Wheelchair-accessible car park
Yes
AMC Palisades 21 in West Nyack
Categories
Location on the map
West Nyack, Rockland County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Food
Yes
Amenities
Good for kids
Yes
Comments (199)
Comfy seats and great picture and sound! So glad to be back in a theater to see a movie. Awesome!
Its a great place to watch so calm and cozy and the sound there is incredibly good it really makes you feel like your in the act.
Its was nice to watch a movie with iMac experience but the seats where not comfortable. Had issues with my neck,Other then that nice staff .
One of very best malls. My daughter loves visiting this mall for so many attractions under one single roof.. Perfect place for a winter outing. I would specially call out the adventure rope park which is one of the biggest indoor rope park, the bowling, VR game arcade, a indoor wheel, carousel along side lots of food to choose from.
As far as theaters go, it doesnt get much better than this. Fully upgraded stadium seating with individual reclining seats. Massive screens, great sounds, many offerings. The only thing its missing is food ordered and delivered to your seat--think Alamo.
Absolutely disgusted with this place. I was told I couldnt bring my water in. I am on certain medications that require me to have a certain amount of water with me. I do not have that kind of money to be getting their $5 water. As a result, I dehydrated during the film and had to leave. The only reason they would do this is pure CAPITALISM. There is no good reason at all people cannot carry their water with them. Absolutely disgusted. Will never come to this place until they change this possibly life threatening rule.Add to that:1) excruciatingly uncomfortable, stiff seats in the overpriced LIEMAX theater2) having to get back in line for reentry3) slowest imaginable concessions, taking nearly 15 minutes for only two parties in front of me
I saw Dune here. Seats are super comfortable for long films. The seats didnt mess with my hemmoroids or busitus.
I go here because of their recliner seats. Clean, tidy, good menu options.
I love visiting new theaters. This is one of the best theater visited. Seating were good comfortable. Best part about this theater is located inside the Palisades Mall and its is one of the adventure to find the theater if visiting this place first time. Please do visit this theater recommended place. I watched 007 Not Time to Die on Imax worth it!!!
CRAZY girl at the cash register. Yelled and cursed and my son and me. So weird! I asked for the ‘manager’, the manger was also afraid of the cashier, he could not even look up at me! Just mumbled and let us leave with our refund. I am so confused! Can we get some control at this place please??? I felt like I was on one of those candid camera shows, so bizarre. Anyway, after that I will have a hard time going back to one of my favorite theaters.Attn manager: you need to learn how to coach your employees and LISTEN to your customers. You are weak, grow up.
The experience was wonderful, my son rented the theater for my grandaughter. So the fact of having the theater to yourself was great. Would definently do it again. The theater was clean.
This movie theater location is awesome. You have so many things to do in one place. You can go shopping, eating, and then finish it up with some entertainment (movies). The movie theater have some comfy seats and some good popcorn.This location does provide free parking, just make sure you know where you parked because this mall is hugeeee!
Gourmet popcorn, recliner seats, a good crowd and a mall to shop and eat in afterwards. One of the better AMCs Ive been too, worth the trip from NYC and will probably not go to another other than this one.
Killing with pop corns/liesThe God Father 50 opening night at PP Mall AMC. I was there to watch this classic movie again half a century apart. Unlike myself as a young boy having watched this movie enjoying pop corns with lots of salt and butter, I and many others in their 60s, 70s or 80s now sitting in the same theatre are mostly advised by doctors to reduce cunsumption of salt for a number of health reasons. Thats why I asked for a bag of unsalted pop corns from a lady busy training a new employee in the pop corn booth. She said, spices except salt were added to the pop corns and handed me a bag as if she is teaching a correct way of business to the apprentice. However, the pop corns were saturated with salt when I tasted them in Theater 9. I returned it for another snacks, and quietly asked, Someone shouldnt say sorry? While the new employee on OJT said Sorry, seemingly his supervisor prouldy replied/lied again with a straiht face For what? as if demonstrating an AMC business manual with regard to seling pop corns. This selling strategy certainly echoed the idealization/dramatization of deception masterfully portrayed in The God Father and it was accepted for the AMC pop corn selling business that also can murder old people with health issues. The difference is that those in the movie kills people for millions of dollars but this AMC lady, only for 10 bucks. Beware, seniors!!
Always great, no complains. This time my family and I were the only ones there so it felt like I had rented the place out
I really like the seating including picking the seat, comfortably reclining and spacious seats, and leg room in between seat rows. I have not been to a movie theater for almost 2 years. Love the update.
Classic movie theatre, great choices to eat and drink, never ran into a cross staff member.Definitely recommend 👍
It is nice to finally go to the movies. The place was not crowded during the week. May not be the same during the weekend.
Nice and spacious chairs. Dont fall asleep. You really can we you lean all the way back.
Great experience at AMC as always.. Im all about the clean bathrooms at friends and they do have them here. But that is also if you go to the 1st show of the day.. Due to shortages they had no butter for the popcorn good thing I dont eat buttered popcorn. Great to be back after the pandemic.. They are always clean
Nice theater and courteous staff.
I am so happy they reopened. Great movies premiering soon. You cant beat the nostalgia of an indoor movie theatre. However, they did raise ticket prices.
Nice and clean.. staff very helpful. My first time at this AMC.
That theater did not have comfortable seats, no leg room for tall people
Very comfortable seats excellent surround sound.. No complaints.., Had more than a year I did not attend a Movie theater was amazed on how comfortable seats are Now..😜😜👍👍👍👍👍
Great seats and great sound. A true cinematic experience.
I feel like they should pay me for the 20 minutes of previews I had to sit through
I bought tickets online on the amc app i never received an email or my tickets. i went to amc to see if they could access my tickets. the manager Chelsy had made this story that my tickets arent there and i that bought them somehwere else. i refused to leave because i had paid for them and she was to lazy to even do her job right and listen to me, she was teling me to pretty much leave. thank god for Ethan, someone give this man a raise because he was more of a manager then Chelsy could ever be. he helped me out found my tickets that Chelsy claimed werent there and i was happily able to watch my movie with the tickets i bought. when chelsy wasnt even doing her job in the first place because she did nothing. The fact that chelsy had managment training and couldnt find the tickets but Ethan could says alot. Amc know your workers and who deserves a higher position.
Nice experience... seemed clean. Theater was packed! Concession prices are getting hard to swallow.
Sadly theater is showing its age. Seats no longer recline and not very clean
Great theater. Always come here for movie premieres .. restaurants are right outside and can make the movie with time to spare 😎
The seats are great, amazing really..., popcorn is good, love the layout.....people are helpful and friendly. Sometimes they still miss you when youre in the premium line, but overall very friendly
Recently went to AMC to see Black Widow in IMAX. Mind you I have not been to this theater since Valerian and the City of a Thousand Planets. I believe the theater we were in is new as the screen reached those true large heights. The seats in this Ewen theater do not recline but we’re still quite wide enough for a man of my larger size. The staff was courteous as to be expected. I look forward to future visits.
