American Eagle Store in New York
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New York, New York County, New York, US
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Site: https://storelocations.ae.com/us...
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–7PM
American Eagle Store in other cities:
We had a very good experience here. It had good collection of Menswear and womenswear. Jeans and tee were good. The staff were helpful and guided us through the store for what we were looking for. Decor was nice. If you purchased anything from them, they click your photo and display it on a large screen outside the store for people to see for about 15 minutes.
My wife and I went shopping here. We grew up with American eagle everything. They have done a great job in rebranding and keeping up with the times. But my review is for this stores customer service. Every employee greeted us and the door greeters were very nice. Every employee folding cloths stopped what they were doing and made eye contact to greet me and ask me how I was. Very impressed with the level of service in this store. Keep it up!
Wow! Employees here are so well trained. They are so friendly that they treat you as though theyve known you for years. I went in this location (my first) to get a pair of jeans and each employee I met wanted to know if the size is actually what I wanted and if it fits. That made me feel that they have my (and others) best interest at heart. They are totally amazing plus all the merchandize are neatly placed and arranged. I will definitely go back to get some more nice stuff.
I was there 11/16/2019 and was told of a delicious pair of leggings with an upside down U in the back. The employee insisted I try them and as I sit here wearing them ... she was so right - love them ...An appreciate her effort and enthusiasm ...The world needs more of her !
Great store, Great staff, great products and great price. The staff is always able to help you, and they do it quickly. Their shirts are quality stuff, and it is not only the shirts!!!! The lines are really fast, you will never spend more than 5 - 10 minutes in a line there.
This place is surprisingly huge, for guys they pretty much have a section on the first floor and then the rest of the basement level, which is pretty good. However for ladies they have the first floor, second floor and third floor so your selections are vast. The third floor is pretty much pjs, underwear/bras, bathing suits and Im pretty sure some other stuff plus its their biggest floor so again your selections are vast. Only know this because I shop here with a female friend.
Hey! My name is Kyla and I was having a really hard day today and forgot to take my meds and accidentally made someone really angry at the store because I’m deaf in my right ear and didn’t notice I was in their way that led to a little unpleasant physical and verbal interaction. One of the employees, her name was Angelina, is the most kind and beautiful soul I have ever met. I was simply standing in the corner and staring at the wall because I was very overwhelmed and she immediately knew something was up. She gave me not one but TWO hugs and assured me that everything was going to be okay. Please please please let her know how incredible she is she deserves the universe for going out of her way to help someone who is extremely sensitive like me. I am extremely grateful to have met you Angelina, you don’t know how much that small bit of compassion filled me back up with positive energy to keep moving. Thank you so much, you are incredible. ♡
I was shopping today and while sizing up a pair of mens Jean shorts to myself a employee asked if I needed help with anything I responded no Im fine thank you. The employee then says to me those are mens short the women shorts are up stairs. I was offended ..... I dont care if it was men shorts or women shorts i like them and I was taking a look. How does a store sell clothing advertising for pride and then have employee make judgement calls when someone is shopping. I feel comfortable in men short. Why should I have to explain that ? I left the store without the short.
Great store, great prices.has 4 floors of clothes half catering to men, half to women.if you buy something from the times square store you can have your picutre taken and put up on their billboard outside on times square for 15mins!friendly staff, very helpful and approachable.
Times Square is starting to look like a shopping mall. I like this American Eagle Outfitters. The store is layed out well and there is a lot to choose from. They mix high with low and no matter your budget, there is something for everyone.Love the jeans, flip flops, and underwear. Summer dresses are cute too!
I came here to return hoodie that my sister bought in Aerie on 4th floor and manager said it looks like i was wearing it. I said that’s why my sister didn’t like it and wants to return it,she said model is like that,it should look like that.. I was wondering who is crazy here?! I returned it next day in another store without any problem..
