Ajisai in New York
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New York, New York County, New York, US
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Site: http://ajisainy.com/
- Monday:11AM–10:50PM
- Tuesday:11AM–10:50PM
- Wednesday:11AM–10:50PM
- Thursday:11AM–10:50PM
- Friday:11AM–10:50PM
- Saturday:11AM–10:50PM
- Sunday:12–10:30PM
I was genuinely disappointed with the Tonkatsu ramen and Pad Thai noodle dish I ordered. The Tonkatusu ramen had an odd smell which I personally hadnt experienced with this dish before. The broth was good but I couldnt explain what the smell was. Pad Thai noodles were too sweet and overcooked, it was essentially mush. Shrimp was overcooked and flavorless. Wouldve tossed away but Im not a fan of wasting food.Sushi was good at least. Would go back for sushi if anything.Staff was very nice and efficient. The waiters did a great job
I ordered the chicken bento box from Ajisai -- it is so good! The chicken was so juicy and tender. They cooked it with a the skin on it, and they made the skin crispy just the way I like it. Price is very affordable and reasonable for a bento box. It comes with side a salad & miso soup. The bento box itself has two pieces of shuimai and a roll of your choice (either tuna, salmon or California). Good value, taste and speed! I ordered for pick up during lunch hour on a weekday, it was ready within 15mins. Highly recommend and definitely order it again.
Having been a customer for many years, I must say that I was very disappointed when mandatory covud check was clearly not practiced, service near non existent and one might think w all the down time they might have wiped down the menu? Sad to say theyve lost a good customer after all these years.
Although outdoor dining can be difficult in NYC during the winter, Ajisai definitely tried to make the experience as comfortable as possible. As for the food, it was delicious!!! I had the pork gyoza to start, then the chicken teriyaki lunch bento along with 2 sushi rolls, the spicy tuna and spicy crunchy salmon. All amazing and it came out relatively quickly as well. Awesome place, I definitely recommend and plan on coming back 👌🏽
We ordered a pricey appetizer that looked incredible in one of the pictures from the menu. The plate we got was not even a third of the portion on the picture, it had barely any sauce and was poorly presented. When confronting the manager she tells us “we shouldnt be looking at the pictures” and doesnt see the problem at all. It just look like we got scammed through some kind of cheap marketing trick to make you order more.Ive never run a restaurant before but I thought the goal was to make customers happy so they can come back and spend their money in your restaurant instead of elsewhere. Not happy and not going back.
I got a hair in my sushi in a bento box. Sent it back. Asked the waiter not bring sushi anymore just the rest of the meal and asked him twice no rice on a side (hate wasting food). Ignored all my requests. And charged me full price. Horrible horrible service and apparently not very clean kitchen.
Ordered the Pork Bun and it was 98% fat. Not even exaggerating. They replaced it, but it wasnt that good. Ordered the General Tso chicken. That was actually good (I dont know about $15 good though), but the white rice that came with it had a little tiny piece of metal in it. They replaced that as well. However at this point, we were very turned off and the only thing they did to try and save the experience was give us ice cream, but Im lactose intolerant. They should have probably compd something. But it was an overall bad experience and I will never come back and recommend anyone to avoid it. Also, I rarely rate any experiences, but this rating is warranted. How they have 4 stars overall is beyond me.
These people are so cheap - I asked them for extra ginger when ordered a take out. Came to pick it up and the lady kept insisting they put extra ginger. Got home and guess what they did - collected ginger from 6 boxes of sushi and put it together in one insisting that was extra ginger. Can’t believe these cheapskates won’t put $2 extra worth of ginger when you order $70+ worth of sushi. Just sad ! How cheap can they be ?!!!
The customer service was really bad, the waiter was antipathetic and the waitress started to clear the table before everyone was done eating !!! Our bill was 55$, we still gave $5 for tips...And guess what the waitress dared to ask us to raise the tip “because when you go to a restaurant you are asked to give 18%”I have never heard something that stupid.I think this is so disrespectful to ask to raise the tip, I really don’t recommend to eat there!!!
Service was rude, food was lack luster in taste and fullness. This is not a joke, don’t eat there if it’s the last place open. They tried to force us to pay gratuity when they sucked! They said we had to and when I asked why she said “well we serve you.” Don’t not eat there. This is not a drill.
Total reviews rating 4.1
114 Reviews for Ajisai 2023:
Review №1
2022-06-19Amazing find in New York! We loved the food size and quality! A perfect place for a family lunch or dinner! Our sashimi platter was even decorated beautifully!
Review №2
2022-05-11I don’t what they put in this Tom Yam but I can drive 2 hour only for it, it’s the best Tom Yam I ever eat, it’s something in there 🍀the food is really good there, always coming back there, banana 🍌 tempura the best desert before sleep 😁5 stars ⭐️
Review №3
2022-05-09I love their Sushi! Ive been a customer for about two years. The customer service is good and the prices are reasonable.
Review №4
2022-01-06Absolutely delicious!!! The angry dragon roll was so tasty!!! I cant recommend that enough!! Already planning to head back there for more!!!
Review №5
2021-12-05Delicious fresh sushi. Nice friendly personal. Definitely recommended
Review №6
2022-06-13After 2 years of pandemic we ordered Japanese and we thought its never as good delivered as when made fresh right there in front of you. However, this was super fresh, tasty and delivered quickly. Highly recommended. Order direct from them and help them earn a living rather than giving a slice to delivery companies.Weve also eaten at their outdoor dining a couple of times, the food is great, the beer is cold, wonderful...
Review №7
2022-06-24Walked around and found this nice restaurant, waitress was very nice, the salmon teriyaki was perfect! 5 stars
Review №8
2021-09-04The worst tuna tartare I ever had. It also looked like someone throw it up on the plate and in a very deep plate, super uncomfortable to eat. The pork bun appetizer, has a slice of bacon without any meat, just pure fat. Was so hungry, but so disappointed that I couldn’t eat anything.
Review №9
2022-04-27I have been going here for the past few years and have had food delivered for my business nearby. The past couple of deliveries have been terrible. The delivery people have been unprofessional, always seem to be lost when looking for my address even though its been in their system for years and the previous delivery people didnt have any issues. The food quality has gone significantly down as well. I strongly dont recommend ordering take our or delivery from here.
Review №10
2022-06-12This place changes prices as they go on a daily basis. Every time I order the same thing at the same hour, they give me different prices. They never update the prices on the menus in the restaurant and on the website. Their website, the apps for delivery and the restaurant have all different prices and you never know which one is legit. I called earlier today to make sure what is it going to cost me this time when I will order, and the person on the phone told me the lunch special for 3 rolls is $16. I asked him to double check, and he said he was certain. Later on my way to work I called to place my order and another person charged me $19 and change. He said they changed the prices, which probably happened in the last hour idk. No one has a clue whats going on here.Sushi is ok, but not worth it any longer for all the bs.