Great place staff is great I always visit with my wife we are treated very nice!
In the theater we were in, many of the seats need to get reapulstured desperately; and they didnt recline too well.The temperature was too high in my opinion and when I spoke to one of the managers about that and how loud the movie was, his response was that I should have left the theater and told them about it so they could have fixed the problem right then. How am I supposed to leave the theater while my young child is sitting there unnatetended?! Shouldnt they send someone to the theater to check in on it? Never had any issues in the past, even when they first reopened but I was not too thrilled this time. If I could, I would give it 2 and a half stars.
Good movie theater as movie theaters go. Okay seats are comfortable and recline even. Depending on the actual theater, screen size varies and there is even an Imax screen, but those seats dont recline, last I spent that money. The concession stand is basic and on the expensive side but arent they all. Overall I would say best theater in Rockland. Love that one can pick their seats when buying tickets.
Great theatre. Been coming here since I was a child. Been through all the changes, though al the ups and downs. My loyalty remains with Palisades AMC
Bought tix @ the vending machine because the long lines. Customer service is iffy and concession stand area was in need of cleaning (popcorn explosion) Imax theatre was nice and has comfy seats.
We rented the theater with friends, main lobby wasnt crowded, our theater was clean, seats smelled like they were sanitized and the employee at the front was super nice and cordial. Good to see great customer service!!
Very comfortable chairs. Friendly Staff and clean environment.
Awesome, very comfortable chairs. Excellent place to watch a movie.
My favorite theatre in the area. Redone in 2016 with reclining seats and stadium seating. A great place to see a movie on the big screen.
AMC Palisades 21 Is the absolute WORST possible franchise location you could attend! I’ve unfortunately come to this theater many times because it’s the most convenient near me but, every time we visit there’s always an issue resulting in us not wanting to come back! Today was our final BREAKING-POINT, we are extremely exasperated and dissatisfied from our overall experience. After purchasing tickets at the counter and arriving at the designated theatre number things took a turn for the bad. An hour into the movie there was constant chatter and laughing from a few rows below. Fellow movie goers were also upset and politely asked the group to quiet down. The conversations were everlasting taking up almost the ENTIRE film! Once the movie ended, an argument broke out in the theatre resulting in foul language and threats for both parties. We couldn’t enjoy our perfectly good movie in which we went to speak with customer service. At the customer service desk I expressed our not so good experience from watching the film. The so called manager, Chris was extremely RUDE and OBNOXIOUS. He demanded that we left the movie sooner and therefore there was no way for compensation of any kind! On top of it all he denied to give us an apology due to our fault and lack of communication. After going back and forth about what had happened, we ended up walking away with the corporate number. About 5 feet away from the counter, Chris raised his tone stating “next time you mumble sh*t under your breath, say it to my face!” We were in utter SHOCK and disbelief! We walked back to the counter demanding him to apologize but instead he’d rather snicker with his former coworker which didn’t give me his name. NEVER have I ever seen such unprofessional and uncharismatic staff members! (Note this hasn’t been our only foul experience with staff here before) It pains me to close down my AMC Stubs Member account but we’ve had enough! Coming to this location for over 7+ years we finally decided to not choose AMC theatres no more.(10/15/21)We had a group of four to see the new Halloween Kills movie. Unfortunately we had a rude encounter with the staff at the entrance. As we showed our tickets for the 9:15pm showtime, Ciaara immediately raised her voice demanding us for our ID’s. When informing her that only one in our party had one, she denied us entry. Ciaara had an excessive tone while rolling her eyes and even exclaiming that she couldn’t deal with us and moved on with a new group. We asked to speak with the supervisor in which she ignored our request. There was no need to handle the situation the way she did, without even an apology. We all ended up getting a refund after driving 30+ minutes to see the premiere.
Fine, but signage is poor and its getting a bit run down.
Went to see a movie. The place was okay and the bathrooms are not clean at all...
My go-to movie place since I was a kid. The food is pretty bad and the seats in the IMAX should probably be updated, but Im really here for the regular theaters and the movies so I dont really care about that stuff.
Great AMC theater with very comfortable seating.
Reclining chairs ,order tickets ahead is possible,great sound system.
So...shang chi weekend and we had IMAX and popcorn in hand...but the movie theater projector failed. After getting a babysitter and using all this time to get out here and coordinate. They did refund our movie but was barely apologetic. Granted I doubt they had the staff to handle this weekend. I hope they get help if not its going to be refunding a lot of movie goers
Very nice and clean. Prettiest bathroom Ive ever seen in a movie theater, restaurant, etc.Theater chairs are very comfortable. I was dozing and i didnt even recline the chair. Lol.
Nice movie theater with a nice selection of movies but I find the seats to be a little uncomfortable.
The recliner seats are so uncomfortable that you would reconsider going to a whole different movie theater. The good thing is that there are plenty of things to do at the palisades mall but please save you movie tickets for a more modern cinema (until they renovate)
There were kids talking and screaming all the time during the movie. I think this should be monitored.
Glad to be back...bring ear plugs if youre sensitive to loud volumes, not a complaint...it helps to cover rude talkers
I did see a pair of rats in the middle island kitchen they have and when a lady who also saw them and I told the supervisor he just laughed and say they deserve to catch the newest flicks as well... lmao really funny but nasty as well... smh management
There was no social distancing and we had to take off our masks to eat popcorn. And there is no way of knowing if everyone is vaccinated. Sooo..... Go at your own risk.
Plenty of stalls in the ladies room.Picture and sound quality are always good. Staff are helpful and friendly. Popcorn is delicious.
The theater was super cold and the seats where super dirty. Last time here
I have had some decent experiences at this theater. The popcorn is good and I like their wide variety of movies always playing that you could not get at any other theater.Last time there, I wanted to speak to a manager and no one was even at the desk. That might have been bad luck or during break time, I don’t know.Another thing, they would not refill my popcorn unless I was a stub member?? Usually theaters make things better for the customer not worse. They throw out so much popcorn at the end of the day if someone buys a jumbo popcorn.... then refill it! That’s been the way it is for years. I had to get my friend to prove that they were a member to get the refill and it was a waste of time. They could have just refilled it and helped me out if they wanted to. Granted one woman was very nice and did it right away before. The second time around the worker was stalling. Gotta say this if I pay 15 bucks for a popcorn they best refill it for me. If they don’t, then I’m not coming back.
