Delivery
Yes
Alexis Furniture in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Phone: +1 718-618-0846
Site: https://www.alexisfurnitureusa.com/
Site: https://www.alexisfurnitureusa.com/
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–6PM
Comments (21)
This company just hit and run my vehicle and of course they are uninsured. Do not do business with these crooks !!!
Really good prices at the time you buy your furniture.
Good customer service only when Alexis the owner and the little Hispanic girl is around.
Bought a bunkbed from here, they took forever to deliver.
Never send me my furniture on time
Good services only when Ana is Around 💞
Good service
When you go to buy at that store and you dont go with a pint of a millionaire or they look at you, but if you are going to report a problem with your furniture, they are worse, I bought my dad a bed and at 6 months he was damaged, they did not want to attend to me , they were ignored.
Do not buy! They dont deliver your furniture and they charge you in advanceWait almost 3 months for faulty furniture and customer service is horrible
The best in services and quality. Excellent treatment and very good efficiencies ✨✨✨✨✨Excellent price and good merchandise !!!!
Excellent service the staff is very friendly and attentive
Total reviews rating 2.7
21 Reviews for Alexis Furniture 2023:
Review №1
2020-07-28Horrible customer service, everything was great when I was at the store but once I paid and left, no one is available to speak. I purchased over 3,000 dollars in furniture and now no one picks up the phone to let me know when my items are supposed to be delivered. I have been calling since last week and I live out of state. Now I need to make the trip back to NY to return to the store to request a refund.
Review №2
2019-04-29Cheap furniture and overpriced. I weigh 145 pounds and my furniture didn’t even last over a year. My dining chair collapsed, sofa sink, bedroom set knobs broke off and bed sunk. I highly don’t recommend. You’re paying for the look not the quality. You could go to Walmart and buy the same quality furniture for a way cheaper price. Please go to bobs or somewhere else. He will say oh this Ashley brand, when it’s not. It’s an imitation of it
Review №3
2020-06-22Avoid these people, I went to the store and placed an order. They priced me a sofa for $1,200. I went online and on their own website and the sofa was half priced, I then called to cancel the order and the rep said it could not be canceled even though it wasnt delivered yet.
Review №4
2019-04-12The entire store is incredibly overpriced, I don’t care to know how business is going lately but I can’t imagine it’s doing too well considering there location.And the customer service is horrible. Why are there 5 different people lounging on the second floor (where check out is apparently) and only one customer in at the time (me) and yet I still had to wait for service. They didn’t even notice I was there; waiting on them so I could pay. I honestly wanted to walk out, thinking about it now I should have. I originally came in looking for a bed, but when I saw the prices, matched with there lack of customers and the poor customer service shown; I pocketed my money and googled the nearest furniture store in the area. I made the right choice.
Review №5
2017-10-18I bought a bed, and the delivery took over seven weeks. Ohh! Yeah after they complete the delivery, they will not take the trash to their warehouse. So be mindful about dealing with a lot of boxes after you get your stuff.
Review №6
2020-02-12Terrible customer service. I called about 1 month ago to get a quote on dining room chairs, I was told to send a picture of the chairs through text. Like I said its been 1 month still waiting for a reply. I just got off the phone to get an update and I was told shes too busy to call back later and hung up on me. I WOULD HIGHLY NOT RECOMMEND TO BUY FROM THESE PEOPLE.
Review №7
2022-01-24Do not go here. They will take your money and never deliver your item 6 moths later… If I can give zero stars I would. Stay far far away from here
Review №8
2019-10-10They are not honest about there products, they lower you into a scam and mess up your credit just to get a sale there prices are way over price I don’t recommend this furniture store at all horrible experience.
Review №9
2020-12-02I went to the store to ask about a sofa bed and the lady just completely ignored me and I left with nothing. Complete wast of time terrible service.
Review №10
2018-09-25Very bad quality I bought a sectional sofa (a leather sectional)and 18 months after and is already rip,I called to asked about what can they do about it and Ana the sales person just said they can’t do anything about it.Not a goo place to buy anything.