Kerbside pickup
Yes
Advance Auto Parts in Schenectady
Categories
Location on the map
Schenectady, Schenectady County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 518-356-6550
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8AM–8PM
Advance Auto Parts in other cities:
Comments (95)
Always seem to have my parts if not they can order with no issues. Staff is friendly and some what knowledgeable.
I just stopped there very briefly to make an important cellphone call. I have been there before in the past, and the staff is quite helpful. My car is 10 years old, and they found the running light bulb for me right away. Im not sure, but I think they might have put it in for me??? (It was quite a while ago.)
Convenient location with knowledgeable staff. I didnt buy anything, but they were very helpful, and offered to special order the item I needed and have it next day. If I lived near their store I would have gladly done business there.With four other people in the store, they handled all customers with equal importance. Not only did they look up the item I needed, but also offered suggestions for a like item. It may be just a parts store, but the people working there are far from average, mostly because they treat each customer with their undivided attention.
Very knowledgeable. Found the three correct windshield wipers for my van and installed them free of charge for labor!
I bought a battery for my car today at this Advanced auto parts and the manager and employee working were very helpful and even kindly installed it for me. Great customer service and very helpful
Used to have a super solid crew about 2 years ago.. After Peggy left the place kind of took a dive.. Aaron came back and helped make it better again.. Now hes gone.. Mike is still there at least, but other than that the store no longer has anybody with any real knowledge..
Helpful staff with great advice. We found what we needed. Great selection, reasonable prices. Easy parking. Overall excellent experience. I highly recommend this store for convenience and wide selection of products. Also nice location with ample parking.
Good people! The staff is always friendly, helpful and knowledgeable in my experience. I also appreciate their charitable giving, specifically their support of JDRF (Type 1 Diabetes) with their sneaker sales.
I love advanced auto, they are so truthful and they wont discourage any job you bring to them. I like to do my own work on my cars and they are always honest and helped me get what I needed.
Not bad, needed to rent a 2, 3 jaw puller for bearings. They had the kit I rented it. Easy enough. Kit was like new.
Youd have to pay shipping with online parts stores. Thanks for the tip, Mr. Manager.After returning THE WRONG PART *the assumption Id get the right part the FIRST time was why I went to your brick and mortar store* I notice I am not being refunded a $6 shipping fee. No one told me about this fee and the part wasnt even $6. So, I paid $6 for THEIR mistake and wont be doing a lick of business there again. That was the managers response....What CROOKS.
They were unable to identify or find a part for my truck. NAPA had the product in stock, and laughed when I told them the runaround I got at Advance. Ill be back, but cant rely on them for parts when needed.
Wow what a surprise advanced didnt have the part or the tool i was looking for. Save your self some aggravation and go up the road to autozone.
Staff has been helpful thru the years.
Awesome service. Went to get windshield wipers and they even offered to put them on for me at no extra charge.
These guys are awesome they helped us when me and my husband were from. Out of town out big truck broke down and they went above and beyond to help us even gave us a free ride to a hotel amazing employees!!
The best place in Schenectady to get your car parts and the best person to get that from is Mike & his crew commercial desk @ Advance Altamont ave . Thank you guys
Went there to have my wiper blades replacedWhile the employee was changing the wipers he CRACKED my windshield. I am waiting to here from their insurance claim department.
They never mess up my order, always give me the right parts
They are always pleasant to you they try there best to help with your problems. Love shopping there.
Pretty much live in this place. Always here the employees know me well. Always friendly and helpful
Awesome place great deals so safe with every customer.
Got new lights for truck so efficient and bright , please carry more green color lights
My check engine light came on and they said they couldnt check it because of the virus. What??? My car doesnt have the virus !
Love the guys that work at this store every part I ever need is there
Very easy to find what I needed check out was quick and friendly
Always have what you need. If they ever dont, theyll get it!
Always helpful..If they dont have it..they get it for you.
I was given the wrong part but it was quickly fixed and handled professionally
Okay but call ahead to make sure they have your part.
Fast wasnt much help with opinion not a big selection modifying interior
The staff was helpful with finding what I needed. Would recommend!
Extremely professional and helpful
If you need something they have it or will got out of their way to make sure you get what you need
Nice knowledgeable staff
Very helpful counter people, assisted with loading outdated grease gun, most appreciated.
They got what i was looking for at closing time from another store.
They took my oil from me changing my oil with no issues.
