Alden Pediatrics in Alden

Review №1

2022-04-27

I love Suburban Pediatrics. I have only been to their Alden office but the office is so well set up and so clean. Both my kids see Dr. Hoelscher and she is definitely my favorite. She is so easy to talk to and so nice! Everyone I have ever dealt with is so courteous and fully explains everything and are so good with kids. I recommend this practice to all my friends!

Review №2

2022-08-05

I highly recommend this office. All the staff are very kind and pleasant. Wait time is never long and they seem to genuinely care about their patients.

Review №3

2017-06-06

Alden Office. I have say this is a very nice, and CLEAN place. The office staff was great to deal with. Friendly and Courteous. It was my first visit to the office. Making the appointment was quick and easy. Less than 5 minutes. The first visit paper work was minimal. The office called me to confirm they received the records 2 weeks before the appointment date. They called again the day before for a reminder. It was my first time ever taking my child to a Dr. visit where we were seen on TIME. (After Noon appointment)The Person that gave my child a shot was great. Very gentle. quote from my child. If I ever have to get a shot again. S>>>>> is the only person allowed to do it!!I will post updates on future visits.

Review №4

2018-02-22

So happy with suburban peds!! We switched to the Alden location after a bad experience with a different practice in Lancaster. My experience has always been positive- right from the moment I walked in! This office is modern and clean. The staff at the front desk are always kind and helpful. The nurses who have vaccinated my daughter are always pleasant and friendly as well! My 10 month old daughter sees Dr. Caitlin Hoelscher and she’s amazing! Extremely down to earth and great at her job. I truly can’t say enough good things about this practice!

Review №5

2021-11-06

Great doctors but So sick of no one answering the phone and then having to wait hours for a return call. Everytime I’m there there is a receptionist at the desk so I just don’t understand the constant screening of calls

Review №6

2020-08-20

Had to leave a message to make a sick appt...they called back 40 minutes later.to be told they wouldnt take my son w a 103° fever and I needed to take him to immediate care or the hospital...turns out he has a stomach virus...thanks for NOTHINGEdit: to respond to your response, due to the fact he had a temperature we were told to take him to immediate care or the hospital. No respiratory symptoms just abdominal. Ill spill the whole truth out happily so that you do not have to worry about HIPPA :)

Review №7

2022-05-25

Staff and doctors are fantastic. Helpful and caring.

Review №8

2017-03-21

Excellent care. Never have to wait. Dr. Hoelsher is awsome!

Review №9

2018-04-18

Doctors are great and look into all of your concerns

Review №10

2016-09-07

They are very rude and will not allow me to schedule an appointment