AdvantageCare Physicians - Bethpage Medical Office in Bethpage
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Bethpage, Nassau County, New York, US
Site: https://www.acpny.com/find-a-pro...
- Monday:Closed
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–8PM
- Friday:8AM–5PM
- Saturday:8AM–1PM
- Sunday:Closed
AdvantageCare Physicians - Bethpage Medical Office in other cities:
Im trying to figure out how Dr Marufa Zaman of ACPNY obtained her medical license. This doctor is the epitome of an incompetent doctor. She is also rude and unprofessional. I was taken back that I had to record her. She doesnt thoroughly explain anything. She couldnt even explain to me what TSH is. She refused to refer me to specialists who I have already been seeing and try to say I can only see specialists at ACPNY. That is not true. I feel sorry for patients that dont know how to advocate for themselves. Im reporting her to the state and to my insurance company. If you have similar complaints, I urge you to do the same.
Worse costumer service ever. I make an appointment 11:15 and I came on time but lab customer service said 11:50 also I double check I had 11:15 appointment but …. So it’s unprofessional and rude customer service ever…I won’t recommend to go there
Stop unfairly giving the entire facility low ratings when it’s just YOUR DOCTOR who SUCKS
Confirmed an appointment with them via telephone. Arrived for the appointment to be told that it had been cancelled. Though no one else was in the building I was told no other appointments were available for the day and no other availability. Woman at the desk was unsympathetic and didnt seem too concerned.
Im the last person that you would ever expect to give a good review for a doctor but these doctors nurses and staff are very kind patient and helpful and I am grateful to have them
Advantage care, it’s very unprofessional staff and very rude behavior I really don’t like my mother and father patient for doctor Massand but she don’t have time for her patients after I changed doctors Zaman she said I don’t understand Hindi Urdu you changed doctors and don’t waist my time.what nonsense she is not good even she is not completely doctor she just internal medicine but she don’t know how can talk with patients she don’t hav manners.why they come to doctors professional if they don’t have manners how can talk with patients.I have request please change your staff and rude doctors I hop understand.
I just came today morning there is no patient there office is literally empty but they don’t have any appointment for lab then I came back with my husband in afternoon again I did see any patients there but again no appointment available how is this possible I don’t understand what’s going on new office but behavior is same old .
Lies lies liesWas told they had radiology available before we came in for an emergency (broken bone), we waited an hour and a half then found out that radiology was closed, had to leave and go somewhere elseAlso at another appointment was told that theyd have a signed doctors note available, but they lied about that too, not to mention that the nurse put on gloves then walked around touching everything including the door knobs she had just touched previously with her bare hands.
The service is very poor the people wark there very slow
The receptionist in the gastrology section was extremely rude and unprofessional.
Not as bad as above.Been at HIP -ACP for years. Give them another shot
Pediatrics is great!! Everyone so helpful and nice
Total reviews rating 2.1
22 Reviews for AdvantageCare Physicians - Bethpage Medical Office 2023:
Review №1
2022-05-15I have all my 3 kids through HIP and now my husband, myself and my youngest in college still go here ACPNY. Dr Mazid is the best. He listens and he cares. His appointment wait is very long (hence the 4 star). However if you email him through the portal he or his nurse gets back to you. Wait time to see Drs has improved tremendously. In the days of HIP and earlier ACP one would wait hours to see a Dr. Currently the wait is much shorter and if they are running late you receive a text apologizing. Got text while waiting for Dr Tulsie- Optomologist and Dr Mazid and it was not even that long a wait. Dr Mazid answers my email at night. Dr Tulsie gave me his direct number to call. My husband a heart patient has to go to get his blood pressure checked by the nurse every two weeks. When she noticed his breathing was sharp and his blood pressure still high. The cardiologist sent him to emergency room. I think the service has improved tremendously since the days of HIP.My only complaint is that at times appointments take too long. However if you email your Dr they can always fit you in earlier depending on the seriousness of the situation. Dr El Imad from gastro very nice also. All the Drs I have dealt with are very nice. Explain things clearly and ask if you have questions. They don’t seem to be in such a rush to kick you out as previous Drs. The receptionist both in person and on the phone are very nice and helpful.I am very happy with the service and the improvements are well received. I sorry that others have not had such a good experience. They usually send a survey after visiting, so you can share your experience. You can always ask to speak to a manager if your needs are not been met.
