Identifies as women-owned
Yes
AHC Appliances in Cedarhurst
Categories
Location on the map
Cedarhurst, Nassau County, New York, US
From the business
Service options
Kerbside pickup
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 800-298-1700
Site: http://www.ahcappliances.com/
Site: http://www.ahcappliances.com/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:12–5PM
Comments (67)
Our visit was extremely pleasant!! Maya was very knowledgeable about the appliances we were considering and helped us make the right decisions. The service was warm and friendly as always. We buy all of our appliances here!
My washing machine broke and I called a local store that took all my info, said they would send me a quote same day, gave me their cell phone #, and promised that if I made a decision that day I would have my machine before Thanksgiving. No quote came, the followup message to the cell phone wasnt responded to. When I called the next day, of course now it was too late to get my machines on the promised day.Someone said to ask AHC- that they may be able to help. I was highly doubtful since they are over an hour away without traffic, and since the other local store couldnt deliver, how would AHC be able to assist. But Maya was amazing and took such good care of me. She got all the measurements to make sure that we didnt have any install problems, made some good recommendations regarding install, and was a complete pleasure to deal with. My entire household will be so happy that we arent swimming in dirty laundry over Thanksgiving weekend.
Exceptional customer service. Professional, courteous delivery and installation. Have been a loyal customer for over 20 years!
I ordered all of my appliances through AHC. While the wait was long, as it is everywhere these days, the prices they gave me were lower than anywhere else and they worked hard to find me the appliances I needed within my timeframe. Very responsive to emails and a pleasure to work with!
Professional knowledgeable competitively-priced good place to buy your appliances
My husband and I purchased appliances to the tune of $6,000. The delivery men removed the french doors at the top of the fridge, placed the items in the kitchen and attempted to exit without putting the door handles back on the refrigerator. We gave them a tip (which we did NOT have to) to affix the handles. 5 minutes after they left, we noticed the refrigerator doors were uneven. We immediately called AHC and asked if they could have the delivery men return. A company representative had the audacity to suggest that we have a contractor remove and replace the doors. When we protested, they offered to call us back later with a service date. #Surprised #Disappointed #Waiting
Hands down-phenomenal customer service. I worked with Sandy (came highly recommended) to buy a Subzero refrigerator and XO hood. She responded quickly to emails and calls, delivery was on time with exceptional care and most important she Understands the needs of the customer.It is rare to find someone so exceptional when the details matter in these high ticket items (also they had better pricing than their competitors)It was a privilege to work with her and would in a heartbeat work with her again.
Like evidently the rest of the world, we were looking to buy a chest freezer several months ago. Every store simply reported that all chest freezers were backordered and it was unknown when one would become available. Except for Eric of AHC. Eric tracked down a freezer, monitored our order, regularly called us with updates and followed the order until the freezer was delivered to us. The shipping company was very difficult to work with, but Eric got the shipping straightened out. He was cheerful and entertaining throughout the entire process. Our freezer arrived several days ago, and we are picking up our shipment of frozen meat to fill it tomorrow. I highly recommend Eric for your appliance needs.
I have used AHC for all my appliances over the last few years and they are extremely helpful, very knowledgeable, well priced, and have gone out of their way to find me exactly what I’m looking for. I worked directly with Maya Del Principe and she is fantastic. I would definitely recommend using them.
My 20 year old freezer broke down during the pandemic when new freezers were difficult to order. Eric was easy to work with and empathetic to my plight. It took a few weeks but he was able to procure one for me when other stores wouldnt even discuss the issue. The price was right and they delivered when they said that they would.
Eric was very knowledgeable, accommodating and a pleasure to deal with. I Had to make a change on my order...Eric took care of it happily, no hassles...I was out of the store in 5 minutes. I got the oven that I wanted at a great price. I would definitely recommend buying from AHC!
Needed 2 a/cs and Sandy put me in touch with Eric. He was extremely knowledgeable, courteous, professional and went out of his way to make sure the right size and units were purchased. If anyone needs anything, contact Eric - he knows his stuff!!! Will definitely use again in future!
