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Total reviews rating 4.1

170 Reviews for American Express Centurion Lounge 2023:

Review №1

2022-05-21

Our flight was cancelled and the wait for help from Delta help desk was over 3 hours. The amenities at this Centurion Lounge were absolutely top notch and a lifesaver during the unexpected cancellation of our flight! They have more than enough seating, good food all you can eat, and open bar as well. There is a speakeasy downstairs called The 1850 that had a very cool atmosphere, individually seating sections that allowed some privacy if needed, showers for people if needed, and overall the staff was very helpful. They really helped make a tough and unexpected situation a little more comfortable.

Review №2

2022-06-09

They say it’s one of the biggest centurion lounge. Overall the experience was good but felt overcrowded. Waited in line to get in, on the food, toilet, drinks and massage. Dedicated seating area for centurion members was occupied too. Arrived around 3pm. The massage was fantastic. 15 min lower back and shoulders. It’s complementary.

Review №3

2021-12-29

As the newest and largest Centurion Lounge in the US, this was a refreshing upgrade from dated facilities like the Centurion at SFO. If you happen to be flying from JFK Terminal 4, I highly recommend arriving early (you should anyways due to the unpredictable security lines). This way, you can enjoy a nice meal before a long flight, grab a quick shower and change into comfortable clothing, enjoy a drink at the speakeasy and experience some acoustic therapy at the Equinox Body Lab!

Review №4

2022-06-09

Walked in and greeted with by a women wearing a mask for safetyShe asked for American express card , then boarding pass , then Identification.Then instructs you to take the business card to get access wifi.Had to figure out where the food is located because it is not an open space and no one tells youfirst open space is the restroomslooked to the left then looked to the right and notice lots of people to the right, where the food is located: PACKEDNo seats anywhere in the loungefood and drink option is limited.Due to limited space you may have to sit near the entrance.Sitting near the entrance has its perks as the conversation of the weekly and weekend plans of the women checking you in is entertaining. They can not see you because of the lay out but because of layout the acoustics allows the conversation to travelif your goal is not to sit near boarding gate then the Centurion is goodIf you are looking for good meal with peace and quiet then it depends on your definition.Best part was the fire alarms going off - check photo for proof

Review №5

2022-02-05

One of great lounge collection of American 3xoress. Very quiet and after security. That way you dont have to rush to the gate the lounge itself 2 floor. The 3rd floor is the cool speakeasy bar and 4th floor is the equinox spa. Both floor serve the same food and drinks. As usual very friendly staff. Compare to other American express lounge this one is a bit smaller but very comfy.All the cocktails such as espresso martini or Southside are all free at the speakeasy barThey also have shower facilities.On the disappointing side there are no coke zero or low carb or low sugar food and beverages.American express if you are reading this, you need more healthier food option such as low carb and low sugar.

Review №6

2022-04-10

Great AMEX lounge that offers excellent food, a full bar and even a speakeasy! Its also full of amazing and friendly staff. You will not be disappointed.The lounge is located in Terminal 4. Walk left after passing TSA.TIME SAVING TIP: If you have Clear or TSA Pre, you can use them to skip to the front of the security line (even if your flight departs from another terminal).PRO TIP: As soon as you enter the lounge, head to the Equinox Body Lab, as an appointment is sometimes needed in order to enjoy their relaxation and massage compression COMPLIMENTARY services!This lounge is the perfect place to relax after a long flight or enjoy great food and drinks before your vacation. If you visit early in the morning, they offer mimosas and Bloody Marys.Shout out to Richard, Kim, Ope, Tiana from Equinox Body Lab for treating us so well and the bartender Leslie for making an amazing old fashioned! 🥃Dont forget to visit the speakeasy, located downstairs past the doors labeled 1850.:

Review №7

2022-07-04

It was a good place to stop by before my flightIt was my first time utilizing my platinum. It was smaller than I expected and it was somewhat packed, but I was able to get a seat by the food to grab something to eat, got myself a Mimosa as well. Unfortunately the speakeasy wasnt opened when I was there and couldnt try their espresso martini there but I still got one at one of the other an open bars.

Review №8

2022-06-18

They have a speakeasy!! I was a guest at the centurion lounge before my international flight and it was a nice place to spend time on the layover. There were plenty of food options in the terminal and although they would be expensive, Im sure would be a better option OF youre looking for a great meal. The perks here are the bars (and bar staff), coffee machines and clean bathrooms. Food is decent but not amazing nor a huge selection. It was very busy with people coming and going and with a buffet it needs to be maintained, and it was. Speakeasy was a lounge but looked to be the same type of drinks.

Review №9

2022-02-21

Excellent lounge. Relaxed atmosphere with massage and yoga studio upstairs. Downstairs has a speakeasy. Bartender can make any cocktail … my pic shows my perfect old fashioned. Food is great and staff are very courteous. Try the compression system for your legs! 20 min session and I was floating!

Review №10

2022-04-28

Another amazing experience. Friendly staff, delicious food, and a comfortable place to relax or get some work done.Added note - Barbara in the downstairs speakeasy was incredibly and makes an excellent dirty martini.

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