Dine-in
Yes
Air France KLM Lounge in Jamaica
Categories
Location on the map
Jamaica, Queens County, New York, US
Service options
Delivery
No
Highlights
Fast service
Yes
Popular for
Good for working on laptop
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Dessert
Yes
Amenities
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Tourists
Yes
Comments (199)
By far one of the best lounges under Priority Pass at JFK. Selection of hot food and cold cuts. Self serve bar! I went in at 2300 on a Friday night and it was not crowded. Limited hours is the main negative
This is a pretty dissatisfying international lounge experience.Their “dinner” consist of two soups, a mediocre salad bar, and a nice array of assorted cheese. At leastThey do with a nice assortment of bread and variety of cheeses. At least They did have some hot soup.The lounge is two story and it is not very spacious and they lack of outlets. We went when the lounge was super packed. To top it off, the Internet was slow. I am not sure they even taken count into the bandwidth of number of people or they are slowing it down to push people out. Who knows..??
Good ambience, ok ok food and drinks.
Not accepting Priority Pass claiming full capacity - yet the airport wasn’t particularly busy and the place looked far from full.
It’s a basic lounge with a hot meal service for the business class passengerHas basic spirit selection with some sparkling and wine collectionGenerally crowdedWashroom is smallHas a view of airport flights parked and internal train
Small but quiet rest area in a busy airport terminal. Food & drinks better than in Paris. Rather convenient service (not available in other airports or airlines): voice announcement of flights ready for boarding.
Nothing to rave about here. Large salad bar but most of the items were missing and took forever for items to be replenished. Staff in the louge all seemed miserable and wanting to go home. Good alcohol selection with a couple french items such as cognac and champagne. 2 different soups were available, vegetable minestrone and lentil soup. Meager meats and cheeses.
The one in Boston( Air France) has hot food... but not this one in JFK. The liquor is pretty good though.
A fantastic lounge! I visited the second floor, which I think is reserved for business class. What I liked: modern design, spacious, great selection of alcohol, real champagne, peaceful and lots of plugs in. Great French or French inspired food items. What I didnt like: nothing. One of the good things in the otherwise horrible terminal 1.
Much nicer than Delta lounges and not as crowded. Order from menu... Beef bourginon was excellent
The air France lounge at JFK is a relatively small launge, with limited seating options and mainly cold foods (according to my experience). It offers what one may expect from a lounge, but i wouldnt rate it among the best.
Wouldnt let me in regardless of my priority pass, which is supposed to let me in. Simply said were not doing priority pass today.......
Deplorable welcome by the person behind the desk. Barely hello. The lounge is clean but the choice of food is very limited (no cheese, no starters ...). no quiet corner, everything is very bright, complicated to rest there. The staff is at a minimum, one person serves the dishes, no one clears the tables or whatever. Not very comfortable overall. I will go my way next time.
The second floor is much more comfortable. Many times, it is closed. Nice choice of food and drinks. Do not see sign on opening hours. Staff did not allow waiting inside lounge even it was 5 minutes from opening. Otherwise enjoyable.
Holy wow this place was robbed clean! Never imagined a lounge would serve maruchen noodles. People are lining up for hot water at the cappuccino machines. Id rather just pay for semi-real food outside...
Guys i cant even call it business lounge food selection 👎 and taste redicilus alchohol selection very limited and furniture dirty and ripped.
Looks like Air France business lounge is one of the early built lounges. The setting, lighting and furnitures are a bit dated. Food was just ok and I definitely wouldnt recommend the pasta which was sitting in the pot too long and became too soft. Will try other 3 lounges at terminal 1 at JFK next time.
Worse lounge i have been to period. woow horrible
Wow, everything in NY seems to downgrade a bit. Cheap lounge. This lady yelled across the hall saying she refused to replenish the drinks and let the 1pm staff to do it.
Nice lounge with decent food, quiet and comfortable
Idk why this lounge is 4 stars on google map review. It’s spacious and less crowded for its location at the terminal 1 JFK.FYI: limited entrance time window for the PP holders.
