AHMAD PACK N SHIP in New York
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New York, New York County, New York, US
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Site: https://ahmadpacknship.com/
- Monday:8:30AM–7PM
- Tuesday:8:30AM–7PM
- Wednesday:8:30AM–7PM
- Thursday:8:30AM–7PM
- Friday:8:30AM–7PM
- Saturday:9:30AM–6PM
- Sunday:Closed
Really strange location that is either incompetent or trying to scam you. I tried to ship a packed and labeled parcel here and for the first time ever the staff tried to ask me for additional money to send it, despite that the recipient has already provided a paid label. Bizarre. Took it elsewhere for no issues.Edit: See how in the response they ignore that this was unproblematic elsewhere. Bizarre.
I have used this location many times to accomplish many different tasks and have never had a bad experience. I often have to ship items to my brother across the country. No matter the size of the item, the staff have been helpful and accommodating. Employee has been exceptionally helpful, kind and professional. I cant say enough nice things! Clean store with calm and patient employee.
This business charged a $10 fee to drop off a rolled rug that had a prepaid FedEx label. I understand that they may not want to handle large packages, but that is why some locations have a size limit on their parcels.On the FedEx support, it clearly states that there is no fee for dropping off a parcel. If Ahmad does not want to accept large packages with prepaid labels, they should not partner with FedEx.
Great customer service they always maintain their commitments towards customer and I always find them very polite and respectful. I highly recommend this place for shipping, sending money abroad and their other services. I’ve been going to them for last one year they never disappointed me. so I would suggest everyone to taste their amazing customer service
Extremely helpful and eager to help the customer! Mr. Ahmad worked with me over the phone and through email without ever meeting me and made sure that I was taken care of in assisting me with my damage claim. made me want to go to New York just to shake his hand. I will do business with them again. Thanks Ahmad Pac N Ship for taking pride in your business and customers. God bless this business. J Riley
Quick international and domestics shipping service. compare rate with DHL, FedEx, UPS. Cheaper price. Helpful executive. Self service kiosk where you can enter all your details and you are good to send parcels. Printing and copy service. Its inside at AHMAD PACK N SHIP. Highly recommended
Ahmad Pack N Ship is an establishedment where I do my taxes! Not only do they prepare taxes for their customers but also provide excellent service when it comes to your packing and shipping needs. I definitely would recommend for everyone to visit Ahmad Pack N Ship at 2196 3rd ave NY, NY 10035 for your tax preparation or coast to coast shipping needs. Theyre the best at what they do and treat their customers very special.
Ive had a Mailbox here with Mr. K since I came to Harlem in 2019, and I couldnt be happier with the service.He always goes the extra mile to make sure I have what I need and help with whatever I need to get done, in terms of mailing, returning, etc.Cant put a price on good service! (but it doesnt hurt everything is very fairly priced). Highly recommend!
Ive had several shipping with FedEx, UPS and DHL at AHMAD PACK N SHIP which is since July 2019 and than I rent a Mailbox here with Mr. K, I couldnt be happier with the service. He always goes the extra mile to make sure I have what I need and help with whatever I need to get done, in terms of mailing, returning, etc.
UPDATE: My name is not Shias. And thats not my tracking. Ive attached a photo of my tracking. If you check, I sent it on the 30th and the tracking says Label created, not yet in system.BE WARE!!! I sent a package with Ahmad Pack N ship and for days the package says the label was created but not sent to the post office. When I called, they said that the post office is having issues and its not their problem. Im trying to file a complaint and a claim to get a refund on my package but the post office is being less than helpful since I didnt take it to the actual post office. I thought these guys would at least provide some assistance trying to get the location of the post office who picked it up but not even close. I wont be using them again.
I have been here twice. Both times the staff was very friendly. The second time I took two packages which as per the store would be returned via FedEx Smart Post. The instructions indicated that I should drop it off at any FefEx location and it would be taken care of from there. Since this place was listed as a qualifying FedEx location, I took the packages here. However, the representative said he had to charge me a dollar per package because the label said that the SmartPost was being handled through USPS ???? I paid it as I needed to send them out but I contacted FedEx when I got home who said that as per the instructions received, no additional charge was required. This is not about the money but the principle. I will walk to the FedEx location at Duane reade next time.