Clean. Awesome screen. Concessions could be better but mostly people know what they want but its nice to know that large is $8 plus when small is $8.49.
Nice movie theatre. I really like the seats! Theyre very comfortable and its really nice to just chill out. Besides that, theres nothing really special or interesting. The atmosphere is nice, but it doesnt really blend in to the rest of the mall. The staff seem like they dont really care. They dont check up on the theatres and I think that they should because there are too many loud people every time I go. Dont hate nor reccomend. Its just convenient because of the fact that its next to the mall.
This is our favourite place to watch movies on big screen. The seats are so comfortable and the place itself is super clean. The surround sound and the other effects comes out great and makes the whole movie going experience worth it. the toilets sometime are very dirty and they should look into it to get it clean more often.
Rude and disrespectful service of one of the people checking tickets.
Never go here! I chose the handicap seat in the center so I could open up the armrest to make room. ( I have a healthy 425lb frame and need the room) apparently they sold the ticket next to me to some child of a family sitting behind me! The child obviously couldn’t fit but there were no more seats in the theatre, so what do they do? Ask me to stay in my designated seat space! I would if I could but my body type demands more room than the measly 3 and a half feet they provide! I was so embarrassed I left and asked for a refund. The front desk said since 15 minutes of the movie had passed they could only refund me 90% of the ticket price! Outrageous! Don’t go here unless you wanted to be treated like an animal! (Also the pretzels were not warm at all and not a decent size!)
The theater is pretty good. Seats are nice. The IMAX screen seemed smaller than others Ive been to. Stick to the popcorn. Food takes a really long time to get. I almost missed the beginning of the movie.
Great. Except for the lowlight food pickup area bookended by the mall fire alarm going off during the last 10 minutes of the movie. Maybe invest in some more soundproofing? That was a rhetorical question.
I work here, so of course its great.
Most comfortable seating I have ever experienced in a movie theater. Cushy leather seats with fully adjustable back and foot rests. So comfortable, you can enjoy a movie even in the front row. Another plus is that you can choose your particular seat in the theater when you buy your ticket. Food and so much a not particularly expensive for a theater plus you can put as much butter as you may want on your popcorn and refill your soda as many times as you want.
I really like this theatre! I was a little weary wondering how packed the movie was going to be, but the fact that you have reserved seats eased my fears. Oh the seats! They are powered to be able to recline and have ample leg room - as a tall person this is always a fear and this place took all my fears away! Definite best. Clean. The employees were full of smiles and looked like they enjoyed their time during my visit. Was my first time at this theatre and it definitely wont be my last!
Book a recliner seat for an Indian movie .seats were very comfortable and theatre experience was exceptional.
Comfortable reclining seats in stadium seating fromat. Theater and lavatories are at times dirty. Limited staff with nobody appearing to be in charge. Customer service help could be more pleasant and more accommodating. Self serve ticket machines are frequently broken. Way too many trailers prior to the feature....almost 30min!!!
I just read a review Some white guy asked for my ID when I went to see Suicide squad 2..dont go..Last time I checked its a R rated movie and you have to be 17 or older to see an R rated movie.Sorry its been a theater rule for decades It has nothing to do with him being a White guySad that the race card is played so often when insecure ppl play victim instead of following same rules as others
Nice theater. It was clean which is always a great thing. Love the theaters with the reclining seats! Not fond that they have gone to human less ticket screens. It takes twice as long to get tickets because no one knows how to operate the system.
First time back to the cinema for us since the start of COVID-19 still gloriously lusty and as exciting as always. IMAX
High prices but super comfortable recliner seats. Reserved seating is a plus so you know beforehand how full or empty the theater will be and you can reserve good seats. Lots of screens and open many hours so its a good place to go for indie and Indian movies.
It was okay. As someone who does not go to the movies often I was surprised that I had to head to the customer service booth the let them know that the movie was supposed to start 15 minutes prior. We were in theater #7 which had electronic recliners which was cool. Very comfortable.
Nice theater, comfortable reclining seats. Courteous staff. Nice Rewards program. We usually go out to eat after the movie so I cant review the concession stand. Restrooms are usually well taken care of.
I was in NY visiting family during the release of Aquaman. Decided to go the last showing of the day (12am). The seats are comfy though I was disappointed as they did not offer Dolby Cinema or reclining chairs. The seats were more comfortable than most but not the best.The staff was polite, the theatre was clean. It is located in the top level of a very large mall and takes a while to get up to the theater from the ground level.
I went to amc theather a couple of years ago in 2019 in the palisades mall was upset 😡 at the time I went to get popcorn and soda when the cashier stole my money and I reported to Clarkstown police
LOVE affordable Tuesday matinees as a stubs member!! We made weekly family and friends movies part of our summer fun plan on a budget 😄 why pay full price, ever, for a movie?Also LOVE the reclining, reserved seating. Even the seniors will come along and its safe and comfy in case they doze off 😉*Only complaint is that EVERY time we visit it looks like a small boy has gone from stall to stall in the ladies room peeing at the entrance to each toilet stall. Its pretty gross, but we cant come up with any other explanation for why there are drips down the walls and doors and small puddles of urine at the entrance to almost every stall 😲 Do they never clean this place? The walls and doors all need sanitizing in the worst way 🤢
Chose this theater because it had the fancy seats, but, due to the armrest design, I couldnt get my woman next to me. Also, there was a big stain on the screen, very distracting, and the volume was very loud. My movie was awesome, but I will not be returning.
They don’t have sweet popcorn
Mobile order was the fastest I’ve ever experienced and I’ve been to MANY locations. Could use some decor renovations to brighten up the place a bit but otherwise, love it!
First time going back since this pandemic. It is clean and everything was great! The snacks and the atmosphere was amazing 👏.
Place is absolutely disgusting. The bathrooms look like someone wiped dumped a sewer on the floors and wiped it around with a wet mop. Also, they do not allow you to bring in a coffee??? Had security follow us around to make sure we drank our coffee before going in. Tell me how that makes sense. I guess next time Ill get the SPECIAL DEAL which is a large popcorn and soda for $20. Thats a special deal alright. The seats are comfortable at least, when theyre not covered in the last movies popcorn. I think we came at a wrong time, maybe the janitors were just on vacation. Other then that its a good time.
Reserve seating - yea! We picked our seats when we paid for tickets. This is a VERY NICE touch.PROS: Gave me time to go to the concession stand without worrying about finding a seat in front row for popular movies. Seats are comfy. Leather seats with control pad to move feet up and recline far back. Big cup holder. If the movie is boring, you can take a comfy nap!CONS: If youre not in a center seat, you must put your feet down for someone to pass. And controls are not lite in dark lighting unless you touch the pad at the right spot.
