Kerbside pickup
Yes
Advance Auto Parts in Jamestown
Categories
Location on the map
Jamestown, Chautauqua County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 716-664-6550
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:9AM–8PM
Advance Auto Parts in other cities:
Comments (106)
Thanks pete your awesome for everything you know about car parts Ive watch some of your videos on you tube excellent guy.
By not checking my check engine light the 2nd st, Jamestown NY location lost out on a $500 sale!! All because if COVID...if you wear a mask...which by the way the female with long reddish hair was not and refused to check it Due to COVID LOST OUT! I will never shop an Advanced Auto parts Store ever again.
Its a pleasure to work with the professional 2 nd. Street sales staff , they are most knowledgeable and eager to help.I like that they often call me by name and treat me as though I were a family member, directing my attention to specials and money saving options.Great Crew !
Was a little disappointed when I asked if they could get the touch up paint for my jeep and the young lady said just pick something close?????
The staff are always helpful and friendly, and they often have things that no one else in town has. They also have OE equivalent fluids and oils, so you dont always have to go to the dealer for genuine fluids, which can be a pain. They sell quality carquest parts, and they stand behind their parts with their warranty. They always take care of us.
Typical AAP store...the store carries a little bit of everything that commonly goes on a car. If its not on the shelf they can order it. The staff is pleasant without being condescending. Prices are atypical, similar to Wal-Mart.
Customer service is great! Stopped in looking for a fuse for my brake lights. They came out to my car helped me check the fuses and were super helpful.
I went into this location for the loan a tool program. The employee after telling me the tool was in bad shape, went to the back to get it. After showing it to me, he proceeded to inform me that it was beat up because people had hit it at the wrong angle and showed me the right angle. Its a tool that does not require hitting, but proper technique to use. Then tried to charge an outrageous deposit for the tool. I know he couldnt control that, but dont put tools out that could cause damage or injury. Train your employees, or tell them not to give advice if they dont know. Also, persons of one ethnic background should not receive preferred service over another. I will from now on drive the extra 5 minutes to auto zone. Much friendlier and more knowledgeable. Better pricing too.
They sold me the wrong part for 65 bucks and when I tryed to return it unused they would not return it they basicly robbed me so from now on I go to auto zone theyre a little bit more honest. I will drive the extra miles for better service and honesty.
Very friendly and helpful staff. Knowledgeable and polite, I was impressed.
It seems that every time I go here and need a part they have to order it and for the last part I got it took 3 try to get it right they ordered me a part that was not even for my car. I will start going to Auto zone I do not recommend this store at all if you want it done right go to Auto zone car quest somewhere other than here.
Overpriced and not very knowledgeable
Very friendly and helpful. Had the vehicle battery I needed in stock. Reasonably priced and fairly knowledgeable staff.
I told them for over a year and a 1/2 my battery was bad and I wanted to have my warranty they refused and said it just needed charged. I sent my husband in one time and my battery Warranty was a given. Never again will I buy a battery from here.
Horrible customer service! horrible all the way around!I just one time many times! Wish I could give them zero stars
Always good people to help and a lot cheaper then other places
Terrible service every time. Was snubbed in Spanish so the employee could get back to his friends. Wont ever shop here again. He wouldnt even answer my questions. I get the impression that they dont like dealing with women at this location, since this behavior has happened several times now.
Auto parts store with high end tools prices but a good warranty
Very poor customer service! No one want to do there jobs there! Stick with auto-zone!
Got a tool for 3 dollars. That was the same as for one from a tool truck and it broke the next day difference is i got it knowing it could brake at that price but from truck it was 15 . no warrenty. Bogus
The customer service and ability to get most frequent parts same day or next morning is absolutely amazing... the retail and commercial help is above and beyond most part retailers...
Great service most always have what I need. Large inventory so go for it. :)
They always position somebody near the register so it looks like they are open but theyre really just playing on their phone, talking, etc.
Always friendly, knowledgeable and prompt...love them!!
They never answer phones, and the counter people act like its hard to do their job. Go 2 auto zone 4 a better experience.
Grumpy workers and probably with good reason they are a combination of knowledgeable bilingual hard working car guys and slackers working there
Always have what Im looking for. And its right down the street from my house for convenience
Always like to order online then go pick it up, once you become a regular you get better service.
Staff was very helpful and promptly got me exactly what I needed.
