Kerbside pickup
Yes
Advance Auto Parts in Schenectady
Categories
Location on the map
Schenectady, Schenectady County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 518-382-8051
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8AM–8PM
Advance Auto Parts in other cities:
Comments (120)
Great place to get food as long as you dont mind waiting an hour or two in the drive thru
The store had the brand of windshield wiper fluid I wanted (Rain-X), which my preferred grocery store no longer carries. Staff was properly masked; store had sufficient physical distance markers.
They were nice, but only minimally helpful when they didnt have the exact replacement part. I had to go to the competitor down the road to find a simple vacuum splice.
I showed up shortly before closing on a Sunday. The staff simultaneously helped me and a family who needed a battery. I got help in diagnosing a headlight problem; the customer service man showed me the wiring part Id need, the tool necessary to install it, and told me what to do. When I was confused about whether the part he thought was the one I needed, another customer service guy came outside to look at my broken part. As it turned out, I had taken apart the hughbeam; not the broken lowbeam. Removing the light is done pretty much blind in my car due to the location of parts that block the view. He knew my car well, so immediately knew what I had done. Rather than make me feel stupid, he explained that everyone who works on lamps upside down are likely to do this.
Other employees are helpful but lady did not accept my return for no apparent reason claiming she followed company policy. The policy was right in front of me, no reciept=store credit. Will be reporting this to corporate.
Called to see availability of part; was told if ordered today they would have it tomorrow @9:00. Showed up to order and pay for item. Sales person attempted to substitute more expensive item and when he finally got to original item he stated the item would be available in 3-4 days. I’m tired of this bait and switch routine. Went to AutoZone: no games item available tomorrow @ 3:00. Guess where I will buy my parts from now on.
I went in today to get a new wiper blade. The staff here are very nice and installed the blade for me. The whole experience was very positive and I would certainly come here again in the future.
CARTER is awesome! Its freezing out, and he just spent an hour getting my old battery out and installing a new one as well as replacing my windshield wipers. Thank you so much, Carter.
This place is grate . The staff very helpful theyll go outside and help see if the can plug in your bulb or check what kind of part you are looking for . Dave is the best .dude knows his parts and cars . I def recommend this place .they also have loan tools for ball joints and other stuff you need to install your new part.
Ive never really had a good experience here. The last time I was there the ear piercing voice of a screaming and swearing female employee from the back of the store cause me to grab my 7 year old daughters hand and go to AutoZone..
One of the employee took seriously helping me find a cord to charge a jump starter. Everything worked perfect.
This advance Auto parts was on Central Ave in colonie I was going in there looking for a job I had retired from New York State and I was looking for a part-time job unfortunately they didnt have anything available I was they said the look on their website I had fill out an application on their website but I havent heard anything so they must be filled up at this time but maybe Ill hear something from them in the near future well I hope they have a happy holidays and maybe Ill hear something by
If your kid works here he will fall in love with the girl at the counter at the nearby pizza store. Its always inconvenient to have your kid being in love, but it is good for the gene pool.
Fantastic staff and the assistant manager answer all my questions and installed my battery with ease. Upper management consider giving your staff a bigger raise so therefore your staff doesnt have to have a side job in order to make it in life
Not a fan of getting parts from these places. I go to Napa. But I do go here to get cleaning supplies, oil etc. Im posting a review of this place because the guy behind the counter was friendly and not dry. Sorry missed his name. But nice place to visit if hes working.
Very FRIENDLY COURTEOUS AND ACCOMMODATING. A YOUNG LADY CHANGED MY WIPER BLADES FOR ME, I WISH I ASKED HER NAME, SHE WAS INFORMATIVE AND DELIGHTFUL.
The girl was very helpful and even wrote down the information on paper took me to where the tinted windows visors were..