Review №2
2022-03-30Customer service needs so much work. Dr. Mohsani clearly has too many patients she cant even get my name right when she comes in the exam room. The wait time is ridiculous. You are never able to get youre prescriptions filled. Its just a bad experience every time i go there
Review №3
2022-03-31I am not usually one to write reviews but truly I am surprised how this place is functioning. If I could give this place -1000 stars I would. TERRIBLE HORRIFIC customer service, never on time with appointments which collides with personal schedules, THE ABSOLUTE WORST with referrals, I cant even fathom or explain the difficulty of trying to obtain any type of damn referral from them and when they do decide to fax over referrals, they are never in the correct form that is asked for which therefore delays the process even more. Terrible and RUDE customer service via the portal, so unprofessional these people I cant even begin to explain. Whatever you do, dont even bother wasting your time with these people.
Review №4
2022-03-18Very pleasant nurses and doctors. I had several appointments at this place and every time everything went smooth and nice.
Review №5
2022-05-09Worst place for walking. Reception doesn’t helpful. If ask any questions, they answer very rudely. Waiting time very bad. You don’t know when they will call you.. best of luck…
Review №6
2021-06-08I handed paperwork, that I needed for work, directly to my primary doctor. A week later, I called to see if my paperwork was completed and I was told that they do not have my paperwork. So I went and reprinted the paperwork and dropped it off at the office. The next day I called again inquiring about my paperwork and was told that I had to wait 7-10 business days for them to fill out my paperwork. Why do I have to wait an additional week when it wasn’t my fault that the paperwork that I handed in was lost. The fact that I handed it directly to my doctor and the paperwork was lost is insulting. Shows that not only I but my well being is not cared about by my primary doctor. So I waited the week patiently and inquired about my paperwork once again and I was told that when the paper work is ready I will receive a call. Why am I being brushed away? Why aren’t my needs being taken seriously. Mind you the paper work that needs to be filled are two pieces of paper not an encyclopedia. I am 21 years old, I live by myself and pay just about $2,000 a month in bills. I do not have mommy and daddy to turn to for financial problems, I’m on my own. Due to this discrepancy I have not been able to work. I been out of work for over a week so that means I’m not going to have enough money to pay my bills this month. That also explains why I have been eating dry cereal and applesauce because now I have to stretch a dollar. There has been no real sympathy nor any real help to solve, accommodate or acknowledge this problem. I am very disappointed because I have been coming to this office since I was an infant, and honestly I am now questioning the integrity of the office. Instead of being a doctors office that is supposed to help people you are being a doctors office that is hindering people. It is disgusting the treatment I am receiving. Though guarantee you they will mail me my copayment bill before they hand me the paperwork I need for work. My own doctor has not apologized for the inconvenience since she was the one who misplaced my paperwork. My own doctor has not addressed the situation, nor communicated with me on the reasoning for there being a prolonging in my paperwork either. There is no effort what so ever. They should be embarrassed to choose a line of work and not be passionate nor effective in what they do. I feel that I am experiencing ageism. That due to me age I am not being taken seriously. If only they put themselves in my shoes they would understand my frustration and the severity of the situation.
Review №7
2022-01-06The absolute worst service. Ive been calling Dr kauls office for 3 days for my inhaler and they still have not returned my call I ended up going to the ER to solve my issue. Stay far away from this group.
Review №8
2022-06-17Absolutely terrible wait time. Sat for 2 hours after imaging waiting for doctor. This was for opthalmologist
Review №9
2022-05-31Nasty, rude and unprofessional woman checking in patients at the Opthalmology counter. Replace her please.
Review №10
2021-07-25I logged to My ACP and noticed it lacks a phone number to call my clinic.If you click c0ontacts theres a box to write-in questions but no phone number! WHATs THE MATTER WITH THEM! Why dont they give their number? People are being discouraged from calling for appointments!PEOPLE ARE GOING TO DIE AND GET SICKER!