Floor is dirty w old carpet. Not to much variety of food.
I forgot an item in the lounge yesterday and cannot find a way to reach out to you. Could you please share a phone number ? Thank you
Just OK, not as nice as some of the other airport lounges, we have been in. Cant wait until they open the Amex Centurion lounge at JFK.
The Air France lounge is located on the air-side of terminal 1. The entrance to the lounge is near Gate 1. It is accessible by anyone with at least Air France Business class seat, Priority Pass, etc. Upon entering the lounge, the check-in desk is to the right. Air France offers a free 15-minute spa service from Clarins that is located to the right of the entrance. A waiting list is at the counter if you wish to use the service. The lounge has two floors, and it seems during my visit that the second floor was less crowded compared to the first floor. Both serve the same meals, snacks, and drinks. There is a large assortment of bread offerings, and they were all very tasty. Soups and sandwiches are also available. Bathrooms are also located on both floors. Overall, I had a great time in the lounge, and the staff was very friendly to everyone.
Bathroom was very dirty, toilet door was broken and didnt lock, urinal had a trash bag over it. Food, empty plates and cups left around the lounge area. On a positive note the espresso machine works great and was well needed, and the fridges were stocked with drinks.
The place is way better than the Korean airline first class lounge. They had good selection of wine and champagne and also had nice finger food that actually tast good! I recommend spending your priority pass here or even pay for entering this lounge. Just so you know sometime this place is packed and you might not find a place to set but in that case just wait for a while and people will move on quickly!
Nice line for comfort and charging ports. There is a decent liquor offering but the food is barely worth a visit. Only hot item is cup of ramen, 3 tops of cold cuts and cheeses, then chips and cookies. I expected a little more from here.
After a long flight , I entered the lounge only yo be turned down by staff who was extremely rude and said because they are expecting a 100 people to come in ( the lounge by the way at the time I walked in was completely empty) they would not allow me in ; which let me to believe that since they had none they didn’t feel like catering yo one person ; I asked to use the restrooms and they directed me outside the lounge ; did not even mind apologizing or offering a to go bag ; I asked to speak to a manager and they said there is no manager on site ; pretty sketchy and couldn’t believe it ; at the same time I had no energy to fight it ans just leftExtremely disappointed at the level of low customer service
Very practical. Open bar, snacks you can have your dîner before your trip (it is still plane food so dont get your hopes up), so over all it is a nice place... But how on earth a lounge for people in business and first class have no hangers or closet to hang suits or dresses! How is that even possible!!! I dont get it
Awesome.! Well managed with friendly staffs. Awesome food and drinks
Good lounge but not fitted to a A380 crowd in my opinion
We were here 10-12:15. We were hoping for a hot lunch but it didnt come, only breakfast food. They had several good breads, cheese, low quality lunch meats, cereal, instant ramen, fruit wine and beer. It is fairly big with nice chairs
Service is excellent! Best in airport lounges. The selection of food and treats is nice - very French. There are not enough vegan/vegetarian options imho and it doesnt have as much of an upscale vibe as some other lounges, hence 4/5 stars.
Decent, its a good place to relax for a few hours, but there isnt much of a option for food. Just cold meats, chips and cookies. But like I said if you just need a place that has a clean restroom and wifi. This is your place... Because the entire terminal 1 at JFK has nothing in it.
Fairly packed late at night. Barely any food left. It shows that the AF flights have left and only code share partners use the lounge after. Closes at 1am, even if the flights are delayed beyond that.
I had to travel with an injured knee and needed wheelchair service. Air France receptionist lady when I entered the lounge told me she will not call for wheelchair service when Im ready to leave the lounge to head to my gate. In a rude tone she stated to me So I dont know how your going to leave here to get to your gate. Felt like poor customer service and blatantly making anyone needing wheelchair service feel unwelcomed. Thankfully the kind lady pushing my wheelchair reassured me she will come back to get me & I was welcome to stay in the lounge if I wanted to. Limited food items but did have good beverage selection.
