American Wing Cafe in New York
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New York, New York County, New York, US
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Site: https://www.metmuseum.org/visit/...
- Monday:11AM–4PM
- Tuesday:Closed
- Wednesday:Closed
- Thursday:11AM–4PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:11AM–4PM
This ‘cafe’ is an absolute disgrace and a blight on the museum. Clearly, the museum has been run into the ground. Getting tickets was completely disorderly with nobody directing the crowds. Then you arrive at this excuse for an eatery. $4.85 for a small water... this isn’t an airport, just no excuse. Why aren’t they trying to compete with European museums like Centre Pompidou that serve quality food in a hospitable environment? The absolute worst.
I grabbed a cup of coffee and was returning to the queue to buy some snacks. The cafe employee stopped me saying that I cannot go that way without paying. I told him that I just wanted to buy some snacks as well. He didnt even apologize. I always wanted to visit The Met. The rude behavior of the cafe staff ruined my entire museum experience.
Poor quality food priced as if it were gourmet. Drinks were lukewarm. Soup watered down to a laughable degree. Sandwiches the quality of the premade grab and go food at a 24 hour convenience store. They even tried to pawn off a split of prosecco that was half empty. Avoid at all costs.
Café located inside the Metropolitan Museum of Art. Sandwiches, pastries, cold wraps and sold in semi-rigid plastic packaging like in the supermarket; no chance to reheat them. Exaggeratedly high prices even considering the exclusive location. No service even if tip is claimed by the cashier. I attach photos of the receipt.
The American Wing Café is a café in the Mat. Its obvious its a busy cafe with a lot of new people passing through. The quality is also there. The cake was good but nothing special. The coffee was drinkable but thats about it. In short, a company with a lot of turnover and therefore no eye for the customer, but for the fast turnaround and turnover! We had to join someone to be able to sit. It is therefore the cafe in the MAT. Only go there if you really have no other choice. Next time we will bring our own drinks.
Expensive and the staff is very unpleasant in the treatment.They gave me a couple of cold, dry wraps, and when I asked for mayonnaise they gave it to me in a sachet, in a bad way, since everywhere I went there were mayonnaise dispensers to serve myself.I had to ask for more.I also bought a coffee, but it was for after lunch.They handed me a glass.When I went to serve myself, after eating, the guy who charged came almost running to tell me NO REFILL. I showed him my empty and clean glass as I was pouring the coffee after eating. There he apologized.But some wretches:all very expensive and on top of that taking care of the coffee and the mayonnaise envelopes, as if they were part of the museums treasures..This coffee puts the American Wing in a bad light.
Total reviews rating 1.7
32 Reviews for American Wing Cafe 2023:
Review №1
2022-07-09That such a world-class museum has such a horrible cafe makes me ashamed as a member. Overpriced, pre-packaged mediocrity, with horribly inefficient ordering. Compared with an incredible (and less expensive) experience at the Rijksmuseum cafe last month, this is a joke.
Review №2
2021-08-22Small cafe with limited selections of food and a long line. A small piece of brownie costed $6, and the hot coffee costed $4? Although the receipt says 12 oz, but they provided everyone a 8 oz cup? Overpriced!!!
Review №3
2020-02-23The only reason I did this was because I hadnt eaten or drank all day and I felt like I was going to faint. That was mistake number 1. Mistake number 2 was picking that last lonely muffuletta sandwich.$22.54... 15 bucks for the sandwich, the difference in a Sprite and the tip. They gave me a glass of free water. Thank God because that sandwich was a salt bomb. The olive salad packed inside was nice, helped overcome the day old dry bread... almost.The cafeteria style setting is uber American so its fitting for the American wing. Good luck grabbing a table along the courtyard edges. Its more enjoyable if you have a view that doesnt consist of exhausted tourists. The staff was Midwestern American friendly with all the smiles. As a native NYer I find it weird anywhere but especially here. So tip them. They deserve it.With its limited selection this wouldnt be my first choice of eats at the Met. So dont do like me, eat before and/or after. Even the food carts outside are a better option.
Review №4
2021-10-26Came here starving expect to fill my stomach up, ended up getting served cold food with awful and questionable taste, overpriced and no where to warmed your food.I really shouldve known better.Why is this place even here inside museum?
Review №5
2019-10-07This is a place to go when your kids are hungry and crankyat the museum and you just have to get some food. Prices er $-$$. Cheap eats in the area. This is a cantina. Nothing wise.
Review №6
2021-11-20This really is more of a large refrigerated vending machine humans dig food out of, in a state of desperation, that they in a cafeteria/forced confined animal feeding lot venue. Surrounded by the most beautiful art in the history of the world, expect to experience food that makes you believe it was never intended to be a meal at all.The grains in the $17 autumn salad were likely purchased from the same supplier that provides horse feed to the Central Park buggies. Every item was cold, hard, and stale. Enough dressing was provided for 1/3 of the salad.Please save yourself a significant investment of time and money and patronize one of the many street vendors outside the museum. This is the worst restaurant I’ve been to in any museum. But again - restaurant is an irresponsible overstatement of what you’ll experience.
Review №7
2022-06-27Terrible experience. Paid $6 for a bag of crisps. Would recommend avoiding and going anywhere else.
Review №8
2021-08-09Overpriced awful food. $5 for a coke $15 for an awful sandwich. Feels like a slap in the face - we are all paying guests here at the museum. A world class museum should know better than to take advantage of their visitors.
Review №9
2022-06-07Worst dining experience in whole NYC. Overpriced food, which is also aweful.
Review №10
2019-03-13$15 for a sandwich. Need I say more? I work at a large museum and our public cafe costs probably 40% less. Unfortunatly, these insane prices, in addition to the new mandatory admission fee, imply that the museum is not particularly concerned with being accessible to a wide audience.