We recently made our second purchase of appliances from AHC because our experience was so positive the first time. We received excellent service and prompt delivery plus they found rebates for us totaling about $650! We would have never known if Randy hadnt gone the extra mile for us!
Maya, Sandy and the staff at AHC are great. Maya Knows everything about each appliance. She has been able to guide me based on lifestyle, what features are important and budget. The first purchase I made from AHC was 13 years ago and I wouldnt go anywhere else. Service and price are the best!
Very helpful and knowledgeable had many appliances not available in big chain stores
Personal, knowledgeable, and dedicated service from a wonderful family run company. Honest and fair prices, and a wealth of knowledge. Always peace of mind that you’re making the right purchase, and with honest people.
The customer service was great! Everyone was so helpful and gave me the time that I needed to pick out the appliances for my kitchen. I would highly recommend using them!
Maya and Noel patiently explained the features of the different models of washers to help me choose my best option. The washer was delivered on time. The price was competitive as well. Would have given 5 stars had they not left the packaging on the side of my house.
Really I mean it !Let me explain something...There was a time we went to the appliance store and met with a lovely salesperson who made it personal to assure you would be satisfied even in case of malfunctions or alternative brands fit to your budget and style preferences.Now you go to Home Depot and they promise you the moon but when you paid for the order, the salesperson or online robot isn’t there anymore to re-assure you or help you.It was during pandemic that my old fridge died and my landlord introduced me to Randy for an upgrade. Back up orders for over 3 months (since no workers), made me have to pick whatever would at least fit and the price would be the same as the cheapest deal on corporate places like HD Best Buy PcRichards, etc.Randy said I could get a refund if I prefer and if I found better somewhere else but I decided to stick to the process I put Randy through and told him I want to support small business.I waited only weeks when others would have been aggravating and without human care.Randy was very helpful and texted with me personally until my Samsung fridge arrived at an incredibly fair price for both a Samsung plus a 5 year extended warranty which you should always get for big appliances because they won’t live over the 5 years, 10 years mark, if you picked the lucky unit.I will continue asking AHC for future appliances, I would have never know about them if not introduced by my landlord.I Live in Manhattan NY.
Best Customer Service, and best prices. Do not hesitate to order from them. Maya helped me and she was great. A huge help.
We had such a good experience with AHC. Maya helped us so much throughout the process. When we had to make changes maya was very accommodating. Overall great experience with a very knowledgeable staff.
Best deal on slide GE slide-in gas range we could find anywhere. Yes to high pressure sales phone salesman but just stand your ground and you will come out fine. = Free delivery to Ohio plus after sale completed the phone dude volunteered that GE had an extra $75.00 rebate on the model we bought.
I bought a washer and dryer set here and I am very pleased with the build quality and performance. The appliances manager Randy was super helpful for my purchase. He helped me get the right product at the right price and at the right time. The prices were better than my local store in Maryland and there was no tax. The delivery guys were amazing and got the 400 pound unit down a 90 degree stairs without even bumping the wall! I will definitely consider AHC Appliances for my next appliance need.
Eric came through for me. I was able to go to the store near the end of the day and still get a refrigerator delivered the next day. I had to wait a few days to get the water line installed but thats better than Home depot who couldnt deliver till September, or Lowes who couldnt deliver till October . Thanks AHC and Eric for your service. Pat Eley
OUTSTANDING. Purchased Bosch washing machine. They were helpful, polite and knowledgeable. Lived in New York moved to Tennessee. Washer made it from New York to Tennessee without issue. The delivery company while unloading the washer dropped it off the rear of truck causing damage. I contacted AHC and in a timely manner they responded and sent me a replacement (washing machine). It was not the companys fault that the delivery company damaged it jet, they did the right thing and replaced it. The second washer arrived without incident. AHC called me to make sure everything was okay and that I was happy. In my book, AHC is an excellent company to do business with and I will recommend and do business with again.
