Kerbside pickup
Yes
Albion Ace Hardware in Albion
Categories
Location on the map
Albion, Orleans County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Service guarantee
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 585-589-1713
Site: http://www.acehardware.com/store...
Site: http://www.acehardware.com/store...
Opening hours
- Monday:7AM–8PM
- Tuesday:7AM–8PM
- Wednesday:7AM–8PM
- Thursday:7AM–8PM
- Friday:7AM–8PM
- Saturday:8AM–8PM
- Sunday:9AM–5PM
Comments (144)
Friendly staff and excellent service. Had a water pump switch go unexpectedly and suddenly- no running water. Busy with work, I placed an online order and picked it up that evening. It was all ready and paid for behind the counter- I just had to ask for it. Will continue to go here for excellent service and parts.
They always got what I need great little store
This staff is always so friendly and helpful! They rock and will help you get through any of your projects! Huge shout out to Kyle, Jerry and Molly for such a great job and such a beautiful store and team!
Good friendly great service fast always helpful
Well 1st time I called someone hung up even before saying hello. I went & purchased a 3 person swing missing 2 crucial pieces (canopy and rear brace bar). I tried to call & email the company because its their brand and get nowhere. Never again. Manager Peter helped me out and got a replacement swing in like 3 days. I would revisit due to great manager and quick response.
Stopped in for two items. The one worker assisting us was extremely rude. From the moment we walked in until we left, he was confrontational, unprofessional, and an all-around jerk who acted like helping us was an inconvenience to him. At one point I showed him some information (which he failed to find) and when I asked him a question on the product he said,, well you tell me if youre the expert and stormed off.One other person attempted to help us but was new/untrained and was unable to help us.Wasted half an hour of my life and still walked away empty handed. Would not recommend.
I googled places near me that had repair kits for necklaces the first that came up was Walmart the second was in fact this ace hardware. I accidentally broken a expensive necklace and was trying to fix it. They didnt have them in stock at Walmart so I went here. I walked in and politely asked the older man behind the paint counter if they had any. He rudely replied no we dont have that rolled his eyes and started typing like I was inconveniencing him with my business. Ill never return to that store. I was going through some stuff and hes lucky I didnt punch him dead in his face for his disrespect. Have a good day and go to Lowes at least they want you there and are respectful.
First time in store, staff friendly,polite AND helpful
The staff were very friendly and helpful. We had 3 things we needed and they knew where all 3 were and the best ones to use. There prices were equally to or slightly less than the big box stores. We will be back there again. It was really fun just to look around too.
The one thing they improved a lot with since last time I came here is their customers service. It was the reason I stopped coming to this location, and now it is the reason I am about to start coming back here. Made it enjoyable to ask a question. Glad I gave it another chance.
Excellent service and excellent people!You can find anything in this store except food.Love this store
Dont get to get into this store often but its always clean and friendly and helpful when Im looking for stuff
Ace is an awesome place to have close by! They seem to have a little bit of just about anything and are always well-staffed. Highly recommend!
Friendly & knowledgeable staff. Great selection of goods for the entire family. An excellent stop for gift shopping or when you need to fix a leaky faucet. Just the kind of hardware store every community should have.
Love this place. Very nice people...great choices. Good prices
Quick in and out is not what you get here. They have so much more than hardware, paint and tools. Great gift and home decor items. The staff is always ready to help.
Awesome staff....you never know what youll find.🥰
I love going to this store. The staff are super friendly and helpful. Convenient though somethings are a tad over priced but thats the price of convenience.
Great store, has just about anything you can imagine a hardware store should carry, and then some. Staff is very knowledgeable and friendly. They support our veterans with a military discount too!!!
I love this place and everybody knows what theyre doing in there! The prices are steep on a few items but I highly recommend it. I was having an electrical concern and I was very confused and nervous on what to do. So I went to Ace Hardware and it turns out an electrician works there and he helped me through my entire problem I didnt have to hire anyone to help me.
By far the best customer service in the entirety of Orleans county. To top it off, the employees are fairly knowledgeable. Even the new hires. Great place, great prices and a great selection
Great little shop has just about everything.
Thank you Ace ..Hardware.I will be Back.Dan Mountain..
Love this Ace store! Employees treat everyone with exceptional service. Peter appears out of nowhere always ready to assist. Above & beyond attention each & every visit.
Love this store, hardware store plus some nice home decor!
Awesome people!!always having fun instead of the normal store worker looking all sour.love it here!!
Small town vibe...big on customer service. Employees are helpful and knowledgeable which is always appreciated. I can usually find anything needed for home project or minor repair.
Always get great service there, everyone is all ways so helpful, its great when your in a place for less than 5 minutes and an employee ask you need help finding something, 5 stars in my book.
I love this little hardware store.
Very knowledgeable staff that are willing to help but also let you alone when you are looking at stuff.
Love this place. They take the time to let you ask questions and give good advice. The gifts are top notch.
Very helpful a staff in convenient location dont have to run all the way to Lowes. Just a little pricey
I can find things here that I cant get at my local big box store
Went in to have keys made, he makes two sets, hand them all back to me. None work in my door and I notice that I dont have the original key back. They are just telling me too bad, I made them and gave you the originals back. This place is a joke.
Just AWESOME. everyone is nice and very helpful.👍
Super friendly & helpfully staff , just wish they stocked some lumber
Love this place. Great staff. Good hours. Support your local store.