Great location , too many options , would suggest the summer selections for people , the customer care who work the night shift are the best and super helpful , Ive had the pleasure to meet someones name TY whos the best costumer care , and also Jason whos taking the register , TY helped me for everything and I would come back there to shop because its pleasure to have someone take care of you and care about your tastes and whats good / bad for you
-Here is a thing, the security guy or greeter, or whatever his minimum vage position is was obsessively rude to my girlfriend and me from the point we went in the store to look at some long sleeves and jeans. My girlfriend opten out of getting a pair of jeans because they were pricey, she decided to leave upon leaving the guy hatefully looked in my face i smiled, but then he said get out of here, i didnt pay too much attention, afterward right before coming out i personally decided to return to the store and just buy the jeans for my girlfriend. As we turned back to the store, the guy continued his rants and giving us an ugly look, saying: Yo, you forgot something?; as I said no, he then proceeded to rant: Then get the hell out of here, go, get out!, I looked at him in awe, because i couldnt understand why he hatefully kept looking at me and my girlfriend. Overall place is mad, not one time a person came up to us to help us reach a hat to try on or a scarf, hate this place just because of the way the guy conducted him self. Very rude, impolite, grey and brazen
Incredible quality in clothing, it may be a little expensive, but if you take advantage of the discounts you can have brand clothes at very good prices. The most beautiful thing they have are the Jean, they are totally recommended and it has for all sizes whether you are a man or a woman, those who take care of you make you feel comfortable and not only speak English, there are people who speak Spanish in the store.
English / PortuguêsI only visited Aerie, the store was huge, and the lady there did her damn best to help me find something I like. It was a great experience.I only visited Aerie, the store was huge, and the girl there did her best to help me find something I liked. A great experience.
Total reviews rating 4.3
198 Reviews for American Eagle Store 2023:
Review №1
2022-08-09This store sets the gold standard for customer service. Ive been there several times over the past few months. Now, when I stop by, Im greeted by name. In a city as big as New York, I cant begin to emphasize how impressed I am by this. Special shout out to Marcus. Hes as good as they get. Well done guys!
Review №2
2022-05-19This is by far my favorite store and location. I love the staff they are always so friendly. I am here way too often but I definitely recommend this location and the products are awsome. I love the rewards program. The oversized tees and the jeans and the skirts and dresses feel so amazing on your skin.
Review №3
2022-08-12My favorite American Eagle, I always have to stop at this one even though they’re plenty where I live. Two floors, super chill staff, lots of new arrivals and they also seem to carry online exclusive things in store as well.
Review №4
2017-11-15Clean and organized. My girl went in for a sweater. Couldnt find what she like but we did like many cloth there. Very nice stuff they have.
Review №5
2019-04-22Loved my experience here. Staff super friendly and helpful. Store was very clean and organized. Although I tend to stay away from Times Square, the service here made me want to come back to this location. Music was awesome on the Mens floor, loud, but a cool, club like experience. Would definitely come back for sure. Great quality clothing at an exceptional price. Pro tip: theyll match online pricing so make sure you look on their website for deals that arent advertised in the store.
Review №6
2022-07-29Aerie has by far the worst labor I’ve ever seen. They consistent seem to suprise me on how rude, unhelpful, and judgmental they are.
Review №7
2022-02-04I have NEVER seen that ! An aggresive girl who work there agresses me and my friends because we were on her way !! She didn’t want to work too. We asked her to speak better and then she shouted against us !! We had no help from the other workers. We were shocked !Soooo ! If you want to be insecure and if you like the danger and silly girls, come to this Shop ! Incredible !
Review №8
2022-02-04Oh my god!The seller are verry nervous, i come to buy fo 150$ today i’m standing in front of fitting room to tell him how he was ans the girl agress me to move inside the shop… i say i’m here with my friend and we want to buy and she start to agress us. The manager come and the other girl continue in front of all customers to agress us. After this situation i’m going to the cassier to pay and a man take my money and dont say thank you or anithing… he give me my bill but he dont look me. This girl is crazy and the other sellers dont do anything. I’m choked about this attitude. I never come back to buy in AE. If you love to do shopping go away there is a lot of good shops but do not enter on AE times square they just need your money and dont respect customers. I’m furious
Review №9
2022-07-17Amazing experiment the store with Alpha, Angely and Genna. Love the store I’ll be back for sure.
Review №10
2020-07-15I used to work in this store and the work was very easy but sometimes tedious. The store is very clean usually and the clothes are at an exceptional price because when you work there you get price benefits and also the staff is very friendly. They know exactly what you want depending on how well you describe your product. I would highly recommend this store for people who want to kick their style up a notch.