Modern decor, peaceful and helpful friendly staff.
Pretty nice lounge, nice selection of wines (French only) and decent snack worthy foods. Beats waiting in the main terminal. Nothing like Uniteds Polaris lounge in Newark/Liberty which totally blows this away.
Food needs to be improved but the champagne alcohol selection is excellent.Very nice space with a lot of seating.Choice of newspapers and magazines to read.Excellent spa and showers
Not bad if you are taking Air France front cabin. We are taking Royal Maroc business so we only got to the experience the ordinary lounge part. The food there is ok, lots of alcohol tho
Beer not bad, have 1664 blance
When I first walked into the AirFrance lounge I immediately felt the change from the chaotic JFK international terminal. The environment is calming and reception was friendly. Food was a bit spartan for a business lounge breads, 1 type of sliced cheese, unidentifiable deli meat, cereal, ramen noodles (what?), good yogurt. The drinks were another story! Nespresso machine with inadequate instructions, alcohol, wine, champagne!
Lounge is located behind 1 gate, entrance from main floor. It is compact and crowded For midnight food and drinks selection is good. That location suprises me: it has a shower near restrooms.
You can access to 2 floors when you pass through the counter.The upper level that you can reach with an elevator is organized more like a dining room when you can dine before flihing to save sleep time.The ground level is a classic lounge with a good selection of magazines, a simple neat decoration a bit in a scandinavian flare with decent snacks and wine.You have many outlets but no USB.WIFI is ok but not blazing fast.
Much better dining option vs anything in the concourse. Sit down dining room reserved for business class passengers, but buffet open to all guests.
Very cozy, well designed with large window bays, very appropriate bar. Vast choice of reading, staff very available and top notch service. I highly recommend.
With a birds eye view of the tarmac and endless food and drink (including champagne of course), you will surely enjoy your sojourn here whether youre coming, going or just passing through. Bon voyage!
Kinda smallish and bare ones, but quiet, with attentive service
Lounge open when air France flies and accepts priority pass. Free stuff, champagne etc (obvs) and showers if you need them. Wifi good.
I was so excited to be in the lounge and finally left out of a terminal that I could use my priority pass. It was convenient and quiet but there wasnt a scrap of food left to eat and no seats so...havent been to many lounges but this one wasnt anything to go crazy for
Poor selection of food at breakfast
It is not a normal lounge like we know for business & First class! The lounge only for rest room which its better if use the airport bath for free and better service!
AF can be restrictive, but not here. Priority pass welcome and theyre full members. Just like AF, theres the normal French fare is offered, which is wonderful.
Good lounge but bad hours for other card holders (premium), food is good enough space, good facilities, enough variety of liquor,soda, tea coffee pastery
Simple, nice. Hot food is ala airline style. Other offerings tasty but, nothing to rave over.
They cater to Air France passengers. The food selection is garbage unless you happen to be in the airport for the two air france flights.
Salad bar was limited in quantity, but tasty. Excellent selection of wines.
They had us waiting standing outside for 30min, if you have the priority pass don’t even bother, it defrost the purpose to stand for 30min when you want this service to make your travel a better experience - people were also dismissive/rude
Best thing on jfk int terminal.
Good choice of snacks and quick bites.Plenty of coffee or cupachino verity.Clean lounge with good service.
Pretty standard fare for a lounge but it was really big and had lovely decor!
Could be very noisy, chicken that goes in the salad was stale, and wine bottles were empty and did not get refilled prob cause it was nearing closing time
Comfortable but the choice of wines and spirits of the gulf airlines is still far away
Nice place, free WiFi.
Confortable while wait for your flight, some food available, not bad.
A very nice quiet lounge with a great selection of food and a helpful staff
Loved the variety and options for clean eating....squash soup was delicious
Take the dinner in the lounge instead late in the plane.
Nice place, French style food, so you feel in France before even leaving!
Food was great the day I was there and the drinks were plentiful.
