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Phone: +1 718-428-6700
Opening hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:9:30AM–5:30PM
  • Sunday:Closed
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Total reviews rating 4.7

152 Reviews for American Vision of Bayside 2023:

Review №1


On July 7th I had a pleasant experience and smooth process with the help of Stephanie. She gave me great advice and assisted me on the best options on which lenses and frames suited me. Fastest time I’ve ever received glasses in just 2 days! They fit perfectly, look stylish, and were budget friendly. I selected a thinner version lens for aesthetics and also went ahead with the scratch/glare/smudge resistant lens-totally worth it. This is the happiest I’ve been in a long time with my new lightweight glasses! I definitely recommend Stephanie to all current and new customers as she is very kind, patient, and professional!P.S. This is the first time I’ve ever written a review on Google I just couldn’t pass up on doing it.

Review №2


If you’re looking for service and nice people do not go here!!! I’ve never been so insulted in my life walked in this morning…. I was coming in to have a pair of my glasses redone, I’ve been coming here for years the woman/girl at the counter was so rude!! I couldn’t even believe it I walked in without a mask, I said I didn’t have one.If you want people to wear masks which I totally understand you should have a box of masks for your customers when they walk in. Shame on you!! I run a business also and we have masks for people to put on if they don’t have them.I just went down the block on Bell Blvd to Eyes on Bell and ordered my new lens and frames $875.00 and they had masks at the entrance and amazing customer service.

Review №3


The customer service at the store was very impressive. I didn’t feel like they were trying to sell me anything I didn’t need. I did go back to have my glasses adjusted and on each occasion they immediately took care of the issue at no charge. I had gone to other stores who stated that they would not accept my insurance or accepted my insurance but said they didn’t have any frames for my glasses and I would have to pay an up charge. That was not the case here. They had a nice selection of frames that were included with my plan at no additional charge to me. I felt they were very honest, thorough and truly professional.

Review №4


I don’t generally post online reviews but in these difficult times I believe it’s important to support local businesses that provide good service to the community. I switched to American Vision a couple of years ago and am very happy I did. The eye examinations are easy to schedule and have been thorough. The doctors are courteous and professional. The staff servicing the customers have always been pleasant and helpful. Spiro in particular is a gem. He is patient and meticulous with making the proper adjustment to insure the perfect fit. One of the best at this type of job I’ve ever seen. Overall I am very satisfied with my experience at American Vision. Keep up the good work.

Review №5


I’ve been going to American Vision of Bayside for only one year, but I’m completely satisfied with my experiences there. Doctor Chan has created a unique prescription for my eyesight and the results were quite an improvement from where I had been. The staff is very friendly and they always have my lenses ready for me on time.I selected this service randomly when my insurance changed & would totally recommend it to anyone who is looking to make a change with their optometrist.

Review №6


Ive never had a less than great experience here. Every doctor is kind, thorough and explains everything clearly. The awesome staff up front, I cant say enough nice things about them. I despise chosing new frames, they know this, so they get like zero help from me & have to pick out a bunch they think will work. And theyre always so patient and honest and I cant thank them enough!

Review №7


I regret bringing my son to this place. The eye doctor was friendly to my son. The others, super unhelpful. The girl in the front almost didn’t see us because she wasn’t familiar with our insurance. I had to insist (even though she acted dismissive) so that she would look into it and find out. Then, they try to charge you a ton of money for their “cheapest” pair of glasses. Next, the remaining balance was incorrect after I spoke to the manager when I tried to get a refund and cancel the order (realizing the glasses I purchased wasn’t worth $400). The manager was not friendly at all- very sarcastic on the phone.We just picked up the pair we had to settle for and didn’t even like; and they’re super loose on his face. Completely dissatisfied. 👎🏽👎🏽

Review №8


First time there cause of new insurance and looking for a deal. Sherri was accommodating friendly and explained the costs. Eye exam went well , found a affordable pair with transition and extra for a great cost. Will be coming back for new frames in the future

Review №9


My mother had called to get help in making an appointment and as she was sure that her insurance was taken there because of a referral, the women that picked up her phone was rude and insisted she couldn’t find her insurance. She was rude, dismissive and unhelpful. She is quick to hang up the phone once she feels as she can’t help and does not look for another solution. This place needs to train their customer service before they loose all their customers.

Review №10


New script, new lenses needed. They were professional and easy to deal with. My glasses were ready within a few days. Will definitely go back, the staff are friendly and polite.