I went to AutoZone before hand in search of a pack of bulbs to replace my burnt out third brake light & they gave me the totally wrong bulbs, not even caring to make sure I had the right kind or anything. So I ditched the AutoZone idea and went to this Advance Auto Parts. With this being only like the second time I went there, I quickly found the correct bulbs and was checked out by the very helpful coolie dude who helped me find my license plate bolts lol. I think Id rather just get my parts from Advance Auto Parts from now on, plus theyre cheaper in my opinion.
My car started having trouble last night, shaking and smelling like gas. I brought it over to Advance Auto Parts and they checked the code and asked me what exactly was going on. Aaron had a lot of experience working with the engine in my car (Corolla/Camry/Celica) and knew what the problem was immediately.Its fixed now and everything is looking good! Thanks!
👍
Very helpful staff.
I was looking for a special type of connector for electrical on a car, and while they didnt have one exactly of the times that I wanted they did have something which would get the job done perfectly.
The staff was very helpful. I watched them also help a family who had special needs. Great gentlemen. Thank you!!!
Nice friendly customer service. Lots to choose from. Will continue to shop here.
I went into the store to buy a battery for my car and I stood there for 15 minutes then one guy said what you need very rudely I said I need a battery suddenly he said give me a minute he walked to the back for like 5 minutes having me stand there yet again finally came back before I could say anything he said we dont have your battery I said but you dont know what car I drive he said we dont have it I asked to speak to a manager he said well Im the branch manger want can I help you with Im like I want a battery for my car you asked me if Im hard of hearing and he cant help me then he walked away telling his co worker why all these brown people act like we owe them something I severed in the military not for these brown people to act like they own the world Im like wow I cant believe what I was hearing I just walked of never to return I made sure I got their names Josh and doug Im so shocked I will be taking this to the media and lawyer this is racial discrimination again Indian people ......
Most of these people know, their jobs depend on customer service. Theyre dependent on what their company does. Been there. Your the Generals, they are your front line people who make it really work..
Well I broke my wind while wiper this am. That’s the bad news the good news is I called advanced auto and they found the right one in stock for me and INSTALLed It ! Thanks guys
Gentleman at the counter was very helpful. Answered all my questions.
Very good service, every time that I visit the store they always spend al lot of time helping me.
Outstanding customer service. Some truly exceptional people here willing to go out of their way to help you. Thank you!
Clerk was rude and dismissive! Not at all what you want for customer service.
The employees and always helpful with any questions I have. Always find me the right stuff.
Replaced my wiper blades. Fast service with a smile. Does not get better than that.
Usually decent to get parts at. Last couple of times they werent able to accommodate my part list.
Very helpful staff .I would return again
These guys are great and theyve helped me a ton over the years!
Helpful and hard working can help figure out problems before seeing my mechanic usually
Kevin Kimball the manager of the store. Very friendly very professional very knowledgeable very helpful treatzza staff like family.
Great place to get the auto parts for your vehicle and knowledgeable associates
I needed coolant for my car and the staff helped me find the right coolant for my make and model
Worker pulled out my highbeam lamp.. Broke the clip and then told me.. You can figure that out.. Ridiculous to be honest
Most staff dont know what theyre doing from my experience. Very friendly though
Way better than AutoZone and cheaper. They will also do price comparison.
They sell auto parts obviously. Warm and very friendly, helpful customer service.
Good place to get the parts you need in town right away
This place is amaaazing! One of your employees let me borrow tools to help a person with a flat on i90 tonight! Thank you!
That had my part. Not like Amazon taking 2 weeks to get a part.
Helpful staff. Well stocked .
They have what you need, open super early which helps and the staff are very helpful.
Always have what I need when I need it, great customer service
Some of the people who work there have awesome customer service.. Others seem to not have a clue of the meaning of it.
Great and they were helpful
Have just what I need whenever I go there. Knowledgeable and friendly.
Dope service. Completed an Amazon return in 2 minutes!
