Wheelchair-accessible entrance
Yes
Comments (33)
They have their own little nook at the end of the terminal, plenty of seating due to the relatively uncrowded flights. No great food options tho and wifi for only 30 minutes :(
Would give them 0 stars, if Google would permit it.... Called with a problem, put on hold for 34 minutes. When I finally got a representative on the phone, I was polite but firm. Was looking for a little consideration, but all I got was regurgitated policy, then Thank you. Have a nice day... click.
One of my least favourite airports ever - old, outdated and extremely crowded in the Air Canada terminal (Terminal A). Extremely limited food options (A burger bar and a breakfast/bakery type cafe)
Flight 711 was smooth. Staff are cheerful
As usual with Air Canada: tickets booked 9 months ago, online check-in, and they still tell you that the flight is overbooked (as usual) and you are not sure to be seated on your plane. In Europe they would have been stripped of their licence and sued for constantly doing this
The terminal is so crowded that there is no available seats to rest. Also the flight was delayed so I missed my connecting flight. Vola!
My flight got cancel and was not given no food nor water. My already paid seats were not refunded
Horribly uncommunicative and unfriendly staff, completely unsympathetic to anxiety caused by delays
No staff. Flight is in an hr and a half and can’t check my bags in....
Pretty efficient and helpful staff at this location, the self check in machines often seem broken however.
Impossible to reach them through telephone. The wait time is ridiculous. Their on-line site where they refer you has inaccurate contact information.
Nice, Friendly people...Office and Warehouse...Thanks for receiving early... 😃
Food is ok but stewardess are rude
Very good
Nice one
O U T S T A N D I N G ! ! !
Fast
D f g h j
Thumb down for canada
The check-in counter is quick and helpful. When it takes time to check in by operating the terminal, it is quick to use the counter.
The worst experience of my life, the employees refuse to go to a supervisor in a situation that they cannot solve, they are rude and inefficient
All flights delayed.
Stupid ASS
Total reviews rating 2.9
33 Reviews for Air Canada 2023:
Review №1
2022-05-12Great airline! Had a fantastic business class flight for a great deal! Will always recommend! Only reason for 4 stars is they were trying to pass off vegetarian food for vegan food and crossed it off with a blue line when it says there is dairy in it (and was visible to the eye, cheese) and was just a bit insulting if they think anyone would actually believe that was vegan… I’d prefer to just be told they didn’t have an option.
Review №2
2022-03-15I would give this a negative five star. I will never fly air Canada again. They kept me and my two year old son on a plane for 6hours in the heat of a malfunctioning airplane and then at 12 am and the next day had a line up of hours long on the baggage drop off. Worst experience of my life. This is border line illegal. If only they did not have a monopoly on travel in air Canada they would be out of business.
Review №3
2022-04-26Ticket agent lied to me about needing travel insurance. She held us up in line for an extra 15 minutes and would not let us get our boarding passes or check our bags until we purchased this unnecessary travel insurance for $120.
Review №4
2022-06-30Old plane. Poor service. Canceled one leg of my flight with no alternative flight given. Needs major improvements to keep up with competition. Never flying with them again.
Review №5
2022-06-22Air Canada lost my bag for 5 days and still no sign of it. My only option is to wait on hold for 3 hours so a call center rep can tell me they cant find it
Review №6
2021-07-22Not too bad airline in La Guardia but there are occasional problems/issues that need to be addressed immediately. For example, add more dining options in the terminal, improve your customer service, maintain your amenities properly, etc.
Review №7
2017-08-06I cannot give Air Canada customer service 0 star because they do not have that option. I have 4 days vacation in New York. When I arrived, my luggages delay on the morning of August 4. 2017. Anh I had my husband medicine on that luggages. They said they will get the luggages around noon and I will have it in the afternoon. That evening I still do not have my luggages. I called, took me about 1 hour to have someone answered the phone. The lady told my the system down and I had to call back In the morning. In the morning next day I called. Took me another 1 hours. The lady name Elma told me she couldnt contact the delivery Company to track down when I will get my luggages. She said she will put the note about my situation and said I will get it today, August 5. Now almost midnight and I still not get my luggages. Called again and the lady name Claira said exactly like lady Elma. She cannot contact the delivery Company and said they cant do nothing. I want to talk to her supervisor but she said they busy and will call me back after 1 or 2 hours
Review №8
2017-06-01This has got to be the worst airline terminal in the world and I have been to Delhi airport, Mexico City airport when the there was no running water. Ok, well its not that bad, but man this is about as dehumanizing as you can get. The seating areas are woefully inadequate, the food concessions are awful and the whole place stinks like they havent cleaned the bathrooms for weeks. A whole new Laguardia read the signs announcing the construction effort. Right now its a gigantic hole alright. Terminal B has compounded the misery by arranging for shuttle busses to take you to meet limos. It took more than an hour one evening to have the car meet me. Air Canada, you ought to be doing better with what you have and I do hope that the promised upgrades meet expectations because this is an embarrassment.
Review №9
2018-08-12No staff. If you got flights departing at a specific time, MAAAAYBE actually have at least one staff to assist with check-in? Air Canada doesn’t care and your BS marketing ain’t fooling anybody
Review №10
2016-08-04Flight No. 718 from Toronto Pearson Int, Ont. to New York Laguardia Airport, the officers checking the tickets on the gate at Toronto were nasty, needs more training to communicate with passengers without loosing their temper for small things. No respect