Wheelchair-accessible entrance
Yes
American Airlines Hangar 5A in Flushing
Comments (18)
Really bad customer service, they take all day to get your stuff. They talk way too much with each other.
Nice very clean
Super slow. only 2 workers in the office and a huge line
This is FOR CARGO ONLY! Open 24 hrs as of May, 2019.
NEED AIR CONDITIONING IN CUSTOMER SERVICE AREA
Cargo Pickup !
A GREAT SURPRISE TO SEE THE TERMINALS AGAIN IN A REALLY BEAUTIFUL, COZY AND ACCESSIBLE CONDITION, GOOD FOR NY.
Good services
Total reviews rating 3.2
18 Reviews for American Airlines Hangar 5A 2023:
Review №1
2022-04-14Just boarded an AA flight at 1:30 pm April 14, 2020 from LGA.I had a medium sized doggie crate that I was carrying for someone else, and paid $30 for, to check in. The baggage folks at check-in said they cannot accept the crate as checked baggage, even though it was empty.I asked them to help and tell me what I could do to take it on the flight, so they took me to see their check-in supervisor, who was a black woman, with an attitude. She was downright rude and nasty. Said it was my problem to figure it out and told her agents not to talk to me.Never seen such disgusting behavior in 36 years as a AAdvantage member, from their staff. Completely unacceptable and shameful, and a disgrace to American Airlines.
Review №2
2022-02-23Could be faster. Southwest Cargo also is here
Review №3
2022-05-02Every time I land in NYC airport with AA taxi out time take between 30 to 90 min !!! Absolutely unacceptable! The Worst airlines on earth.
Review №4
2022-03-06They trick people into buying seat upgrades that are supposed to be first class but they aren’t
Review №5
2021-06-12Why do they take too long to do one simple job? Why is it when you go to delta they have better customer service and you get business done within 5 minutes. There is nothing different that theyre doing at delta from what southwest or American needs to be done. I dont see why there is a 1 hour wait to drop off one piece or pick up one piece. The sign in system does not even work because there is people who have priority and they skip the line. People are not even at the location and they have employees process their paperwork. Something needs to be done here and there needs to be someone to overlook what is going on. However, some employees actually do their work and help out to the best that they can.
Review №6
2022-06-02Its June 2nd 2022 and we have been waiting here at baggage claim for over an hour. No one is available to give us an answer.
Review №7
2022-04-20Absolutely one of the best body shops you will find in Queens
Review №8
2021-08-12The metal stairs have collapsed near the roll-up door. Given the amount of trash on top of the stairs, Id assume theyve been that way for quite some time. Itd cost 100 bucks to have somebody come re-weld it. I hate to be a stickler but its gonna cost you a hell of a lot more than 100 bucks when somebody trips on it and fractures their tailbone. While youre at it, pick up all the garbage in the parking lot. I realize it is NYC, but still, have some pride in your work facility.
Review №9
2022-01-22Excellent customer service lm happy and pick up and drop off area
Review №10
2018-08-11Do yourself a favor and don’t fly American Airlines. They constantly cancel and delay flights and offer no remorse. Sad to see so much money wasted on a company that doesn’t care.