It was a great experience. The customer Service was actually great but if I have a bone to pick with this location was they did not have part of the menu available especially hot dogs, sliders and the Bavarian pretzels. On a Friday Evening with customers streaming in, I know all of the items should be ready and available. Hopefully if I go to this location again, everything on the menu will be available.
Used the AMC app to buy tickets and popcorn ahead of time. Everything was ready when we arrived. Bathroom was clean. Movie ran smoothly with no issues. Would advise ordering tickets ahead of time as the line for ordering/pick up was quite long.
Its close by we love going here
Love this theater. I frequent it with friends all the time. The Stubs A-List allows for 3 movies per week and is 20 a month. It’s a great deal if you’re a movie buff. The seats are comfortable and relaxing.
Clean theaters. Fresh popcorn and clean restroom what more can you ask for .
Best movie theater ever! Reclining seats with enough space to not bother anybody around you. Very clean and well maintained. This should be the standard of all movie theaters.
I like AMC theatres but this one needs a serious update. Couldnt get comfortable because the chair control wouldnt work and I didnt find this out until after the movie had started. I was trapped in a partial feet up back down position and it was a packed house!! I was so disappointed ☹️in my experience there. Liked the movie John wick 3 and look forward to#4.
They are pretty good. Nothing fancy. When it a busy its buys and gets messy but thats a movie theater for you. The seat that I sat in the sensor was pretty bad. It was very flaky on when it wanted to work or not. Which sucked I was Ted to be able to play with the seat till I was comfortable.
Went to see Jurassic movie, and the movie was great. However, customer service was horrible, no smile, nothing. Ive never been to an AMC theater before, and I will only go because of the huge screen. There was NO toilet paper in the womens bathroom, in any of the stalls, except for one. A girl was handing it out to everyone in the bathroom. Overall, the place was clean, and the chairs were completely comfortable. It would be nice if the staff was retrained in customer service, and had someone at the ticket kiosks for first time people who dont know how to use the machines. Other than that, had a wonderful date night.
So many movie options with 21 theater screens, and all with a comfortable reclining seat to boot. All of the recliners are also the adjustable ones you normally find in the AMC Dolby theater screens. So not your average 2 button recliner with 1 part moving (head and feet moving together).. this is a 4 button recliner with 2 parts moving (head, and feet separately) that you can individually tweak. Love this theater.If you found this review helpful or you enjoy clicking on things.. I’d be delighted if you gave it a 👍🏼 like. Cheers 🍻.
Excellent theater with a great screen and nice seats but its filthy. The bathrooms are some of the filthiest I have ever seen with sticky floors covered in urine. There was trash in the theater everywhere. It seemed like employees didnt care about cleaning.
Rough experience yesterday afternoon (8/17). Seats were dirty. The screen had two large stains on it. The guys working the concession stand were unprofessional. They asked me if I knew how to make coffee because they didnt know how. (If you dont know how, just say you have none in stock!) They went back and forth to return to the register to tell me I should leave with my two kids and get a coffee from Starbucks. ... I should go to Starbucks and try to SNEAK IN HOT COFFEE in my sweatshirt. The only reason I gave 2 stars instead of 1 was because the ticket people were nice and the guest services employee was sympathetic when I let her know the theater screen was stained.Please train these kids properly or at least teach them to avoid interactions like the one I experienced.
Seats are a little worn but very comfy. All reserved seating. Bathrooms are busy but reasonably clean and concessions are OK. Great place to go if you want a particular seat and enjoy reclining to watch.
Watch out your seat!! Sometimes your recliner won’t work for you while watching your movie! Because these automatic recliner seats have dull touch sensor. I couldn’t recline seat at all for entire movie time. It was very uncomfortable and wasting money and time! My husband couldn’t change position either. I have never experienced such like this horrible seat in any other amc theater before! However costomer service gave me free ticket later. Still I’m not recommending this AMC to everyone. I will try to avoid coming back here with my family again.
I am HIGHLY disappointed at the service i received from this theater. During the movie the person next to me answered 2 phone calls, sent multiple text messages (man movie goers were yelling for him to put his phone away) and was playing music through his headphones. I left the theater and went to guest services to express my discontent. I spoke to a young women and man at about 4:30pm and they ensured they would have someone come speak to the man. I even provided them with his seat number but no one came to correct this mans behavior and he received yet another call. I asked him very politely to leave the theater and take the call and he refused. I was very uncomfortable and i was walking out of the theater another man in the first row about 4 seats in lit a cigarette. I was shocked at the behavior of these men and disappointed of the lack of customer service. If someone would have came to speak to the man next to me then it would have not forced me to leave the theater early. I have never been so disappointed at my experience.
I have never been in this theater and seen it anything but clean. Its something I honestly very much appreciate because no one wants to sit on stale popcorn and get gum and old candy stuck to their shoes. The bathrooms are also pretty good as far as public restrooms go.
The best part of this theater complex is that all seats are suoer comfortable. I think (I could be wrong, though) all sests are recliners which allows you to recline with just a switch. Great sound and projection. Being inside a mall allows you access to many eateries and bars right inside.
Besides the little air condition hiccup........ the place is awesome, bathrooms well kept, theatre for the most part neat and I have no complaint customer service took great care of compensation for issue. Customer service was very helpful and polite. Thumbs. If I was the driver I would come to this theatre a lot more like I used to many years ago.
This AMC theater is your average AMC movie going experience. Same concessions, nice recliner seats and reserved seating makes it a overall Good experience. (If watching a movie in IMAX note that the seats do not recline and are not as comfortable as the recliners but it makes up for it in the Huge screen and great sound)
Amazing Theather. I loved how comfortable the seats are. Very organized, employees are attentive. The snack bar is clean from the Soda dispensers to the condiments counter. My second time here, definitely coming back with my family.
Cant get comfortable in those huge recliners. Theyre weird and sticky. They push my head forward. Staff is not very friendly. Go to Regal in nanuet. Its more comfortable. And more friendly.
I was really excited to go there, but to me the prices were to high considering that it was a throwback movie. so i went and got food, which was totalling to be $16.00 ., for just a med. popcorn and small drink. I went to the drinks which was pretty cool that i was a self serve machine. I walked in the theatre and i went to go find my seat but there was popcorn piled up in the from the i guess the last movie, so i went to another seat that was empty and it was a journey to get there because the isle was filled with bags and candies and popcorn buckets.worst visit ever, they should at least clean it at least 10 min before the movie starts
I like the new seats which are very comfortable, the prices are fair, good service for the food, but my biggest problem is i dont like the new system they changed recently how people can reserve a seat or more even if theyre not at the theater, its unfair to those whos already at the theater in person. If youre not there to grab the seat you wanted, oh well, its your problem and responsibility, next time be on time, simple is that.