The best choice out of all lounges in JFK. The only lounge in JFK with a good food, drinks and shower.
Nice and cozy.Good meals and snacks.Array of choie drinks.lovely.
Not a premier lounge but dinner options in the mezzanine are tasty and staff friendly.
Dont really have food to eat, mostly good only to have coffee or drinks
Its different than waiting at the airport its a game changer.
Lovely lounge with accomodating staff. Really pleasant experience.
It was pretty well set up and breakfast selection was good.
Food was good. Was not busy during the afternoon hours
Quiet, not much to eat, some comfy seats, showerrooms available
Limited availability of magazines, but Le Canard is there. welcome could be improved
Decent selection of foods and drinks. Wonderful staff.
AirFrance has the beat lounge. You can have a face massage by Clarins.
Usually less crowded than KAL lounge and has better food.
Very nice. Need a better food selection
Good food offerings for lunch and nice facilities.
French attention quality food.airy and wonderful.no Doritos and chocolate cookies here
Beverage selection is good, food selection however is not impressive.
Choice of food is low and lounge was crowded.
The réception at the longue in JFK is not as nice as it should be compared to the one in Paris. It is a shame
Unfortunately lounge opens at 11 pm for priority pass so I could not enter
Priority pass works during late to midnight unlike KAL. KAL is useless!
Wish there was food to order restaurant style even just eggs as nothing is open early
Lovely food and wine. Excellent service
Tiny and cramped. Probably better to stay in the general airport lounge to be honest.
Really don’t like one male reception staff here. His tone is really unfriendly and arrogant.
The lounge is inexplicably closed in the afternoon, even though Air France has afternoon flights.
The instant noodles are delicious with curry flavor.
Long line to wait. Some basic desert and alcohol to share
Good selection of snacks a d drinks.
Food not diverse but confortable
Good place to hang around waiting for ur flight
Exceptional service and support for the client.
Very nice service, place very clean and cozy.
Very confortable and a lot of faccilities for tourists
Wine is OK. No view, no food.
Cool place to rest while waiting for boarding.
Nice lounge. Well stocked and clean.
Amazing lounge with great food!
Finally warm food again for dinner!
Good place to relax before a long houl
Nice place to rest and even shower!
Very comfortable loungeThank you
My first lounge but it was awesome
Improve the food the rest is good area
Great food,very clean
Cool place, nice chanpaign and wines :)
Nice, tidy, clean
Too tiny and not enough drink selection
Quiet, clean and with good quality!!
Its good lounge!
Very crowded and almost no good
No food left at midnight
Very nice
It was a bit smelly and underwhelming
Very nice lounge!
Small but cozy
Terribly poor lack of choice
Very arrogant French workers
Good for a short transit
Ok nothing special
Staff...relationship wrc
Correct nothing outstanding
Excellent service!
Relaxing
Comfortable lounge.
Wonderful
Top
Top
Wonderful
Good
Great lounge
Blah
Love this lounge
Great lounge
Wow
Clear
Lack of staff, dirty, dont control kids running around (maybe it is up to parents), etc
Terrible service, there is Asian receptionist and she is absolutely rude. She should be removed from position. Not suggesting using this lounge
Appreciable welcome but very unpleasant buffet staff and bordering on disrespectful! They should remember to clean and empty the tables regularly (as is done in other lounges)Food level, lack of choice. At 2 p.m.: no bread, no cheese, no butter (the minimum for a French clientele).
🇺🇸Poor food quality, very rude staff. It seems like were bothering them. Why do we pay so much?🇬🇧Poor quality food, rude staff. Looks like were bothering them. Why do we pay so much?
The Class ... obviously Air France!Always well received, a smile, full of delicate attentions ... renovated lounge, CLEAN (Covid hygiene at the top!) Quality products ...Go for it....
