Kerbside pickup
Yes
Alpin Haus Boats and Motorsports in Amsterdam
Categories
Location on the map
Amsterdam, Montgomery County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 518-843-4400
Site: http://alpinhausboats.com/
Site: http://alpinhausboats.com/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–3PM
- Sunday:Closed
Comments (39)
The no dicker sticker makes it easier to work with. I only wish after spending 30k on a pontoon they would at least offer some type of discount on accessories. I did get a 300.00 gift card from Bass Pro shops as part of the deal, but that is from the manufacturer not the dealer. Other than that all went well. Everyone was friendly and Rick, the guy who went over my boat was a great guy and very helpful. Did not feel rushed and was attentive.
We were in the middle of working a deal to buy a Sea Doo, dealer knew we were ready to put a deposit down and told us they were sending a bill of sale over for us to review...only to get a call back an hour later to tell us they sold it to someone else in the meantime. Great way to do business.
My family had a wonderful experience with Alpin Haus and my father said the following, “My wife and I recently had a terrific experience shopping at Alpin Haus. We were assisted by James who was especially helpful and considerate in caring for our interests while making every effort to accommodate our constraints. We purchased a Jon boat and Bayliner launching both the day we picked them up. Could not be happier with the purchase and the experience thanks to James and the Alpin Haus team.”
We previously bought 2 jet skis in 2017, and now we are buying a 2021 chaparral boat. The staff has always been so helpful but not overbearing. Thank you Mike, Mark and Ron.
Absolutely the worst customer service experience I have ever experienced. Their service department is an absolute joke as well. Never have I been more disgusted by the way Ive been treated when purchasing something. Do yourself a favor and find the next closest dealer for the product you are looking for and save yourself the headache. Im astonished that they are still in business considering how they treat their customers. If I could have given them less than one star I absolutely would.
Good selection in the store and service has been great. Can be a little pricy but these days getting good boat service is difficult. Would recommend to buy or get service.
SCAMMERS! Absolutely astonished on how they botched a $28k sale of a pontoon boat. I put a deposit of $1k on a sun tracker with Alpin Haus. They told me they had the one I want in stock because I didnt want to order one and wait. I dont hear from them for 2 days. I call them and talk to the finance lady. She tells me I was approved but your boat is a pre-order. Im like what? She is like Ill have the sales rep call you hes at a boat show in queensbury.I decided to drive up to the Queensbury boat show to see whats going on. When I get there I see the boat I was told was available being displayed for sale. I ask a different sales rep if this boat was available for purchase, not a pre-order, but if this boat on display can be purchased to drive away with after the show. She says yes, not knowing who I was. Im like thats strange because I put a deposit on this boat the other day. She was like oh let me get James that delt with you.James tells me that the manager changed my application & deposit as a pre-order because they had the boat at the show. He said if the boat doesnt sell at the show it will be my boat.. WHAT??? That doesnt make any sense. Your telling me that someone can come and buy this boat at the show even though I just put a deposit and have a application in already?? I told them to give me my refund. I ended up going to Andersons boat that had a booth at thet same show. I ended up getting a StarCraft Pontoon boat for $29k. I was so fed up with Alpin Haus that the extra few thousand I spent on the StarCraft was way worth it!!!! Im still in shock in how they tried to sell the boat I put a deposit on and changed it as pre-order without my knowledge. WOW!
The custom vinyl work I needed for my boat came in less than the quote. Customer service was excellent! They took great care of me.
Awesome experience buying a boat!From the salesmen Lindsey and Josh , Vicki In finance and the Service Department and the thorough technician that went over the entire boat .....it was stress free.Friendly StaffHighly recommend
If I could give None I would for this store and RV store. Screwed us twice! Last year at RV store they sold us a camper with water damage and didn’t reveal it to us. They NOW sold us a golf cart at the Rt 30 store sight unseen (it was getting new batteries and “in storage”) was in good shape. AFTER signing finance papers, we are now told it belongs to ANOTHER store!! And we can’t have it!! If you buy from here you’re nuts. This is so illegal
Stopped 2 ask a ? About some canvas work on my custom truck in 45 min they did the job it was great charged me $ 108 where burnt hills upholstery wanted $ 300 for good service stop in real nice people thanks
Adam in sales went over above to help me out. Technical staff responded quickly to a small issue with our new boat. Good experience all around.
Michael was great, went over everything with us. Did all he could do to help us. Pleasure to work with him.