Customer service excellent. . especially Kendrick who helped me
I can get what I need if I cant find it they will help you if they dont have it they order it for you
Usually out pretty quick. Helpful staff.
Awesome people and also carry larger parts
Good place very clean
Knowledge goes a long way. They beat AutoZone
The counterparts people are friendly and very helpful
Ali is the best
Nice place to shop very helpful
Fast friendly service very helpful
Best place to buy auto supplys.
Found what I was looking for. Staff very helpful.
Good customer service very helpful
Excellent service. Thanks Dave.
Very professional work environment.
Typical auto parts, often has the parts I need.
Just buying parts it was fast
Thanks Dave, excellent service.
Always have parts I need
Very helpful service
Ask for Randy....he is a real motor head.
If you need parts, they got it
My go to place for auto parts.
Katelyn and Carter Were Great !!!
Great customer service 👍
Excellent service
Good people
Very friendly and helpful
Very friendly service
Quick n easy in and out.
Its ok!
Great customer service
They sell auto parts
Love the prices
Had what i needed. A+++
Very helpful.
The Best
Parts store with many selections.
Always has what I need
Good customer service
Friendly and helpful
Great prices
Great!
For your car needs
Great places
Friendly service
If
Okay
OK
Had my part
Great place
Parts
Parts parts parts
Here if they help you find what youre looking for
Yayyy
Very expensive food $ 😟
Total reviews rating 4.4
120 Reviews for Advance Auto Parts 2023:
Review №1
2022-06-23Pretty knowledgeable people work there*Edited to respond to owner*Ive been to plenty of part stores and yours is one of the very few Ive been to that actually have people that know what theyre doing. Great job!
Review №2
2022-01-09Needed a new battery, and they had what I wanted in stock, and installed for me. Was in and out in about 20 min. Smooth, friendly translation.
Review №3
2021-04-24Purchased a ($95) sensor, I believed I needed to solve a check engine light, also purchased a new gas cap; the gas cap (seemed tove solved my problem and I wasnt allowed to return the sensor I didnt need. I will probably look for an alternative automotive parts store in the future or make sure whatever part I need from them is returnable if necessary.
Review №4
2021-01-04Great service, very helpful they knewJust what I needed and got it for me so I didnt have to look around. Employees came outside and checked my coworkers battery and installed a new one
Review №5
2021-02-28These people are so helpful. When they dont have what you are looking for, they go out of their way to set you on your way to finding it, even if it means you will go elsewhere. They are good-humored and patient.
Review №6
2018-11-21Efficient, courteous, knowledgeable and, very helpful. I had a bad battery they tested it before they would replace it and in less then ten minutes I was on my way. Which is huge because I had my two children with me and we all know how patient they can be. So I would highly recommend them.
Review №7
2019-03-25Bought a store brand car battery here. It didnt last long. Ended up buying a battery in Walmart for half the price - its still going strong. Strange but true at least in my own experience. Otherwise the store is perfectly fine for typical car parts.
Review №8
2017-07-30Staff was friendly, they couldnt match the online price for a new battery so I just ordered from my phone and picked out the battery off the shelf. They also let me borrow their tools to install the battery in their parking lot, although I was surprised they didnt offer to help as they advertise free installation. Regardless, I preferred doing it myself so I didnt press the issue, Im sure they would have had I asked.
Review №9
2020-01-10I broke down with a really really really bad battery, it was cold and after 7 pm and the lady here went out of her way to find a mechanic who came to the store, they all worked out side freezing, changed my battery and even the battery bolt things..sorry. I clearly know nothing about cars. I am so grateful for her kindness and to the gentleman/mechanic who came and went above and beyond to help me....thank you so much
Review №10
2019-03-02We went in to get wipers for one of our cars. 3 people on the phone looking up parts for other people. We waited 10 minutes along with 4 or 5 other people. No one helped us or even acknowledged our presence. Dropped our items on the counter and left. I might add, not the first time its happened to me at this location, but it will be the last!