Nice hardware store with a lot more stuff. I wish they had more milwaukee power tools in stock.
Experienced workers... All kinds of stuff for home improvement projects.
This place has been a godsend for me. They always get me out of a bind.
I went and got propane tanks filled it was 6° out. They were very helpful and didnt complain about the cold at all.
Always smiling faces to help you out. Great shopping experience
I love true Ace Hardwares. You can find whatever you need when you need it. The staff here is always friendly and willing to lend a hand.
Ace is definitely the placr i prefer for my hardware and home furnishing drsires. The staff are both knowledgeable and courteous.
Great store! Wonderful staff! Love shopping at this store! Best Ace Hardware ever!
All good
They are so nice and helpful at this store I really enjoy visiting and browsing
Excellent Customer Service, along with MANY product options to choose from! 😊 Also, a GREAT SELECTION of UNIQUE Gifts!
Friendly, kind and helpful employees
You would not believe the parts and material they have. I am impressed. The knowledge of the staff is second to none
Nice store with a wide variety of things,and a very helpful staff.
Very helpful and have what others dont have
Always friendly staff and have lots of neat gifts.
Fair pricing, great staff. Lots of stuff
Everything for do it yourself and more, good service, a very convenient store !
They didnt have the circuit breaker I needed (Type CH) but they helped search for it. I found the breaker I needed at the Medina store.
Good place to go when youre in a bind but you can find everything cheaper at other places.
Had what I needed.Dont understand why they place pretty young girls at register, who know nothing about the merchandise..........😏
This place has everything under the sun! Great store!
They had what I needed but the cashier seemed annoyed that she was working.
Very nice hardware store scott was very knowledgeable had a little bit of everything
Very friendly and has a bit of everything 💜🌻 God bless
It was a nice experience,
Great great service
Always got the little things you need to save you from driving half an hour to home depot in batavia
Good place to go. Get you out of a bind. A little of everything to get the job done.
They have everything I need and a very helpful staff.
Friendly owner...love the gift section..lots to browse!
Folks there are very helpful! Especially when you dont know exactly what youre looking for lol.
Lots of stuff you need in a pinch and an incredibly helpful staff.
Nice store I,LL be back their
Clean store. Friendly and helpful employees, truly a smaller store with home town feel.
Friendly employees, clean store, and decent prices.
Only been here once, but they have a surprisingly vast selection.
Thay have great stuff 👍
As with all Ace stores, plenty of everything!
Always on point. Love to shop here.
Always found what I need everytime I go there.
Good store keep it up guys
The employees are the best. Very helpful!
What do you need for your project. If you dont see it ask. They have about everything.
Helpful staff and good selection.
Another great home town hardware store.
Love this place. Very helpful staff.
Huge selection, Great Service!
The staff is always helpful
Ace always has what you need for any project.
Nice people. If the old an named Bill is there he knows everything
They have a lot of things for a small store
Always have what I am looking for!
Helpful staff. Many beautiful displays
Very knowledgeable staff
Great place friendly workers
Hubby went. Costs high than Lowes but closer
Friendly place with great help!!
Prices double what you would pay elsewhere
They have gift shop items there!
Great staff always helpful
Love the place! Very helpful!!
Kyle rocks at albion ace!
Very helpful nice employees
Hardware store w a small gift section.
Well stocked, including lumber
Good prices on stuff
Great variety of stuff
Friendly people you have a question they have the answer
How can you not love an Ace Hardware??
VERY helpful employees!
Everything went well.
Had what we needed and more!
Great service!
Friendly, knowledgeable folks.
They had what I was looking for
Not bad
Very helpful staff
Friendly helpful people
Huge variety of things.
Place sucks,,rude people
Helpful and handy for me
Had everything I needed
Its a hardware store.
Always helpful
Friendly and helpful.
They have EVERYTHING
Had what I was shopping for.
Awesome
Good employees
Great
Awesome
Ok
Love it!!!
Helpful people
Nice place
AWESOME !!!
Total reviews rating 4.6
144 Reviews for Albion Ace Hardware 2023:
Review №1
2022-03-28Extremely friendly and helpful staff. This store is conservative leaning and not only welcomes concealed carry permit holders but didnt enforce mask mandates for customers or staff at any point. Freedom of choice, the way it should be!
Review №2
2022-06-13Good selection. Has what I needed. Employees are helpful amd friendly and is conveniently located in the middle of town
Review №3
2022-02-08After buying a gallon of paint and having it spill over in the back of my truck, because the lid was not secured, they did everything imaginable to clean both the floor mats, and the carpet. They gave me all the materials to take home for free to finish the job, and even gave me a new shirt because I used the one I was wearing to clean up some of the paint. These people went above and beyond. And I am very thankful
Review №4
2022-06-30Nice hardware store. Great prices
Review №5
2022-06-27Lots of neat extras on top of the ace stuff. Little cluttered though because of it.
Review №6
2022-03-22Great staff,prices are a little high but everything is inflated these days.
Review №7
2021-12-31This best local hardware store they have everything Ive ever needed to do or finish any type of maintenance on houses.Staff is great, they know what they are talking about and are great help.
Review №8
2022-02-02They have many necessities and also alot of other really cool stuff.
Review №9
2021-10-01Great little place. Huge stock, everything has multiple options, very friendly staff. We travel 15 miles or so from camp to go there when we need anything, no problem, passing plenty of other places we could go to instead.
Review №10
2022-05-01Love our home town Ace Hardware. Always helpful!