Kerbside pickup
Yes
Advance Auto Parts in Syracuse
Categories
Location on the map
Syracuse, Onondaga County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 315-492-1789
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–8PM
- Tuesday:7:30AM–8PM
- Wednesday:7:30AM–8PM
- Thursday:7:30AM–8PM
- Friday:7:30AM–8PM
- Saturday:7:30AM–8PM
- Sunday:8AM–6PM
Advance Auto Parts in other cities:
Comments (81)
Extremely friendly staff with a firm grasp on all & every product they carry & even those they dont. I would highly recommend when you get a chance...to most def stop down and make Advance your go to for all of your automotive needs.
Stopped in for assistance with changing the battery in my remote car starter. Staff was very friendly and helpful.
The staff member we spoke to, Bano, was very unhelpful. We asked for assistance in looking for an item we couldnt find and he just pointed towards an isle. Then while we were walking out of the store I noticed he was outside at an elderly ladies vehicle. While he was standing right next to her looking at her car he was smoking a cigarette and the smoke from his cigarette was blowing in the ladies face.... I feel his actions that I observed were very unprofessional!
I bought a Jaguar XK8 battery online for local pickup in Syracuse. When I got there, the battery was not in stock.Zak and the manager found a much more expensive battery and gave it to me for the same low price as the one I ordered so I would not have to make another trip in to the store (over a half hour from my location).They went way above and beyond the call of duty and I will be back again next time I need automotive parts.
This is my go-to auto parts store. All of the workers seem eager to help in whatever way they can. They have even installed small parts on my car and given advice on car care.
Bought a turn signal bulb since mine burned out. Had the clerk look it up and was still given the wrong part, but it was easily exchanged...
Great prices and people were Awesome
Not a good place to get Auto Parts they never have what you need the store is almost half empty and you have people hanging out doing nothing talking to regular customers who not buying anything
Go out of their way to look for your item and the customer service is excellent
Great Customer service and it was fast n easy to get what i needed. Thank yiu!
When I need Windwashers this is the place to go. They will change your washers for you. Thank you for your services.
Good PPE usage by employees and great Covid prevention setup.
Advanced auto parts store sell parts for your automobile the staff is good when it comes to helping you with your concerns about your car
Went in to buy windshield wipers and they were very helpful and even changed them for me.
Good customer service. Did a pre-order pickup
Friendly staff, clean and organized store sell products of high quality goods
The service was good however the staff definitely lacked enthusiasm for their jobs
Their convenient locations and parts are available on most every store.
The GM Joe is honest, smart, and always willing to go the extra mile. This is the only advance auto I will go to!
If dealing with Mark or Ryan your ok anyone else there just ok but other 2 know there stuff
I placed an order online and went to the store to pick it up with the staff having my item that I ordered ready for pickup
Love it its where I get all my car parts a affordable prices
Friendly service knowledgeable associates clean store
Courteous knowledgeable staff
Great location. And the staff was incredibly helpful...
Stuff I was looking for was way over priced.
Ok, had our part cheaper than Autozone
Knolagble and helpful staff. Prices are Fair
Usually have what I need at a good price.
Great auto parts at fair price
No issues good service.
Great service and staff!
Very helpful prices are fair.
Go to a real professional parts store. This place is a dump
Not very good service. there just therefore a payday.
My place to go for auto needs.
Makes you wait in line too long by talking too long to customers
Always has everything I need
Knowledgable, courteous, and helpful staff
Very helpful store.
Awesome people here
Friendly and helpful staff
Super helpful staff💝
Auto part at a reasonable price.
Staff were friendly
Great service
Place is dirty and unorganized.
Sales associate was rude.
Quick service
Good Service
Good place for parts
Very helpful
Fast and convenient beautiful
Valley plaza ask for Kelly
The best!
My parts
Friendly and helpful
Great service
Great service
Counter people are clueless
Goodplace
Nice place 👌
Friendly staff
Great place
Rude
Helpful with advice
Cheap parts
Gimme parts
What you cant find here in Auto parts, look for it online
Allways go by
No no no.
Total reviews rating 4.3
81 Reviews for Advance Auto Parts 2023:
Review №1
2022-02-11These folks are knowledgeable and super helpful. Willing to go the extra for great customer service.
Review №2
2021-07-26This is the worst Advance Auto Parts Ive set foot in. The employees are fine, they are nice and usually helpful and honest. The issues come from this store being understaffed. Every time I am there it takes way to long to get checked out and every time I call there is either no answer or I am put on hold for 10+ minutes. The owner of this establishment should be embarrassed. I have pretty much given up on this place and have now been going across the street to the AutoZone....its much better there even though they seem just as busy.
Review №3
2021-05-12I came in here because (Im a slacker) and I had 3 different lights out on my Jeep, so I stopped in to buy them all so I can finally fix them. They lady behind the counter was AMAZING! I walked in and didnt even need to ask for help! She was right there asking what I needed so I told her. She went right over to the isle, found all the lights I needed and then while she was ringing them up, she wrote on the package which lights went where!!! I wish I got her name, but I didnt. Anyway, I highly recommend! (Oh, and all my lights work now! Yay!)
Review №4
2021-09-17Went in with bad battery, Asked for a new battery, ran over n grabbed a couple of 1156 lcds, returned to parts counter where new battery was waiting. Paid up. Grabbed my goods n out the door I went. Duh !! Friendly and well educated staff !!
Review №5
2021-04-30About two months ago I bought a package of signal bulbs and some liquid that goes on the end of the bulb before you put it back in. I was told by sales guy it help the bulbs last longer im not for sure what the liquid is called. At the time I only had one signal bulb out but I decided to change both since the package came with two bulbs.Well two months went one signal bulb went out then the other one went out. I called the store and spoke with a sales person I explained what happened. He told me just bring the bulbs back with the recipe and he will replace them. I told him that I didnt have recipe but that Im in the computer he said thats fine he will look it up when I get there.When I got there it was the easiest exchanged the bulbs were replaced with no charge.
Review №6
2021-07-01Good place for parts..stick with moog and spicer for your front end gear and driveline parts..DO NOT BUY A GREASE GUN HERE...THEYRE NOT GOOD...go to the Salina st, west genesee, cicero or teall Ave store...dont bother going to the Onondaga Blvd store.that one reminded me why I go to auto zone for parts and only go to advance auto as a last resort
Review №7
2016-07-28New Store manager is trying to turn the place around. sometimes have problems not have some parts I may need. also make sure the part you get is the right one! prices are high on parts but are more than willing to price match beat other big name stores. Upset they stopped price matching online companys. customer service is good at this location cant say that about some of the other locations Fairmount!
Review №8
2017-03-04The staff are some of the nicest and best informed people Ive had the pleasure of working with. I am on a first name basis with Joe (the GM) as well as others on site. They never have a problem suggesting ideas or fixes for my 79 rx-7 or my 83 Celica. Excellent place to shop, and I chose this store over every other in the area. I go here first.
Review №9
2016-02-01The prices are decent. They are a bit unprofessional. They dont acknowledge that you are even standing there. They need to do better job hiring people/sales representatives to represent the company. These guys there arent as knowledgeable as you would think. They dont seem to care. But... What can you expect from someone who may not be paid well. Cause I bet they would work harder for that money.
Review №10
2021-02-15I would have giving it no stars but theres not an option for that anyways I ordered pre fab break lines and they got them wrong they never checked the box to double check the order