Replacing our kitchen electric range and oven was the best shopping experience I have ever enjoyed- and I use the word enjoyed because I hate shopping. One visit with Nowell Denker the sales manager and we got the best price you could find anywhere and next day delivery and installation. I was referred by friends who had similar great experiences.
I had a wonderful experience purchasing from AHC. Maya was amazing and was on top of every step. Super professional!
I had an extremely positive experience with this company. I am located in NJ and this company had flexible delivery dates. Their driver called 30 minutes prior to let me know he was on his way so I could receive the delivery. Also, the sales people have significantly more knowledge than any of the big name stores. I have gone to all of them and none of them were able to answer my questions like AHC. I am shocked to see other negative reviews as this place has only given me excellent service and products. I highly recommend them!!!
Garbage customer service. After one month of spending $700 on an air conditioner, the compressor went and they told me it was not their problem and to call the manufacturer. My recommendation to any future customers is to go to Home Depot or Lowe’s where they stand by the products they sell
Staff was more than helpful. Been dealing with them for several years. We very happy with their service and quality.
Great experience!i just purchased an oven and am thrilled with my purchase. I spent a lot of time in the store asking questions and looking at different models.Maya was so patient with me . She helped me choose what was the best one for my space and never pressured me to buy.I am now enjoying a brand new professional GE Cafe and am so happy with my service I received. The best part was the prices are very competitive and I will definitely purchase my next appliance from AHC again. I look forward to the same friendly customer service that I experienced this time.tThank you Maya for being a true knowledgeable professional .i recommend this oven and this store to anyone who wants to be taken care of in a personal way.Karen
Worst experience ever and not yet done with it. I found their site by searching for refrigerators and laundry appliances as I just purchased a new home. Their prices looked to be similar to ones you generally find during Black Friday so I thought it would be great to save myself several hundred dollars. I received a phone call within an hour of my order stating that all three of the products I had purchased were out of stock. The sales guy then attempted to sell me even more expensive products and questioning me each time I refused. He did however, sell me a different pair of laundry machines that were better than what I had originally ordered without any price change. Hopefully I will no other issues.Update:Today I received the items I ordered. It took about three weeks total from the time I ordered until they arrived at my home. With the Christmas holiday and New Years and bad weather, I would have to say the freight company did a pretty good job. Items arrived undamaged.
Just baught an LG Refrigerator and a LG dishwasher from AHC Appliances , it was a great experience dealing with them especially speaking with the salesman Richard. He answered all my questions and gave me a great package deal discount fro purchasing more than one appliance. Overall it was a great experience and will definitely choose AHC for all my future appliances.
I purchased a Napoleon Grill from Eric at AHC. He was great to work with - he gave me the price I was looking for and communicated with me throughout the process from order to delivery. Highly recommended.
Maya was patient and friendly and wonderful to work with. I recommend AHC Appliances as the place to go. Ask for Maya!!
Maya and Eric the best seleperson I met
They stink! I ordered a dryer a month ago and received their confirmation email, but have heard nothing since. I have emailed them 3 times and left messages, simply asking them when the dryer was going to be shipped. My last email I canceled the order, again no reply. To their credit they havent ran my card yet.
I had an excellent experience with ahc! There price was equal to lowes and other competitors, and the service was outstanding! Maya was very professional and helped me every step of the way. I would definitely recommend them!
Best customer service in the tri-state area😃
Prices are the same as other vendors you can find online. Bought from them because they ship free of charge to Manhattan. Worse customer service I have ever experienced. They cant listen, they are rude, yelling, and lying. I actually find it amusing and bewildering that these people can survive in the Amazon era. Bought an under counter Summit refrigerator for $800 three weeks ago. Called few times to the vendor asking them to fix the door. Did not hear from them. Yesterday I called my credit card company and disputed the charge. Last week I have order an under-counter Summit freezer. They charged my credit card without my consent. They actually kept my credit card information from the prior purchase. To make story short, I refused to accept the freezer, called my credit card company and disputed the charge, and if the charge was illegal, I will file a complaint at the nearest police station.
