Amsterdam Riverfront Hardware in Amsterdam
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Amsterdam, Montgomery County, New York, US
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Site: http://www.acehardware.com/mysto...
- Monday:7AM–6:30PM
- Tuesday:7AM–6:30PM
- Wednesday:7AM–6:30PM
- Thursday:7AM–6:30PM
- Friday:7AM–6:30PM
- Saturday:7:30AM–6PM
- Sunday:9AM–3PM
March 1, and March 2, 2021 I went there to buy small items for a household project.As I was getting in my car to leave the 1st day, I noticed 2 guys about 40 years old get out of a white van and walk in the store, No masks on.On March 2, same van there, same 2 guys walking thru the store, and stopping to laugh and tell loud stories to 3 employees near the exit doors.NOBODY WEARING A MASK!Unless you have a death wish,Avoid this store.
Prices at True Value are very slightly higher than Lowes and Home Depot in my experience, and the selection is a little more sparse. However, the staff at this location are extremely friendly and helpful, and the location is pretty convenient. If you live in the area, its not a bad little hardware shop.
Drove all the way there to get a bunch of stuff (fence posts, grill igniter, generac guardian battery) and needed to use a restroom. After years of shopping there i finally needed to go to the bathroom while being a patron of this establishment. I was told there were no public restrooms and needed to go all the way around the corner and into a mall to go to the bathroom. As if I wanted to walk all over the place just to try to find this restroom. Completely unacceptable. Ill take my money elsewhere from now on. Youve successfully lost a lifetime customer.
I have frequented the Amsterdam Ace Hardware, formally True Value for the last ten years. I would have given a 4 star review if it wasnt for what happened today Sept. 4th at approx. 1:45pm. I went in to buy some pool supplies and walked in on an older (caucasian) female employee, making a joke about hispanic accents to a caucasian customer as he was cashing out. This employee and customer did see me walk in and they would have had to know I am at the least a person of color. The employee and customer continually joked about people with hispanic names getting social services. The employee even joked about a hispanic woman that handed in an application and filled it out wrong, as the customer sarcastically joked on why hispanics wonder why american named people get jobs over hispanics. As they continued to joke and laugh, another customer waiting in line laughed and joked hysterically as well as the cashier. I stayed in the front looking at pool equipment in amazement as they joked and laughed knowing that I, a man of color stood right there. It is a sad day in America when you can go to a well established business such as this and experience such hateful roderick. Although some hardware can only be found in this local establishment, I will highly reconsider going to this business. Be safe people......
Total reviews rating 4.2
62 Reviews for Amsterdam Riverfront Hardware 2023:
Review №1
2022-03-08Larry greeted us with a big happy, joyful spirited attitude and immediately asked my mom and I what we needed help with. He directed us within seconds. We were able to find exactly what we needed and more! On our way out...Carlos greeted us with a friendly smile and a kind attitude while he checked us out. My Mom~a~Dukes and I really do love shopping here. It was a breath of fresh air to meet new personable, friendly genuine employees!! We highly recommend shopping here!Thank you & have a wonderful day!Sincerely,~Miss Billie Jo~
Review №2
2022-05-03When they say ace is the place theyre not kidding Iwent to two different electrical shops trying to find a fuse that I needed and they didnt have it but Ace did they have all kinds of stuff and their staff actually has an idea what theyre talking about period go there support them !!! its not all about big box stores.
Review №3
2022-03-05Knowledgeable and helpful small business! Had an issue with my washer described briefly the situation and they were able to get me everything that I needed. Walk to me right over to the aisle that had everything that I needed for the task I had at hand. Thanks guys!
Review №4
2022-05-29Huge selection and great staff. My go to place!
Review №5
2021-11-19Its mostly hit [or a little miss] with exactly the needed part, they mostly have it in stock, as a reasonably priced go-to for a Hardware part -- today (not in two days shipping for your convenience)[and theyre close, without having to go up the hill, an easy walk across bridge from South side, too]
Review №6
2022-05-24Great selection. Had just what I needed.
Review №7
2021-01-29I walked in and knew of a couple things I was looking for and went to the appropriate aisles, I had previously looked online to make sure the items needed were in stock. Upon not seeing one of the items I went to the front desk to ask the staff member. When I said hey how are you today? He stared at me blankly but ok whatever, I tell him what I need and he continues to stare at me. Finally I say I looked online and it said you had multiple in stock. He goes aisle 19 on the right. This item was NOT located in that aisle I looked high and low. Finally an older lady who did not work there but was another customer came to find me and said I see they have what you needed right by the front counter. She was right, they were literally in front of the staff member who helped me. He didnt acknowledge this is any way. Then he starts to ring me out and gives me my total, so I nicely asked if I could put in my phone number to go towards my rewards. He acted like it was the end of the world and at the end of the day Im not sure that he even put in my information. So rude, Id try the half hour further out of my way just to not have to go back to this particular Ace Hardware, which is a shame because Id like to support smaller local businesses instead of going to Home Depot all the time.
Review №8
2020-11-05This staff here are so knowledgeable they are amazing. I have stopped in for all kinds of things, from plumbing to electrical, cutting glass, screen door repairs, key cutting and more. This is my all time favorite hardware store and they earn my business and more on every visit.
Review №9
2021-05-17After gong to 2 big box stores and 2 other places I finally found the WD40 silicone spray I need for our camping. Not sure why no one else had this stuff. Maybe its due to the hacked pipe line. I dont think so LOL!
Review №10
2022-05-15Noce older hardware store. Just about anything you need.