For delivery purposes... Above and beyond. Thanks for staying late to unload. Much appreciated!
First time working with the dealership, and I highly recommend. Brandon at the parts department did everything he could to make sure I had what I needed!
Staff was very friendly and courteous. Went above and beyond expectations to get my boat ready.
They are a fantastic Business and the people are awesome to deal with foreverything that they handle!!
Everyone we dealt with couldn’t have been more friendly and professional. Great place!
Quick service and thorough review of new boat.
Awesome workers there. Best place
Incredible service.
Great buying experience, awesome selection
Very helpful and friendly staff
Great staff, excellent service
Great boat and Excellent Services
They are all amazing!
Nice
Great service
Worst customer service ever
Total reviews rating 4.5
39 Reviews for Alpin Haus Boats and Motorsports 2023:
Review №1
2022-06-24We cannot say enough good things about Alpin Haus, Erich Kress the service manager, Morgan Mintzer the technician and absolutely everyone we met while spending the better part of two days waiting for the slide installation to be completed. Erich did so much to make the whole thing work from the start of planning by phone, to pinpointing the issues with the slide and overseeing the entire process with Morgan, all the way through to the finish of the repair. We were treated so well. Wish all businesses were like this!
Review №2
2022-06-02Everyone is consistently professional and very helpful. Most of my contact has been with service in the boating dept. and I have worked recently with Brian and in the past with Brandon, both have been great to work with!
Review №3
2022-05-27I recently purchased a pontoon boat and a couple of jet skis. Their sales staff and service staff were amazing to deal with. I would recommend them to everyone in the market for all that they sell and service.
Review №4
2022-06-01Nice local business that supports the city of Amsterdam and the people that live there. My experience of purchasing my switch and jet ski has been outstanding and made me feel comfortable over the long run of ownership with the assistance of Lyndsay, Brian B, Ron and Andy Z...
Review №5
2020-09-05Your staff is very knowledgable and friendly. The estimate for the work on my boat was clear and easy to understand. Brian in service was courteous, kept me informed as things progressed with an accurate finish time.I was a BMW Technician and Foreman for 30 years. The Mechanic who did the work on my boat was very knowledgeable, understanding and helpful.When I picked up the boat, it as clean around the repaired areas (as I keep it). (No greasy mess or spots to clean up).I have already and will continue to recommend your staff for repairs!If you want your repairs done by knowledgable staff the first time, look no further than Alpin Haus.
Review №6
2020-07-01Alpin Haus management is top notch. If you have a concern or question, they will listen to you. There are some outstanding people working here. Kathy Andrews in titling, SUPERB! Ron Male in financing, FANTASTIC! Andy in prep/garage area, UNBEATABLE! You will be very happy with working with this dealership. Sam
Review №7
2020-10-12I took my boat to be winterized and have the oil changed. Last year I was charged $323, but this year it cost $448. That is a huge increase from one year to the next, so I called another place and asked what they charge. They quoted me $280 for the same service. You would think if you buy your boat there that you wouldnt be ripped off when you take it back to be serviced. I am very disappointed and will take my boat elsewhere for service next year.
Review №8
2020-08-15I would give it 0 stars if I could. Our hot tub had a leak in it. One of the service people came and looked at it and said it needed a new valve. They said they would order another one. This was 6 weeks ago. My husband called 4 times and went there in person 3 times to see if the new valve had been ordered. All 7 times he talked to someone at Alpin Haus they said we’ll look into it. They took his name and number and never once made a return call. That is just bad business and a lack of common courtesy. It is sad to see how far this establishment has fallen.
Review №9
2019-07-24Edit: The staff really do care that they are providing quality products at competitive prices. I will be a returning customer for anything they can help with.I appreciate having good local businesses nearby, I really do. We had a great time through the purchase/prep and delivery of our new hot tub.PS- as a recreational products dealer maybe you could be open after us workaholics get out of work during the week to pickup chemicals and parts!
Review №10
2018-05-03I had been looking for a new boat for a few years. Each time I came close to buying one, I had a bad experience with someone at the dealership and changed my mind. Finally I tried Alpin Haus. Both my husband and I met Josh and were very impressed. He was knowledgeable about the boats but friendly and courteous to us. We made several calls and trips before making the purchase and each time we had a positive experience. Also, we decided to have a canvass enclosure added so we were introduced to Dennis. He patiently designed just what we wanted, then proceeded to create it for us. Amazing. I can’t say enough about all of the employees at Alpin Haus. They make boat buying painless!