We purchased 3 appliances at AHC appliance a few weeks ago.the saleswoman in the showroom was very patient and answered all of my questions.we were informed of additional rebates we would be eligible for and today we got them in the mail.we would definitely shop there again and highly recommend
Placed an order 25 days ago with purchase made in full. After looking around online and finding one decent review I assumed this would be the best option out there.After getting a call within an hour of placing the order I assured myself that I made the right choice. I was mistaken. I was talked into the Expedited Shipping along with White Glove Delivery for $99.00 extra. Why not? I am already saving money and it couldnt hurt to be safe.The representative on the phone stated with Expedited Shipping I would receive the product roughly two weeks later instead of 4-5 weeks.Two weeks went by and I called in to check on my purchase since there did not seem to be any other way to track the progress. This is when everything went 180.The representative addressed my purchase and confirmed the date it was placed along with the extra I had spent for an earlier delivery. I stated my concern as to when should I expect an appointment time to be set but then got blindsided when I was told to check back with them in one or two more weeks since ~~they did not have the order I had already paid for at their facility to ship out~~ This means that I could expect delivery a little over a month. I ended the call as politely as I could and immediately called my bank to dispute the charges. The funds were added back to my account the same day and I purchased my product from another VERY trusted website right on time for the Black Friday sale.But wait it is not over yet!!It has been almost two weeks since I canceled my purchase and I received another call. However, the representative decided to advise me the best course of action would have been to call them first and request a refund. This offended me to no extent.None the less I will receive my purchase from the other retailer a week sooner than I expected AHC to have it at their facility before they could ship it to me (2+ more weeks)Be warned potential buyer confirm that the product you are purchasing is ready to be shipped within the usual 3-5 business days.Any AHC Appliance rep that may come across my review I only seek to help point out my situation and where it could have been improved. The deal offered was great however ____BE SURE TO PUT OUT OF STOCK____ or something along those lines if you do not/will not have the product readily available to you.I hope this may help whoever takes the time to read it.
So helpful, great prices and so easy to work with!
Maya rocks. She answered A MILLION questions with patience, knowledge and never got annoyed at me even though I asked her the same thing twenty thousand times. Was very responsive and knows her stuff inside and out.
Excellent service will not go anywhere else
Our experience was outstanding. After searching our local appliance dealers and shopping on line I found AHC Appliance. Just googled what I was looking for and their web site popped up. Since I was shopping for a $10k built in refrigerator I was somewhat skeptical but after talking to them at length felt assured that it was the right way to go. Bottom line was i saved $1k, was able to purchase the 5 year extended warranty and received it in less than two weeks here in central California. The delivery/installers were polite, professional and did a clean job installing our new built in. They hauled away the old fridge without any fuss even though it was up a flight a stairs from our front porch. I still cant believe how easy and smooth it all went while saving us $1k. I will definitely buy from them again.
I make it a priority to shop at a Mom & Pop retail store instead of a big corporate chain store to support a local family business. Well doing so this time at AHC Appliances turned out to be a BIG MISTAKE. I spent over $8,000 with them on ALL my appliances. Well, they took advantage of my phone order and shipped me a Two and a half year old refrigerator (that additionally was defective) that they had sitting around in their warehouse. I have been going back and forth over the last month with them and the manufacturer. The manufacturer states that they never should have sold this to me as they did, and that I had to deal with AHC directly to resolve the issue. Well, AHC has done everything possible to NOT ACCEPT RESPONSIBILITY for what they did and rather try to get the manufacturer to give me a new refrigerator. I am now stuck with a $3,000 piece of garbage that is out of warranty. LEARN from my mistake here...BUY SOMEWHERE ELSE!!!
Sandy is incredible. large showroom, greta prices, great advice
Great service and selection and the owners helped the community tremendously after Sandy providing discounts for families to replace their damaged appliances.
Nicest people working there.
Great price - and excellent service
Best prices best product best customer service.