This place would get 0 stars if possible, but 1 is the lowest I can go. My experience here was absolutely horrible, I am not one to run to the race card, but I honestly felt racially profiled, discriminated and mistreated. I want to get into details, but its such a long story. What I will say is that customers should never be treated by management the way this animal of a manager on duty treated me and my son.After being scanned into the theater, sitting down and 20 minutes into the movie is not the time to discuss issues or discrepancies with payment and/or errors with ticketing. It doesnt cost a theater much to accommodate customers for the sake of customer service and repeat future business. This is going to corporate fosure!I never liked this location from the get, I should have gone with my gut feeling, but I will not make this mistake again. Never returning to Palisades AMC Theater again, mark my words, I am pretty stubborn with these statements, so you can count on never getting my business.I will leave it here >>> the manager on duty that night must be a Trump supporter!!! ,👎👎👎
This is the best theater.Comfy reclining seatsReserve your spot and then wait on line for the concession stand.Can get crazy crowded, but once you get in those chairs and the door closes, Hollywood awaits.GREAT IMAX EXPERIENCE.....
On a Wednesday night the place was crazy dirty. Staff was friendly, but a lot of them were talking with each other and not customers. The seats felt like they shouldve reclined, but didnt. $21 IMAX 3D tickets and uncomfortable seats dont mix well.
I felt very comfortable despite the pandemic. Theatre was not crowded everyone was sitting within distance from each other.
Stadium seating, reclining seats in non-imax, and atom participation keep us coming back. When the seats are also reservable, its even more appealing since it does get a bit crowded at times. The theater is generally well maintained and self-service options are also available for ticket purchases.
Went to see “The Mule” today at 11:00. At first everything was very nice. Staff, ticket purchases and the rest. After 22 minutes of advertising, which is crazy, the movie started. Great movie, totally into it, and with about 10 minutes left the screen went blank and the lights came on. The alarm sounded and said we needed to leave the theater for an emergency. I noted the time. We all left without incident. We were outside the theater waiting for further instruction when an employee came out with a bullhorn and said they were waiting on the fire department to show up and give the all clear. While we were waiting one of the employees said that they would not start the movie where it left off, it would start from the beginning, which is crazy, there was 10 minutes left!!!! They then said that we would be given a refund and a credit to see a movie any time within the next 30 days but this couldn’t be done until the Fire Department came and reset the alarm. This was 25 minutes after the alarm sounded and still no Fire Department!!!!! What FD doesn’t respond to a fire alarm at a movie theater in less than 25 minutes!!! We went to go get lunch and by the end of lunch the theater was open. I wanted a refund and a ticket for a new movie, I was then told only one of those were going to be honored. When I asked for the refund of my money I gave them the receipt of the credit card transaction from their kiosk. I was told that I needed the 3 separate tickets that you hand the ticket taker, I only had 2, don’t know where the other one was. I then said again that I have the transaction receipt showing three tickets were paid for and was denied again. I begrudgingly accepted 3 free tickets for the future and left. While leaving I overheard the change of shift employees talking about having ANOTHER fire alarm, must be a common thing. In summary find an other theater. One that has a properly functioning alarm system, one with a FD that shows up, and one that honors their word and takes care of their frustrated customers who invested almost two hours into a movie but were not shown the last 10 minutes!!!!
The theater was clean. I enjoyed the comfy seat. It wasnt working though. Im still in disbelief about the excessive number of preview AND commercials before the movie...just under a half hour. The staff is shorthanded and overwhelmed. It shows at the concession.The concession prices are crazy. They have a $22. Bavarian pretzel. Which, legitimately, would offend ANY person from Bavaria. Its a 1.5 pound doughy loaf of bread...Stained and salted to further its nastiness. They REALLY needed to visit the Wetzels pretzels just outside the theater doors. Just to see what pretzels are. The lobby layout is awkward...sort of a TSA setup. Not inviting at all. I can go to other places for my movies.
We went to see The Joker. Strange movie. The theater seating area was clean. The concession stand was a little messy for it to only be 4pm so I bought some Nips (cause they are in a container) and i skipped the beverage machine. Sticky, icky.
Great movie theater overall but the chairs arent the best. To be honest the chairs are kinda uncomfortable. Other theaters have chairs that you can lay back some and get comfy. The IMAX is cool but when I went to go see US recently the IMAX was a 2d IMAX. Like I said before cool movie theater but needs some improvements/upgrades.
While Im not an A+ Stubs member, being a regular Stubs member makes every visit a little extra special and the staff here add to my joy. The theaters seem clean, the food is well prepared, and the restrooms are well cared for.
Never actually been in to.watch a movie but my kid n his friends have and they love it. I appreciate that the ticket person allows us to go In without a ticket to buy food . You have to show your ticket before you enter the theater.
The IMAX theater has very uncomfortable seats and there is a foul odor of BO in it, I avoid this IMAX all cost. The other theaters have recliners and are again my last option to see movies at. The other options at garden State and Riverside are far superior.
Fun place to take the kids for a movie. Comfy recliners and decent movie food. Overpriced, but isnt it always? Make sure to reserve your tickets in advance or you may get stuck sitting in the front row. Neck cramps, anyone?
Theater used to be so much better. With the reclining seats, more space is taken up and less people are fit in. With the reserved seating its almost impossible to buy a ticket right before the show and get a good seat. I still havent seen the new Star Wars because every time I went the only seats available were in the front. CORPORATE GREED!!!!!!!!
The theater is conveniently located inside the Palisades Mall (4th floor) and has lots of movie options...in fact, my husband and I came here because they were one of a small few still showing Aquaman two months after its opening date. They have recliners which have become mandatory as far as Im concerned. The recliners were a bit finicky...our chairs required precise pushing in just the right spot before they would even light up so you could see what you were pushing so we thought they werent working at times. Theres stadium seating so no worries about seeing past heads. The line to have tickets scanned went past the entrance to the theater but the line for concessions was moving at the speed of light...there were about 7 people in front of us and we werent even prepared when we heard next, nor were the people behind us when we told them they could go ahead of us. Even though we have lots of closer theater options, we would return due to the mall location with lots of other options to make it a full day.
I can take the bus there with very cheap 3 dollars from my campus.Although the IMAX seats were not that perfect, the seats in the regular theater are very comfy! Really like this theater in this mall with sundry stores. I will always recommend my friends to come here :)
This place has really gone down hill. Not clean. Bathrooms are falling apart. My friend and I spent almost 10 minutes trying the various kiosks right outside of the theater entrance to get tickets to no avail. Finally went inside and asked if there was a problem with them. The young guy at the counter said, Oh, yeah, they dont work. I said maybe they should put a sign up saying as much. He just stared at me like I was speaking a foreign language. I will plan on going to another AMC theater in the future. Definitely will avoid this one.