Since the Korean Airlines office operates from 10.30 am to 1.30 pm, we contacted the airfrance lounge. At the entrance there is an advertisement for skytim, there is Aeroflot on the list. An unfriendly, even boorish guy at the reception gave up at the entrance, citing special conditions. When asked which hall you can go to, I dont know, when asked why there is a skytim sign and Aeroflot is on the list, I answered: You heard WHAT I said, with special conditions. This is the bottom!
Clean lounge big enough. Nice offer of alcoholic drink or not. The offer in solid is not very rich in self-service even if you can order a hot dish to the servers.
Air France Lounge Kennedy Airport, Air France Lounge Kennedy Airport at JFK Airport in New York, USA, has shower rooms, meals, drinks and alcohol, instant noodles, etc., large glass windows, you can see the AirTrain outside the window, the elevated road outside the airport, and the airport apron EVA Air, Japan Airlines and other flights. Previously, on the Longteng Travel VIP Card website, many Chinese travelers complained that they could not enter. This time I entered the Air France VIP lounge between 9 am and 10 am in 20180219 (after checking in at the JFK airport counter of EVA Air and going through the security check). There were not many passengers in this VIP room in the morning, but the number of passengers gradually increased at noon. Is a Japanese or Korean tourist.
I wasnt that excited. The employees were very friendly, but the food was very well arranged and very well chosen. Since we were already in much better.
Used for JAL flights. Convenient near the boarding gate. As a lounge, it seems that the number of seats is a little small, but it is enough. I think the scenery is good as I can see the takeoff time!
It is used for JAL flights. The First Class Lounge is quiet and very cozy.
Isnt it too shame to use pp card?The interior was fineChampagne was so delicious
It is very convenient when the boarding gate is in front of you. Food is about ham, cheese, bagels, but drinks are Nespresso.
I dont have much to eat because of the corona.
Renovated and clean lounge but precisely, it lacks a little soul ... The choice of dishes and press is correct, especially with some purely French products ... But this lounge remains below those of other companies, in term of comfort and benefits.
One of the best Air France lounges. Large and comfortable, with showers, and a rich buffet as well as a room upstairs for business passengers who want to dine before the flight. We can just regret that the buffet does not offer hot dishes apart from a soup
Its beautiful and fashionable, but the food is cold sandwiches, snacks, and ice cream.Is it a little unsatisfactory?
Super excellent Buffet, very quiet already a taste of France
Shower, press, catering, distant view of the skyline, possibility of taking a meal bysiness before boarding (ideal for late flights). A neat place to leave in a relaxed atmosphere
Living room completely redone, clean and design. 1st floor reserved for Business with table service for the last 2 flights of the evening. Lovely spa La Prairie
Beautiful lounge.Wifi performance.Cold and hot dishes, dessert offered and several alcoholic drinks or not.Employees serving customers.To do.
Very well! Different excellent dishes, we just expected more wine choices for NYC (champagne, 2 varieties of white and 2 of red)
Abundant wine. There is also a cup noodle. Because it is a quiet place, you can relax.
Very mediocre. So they strive to send with Aeroflot. We have to poke nose vouchers. Compared with the hall in Sheremetyevo B, there is no comparison at all. From the view of the road to the garbage on the carpet.
A pleasant break before the flight. The dishes served are often very French. Delicious.
Very clean, very quiet. Some appetizers and drinks, nickel. And above all super nice and helpful staff.
Comfortable, excellent food. Four stars only because not enough French press. Otherwise, personal care
Very well organized kon can eat before getting on the plane and not on the plane is a plus.
Well well well .... when will Air France finally find employees able to speak English correctly ... in addition to being welcoming?Customer service to review quickly
Good medium sized lounge. Does not offer hot dishes unlike its equivalent at CDG.
Quiet area to comfortably wait for boarding. Little variety of food but enough to prepare for the upcoming flight.
Well with the addition of a Clarins aesthetic treatment offered to each passenger - a very pleasant little massage treatment.
The concept of pre-flight dinner is great, not a lot of fresh fruit, its a shame.
Much worse than Washington Dulles lounge and rude staff.
