Alarms R Us in Brooklyn
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Brooklyn, Kings County, New York, US
Site: https://www.alarmsrus.com/
- Monday:8:30AM–5PM
- Tuesday:8:30AM–5PM
- Wednesday:8:30AM–5PM
- Thursday:8:30AM–5PM
- Friday:8:30AM–5PM
- Saturday:Closed
- Sunday:Closed
We recently had an Intercom/Surveillance system installed in our building by Alarms R Us, and we were all very pleased with the service and their products. Everyone was well trained and professional, they handled our building and residents well, and everything was spotless before they left. Our new Comelit System is a breath of fresh air, we can actually see who is at the door. And everyone loves using their FOBs for access into the building instead of their keys. We would definitely recommend Alarms R Us for anyone looking to upgrade their intercom system. It was a pleasure working with them.
The company continues to assistance with all kinds of questions andHas been Giving us everything and anything that we need immediatelyWe have been working with this company for a few months as we rebuilt our home after a fire and they have been very accommodating and professional
Alarms R Us has been providing me with excellent service for years. Whenever I have an issue with my system (which is rare), I can always get either the owner or one of his longtime employees on the phone easily. They really give you the personal touch. I prefer to patronize small, family owned business for this exact reason. You will not be disappointed with Alarms R Us!
PROFESSIONAL - EXPERIENCED - OUTSTANDING - AMAZINGExcellent customer service. Very friendly and are there for you every step of the way. Very clean and professional job. Nick did an awesome job of installation. Should be employee of the year. All employees were PROFESSIONAL and made everything easy for me.Thank you, Bob, Vincent, Ron, Junior, and Nick.Would having given more stars but five is the limit. lolHIGHLY HIGHLY RECOMMENDED
Have always been responsive to our needs.Representatives that service the account are prompt, courteous and complete.Necessary follow up is always handled promptly.Job site clean up thorough.Other service providers could learn from the ARU business model for customer service.
I received quick and friendly help from both the customer service office to set up an appointment and get a quote and from the technician was very thorough in explaining the installation options. I would definitely recommend this company if you need a quick quote and possible install or activation.
Alarms R Us is there when you need them - from the first call to schedule a security consultation through installation and central station monitoring questions - they custom-built my alarm system and as my needs grew for surveillance cameras they were there with expert advice and solutions. I would highly recommend Alarms R Us !!!
Total reviews rating 5
51 Reviews for Alarms R Us 2023:
Review №1
2022-05-29We replaced our windows and needed to update our alarm sensors. Turns out our sensors were pretty ancient! Alarms r Us sent a technician to replace them and connect them to our system. Our alarm system is now back to being in top shape. The tech was professional and efficient.What I appreciate most about this company is their professionalism and knowledge. They are a family company; they installed our security system over 10 years ago (cameras and alarm system) and we have been dealing with the same helpful staff over these years. It makes a difference in the integrity of their work. Thanks again Alarms R Us.
Review №2
2022-03-15Alarms R Us were great! Our installer (Junior) did a fantastic job. On time. Everything was installed neat & tidy. No sloppy, dangling wires. Junior explained how the system worked (so that even I could understand) and left the worksite spic & span. I definitely would recommend Alarms R Us to anyone requiring a security/fire/water/surveillance system.
Review №3
2022-06-16Ozzie was very polite and extremely professional. He clearly has a great deal of experience and knowledge in residential alarm systems.
Review №4
2022-01-18Alarms R US are great, always reliable monitoring, great service dispatchers and techs like Mikail who come out to your house and are very professional and courteous. Thank you. We feel safe knowing you got our back.
Review №5
2022-08-04Service Technician was friendly, courteous and knowledgeable -- as is all of their staff. A pleasure to work with!
Review №6
2022-08-25Great job. It was difficult because of my Apple Computers, but they came through with flying colors. 👍
Review №7
2022-07-29An excellent experience throughout. Thank you Vincent for your prompt response and great installation service
Review №8
2022-03-15Chris was excellent, efficient, and quick. Came on time and got everything done quickly. Very sweet and service is always excellent!
Review №9
2021-02-06We are very happy with the consultation and installation service from Alarms R Us. Vincent thoroughly walked us through how Alarms R Us will keep our home secure, and communicated with us every step of the way. The installation and activation crew was respectful of our space and the job was done in good time.
Review №10
2021-10-08I am so happy that we decided to hire Alarms R Us! they are always prompt with their responses to our needs. They make an appointment and honor it. They are never late and they take the time to walk you through every step. I would highly recommend them for any of your security needs!