Not sure were talking about the same company in reading some of these reviews. While their advertised prices for an LG Washer/Dryer combo were better than most other online retailers, I had to spend most of my time while confirming my order with the rep on the phone repeatedly declining all their expensive add-ons for extended warranty or special delivery services. I was told that if I purchased upgraded delivery, I would have my items within a week. Once I declined, they suddenly did not have the items in stock and, 3 months later, were still out of stock.After multiple calls, they finally told me that they had the washer but not the dryer. At that point, they did not want to honor their original price, stating that it had a rebate at that time that was no longer available. After prolonged discussion, they finally met me half way between the original and current price.I have made many bigger ticket item purchases from online retailers and have never been as disappointed as I have with this company whose customer service approach appears non-existent. Will never buy from them again.
Ive ordered from these people for years now, with varying results...Be very careful with them- while their stated pricing can be competitive they often try to bait and switchAdditionally- even if you stick with your desired item and pricing, they sometimes take a very long time to get the actual item and deliver it.My latest purchase was a complete debacle, first we waited almost 2 1/2 months for washer/dryer while being told it would arrive shortly almost every two weeks. after 3 months they finally said they could not tell us with certainty when the washer & dryer would actually be available, if ever.So we picked a comparable, but significantly less expensive model that they said was readily available. (and that took two weeks!)Then the fun began- it it took almost 3 more months of my constantly chasing after them to refund the difference/overpayment between the original purchase and what we finally wound up with,. And even when the did, they the refund was not in full- the result being I was CHEATED out of almost $200And this is how they deal with someone theyve done business with for many years.So buyer beware!!!
Great deals, great service
Bought the grill few weeks and ordered cover for this grill,lycky didnt pay for ,3 weeks still no cover,tired calling,hate this...
The best!!
Total reviews rating 4.5
67 Reviews for AHC Appliances 2023:
Review №1
2022-04-20I would highly recommend AHC aPpliances there service was excellent. In two days after I placed the order for my dryer my appliance was delivered. Mr. Owen was very professional and outstanding. He worked with me and provided me the best price around. 👍🏻👍🏻 Up.
Review №2
2022-05-31I am so impressed with my experience with AHC Appliances. Owen French made purchacing my air conditioner so easy because of his efficient knowledge and his excellent customer service. Demerah Campbell
Review №3
2022-04-08Owen was fantastic. He is very knowledgeable will he will make sure you are satisfied. The prices are vey reasonable.
Review №4
2022-02-08I had an amazing experience buying my appliances at AHC. Maya was great to work with. She was kind and sweet and was on top of my order, getting me the best prices and making sure I got my fridge/freezer as soon as humanly possible, despite all the covid delays. I would definitely recommend buying from AHC for great service and prices!
Review №5
2022-02-10Owen Frances was extremely helpful and patient. We gave him some ideas and he tailored an order for us. I would recommend Owen and AHC Appliances to anyone looking for quality appliances and a wonderful customer service experience.
Review №6
2022-04-01Owen was incredible So helpful and knowledgeable. It was truly a pleasure. would recommend him to all.
Review №7
2022-03-03AHC is the one stop shop with the best service and deals alike. The staff is wonderful and very uniformed. Would recommend AHC to ANYONE looking for appliances even in this trying times. Thank you AHC.
Review №8
2022-02-09Great prices and selection. Owen is terrific and has the patience and experience to give you the attention and expertise you deserve. Shoutout to Maya as well. I highly recommend them. Also, fast delivery and installation.
Review №9
2022-01-11We were interested in having a rangetop delivered to our home in order to install it ourselves. Maya was very helpful in getting our unit ordered and delivered, with prompt communication throughout the process. Our rangetop just arrived, and we are very happy! Thank you so much.
Review №10
2021-06-09A.H.C. is simply the best place around to deal with. I have been buying from them for over 25 years and have never been disappointed. They always deliver on what they promise and go above and beyond to help accomodate any situation. Their pricing and availability is great, and Randy is a great help choosing which appliances will fit within certain dimensions. A+ rating.