Kerbside pickup
Yes
Advance Auto Parts in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 917-525-5645
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:9AM–8PM
Advance Auto Parts in other cities:
Comments (90)
Jacob is wonderful and so helpful. Told me exactly which wiper blades I needed and installed them for me. He’s very kind, courteous and professional.
Needed a brake lite # sw6218 your guys sent me outa the store with the wrong part which was order on tues i showed a photo of needed part was told the wrong part was the right part they reorder it was told it would be ther at 3 pm thurs at 6 was told the part never came was told it would be in the store at 8 am fri went in at 7 pm 4360 Amboy Rd, Staten Island, NY 10312 it still wasnt there boy do you guys mess with your custmers
Their general Manager (Sorry I forgot your name!) was SO helpful and an absolutely TERRIFIC GUY! They will install your battery but dont forget to tip the guy!
Horrible useless staff or teenagers who frequently cannot be found for 20 minutes at a time when you enter the store. If they dont know something they will tell you a lie rather than say they do not know
Greatest auto parts store in the island. Friendly and helpful stuff, prices r reasonable. Great location.
Had a good experience here while randomly picking up some bulbs for my taillight. Polite staff.
I purchased wipers for my car around Nov. 2020 former worker (they were fired) never updated my car information nor purchases. Im stuck now with no guarantee on my wipers and corporate will not let us install wipers after 5 pm.
Very knowledgable and helpful staff. They will install wiper blades when you buy them. Prices are reasonable and they have a great inventory. Once they didnt have what I needed. They called their Richmond Avenue store and determined that they had it in stock. I appreciated that.
Amazing service. They changed my battery when my car was having issues starting up. Couldnt have gotten home without their help. Special shoutout to Jacob who changed my battery!
Great staff very helpful and knowledgeable.They will find all that you need, at a great price. Great selection of quality parts and oem items. The store also looks great!
Very Happy they had what i needed & got the job completed .Good Quality parts to choice from & great sales to boot.
I needed a part for my friends car I called and they helped get me the part the worker that works their was very nice and helpful this gentlemen named Rudy went out of his way to help get the part I needed when u need a part for toe car I highly recommend Rudy thank u and the rest of the crew that works for advance auto parts and thank you for staying open the w this co vid 19epidemic time
Epic fail on customer service. Lets begin when my car battery died on me by my house and I had to use a jump start it with the help of a good neighbor. Fast track to me getting my car to Auto Parts and buying an emergency battery charger for $49.99 in case i get stuck again, only to realize that when I came out of the store my car battery was dead again. Realizing that I might need a new battery all together I walked back in to Auto Parts and purchased a new battery for $160 and had tipped the installer just to install it. Running short on time I started my car and left knowing that i can always return the Emergency battery charger at a later date as there was no mention of a no refund policy by Debra ( Cashier ). Fast track one week later were I had returned to Auto Parts to get the refund for the 49.99 because now I have a new battery I was told that I had opened the box and I wasnt allowed to return the charger even with my receipt. Thanks alot Auto Parts for the epic fail Ill stick to Amazon from now on...
Great store and prices, I always score a bargain deal here, thanks guys
If you want to work at advance auto, get ready to go back in time when you were 10 or 12 at camp, thats literally how it feels, minus the good time .You dont need to know anything about automotive, but you best be ready to clean toilets and stock shelves, the company doesnt even require drug or urine test for a driver position Lol
Have been in this Advance Auto Parts store a few times. Staff is pretty helpful and they always had what I needed. Place is clean and items are stocked properly on the shelves.
Very good experience at this location. Had exactly what I wanted, was in and out in 15 minutes.
This is always my first choice for parts since i started working with Debbie she always go above and beyond to help you find the right part for your vehicle even if youre not sure what it is there have been many times that all I needed was a picture to get replacements I am always confident in the products she recommends 5 stars thanks again Debbie B.
Needed new battery for friends boat, was helped very fast debbie was courteous and knowledgeable as was the staff. Was in and out in in 15 minutes. A very pleasurable experience.
Guys are professional and courteous. Extremely helpful and knowledgeable. The whole staff will take time and explain what is needed. Unlike many other competitors they dont overcharge.
Had what I needed and assisted with installation... fair price.... nice staff
Offered on sale windshield wipers only to tell me their not in stock purchased a more expensive pair only to have to come back cause they were wrong wipers returned back to store to get the right ones which turned out to be more expensive brought them home and only one wiper worked Returned back to store with broken wiper and sales clerk told it was missing an adapter clip he provided me with missing clip which should have been supplied in packaging . the moral of this story is Dont use Trevor as your sales clerk he is clueless
Advance auto is still serving our needs as they always have . I guess we can count on them .
