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Phone: +1 212-501-9600
Site: https://animalgeneral.com/
Opening hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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Total reviews rating 4.7

112 Reviews for Animal General 2023:

Review №1

2022-01-15

Kind and thorough. Ive been taking my cat here for years and am thinking of switching my dog to come here as well. My cat can be a bit of a handful, and they always assure me that they can handle him and are happy to do so. They tend to have more convenient hours, be more flexible in accommodating emergencies, and they are super responsive and communicative - checking in after visits etc. I also appreciate their approach to Covid compliance, though I can see how it would be frustrating for some to not be able to go inside with their pet. It really feels like they are responsibly public health focused.

Review №2

2022-05-27

I took my late senior, and now my current puppy, to Animal General, we have seen all of the vets by now, and we absolutely love this practice! All of the doctors and staff are extremely smart, professional, and have outstanding bedside manner with patients and pet parents. My senior was a complicated patient, but the doctors always handled his medical problems well and took fabulous care of him. When he was sick with cancer, Dr. Pines always took my calls and advised us, and when he passed away we received calls from Dr. Pines and the front desk to express condolences and talk about his passing. It meant so much to me because I could tell that my dog was truly cared for. When we showed up, people recognized my senior, and when I call the staff recognize me and are always quick to help and so friendly. I cant say enough nice things about Animal General and all the doctors and staff here! They truly do a wonderful job, even when I was not living in NYC I would travel to and from appointments because I trust this practice, and they deliver such a high standard of care. And of course, they are AAHA accredited!

Review №3

2020-10-29

Both of our cats goes animal general for regular check ups. Staffs are always welcoming and friendly. Never had any issue. Highly recommended!

Review №4

2018-09-21

Dr Shea is Xenas FAVORITE DR EVER!!!! Meaghan is amazing and so is the office manager (I want to say Theresa), please forgive me. They have ALWAYS been good to me and my baby girl. I would NEVER go any where else. If you EVER have a issue with your animal, I swear by this place. They really care! My baby girl is a blue nose pitbull and they have no fear in the world thus I know she receives the proper care. I love them and they are our family...

Review №5

2019-10-05

Wonderful group of professionals who genuinely care about your furbaby. Weve been going there for decades. The vets follow your animals case carefully and call and do outreach/education to make sure you know how to do everything (eg giving insulin shots). They discuss with you all of your options. Weve had routine care visits, some serious illnesses with our pets, travel documents to be processed, and sadly cremations that they have handled with professionalism and compassion. Highly recommend.

Review №6

2021-06-27

Such a phenomenal experience with Animal General. My pup had an emergency situation on a Saturday and they squeezed her into their schedule without a problem. Each person on staff who I communicated with was beyond compassionate, transparent, and empathetic. They clearly understood the stress associated with an emergency vet situation and assured me throughout the entire process that all would be okay. From initial call to pick up, the team provided frequent and clear updates on my pup’s status and I felt I had a clear understanding of everything throughout the entire process. I couldn’t recommend Animal General enough! If you’re looking for a place to take your pet and trust that you can be at ease, look no further.

Review №7

2022-05-18

I found a tiny little bird outside my apartment and didnt know what to do.... but because of this institution, that little guy has a chance to live and fly. If I had left him there on the streets, he would have been rats food... so thank you Animal General! You are saving many lives

Review №8

2017-02-22

The days of the phone call check in after an appointment are all but gone but not for Dr Howell who wanted to simply check in on our pup Dr Tim Whatley who had a case of giardia. Hes took great care of Whatley and follow up was kind and welcome! Love this place for their gentle care and the time spent educating us! Would recommend in a heartbeat!

Review №9

2022-01-27

We really trust the vets here, and the staff are very nice. Wish theyd stop doing curbside-only visits because I prefer to be with my elder pup on his visits.

Review №10

2022-02-01

They take excellent care of my boy. The staff is lovely and so kind to all the pets. Their hours make life easy too!

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