They Always Had The Right Parts For My Cars All The Time
Got My parts and Stuff I needed Quickly
Knowledgeable staff even had an obscure part I needed.
Live this place! Always have what im looking for
Very ccurte helping customers of what they need
Of the advanced locations this one usually has the best service.
The advice one gets here from the guys is spot on. Very helpful.
If you love your car you need to visit
Most employees are very helpful some can be rude.
They have what you need, but customer service sucks.
Great service and very knowledgeable
They have always been a huge help!
Need to hire people that really want to work
Great take- out experience!
Clean, friendly, and fast!
Great staff highly recommended
Very helpful with everything
Helpful
Very helpful people working there
Great place ,price and service
Very helpful staff.
Been my goto store for years
Always great service.
Prices not very good
Excellent customer service
Very helpful staff
Great love it
Bust place for auto parts!
Very helpful ppl
Great customer service
Free engine light checks.
Good prices
Awesome service
Very helpful.
Excellent service
Nice
Helpful employees
Great service
Knowledgeable staff
Parts for your car
Knowledgeable employees
Great service
Great help
Very helpful
Helpful staff
Dependability
Good for some things and bad for others
Total reviews rating 4.2
95 Reviews for Advance Auto Parts 2023:
Review №1
2022-03-31I needed a particular nut driver the counter man was great had a pro set and a novice set of ratchets to choose from, I was in and out I usually go here for parts, they are close on Altamont Ave near home who could ask for more.
Review №2
2022-05-13Adrian was friendly and very helpful! Would definitely shop here again.
Review №3
2022-01-31Went to get oil and filter, they are not going to carry the filters anymore that is on the bundle price. I picked another filter, that was the same price as the bundle price filter, but would not do the bundle price ? So they have a bundle price that is bogus since they do not have the oil filter. switch and bait, No longer will i buy from them.
Review №4
2022-07-10Bought front rotors and ceramic brake pads and went to install them and one of the brake pad clips was out of spec and did not fit. I brought the pads back to see how to resolve the situation and they acted as if i dont know what im doing and that i was installing wrong. They told me if i give you new clips you are still going to have the same problem. They did wind up giving me another set of clips but there was no reason to make it seem like i dont know what im doing, ive installed plenty of brakes. They put the other clips back in another box as if there was nothing wrong with them. I hope someone else doesnt get them because they are deffinately not right. I installed the new clips with no problem.Edited: I wound up receiving these same messed up clips with another set of pads months later and had the same exact problem as they didnt fit and had to go back and repeat the same exact process. Ridiculous! Ever since my business has been with anyone other than advance auto.
Review №5
2021-07-25Went in looking for a specific part for my hyundai that was said in stock online. Talked to one of the employees asking for it, the man sitting in the stool at the other register interrupts and says I dont stock hyundai parts saying it rudely. Well, the man that was helping me found the part in stock...so, place is rude and they dont even wanna sell you the parts they have in stock!
Review №6
2021-07-08Terrible. Brought in a battery which needed a charge. Came back 24 hours later and they forgot to charge it. Manager assured me he’d charge it. Came back 24 hours after that, picked it up and installed it. Dead. Brought it to AutoZone where they confirmed they didn’t put it on the charger… again. Complete waste of my time. Go somewhere else where they actually do what they say they’ll do.
Review №7
2020-09-12You know, I appreciate the workers at the store. I admit that I am not happy how some of the customers treat some of the employees from the times I have been there, thinking they are these master mechanics when they are only trying to sell and help you get the parts you need to get the job done. One in particular who has been treated pretty harshly by customers when he had difficulty trying to find or explain parts to them. Calling him things I will not say here, making fun of his speech impairment and those people should be ashamed of themselves. Seriously, if you have that much anger and hate that you need to bully an employee who is trying his best like asking why is he even working there when he has difficulty finding the product for you then you need to take a hard look at your life.
Review №8
2021-11-21They were wonderful there they took care of me and then some I would recommend anyone to go here
Review №9
2020-09-09Not enough staff at the counter to take care of guests leading to an impatient and unpleasant line of customers. Three or four employees walking around the back should be able to assist customers out on the floor or in line. Otherwise a very clean and well stocked shop. Staff was pleasant and seemingly knowledgeable. Cashier even assisted a customer place new wipers on his truck.
Review №10
2020-02-05Bought two batteries from them in the past 2 years and both died prior to coming out of warranty. Brought them back and without (much) trouble... was given a brand new one. I hope these last longer than a year. Otherwise ordering parts online and then picking up has never been a problem.