer service!!! Go to Napa down the Rd so much better!!!
Got the parts I needed AJ was great getting the parts I needed for my truck
This place was awesome until the sold me the wrong parts I ordered online
Very helpful, quick and to the point. Didnt treat me like I was stupid and yet explained things clearly.
Best local auto parts prices... Good service and helpful staff.
Rude unhelpful management. Sarcastic remarks toward paying customers is not how you do business.
Its okay if they have your parts or know what their doing
They held onto my vape i left!!! Great people💗💗💗
Great service and friendly staff
Excellent service in changing my wiper blades in a rainstorm. Thanks guys!
Fast service parts always in stock good prices
Staff is very helpful
Good service but wait time can be tedious
Great location, parking, staff, good parts availability
Great service, fair prices.
Order was messed up on computer at store . Long phone wait with me an store worker trying to fix mistake at store
Great customer service great employees
Great prices. Better employees.
Good experience - bought parts I needed
Always willing to take the time to get you going or try to...
Truck started running bad on a 1 hour drive home stop there they all went above and beyond to help me out
Nice freindly but not helpful at all
Good service fair prices
Its ok for mediocre parts, for your vehicle
These people just dont like their job.
Good place for auto parts and supplies
Great service, advice and employees
Always under staffed.
People are understaffed and under appreciated.
Helpful and friendly staff.
Always buy more than I need....
Always have what I need.
No service. Was totally ignored
Inefficient and usually a waste of my time.
Went next door to Harbor Freight
Hard to get stafff attention
Usually has parts in stock
Staff was great.
Everything you need for your vehicle
Gotta get your parts!
Great service!
Good store
Very Helpful staff
Check Amazon first.
Not very helpful
Friendly staff
Awesome
Fast and Friendly!!!
Absolutely horrible!!!
Parts are reasonable
Very helpful
👍👍
Helpful staff
Total reviews rating 3.9
93 Reviews for Advance Auto Parts 2023:
Review №1
2022-06-05Every single person that works there has given it their all to keep my 1977 F250 on the road. They go above and beyond with guidance on repairs, supplying parts, etc. I can tell they really appreciate cars and trucks and I am very grateful as a amateur mechanic to have these folks keeping me motivated to keep old iron on the road. Much respect to everyone over there. Ill be a lifelong customer here. Ive lost count of how many times I have been there these past two years- always leave very content and with a ton of knowledge I didnt have before.
Review №2
2022-05-11Ive been shopping here for years and buy some of my parts here. These days there are many choices and this is one option. Not a negative, just a reality of the auto parts market. They are helpful and depending on the associate who assists are knowledgeable about parts. Ive ordered parts online for store pickup with no issues. Out of stock or not stocked parts can also be ordered in the store also with no issues. An excellent auto parts option for routine needs with moderate prices.
Review №3
2022-08-21Employees are friendly and helpful to help you find what your looking for, theyve even checked my truck to make sure I got the right parts
Review №4
2021-10-01I would like to say that all ur employees are very helpful and their customer service is spot on. As someone who is in customer service my experience was great. Your employees went above and beyond for me today. Once again I would like to thank them.
Review №5
2022-06-12Good service and thete prices are reasonable.
Review №6
2017-06-22Excellent Service!! Very on the ball. Took my 61 there for them to check my battery & starter issue. Thanks to Steve Littell & Staff in Catskill, N. Y.
Review №7
2020-12-20I had a very positive experience with this Advance Auto Parts. I called beforehand regarding a dead battery, and the person that answered the phone, Tim, was very helpful, he answered a lot of questions that Im sure he has to answer all the time, and he did it with a lot of patience. The person that installed my battery once we arrived, Joshua, was so friendly and knowledgeable about batteries and corrosion, and he explained what he was doing as he took the old battery out and put the new one in. I will definitely recommend this location to anyone in need of a new battery, or any auto parts, very happy with the service we received. Thank you to Tim and Joshua for their excellent service.
Review №8
2022-05-23Liked it so much I work there..
Review №9
2021-09-02Spoke with rob and Joshua about what I was looking for, they ordered my parts and were in the next day waiting for me on a cart at 8am.Thanks guys.always a pleasure to shop there.
Review №10
2021-06-20I would give no stars if possible!!I called asked if they had parts and was told oh yeah come on down.. I get there and they were oh we dont have that.. thanks for wasting my time.. I wont be back anytime soon..