Theaters were nice - facility seemed clean, the folks at the concession area were friendly. Parking for the theater is a mess while theyre under some sort of construction - it is a bot chaotic. I recommend being early to account for parking congestion and traffic.
Great experience! Nice big recliner seats. Ill usually make the trip here for the big movie premiers. The assigned seats are nice to. No rushing to get a good seat.
The customer agents are friendly and the food is delicious and warm as long as you get the friendly customer service agent that makes certain the food is made right. There were times when, I encountered unfriendly customer service and my food was cold and not made right. Additionally, this place is highly recommended for matinee prices and as a premiere stub member because, you get the best prices and deals for food and tickets without any of the fees associated with the regular service. I enjoy going there since it is located near a Target so I can get some shopping done while I wait for movie to start and mornings are never busy, so you usually can get the whole theater to yourself so you can relax and watch movies with no distractions from loud noises and bright lights from people and cell phones.
The place was clean (we got there for the first showing) but this review gets a full 5 stars because of those COMFY recliner seats. Food is expensive, but you expect to pay astronomical prices when you visit the movie theatre, right?
I love coming to this AMC with my friends on Tuesdays. Movies are only $5 on Tuesdays if you have the stubs card. The theater is usually clean and well kept. The only thing I would change is the pricing of their condiments. I am speaking on behalf of alot of people when I say the food is ridiculously overpriced.
Im so glad they are back and running. Comfortable chairs, clean, and decent food. If they sold beers this place would be complete!
Pros: Seats are comfy as hell now they reclinePretty cleanStaff is adequateReserved seats can be niceFood is good, and on par with normal expensiveness (just go to Target beforehand honestly.)Cons: Reserved seats mean harder to buy ticketsBigger, nicer seats mean less room, making it still harder to get ticketsThe ticket machines outside the theatre break down a lot and the line inside is annoying.In conclusion: Overall a good time but the new set-up can be annoying. Plan ahead
I love coming to this theater! Its so awesome! I especially love the Coca Cola Freestyle machines and the super comfy red recliners that they have! They really did a wonderful job of remodeling the place!
You never get a second chance for a first impression.the only two concessions lines were focusing on the premium member customers. didnt acknowledge us regular folk.they were so slow that more people kept coming into the premium line line and they hadnt advanced the regular line at all.eventually one of the two concession workers realized this and asked the other to take one line and he would focus on the premium line.why were they slow. they werent trained.the worker on my line gave the customer before me the wrong quantity of an item, then the wrong change and couldnt open the register to resolve the problem. she needed the other worker to leave his line to help her.I decided to try the gourmetpopcorn.I really didnt think they could screw up popcorn at a movie theater.they did!cold, stale and soggy cheese popcorn. I am so glad I paid extra for this .BTW, I attended an 11 am movie on a Saturday.I am not sure to be happy to pour my own soda and add my own butter to my sons plain popcorn. Or be sad that they cant manage the most basic function of a concession stand. All in favor of up charging for an inferior product.good god I hate to think what would have happened if I tried an item that had to be heated. then you get to stand in another line to wait again for your item.terrible experience..Oh yeah, clean comfortable theater. but that is the minimum expectation.So point deducted for the only variables here.if you want to improve on a tried a true movie going experience. take baby steps. train your staff. and dont try to make it something its not. VIP line at the movies? really!
Seats are always full of popcorn and grease. They couldnt care less about the cleanliness of their theater. I have to bring my own wipes and napkins to clean the seats. EVERY SINGLE TIME
Nice lounge chair seating and Tuesday discount make the movies fun again. I had stopped going because of the ridiculous high prices but now an occasional Tuesday is reasonable. Refreshments are overpriced, of course.
Bathroom was filthy. Almost every stall was out of paper. For the price we paid, I would expect the bathroom to be maintained. The seats and sound were good, but a clean bathroom is a must for me.
Very clean,spacious and friendly staff.
My favorite theater in Rockland. Pros- Seats recline. Self serve drinks. Popcorn is good. Bathrooms clean. Cons- concession line can be long. Movies sometimes sold out, so buy tickets online.
Many movies to choose from an plenty of parking.
One of the staples of Palisades Mall. It houses numerous theatre with reclining reserved seats. The seats are clean but they sometimes to forget to plug them back after cleaning. You can order your tickets online (recommended) and snacks so you are not rushing.
I became an A-List member back in November, after the whole Moviepass thing went belly up. Havent looked back yet. Went to this theater for the first time on Saturday December 10th, because they were showing advanced showings of Spider-Man: Into the Spider-verse. By the way, fantastic movie, but I digress. The theater had the reclining seats, and boy howdy did that make the movie that much more enjoyable. In fact, I think it may have made it so I go to this theater more often the see movie in pure comfort.
...this theater was not my cup of tea. The chairs are uncomfortable, sticky and past their warranty time, while the levels are steep with no sense of intuitive escape just in case Pennywise decided to pay a visit. Mall Yey, theater Ney.
Lots to do in this mall. They have an indoor ferris wheel and a merry go around inside the mall. Plenty of food options. They have three different sections with VR games , which were a lot of fun. Every imaginable shopping you can get done here. AMC has reclining seats that I like! Overall great place to burn time.
Great atmosphere and ambiance. Seats are extremely comfortable! Lots of room to stretch out!!! Also everything can be done online including picking out your seat.
Really rating the Imax theater especially and the theater as a whole as a secondary . The chairs in the IMAX are by far and away the worst weve sat in. It made watching the movie we were so excited for highly unpleasant. Wed rather drive 30 mins to Garden State Plaza than ever suffer through that again. Too bad really, all that money spent on renovations to lead to disappointing chairs and mostly non-working soda machines.
Theater was clean and prepared for customers. Only negative was that Concession stand was nothing but a skeleton what it used to be.
I went to AMC at the Palisades 21 Mall for the first time with some friends to see the 8:30pm showing of Avengers:Endgame. Whenordering our food at concessions, you could just tell that it had probably been a LONG day for our cashier. Very blank, dry-non eye contact introduction. We placed our order and waited on the side to pick up. I got the cinnamon pretzel bites and a hot dog, plain. We went in the theatre, got into our seats and I realized that there wasnt any like slide out table or little desk to place your food on. So I thought well not every theater has that available so no big deal. I placed napkins over my lap and placed my food onto the napkins. I began to eat the hot dog and with my first bite realized it wasnt as warm as I hoped. It was, for a lack of a better term, room temperature. I finished that down with my sprite. I began to eat my pretzel bites and they too werent as warm and soft as I hoped theyd be. You can even go as far as to say almost stale. My movie began and I just shared my pretzel bites with whomever would have some and took a handful of popcorn from a friend and ate that instead.
