In-store shopping
Yes
American Eagle Store in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Planning
Quick visit
Yes
Payments
Credit cards
Yes
Phone: +1 212-947-1677
Site: https://storelocations.ae.com/us...
Site: https://storelocations.ae.com/us...
Opening hours
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–7PM
- Saturday:11AM–7PM
- Sunday:11AM–6PM
American Eagle Store in other cities:
Comments (115)
Wouldve been five stars but the person who rung me out was completely rude!!! if it wasnt for the fact that I stand by the brand I wouldnt returned everything right then and there. I work in retail as well so I know some days are stressful but Ive never felt so unwelcomed smh. Ill never visit this location again for fear of having him at the register. everyone one else was pleasant but associate number ...09 (as per receipt) needs to be retrained on customer service. very disappointed.
Very organized store, clean and you can find garments all well put together in racks (not messy as other retail clothing stores) staff is free friendly and helpful, there is one person getting you at the entrance which I found nice, I love its shirts, so far they are the only ones that fit me so well, as well, as its pants, theres a variety of garments depending of the season, but, trust me you will find interesting pieces every season here!
If I could give them no stars I would. I applied for this job twice and got turnt down. If your trying to work for this company in New York City you gotta prove yourself to this lady & dude who both show fake attention (hiring managers). The only way they will hire you is you gotta have American Eagle experience, if you don’t your wasting your time. Call me Butt-hurt if you want to but I’m just saying if you don’t have American Eagle experience don’t even try. If your lucky to get hired then good for you.
The music was too loud but the staff were very caring. The store was also too small for as many people that appear. I really loved the hospitality from the worker aside form there other flaws.
I called the store to see if they were open and they told me they have been open since 7/28/2021, just putting it out there for those who are wondering if it’s open.
The customer service at this location is great. They will go the extra mile for you if needed, lines are never long,store is always neat and everyone there is just so friendly. Might be my favorite american eagle location.
I like this American Eagle Outfitters a lot. Its conveniently located on 34th Street and the shop is very low key. Not like hectic H&M or Forever 21. I have found some nice basics here at an affordable price- sweaters, cardigans, underwear, t-shirts...Mens items on the first floor, womens upstairs. Store is kind of dark in lighting.
A favorite of my wifes and I for years. We haved watch the company and stores change throughout the years, but the quality of the products remains the same, always a trendsetter!
I went to the American Eagle on 34th and 7th and they didnt have a bra section. I did notice that their old location is now open. It has a lot of flashing blue lights and a huge screen that is very eye catching - be careful when walking, your eyes might be glued to the videos that are flashing on there to the point that you might bump into another pedestrian! In addition, when making purchases, dont forget to show your AE Rewards card. If you buy 5 bras, you get a free bra, but thats sent as a coupon through the mail a few months later. If you answer the survey on the receipt, you get 15% off your next purchase. And for a limited time, there is free shipping and returns on online purchases.
Very nice customer service. All the new items get to this location faster than few others so i prefer to go here.
Staff was very friendly, couldnt find a specific size for an item and they went out of their way to search the whole store for it. Pretty good deals too
American Eagle has really change in the past few years. The selection of clothes ranges for older people to younger hip high school students. if youre looking for party or formal and even just casual indoor cozy clothing American eagle is the place to go..
Great Customer service and everything is very easy to find . Above all , love their jeans and sweaters.
I love their clothes and they usually have great customer service!**Helpful? - hit the LIKE button! :)
They dont have bras here. And then they directed me to the Union Square shop, which ALSO doesnt sell aerie bras
Staff at the store dont really know anything.
If you are closed post it and update your website making people waste their time and money to travel there.
You USUALLY ALWAYS get something when You walk in there. ....AND FOR A GOOD DEAL....Trendy,Casual, youthful, great fit, verry Now🤩
Closed. Read comments and then decide. I wasted time coming here because I did not read someone else comments.
Nice store with good collectionThis store is big enough too with seperate floors for Mens and womens collection
Cool design of the store
Closed. Don’t waste your time coming here. They should really update that on google….
Not too hectic in here but I really shop at AE for their aerie collection. Not sure if its available at this location though.
Great shopping experience here. Staffs are so nice!!!
Went to return an item I bought online, they were very helpful.
A bit pricey but I love the clothes!⚘💋❤
They are temporarily closed but still says open on google 10/5.
Smaller than the outlet in Times Square with smaller selections. If you dont mind the walk or riding a train stop up, then suggest you head there instead.
This Arie doesnt sell bras what kinda sigh is that? I have no clue, only bralettes
Friendly customer service. No wait on the line. Employees always helped with sizes
Store says opens at 8am, its 8:30am and its closed. Incorrect information and I wasted my time.
Amazing customer service and clothing selection.
Friendly courteous staff well organized store.
Fantastic service. Most helpful staff so far in NYC
Its not even Open, they are just building it, and Im stuck in the rain because of this stupid map that said one is here
Store didnt have the size I needed, but the employees were very helpful.
I got a really good service and when I went to pay, it was fast.
They are closed. Even though google says they’re opened.