The people that work there have no knowledge of anything related to cars, don’t ask for help or advice with a part for your vehicle as they can’t help, customer service and wait times are also horrible , took my business everywhere to a real stores with real employees who can help
The counter people are very helpful. If you cannot find what you want they walk around the store and help you look for it. I recommend this store. Very helpful.
Great customer service Debbie always helps me keep my fleet running and looking professional great attitude very knowledgeable the amboy store is the best advance on the island
Worst store and customer service I ever been to liars. It’s it really worth it to lie for a minimum wage job
Always have what I need, good pricing as well
They always treat me well here and normally have everything in stock including parts you didnt expect.
Cool people that work there very knowledgeable
Good selection of parts, some staff do not know how to help find the part you need
The manager rudy is terrible he harassed and threatened my friend
Total reviews rating 4.3
90 Reviews for Advance Auto Parts 2023:
Review №1
2022-06-06The store manager Rudy and sales person Chris helped me out with a battery today and did right by me. Chris insisted on installing it in my car though it was very hot outside and was very nice about the whole thing. Rudy helped me on the price as well, I didn’t have much to spend on a battery in the first place, but they was assured me I’d be getting back on the road without any issues. Thank you guy very much.
Review №2
2022-06-05Shameful. This is the second time I walked in this store and eventually walked out. The staff was heard laughing in the back while customers, like myself, stood at the counter, unattended. Unacceptable. After announcing ones presence, they still ignore you. This shop needs a top to bottom shake out. Find another place for auto parts.
Review №3
2022-02-28Had the guy take the time to help figure out why the cost was 20 more than it was supposed to. Needless to say I was more annoyed than he was having had to go to the shelf twice to get me the correct items. My go to store, theyre always going the extra mile for customer service.
Review №4
2021-12-29General manager Rudy & other colleagues are absolutely amazing and so kind! I came into the store just looking for tool to get something wedged between my seat and center console, I walked in, explained what I needed and they offered to let me borrow one of their tools at first, no charge but It didn’t work. Rudy then personally took time out of his day to come take a look, he ended up unscrewing the backseat to lift it up so I could get what I had lost & it worked! I offered to pay him for his generosity and he refused. I would definitely recommend this shop- no doubt! 10 star rating
Review №5
2022-01-16Prices are a little high but 3/4 of the guys that work behind the counter have some sort of mechanical knowledge so its always nice to go thru a question at them ... Pretty good service
Review №6
2021-12-14After having my breaks done three times by proffessional shops , they were never done correctly. My dad took it upon himself to fix my car . With the help this store and the great employees they have working here. I want to personally thank the general manager Rudy Vazquez and his staff phil and liam for walking my father through the job and finally recrifying the real problem! He was so confident after fixing the breaks with their help , he changed the strutts and shocks too!! Hopefully Advanced auto parts upper mangement sees this and recognizes their staffs talent and proffessionalism.
Review №7
2021-05-24It is such a convenience to have Adv Auto where it is. Anytime I am in a pinch to get something I need, they always have it and the staff is always helpful.My car battery died yesterday and after I jumped it, I drove straight here. The guy behind the counter got me the battery I needed, removed the old one, installed the new one and did a quick and clean job. All of this within 15 minutes. Love this place.
Review №8
2021-10-02Good placeWindshield washer is $5
Review №9
2021-05-18Jacob installed my battery for my car after it decided to die in the parking lot, two hours after they are not supposed to install batteries anymore! In chatting with him I found out that he is an mechanical engineering major at a very prestigious college in NJ and he explained in detail the process of installing the battery in my car in an articulate and professional manner. To top this off, he problem solved in a great manner, I was very comfortable watching him find a efficient way to secure my car battery into its spot.Im not exactly the best with tools, but watching Jacob install the battery reminded me of my father, who was the manager of an industrial hardware store for 25+ years. I loved watching the balance of an intelligent and technically sophisticated mind and hands at work.Also, my car was totally on the other side of the parking lot and he still wheeled out the cart all the way without complaint. Definitely a five star experience and worth every penny. Thanks for the help! Autozone should offer Jacob a position much higher than what he is doing now, he is going places! if they dont, dont be surprised if he ends up working at Tesla, SpaceX or NASA!
Review №10
2021-01-04A great, helpful and friendly neighborhood autoparts store. The staff are forthcoming with help and advice, but are not nagging if you are in just to browse. I had to change the battery, air filters, and some other things, something I thought might be an time wasting ordeal. Not only I got a good deal on it, the whole transaction took no more than 15 minutes, with searching and swapping of the battery and filters. They took in the old battery for recycling, no questions asked, which is something I had worries about, as many autoparts stores often use such opportunities to be pushy selling you stuff (you might not even need) in exchange for accepting your spent batteries or oil. Ill be coming back here for my parts and tools.