Total reviews rating 4.9
122 Reviews for AHMAD PACK N SHIP 2023:
Review №1
2022-05-24Had a great experience with Ahmad Pack N Ship. The team explained everything clearly and were very prompt in their communication. Prices were reasonable. Would definitely come back for future packages I need sent. Thank you so much!
Review №2
2022-07-06Staff was nice but I truly feel like I was ripped off with the charge for two USPS priority packages being sent to Italy. I should’ve compared the price to what USPS would’ve charged directly, but my work schedule didn’t allow for that.
Review №3
2022-07-05(Extensive review ahead)I had an incredible experience working with the proprietors of this FedEx/DHL/UPS shipping business.Two months ago I went to Ahmad Pack n Ship to have an extremely important package shipped International Priority Express to my mother who is residing with full time caretakers in Kenya. (Note: she is an American citizen).The package contained medication to treat my 84-year old mothers Alzheimers disease. Unfortunately, the specific medication I shipped is not manufactured in Kenya. Other medication she is taking is and can easily be prescribed there. Hence, why I spent the amount of money I did to ship her meds overseas, and had it sent priority -- because it was urgently needed.The package arrived in less than a week. Customs in Nairobi held that package for almost two full months while making me do acrobatics to get it out of customs and to my mums caregivers. All the while my mothers health deteriorated.Out of desperation, I contacted the worker at Ahmad Pack n Ship who had originally shipped the package, and dod so with great care. Not only did he offer to help me, but he was already aware of the situation when I called in. He had been tracking the package himself even a month after it left their establishment. He was horrified that it was lingering in customs given the circumstance.I dont know how he did it, but over the course of the next 2.5 weeks, he moved heaven and earth to get that package moved out of customs and to my mother, who finally received it today, two months after the original shipping date.When so many other businesses take your money and turn their backs on you, these guys are not only operating a great business, they are also almost like angels among us -- compassionate and helpful beings.Thank you, Ahmad Pack n Ship. You helped me (and my mother) more than you can ever imagine.
Review №4
2022-07-30Whole crew worker is very friendly and knowledgeable with helpful. Compare shipping rates with every carrier. Highly recommended
Review №5
2022-02-25Nice people, lots of cool stuff, have everything you need to pack and ship your things and all that jazz, BUT I was told I would be getting the cheapest rate and I ended up paying nearly double what I would have if I had gone straight to the Post Office or FedEx myself. I suppose its a convenience tax, and thats okay, but it would have been nice to be told that upfront. Ill probably visit again for the supplies but not for the actual shipping part.
Review №6
2022-02-18Very very efficient. Wait was not very long at all in terms of the number of people in the store when I arrived. And the emails with my receipt and tracking number link were sent right away. Clean, courteous and well organized. I highly recommend patronizing this establishment.
Review №7
2022-03-23I dropped off a package on 3/17/2022 to be delivered Priority overnight by Fedex as of today I have not received it.Upon inquiry the owner of the location said the package was sent.Further questioning determined that he still had my package of perishable items sitting on a shelf because he was waiting on payment of $5.00 that he claims was for the tape used to place the label on the box. All Fedex labels and packaging are self sticking so there would be no need to charge for that.The result of this poor customer service is that my perishable items are now spoiled with no opportunity for replacement.Delaying a shipment over $5.00 is a lack of poor business decisions made my this owner as well as lying and trying to shift the blame on Fedex when all the while he had retained the package in his back office.I would not recommend this location if you are looking for a honest business transaction and GREAT customer service
Review №8
2022-01-04An A+ from this teacher! The service here is efficient and the staff is so helpful. I’m always greeted by name, with a friendly smile. I’m treated like a valued customer not just a box number. Clean and courteous service is so refreshing. All of my postal needs are met with flying colors. Thank you Ahmad!
Review №9
2022-07-01This guys are very respectful and have a good service I had ever seen before
Review №10
2022-02-16These guys are the best! Top-notch customer service every time. So glad they’re my local spot for shipping services