Supportive and knowledgeable staff to help you with your selections
The staff are very friendly and I love the clothes
One of the few places in the city that have my size :-)
I am thankful the helping good happy sure happy holiday
It shows that it’s open, but it’s boarded up and closed.
Great sale on underwear. good quality
Cramped space. dislike that mens section is on the main floor. not a lot of selection at this location
I was there with a friend, could find much in my size and I am a large
Great prices great styles great location
Really enjoyed my time there
So organized and clean. Helpful staff
Horrible staff. Very rude and nasty..
Price, clothes, place everything good.
Typical AEO store. Good service.
Salespeople very helpful and fare prices
This location is closed and boarded up.
Jaky was very helpful and so was Shelly
>Best location>satisfactory customer service
There clothes is very nice
Great place to shop.
Great Location! Great Staff!!
Nice fitting clothes not baggy
Best AE store in NYC!
Great Fashion, Great Prices.
Aerie section is very small at this location
The clothe is good there
Cool clothes in cool place.
Good
Honestly never been there
Staff is really helpful
Great prices.
I love it
Prices was reasonable.
Great selection
Great salespeople!
Loved the clothes
Awesome jeans
Good collection
Great service
Great style
Nice outfit
Good
Good
Nice clothing
Love this place
Nice places
😍😍😍
#greatpricing
Good place
NYC shopping
Youth fashion and America, high quality and high prices, regular service
My favorite shop to buy jeans, I always find what I am looking for, lingerie of excellent quality, good attention and very nice.
One of the best jeans stores for me is comfortable to wear, but the prices are a little high. I would recommend it.
I like it, it is my favorite store, excellent attention and a lot of kindness
Very beautiful store. The collection is USA at its best
Its not because I work for AE but I really like her clothes.
So lots of pretty clothes for both ladies and gentlemen
Good deals super large stores
Excellent Jean at a good price
My favorite clothing store
There is nothing to buy and the price is not cheap
The staffs attention is 10
Very good service
A amabilida is very good
Good service
Excellent
Excellent attention.
Total reviews rating 4.2
115 Reviews for American Eagle Store 2023:
Review №1
2022-02-23NO MENS. I was told to go to Times Square for mens. I went and they had a very small section. The 34th St location has closed their upper floor and the Times Square location has closed 2 of the 4 floors. AE was late in the game reopening their stores in Manhattan, which I understand due to the pandemic. But why cant you reopen the entire store? No other retailer has only half the store open. Its time to catch up AE!
Review №2
2021-10-06I went in today looking to try on all different pairs of jeans. Mondira was kind enough to suggest different styles to me and helped me pick out my size. I was warmly greeted at the dressing room by Melanie who let me know that if I needed help, all I had to do was ask. Both Mondria and Melanie were so friendly and helpful. Needless to say, I left with two knew pair of jeans and I will be coming back to shop at this location again just because of the wonderful service given by these two employees.
Review №3
2017-08-05Store hours say their open at 8am yet its 8:30am and the store is still closed. Their sales Employees saw me standing outside and didnt have the courtesy to tell me the store actually opens at 9am. I had to ask a maintenance employee to find out.
Review №4
2019-06-11The store has decent clothes. A little more exspensive then i thought it would be. The store is good but they need to change up the arrangement. It feels like the whole time your in the store you are dodging shirt racks and clothes tables. Theres almost no space to walk around even if there are no other customers.
Review №5
2019-11-21Great service and very friendly. The associate found all the clothes I wanted in my size, carried them all and was overall just very helpful. Love AE clothes its almost my whole wardrobe!
Review №6
2020-02-28Lisa was amazing! She helped me out today looking for jeans especially when I liked a specific and ended up looking everywhere just to find me the right ones. Will for sure be coming back here wanting Lisa to help me out again. 😀
Review №7
2018-04-02I was there today to buy a pair of jeans and I got the best customer service experience ever. Jhon and Prince did a tremendous job. The employees are patient, nice and really helpful. I am really impressed. Thumbs up! 👍🏽
Review №8
2016-03-17I usually go to American Eagle because their jeans are affordable and comfortable. This location is a bit smaller than other locations I been too but it seems akin to their Union Square location. The staff is usually friendly and very helpful. They always greet you when you enter and when you leave. There is only a checkout line on the main floor but the fitting room is upstairs. The men section is on the main floor and the ladies section is on the top floor. Sign up for their loyalty card and expect discounts in the mail almost every month.
Review №9
2020-02-09Excellent! They went above and behond to help me find the jeans i want it with the exact specification i asked. Gaby was just amazing please let her know she has great CS skills.
Review №10
2017-09-03I had the misfortune of visiting this AE location on 8/28/17 and its safe to say I will not be going back. The manager on duty in the mens section, Dominick, was extremely unhelpful bordering on downright rude when I requested a return/exchange. He very happily wasted an hour of my time because he refused to properly assist me with a return, instead delegating the task to a young lady whom while helpful was a little stressed by the situation and ended up making more than one mistake. Avoid this location at all costs. The customer service is atrocious.