Nice place to get parts for your car or truck. you dont want to get stuck on the side of the road now do you.?
They found exactly what i needed for me
AutoZone is what I prefer
Very helpful and had what I needed. They even let me use the restroom.
Had the wiper blade I needed. They popped it in for me..happy camper!!
Helpful staff.
No complaints. Not much to say, one is just like the next.
Great staff
Needed a turn signal bulb. Staff was very helpful, friendly, and knowledgable.
Its my go to auto parts. Im satisfied.
Knowledgeable service from start to finish, fast, friendly refunds
Awesome bunch! Always helpful, and knowledgeable!
Was helped as soon as I donned my deer-in-the-headlights look. Helpful staff.
Love getting my parts here very cheap
Knowledgeable staff wonderful service.
Very unhelpful and very unknowable of even the simplest things.
Ordered wrong parts, had to wait an extra day.
Great staff knowledgeable & good parts at good prices
Always try to upsell what you dont need. Prices are alittle high. Friendly people.
Good placer to buy your auto parts
They give veterans a discount clean and friendly people
Wish i could find more stuff for my car
My hobby at work keeping others moving
Usually have the parts I need, but lacks in customer service
Counter helped me with my car filter. Smile and service
The only place l buy my car needs
Nice staff,easy to use program
They were very helpful
Best auto parts store in Jamestown
Great guys super helpful
Its OK if you want the wrong part
Had the part we were searching for
Always get the parts I need
Great customer service
People are always willing to help
Great friendly staff
Very professional
Almost always Great!
Great place
Friendly helpful workers
Always very helpful
Nice location and nice people
Good service
Service was good.
Quick service Helpful.
Friendly helpful service
It was a great expirience
Expensive
The best prices
Fast and helpful
Staff is wack
Great service
Large inventory of parts.
Not that helpful the staff
Good
Awesome
Good
Great service
Good service
Good
Good service
Best
Very helpful
Cheap parts
Good place
I went to check a code that came out on the panel of my car, and after 10 minutes, it was already solved, I attended, Pedro Rosa, tremendous team.!
I found everything
Total reviews rating 4
106 Reviews for Advance Auto Parts 2023:
Review №1
2022-02-05This is your typical Advanced Auto store. However, the help that you receive is very good and the employees are very helpful and dont try to oversell you on what you actually need. I had a very good experience here (2nd Street location). I recommend going here for your basic automotive needs.
Review №2
2021-12-19Free battery, starter and alternator checks. Will freely install windshield wipers purchased here. Great customer service and have all your vehicle parts and accessories.
Review №3
2022-05-17Tried to call the store at 7pm, so not closed. It rings 15 times or so then starts beeping and hangs up.
Review №4
2022-01-04A great place to buy auto parts. I found the parts for breaks at a very affordable price. It will be my go to place from now on.
Review №5
2021-07-08They had what I needed. Decently priced. The service is friendly and welcoming. But, they can be a bit on the slow side when cashing customers out.
Review №6
2021-02-09Wish I knew the name of the female manager.She is the rudest person Ive ever met!They wont ware a mask. Pricing is a joke . Because they failed at those simple tasks Ill be never coming back! Ill go through their competitors or Ill just find everything online 🤣✌️out
Review №7
2021-02-17Did they have what I needed? No. But they sent me to a local place to get it. Even walked outside to give me directions. So friendly. They research what you need and give you great options if they dont have it! Highly recommend!
Review №8
2021-02-15I only shop at Advance when necessity demands. Online pricing is a little bit competitive, but the online promo coupon for this purchase FEB21 didnt work. When my wife picked up the purchased halogen headlights from the Jamestown store tonight the cashier didnt include a black glove nor ask if she wanted one. $58 headlights is not something that someone should take a chance on. No one offered to change the headlights, which should have been an included service. No employee would have needed to enter the vehicle to make this happen. My wife drove home 12 miles in the dark with a blown headlight.I keep trying to give Advance a chance to win me over again, but all locations it the same poor customer service. Unless I have to use a gift to use a gift card again, I will try to avoid Advance.
Review №9
2019-07-20The employees know the parts business very well and are very attentive to their customers. Excellent fast service. Great for locating parts for you or simply having them quickly install windshield wipers on your car.
Review №10
2021-02-26These guys are awesome they take real good care of you once Im ready to bring my battery in there are nice enough to give me a ride back to my car so I didnt have to carry it