Very good facilities, little variety of snacks, the staff who attended us were not very friendly
Variety of dishes but delicious
Practice to be able to dine before the flight ... Too bad that the prairie care was not available last night ...
Roomy enough, no need to search for a place long. The menu is quite varied.
It cant be helped because its Air France, but alcohol is abundant but meals are few.
Only rds available now so not much space and can become noisy ... otherwise well supplied ...
Quiet well lit by a large bay windowFood and wines are ok including Champagne.
In business its greatMeal served at the table to be able to sleep on the plane. (But not for other classes of travelers 😤)
Total reviews rating 4
199 Reviews for Air France KLM Lounge 2023:
Review №1
2022-06-25Not sure Google got it correct as the Air France lounge seems to be separate from KLM. This is from Air France. Upstairs is very nice with great views over JFK. We ate before our flight and the food and service was very good. Drinks were top notch and most of food was very good. My wife’s risotto was excellent but my shrimp was way over cooked and very dry (otherwise I works have given five stars). Overall one of the better airport lounges.
Review №2
2022-04-14The staff at the desk is unfortunately overwhelmed by a plethora of passengers making excuses to get into the lounge -not to mention upstairs. The downstairs area gets extremely crowded and busy as one too many of the aforementioned manage to get through using everything from a library card to “…I once flew premium economy in the early nineties”. I digress, if you’re on one of the Air France late flights it makes sense to dine on the ground and fly fast asleep; using the flatbed as intended. The meal service is a bit slow but oh how they fill those glasses to keep passengers happy (just remember to get down to your flight as they seem to announce boarding late). The lounge has lost the vibe it once had; clad with pictures of personalities on the tarmac, Air France in the background. Still a solid four star experience.
Review №3
2022-06-29Probably the worst lounge I have been in my life. Food is minimal, dried over and tasteless. Where are the cheeses and charcuterie ? The place is dirty and missing some love and guidance. I was looking forward to visit the lounge with a business ticket where I believe the lounge is part of the experience. I am French an this is certainly not to French standard. The staff was unwelcoming and frigid to boot.
Review №4
2022-05-07It’s the worst lounge in Jfk Airport It has two Levels and they segregate among the two levels one is full of food and beverages and the other is minimum drinks only The airline pays per passenger to enter not per sandwich
Review №5
2022-02-17It was nice and the staff were very nice. If you decide not to have your meal on the flight they will serve it to you in the lounge. If you are eating on the plane, there are still food choices to be had - though nothing like the excellent food on the plane. Not a large space and def basic, but hey, you get to hide away from the crazy airport. Manage your expectations when visiting, it’s not an Emirates or Virgin Atlantic lounge like those in London or New York. Safe travels campers.
Review №6
2022-05-01This was a let down when compared to the other lounges on terminal 1 . There was literally no food , just some snacks and chips . The expresso machine did not seem to work , and there were no staff present to clean the tables either
Review №7
2022-06-16The spread of food and drink is not exhaustive but its good. Loved the champagne, pasta and chicken that was served during my visit. Good service by the staff as well.
Review №8
2019-01-26No matter how you look at it, the Air France Lounge in New York JFK Airport would never be the most luxurious lounge, not by a long shot. However, it is a very well managed lounge and staffs are extremely friendly. I entered it through my Priority Pass membership. Strictly speaking, I could only get it after 11:00pm, and I was early, by about 15 minutes. Since there were only 2 lounge users inside the lounge, I was let in. I appreciated the flexibility. You cant really expect upscale restaurant food quality there, but the selection is more than enough for most people. I dont drink, so I couldnt comment on the alcohol selection, but there were enough beers there for a party. During my stay, the lounge was fairly quiet, but it might just be because it was late in the day (to be honest, if you can, you really should fly in weird hours these days to avoid the crowd). To summarize, this lounge is a quite pleasant resting place for people waiting to board.
Review №9
2022-05-15Minimalis Lounge, with simple delicious food.
Review №10
2022-06-27Staff was very nice, food was tasty, and drink selection was good. But facilities were a bit cramped and older than expected.