Advance Auto Parts in Elmira
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Elmira, Chemung County, New York, US
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Health and safety
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Site: https://stores.advanceautoparts....
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:9AM–8PM
Advance Auto Parts in other cities:
On this particular occasion; I went to Advance Auto Parts due to the fact that I had a light on my dashboard lit up.Considering the fact that I know nothing about cars I asked an employee for assistance. The employee in question was very polite and offered to check my vehicle out for me. The employee proceeded to do so. They continued to act in a polite and courteous manner while doing so.They informed me that my oil was low, my coolant was a bit low and that I could also use some windshield wiper fluid soon. The employee then proceeded to help me find the correct products to use; to correct these issues. As I had no clue what type of oil Id need or what coolant is recommended.After purchasing the items mentioned; the employee was nice enough to come out to my vehicle again and assist me. As to be clear; I know literally zero about vehicles. To the point of not being positive what fluids go where.The employee then showed me what fluid goes where. They then assisted me with putting the correct fluids in the correct locations. After doing so; I checked and the light on my dashboard had gone off! As such I thanked the employee for there assistance; to which they courteously replied.Overall a 5 star visit. The employee made what was a stressful situation into a more positive situation. I couldnt have asked for a more helpful or polite individual to interact with. They helped turn a negative situation around. Im happy I went to this particular store; as well as the results of said visit.Id recommend this business to others looking for assistance with automotive matters that are applicable to this type of business.
They need to carry more motorcycle parts or at least be able to order them. Because of the simple fact that its an auto parts store. Around here they would make bank if they expanded to the motorcycle community since they have to other recreational vehicles such as boats and RVs.If they do that Id definitely give them a 5 star rating and shop there more often.
Total reviews rating 4.4
73 Reviews for Advance Auto Parts 2023:
Review №1
2022-01-07Clint did a great job helping me replace my battery, gave me several options, helped me purchase coolant and was very informative. Great hospitality from both team members.
Review №2
2022-01-19Went in to buy bulbs. Nobody up front to check me out. Could hear them talking and laughing in the back. Walked out and went to AutoZone. Got the bulbs cheaper. Will never go to advanced again if possible
Review №3
2021-04-01Very competent employees and the items I ordered online for pickup the same day were just right. I will definitely do business at this Advanced Auto again. Cool people, good service, cant beat it. Keep up the good work!
Review №4
2022-02-04Very helpful even in this ice and snow great customer service
Review №5
2021-09-10Ok. I found my part that I was looking for on a isle and I managed to get the right part by my self... Didnt disturb anyone. In n out in 5 min. I got a battery cable post. 2 pk. One for a spare
Review №6
2021-06-06We came in with our truck because the battery was giving us trouble. Steven was a huge help and a joy to work with in testing and replacing our battery. He really made everything effortless!! Thank you Steven!
Review №7
2021-12-18Stock a little low, but they had what I needed. Staff was very helpful and polite.
Review №8
2021-12-02Great costumer service and help was at the door as I walked in. Thanks guys
Review №9
2022-04-10Great knowledgeable people and helpful
Review №10
2021-04-26Great modern auto parts store. Usually its not to long a wait here, the counter people are helpful, its a coin toss which I go to for parts they both are decent shops.