On April 19 I left my hometown to fly to Puerto Vallarta.Big snow storm.Sat on the tarmac 2 1/2 hours,missed my connection,lost a day at the resort,had to get another hotel,275 dollars in expenses.Neither American nor Allianz insurance has come up for a single dollar.
Review №2
2021-04-02
My favorite Airline! The staff are friendly, knowledgeable, and accommodating! Check in has always been helpful and pleasant. My favorite part is the airplanes are always clean and SMELL clean. Nothing worse than being on a stinky airplane! I have flown several different airlines and this is the best hands down!!
Review №3
2020-12-10
All the associates in check in desk for american airlines in Syracuse Airport are races and provide bad customer services. No help no assistance no support to the customer they trade me bad with my family. Hopefully change this team with good one treat people kindly
Review №4
2021-05-12
MashaAllah MashaAllah MashaAllah a beautiful vision from the sky to be able to see this view. Allah is OMNIPOTENT, THE TRUTH, THE JUDGE, THE CREATOR
Review №5
2019-07-08
Only use if you want cancelled flights and rude customer service!!! They tell you they are not here for customer service or to make things right for inconveniencing customers.
Review №6
2019-10-17
Their flights are either canceled and never on time they only get two stars because they eventually get you to where you need to be
Total reviews rating 2.9
9 Reviews for American Airlines 2023:
Review №1
2022-06-12On April 19 I left my hometown to fly to Puerto Vallarta.Big snow storm.Sat on the tarmac 2 1/2 hours,missed my connection,lost a day at the resort,had to get another hotel,275 dollars in expenses.Neither American nor Allianz insurance has come up for a single dollar.
Review №2
2021-04-02My favorite Airline! The staff are friendly, knowledgeable, and accommodating! Check in has always been helpful and pleasant. My favorite part is the airplanes are always clean and SMELL clean. Nothing worse than being on a stinky airplane! I have flown several different airlines and this is the best hands down!!
Review №3
2020-12-10All the associates in check in desk for american airlines in Syracuse Airport are races and provide bad customer services. No help no assistance no support to the customer they trade me bad with my family. Hopefully change this team with good one treat people kindly
Review №4
2021-05-12MashaAllah MashaAllah MashaAllah a beautiful vision from the sky to be able to see this view. Allah is OMNIPOTENT, THE TRUTH, THE JUDGE, THE CREATOR
Review №5
2019-07-08Only use if you want cancelled flights and rude customer service!!! They tell you they are not here for customer service or to make things right for inconveniencing customers.
Review №6
2019-10-17Their flights are either canceled and never on time they only get two stars because they eventually get you to where you need to be
Review №7
2021-01-26Short lines and friendly agents and staff
Review №8
2019-10-18Thank to American for a placen flight
Review №9
2019-05-25Thieves Miami to Cuba