What happened to the comfortable seats??? Terrible expensive tickets and seats are no longer roomy and comfortable. Rows don’t have space in between, if someone in the middle seats needs to get out you have to run 15 knees to get in and out. This place lost a requent customer.
Nice theatre all seats recline wide roomy and clean. All seats are reserved so you dont have to arrive early anymore. Pleasantly surprised!!
Husband took me here for a date, he paid for the tickets in advance hours ahead. We get to the amc at 7:25 pm when the movie wasnt supposed to start until 7:45pm so we thought we got there just in time to buy some water and get to our seats before the movie could start. We get our tickets from the machine and then wait in line to buy water and chocolate. The line did not move for 20 minutes we noticed there was a different line for members so we asked the cashier “do we have to wait until that line clears so we can buy something in the regular line?” She answers “basically haha”. So basically we gotta pay monthly for rewards so I can buy food/ drinks before seeing the movie? DO NOT COME HERE WORST CUSTOMER SERVICE. Basically we bought tickets in advance to STILL be late to the movies because we are not allowed to bring outside refreshments RIDICULOUS.... If I could give a 0 rate I would.
Reclining seats, yummy treats, plenty of restrooms. I dont have n e negative thing to say except for the weekends--make sure to buy ur ticket in advance online Ill b glad u did!
Sweet and simple. Bought my tickets online, no wait and fast food lines.
Bought dinner in palisades at yard house and we had some left overs. Bought a shake for my pregnant wife of 7 months and was going to the theater where i was going to buy popcorn and a drink for myself. AMC required me to leave my wifes milkshake at check in for pick up after the show. The short sightedness of this was mind numbing. AMC cuts staff to make buying snacks,drinks and popcorn unbearable and then resort to these tactics to force people to buy food? I understand the policy. But leaving food unattended breaks all sorts of healthcode violation. The lack of service for a pregnant woman is infuriating. Lack service, lack of respect, lack human decency. I will never come here again. Very mad.
Super clean, mostly empty theatre. Was nervous to take the kids but glad I did!
A-list member. See at least 1 movie per week here. Usually can get a good seat. Concession stand Pricy and Getting a Hot Dog here is Hit or Miss. Customer Service is Good! Recommend.
The theater was clean and spacious
Always clean and a lot of variety. Hands down the best AMC Ive been to!
This is my go-to theater in the area. A large cineplex able to exhibit smaller and independent releases on a few of their smaller screens, which I really appreciate. Especially comfortable with large powered reclining seats in all but their IMAX theater. I am an AMC A-List subscriber who sees 3 movies a week in this theater, and am a motion picture production designer so am knowledgeable and picky about movies. I give only 4 stars here because they have an ongoing problem with the quality of their projection. Projector bulbs dim with age and so should be replaced bulbs on a schedule, which they claim they do, but about 1 in 5 visits, the image is has been much too dark. They also often have poorly balanced sound in the IMAX theater, and a problem with lens fogging for the first show of the day during the winter. Note too that the box office is always understaffed and during peak times the lines can be horrendous.
We go here a lot when we want to relax because we live close by and we have like a million movies at this theater. We usually have a good time. Too bad the concession products are so expensive but it is like that at other theaters also.
Very disappointing. The seats in the IMAX leave no room for people to get past. Its very dirty and understaffed. 4pm on a Saturday and they only had 3 concession registers open out of 12. They were constantly running out of popcorn and having to stand around and wait for more to made. The line was massive and I missed the first 10minutes of my movie. Im avoiding this location in future, which is a shame given its location and all of the restaurants under one roof.
Great seating and clean! Some AMC theaters even have leather recliners. This one just had arm chairs... still beats normal seats like Regal!
Watched Bohemian Rhapsody in IMAX there. Best cinema experience Ive ever had. The seats were not reclining in the IMAX, but never the less very comfortable. The food options they have are all very tantalizing and true to cinema cuisine. You have the option to order all your concessions online when booking a ticket online, which I recommend. It saves you tons of time. You walk in scan your ticket and go pick up your order all ready for you. Be sure to use the entrance next to the Best Buy when entering the Palisades Center, its the closest to the AMC.
Everything is over priced. Literally everything!! Tickets, Confectionery, Soda, Slush.. i dont get it why?? the only reason it gets 3 starts is because of the reclining seats which is amazing. The comfort level and the good customer service.
This is definitely my favorite theater in the area. Its always clean and the lines move quickly. Everyone Ive ever dealt with when there was and issue was friendly and helpful.
Had to drive here an extra 45 minutes because the amc in Middletown is seriously a dump. We are deaf/hard of hearing and the CC here works perfectly. It would always skip every other sentence at the other location. The staff is nicer and the seats are more comfortable. Plus, youre in the Palisades mall. Movie experiences dont get better than this.
Typical movie theater. Everything is well kept, especially considering its inside of a mall. I was disappointed that the reclining seats dont go as far back as they do in NYC, but thats not enough to effect the star rating.
Saw a show there last night... the staff was fantastic, seats comfortable, sound, everything was top notch. We had a minor issue with our seats and everything was resolved immediately with a great attitude, no problems whatsoever. Even the popcorn was good!!!
Pretty nice theatre. They have good seating and the theatre is very big compared to the other amcs that I have been too. Their popcorn/food is good. Overall pretty nice theatre since it is very clean.
Movie theater is comfortable stadium seating. To popcorns and one soda cost over $20.k thats why people have to sneak their goodies into the theater
Nice clean theater with great air conditioning. The refreshment area needs better staff or better management. Totally not prepared for the amount of patrons that utilize the theater and refreshment area.
I usually go to regal cinemas. The regal cinemas in Poughkeepsie/ fishkill/ palisades mall do not have reclining seats. This amc does! It is so cleanly and I liked the idea of having many different drink selections and being able to service myself. The theatre was also very cleanly!
Wost experience ever!!!! Went to watch suicide squad and right when it was getting good, there was no imagine, you can only hear than it stopped. Like come on!!!!!!!! The process to get our refund or a free pass was horrible, it took for ever, rude workers didnt know what there were doing. Than they come out with some bull s***t that we cant have the refund.It sucks this happen because it is a good movie theater.Unhappy customer for sure...
Imax is not the same big screen feeling and the seats are stiff and they do not recline! for the money you pay to see a movie in the Imax experience you would think that you would be a little more comfortable than those seats leave you feeling.
Been going to this theater for years out of convenience because the next 12+ theater was over half an hour away. Being in the Palisades Mall one could always count on low life mall rats to be sitting next to or behind you making noise and kicking seats...a Palisades Mall Perk. Now the theater replaced all but one of their cashiers and all tickets are now sold by kiosks which are painfully slow when they work and break down frequently, almost exclusively on Fridays and Saturdays, so be prepared to spend half an hour to get your tickets. And now with their pre-assigned seating option if you dont plan your movie choice a day ahead you will arrive and find your group cant sit together...even if you got there early. Human cashiers and first come first served seating may be archaic but it works a lot better than their system.If you are a grown up and want to enjoy a stress free evening at the movies then run, dont walk, away from the AMC Palisades 21 and the Palisades Mall in general, go anywhere else and you will be much happier!
The new seats are soo incredibly comfortable I’ve been falling asleep lately anytime I go there to see a movie. Which is kind of a waste but at least I’m catching up on sleep lol I have terrible insomnia
I would give a zero. The staff is so irresponsible and immature. The managers do nothing about it. There are constantly staff members standing around at the customer service booth. Again, doing nothing and just talking or texting. Im constantly waiting forever for an attendant to either help at concessions because theyre too busy texting or waiting for someone to stock supplies.
Its exactly what a movie theater should look like, starting with the first when you come in, the smell of fresh popcorn, tasty, clean restrooms, comfortable reclining chairs, nice big projectors, and so on, I only have good experiences with them go ahead and check it out tonight!!👍🙏🥳🤩
Not always clean and the cup holders are either sticky or have left over popcorn, but the seats are comfortable and the organization and atmosphere is very welcoming!
Amazing, per usual. We had ordered ahead on the AMC App and our food was out on time just for the movie! We always have a great time at every AMC Theater!!
Love this theater. Me and my family spend so much time in this mall and going to this theater that we love the place. Having assign seat is so convenient and this place have it. Very clean and bathrooms look very clean. Love it!!!
Confronted by a gun-toting security guard after I bought the tickets and tried to enter. Very rudely asked me what was in a small white paper bag I was carrying even after I repeatedly answered him. Upon being told I had sandwiches, was informed of their policy of no outside food allowed. Amazingly the guard then demanded that I go off to the side & eat the sandwich right them & there. Repeated reminders that my show had already started had no effect. I asked that they refund my ticket & they then enlightened me about another iron-clad policy of no refunds. So here i was intimidated by an armed guard, holding a bag of sandwiches, & with my show already started. Manager was called out who basically repeated the iron-clad rules slightly more politely than the gunslinging hot-shot. Finally told them there was no way I was going to gobble down my sandwiches & offered to throw them in the trash. At this point I also informed them that I was a regular customer & that the ticket seller recognized me. But nothing seemed to have any effect. After all they already had my money, customer satisfaction be damned. Ended up throwing the sandwiches in a trash can in front of them & going in for the show which I was barely able to sit thru given the nasty, unpleasant experience.
Me and my mom love going to see movies here and the place is very clean and you get the best popcorn made and the seats go back by a push of a button. Lots of fun enjoyment here at this movie theater.
Love the upgrades. Reclining seats, clean. Machines just need to be fixed more often but you can show your phone and they can even scan your ticket.
Good movie theater .fromBrooklyn to AMC Palisades.👍
Love the theater. Good seats and relaxing atmosphere.
This is one of the best movie theaters. You pick your own seats. It is always clean and the staff is helpful and friendly
Very comfortable seating and a great Cinematic experience.
Total reviews rating 4.4
199 Reviews for AMC Palisades 21 2023:
Review №1
2022-01-04The AMC Palisades 21 is a wonderful movie theater located at the Palisades Center in West Nyack, New York.In December of 2021, during the holiday season, I brought and treated my wife and myself to watch the Spider-Man:No Way Home at the AMC Palisades 21.The Spider-Man movie was absolutely phenomenal, and the performance of the cast as well as the film’s storyline was indeed captivating!!!What my wife and I enjoyed about the AMC Palisades 21 was the room used to showcase the film. Our room came with very comfortable seating, recliner based chairs and provided its guests with great access to the screen. The audio settings in our room was also solid.We also loved the meal and beverages that I purchased at the theater and were deeply impressed with the promotional displays of up and coming films.Another great thing to point out about the AMC Palisades 21 is its close proximity to the dining and shopping establishments of the Palisades Center.Both my wife and I give a huge 2 thumbs up to the AMC Palisades 21 and recommend that moviegoers visit this theater!!!
Review №2
2022-06-21This movie theatre has the worst nacho cheese ever. It is incredibly salty and I couldn’t eat more than 3 nachos with cheese. The other problem about this movie theatre are the seats. They are really comfy but the touch screen controls are such a pain. I had to really touch it hard with my fingers and it wouldn’t light up and turn on. The movie quality was good and the sound was good.
Review №3
2022-03-02Decided to go to a movie in the middle of the day after purchasing snowboard bindings at another store. All the seats recline, which is nice. And even though the theatre isn’t the cleanest or newest one you’ll find, there is plenty of space. And lots to do before and after. They were very accommodating when we had to go back into the theatre a bit later to find our car keys lost in the seat lol.
Review №4
2022-05-26This is my preferred theater in the area. The seats recline & are super cushy, making for a really comfortable experience. Its always clean. The staff are friendly & helpful. They have great member programs with lots of benefits. Its really easy to book tickets online & order food in advance. Tickets are cheaper on Tuesdays.
Review №5
2022-05-09I liked that this theater had the comfy recliners with stadium seating which meant that no one blocks your view. The concessions area is a little crazy and the lines are super long. It’s great if you have the A-list membership. We were able to bypass about 50 people waiting in line to go to the very front of the A-list priority line so we didn’t miss our movie.
Review №6
2022-05-29It was so hot. Couldnt enjoy the movie from being uncomfortable due to being hot. The projector had a problem in the beginning of themovie. Just wasnt a goodexperience. Plus please update your chairs. Doesnt move forward or backwards.
Review №7
2021-03-26Thia place is amazing they hire at age 14 and up and they dont do phone service so dont try to call them they will never pick up
Review №8
2022-03-31I was just turned away from an AMC Palisades 21 movie theater because of a computer error my Alist membership information was not allowing me to purchase a ticket but it showed I am a member and have the premium Alist pass. What made it even more disappointing was the general manager refused to even speak to me to try to rectify the situation or provide his name to me. The only thing I can think of is because I’m black I’m not worthy of explaining a error on AMC’s part. When the workers at the theater agree with my assessment. So if you are a minority or just black if the GM is there you more than likely won’t get good if any service with issues.
Review №9
2022-05-10Great location! Rift at the mall, you cant go wrong, lots of parking space, lots of shopping stores, great prices and at the end of the day, lets all enjoy a movie! 👍
Review №10
2022-06-13Great recliners very comfortable, it stinks they dont serve alcohol like alamo drafthouse. But it was overall a good experience