Applebees grill bar in East Islip
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East Islip, Suffolk County, New York, US
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Site: https://restaurants.applebees.co...
- Monday:11AM–11:30PM
- Tuesday:11AM–11:30PM
- Wednesday:11AM–11:30PM
- Thursday:11AM–11:30PM
- Friday:11AM–1AM
- Saturday:11AM–1AM
- Sunday:11AM–11:30PM
Applebees grill bar in other cities:
They dont give you what you order. Curb Side to go service is terrible. I ordered a brunch burger and a large fountain. I got a bacon cheeseburger and a kids sprite. These people are idiots and dont deserve your money. Probably wont happen when you sit down inside because you can just send it right back but this place obviously does not care about the order to go service and thats fine but dont offer it as a service if you cant even get the order right. Plus there is approx a $5.00 difference between what I ordered and paid and what I received.
Terrible. Went to carside to go last night. Order said it would be ready at 6:11PM. I waited until 6:45 then went in to find my order sitting next to the register, all someone had to do was walk it out. Then I get home and of course they forgot my kids yogurt and fries. The kid working the register at pick up last night could not move slower if he tried. NEVER EVER AGAIN, Ill make the drive to Lindenhurst from now on.
They wouldn’t seat me and my 7 friends because “the kitchen closes in 20 minutes” even though it was 12:10 and they close at 1am, and basically told us to leave. but right after, they sat a couple that was waiting after us and there were other big tables that didn’t even order their food yet. Horrible service and when we asked to see the manager he couldn’t even care or bother to come over to us and say anything, not even an apology for basically not wanting to serve us. Awful business I’ll start going somewhere else with better quality food.
The lady that attended me and my family was very rude. I ordered a margarita that on the menu came with a slice of lime and salt at the border of the cup. I didn’t get any of that. I just got the margarita on the cup nothing else. When i asked her she gave me an attitude. When she was done taking our order, she left the menus and didn’t bother picking them up until i asked her to. Just overall a very bad experience.
Service was terrible last night. Bartender was the rudest person I have ever been served by in my life. She walked over to us and just stared without saying anything. I stared back in disbelief as I have never met this young woman in my life and could not imagine what I did to her to deserve such a rude approach. I wanted to give her a pointer on how to provide adequate customer service which begins by properly introducing yourself and greeting the customer as I previously worked in food service/waitressing for almost 6 years. But I just did not have the patience to converse with her any further. Especially because after the next patrons sat, she nicely greeted them and asked their order - therefore she is clearly capable, she just decided she didnt want to greet US that way. I cannot assume what the issue is based in so I wont. However, there should not have been any issue at all. And there is more I could say about her as she broke clear and very serious rules while serving, but I have no interest in getting anyone fired. But all that to say, Ill be taking my service elsewhere from now on. This is not a very welcoming bar to watch games at. There are much better Applebees bartenders nearby. If you want an enjoyable bar experience, this is not th Applebees for you. **Side note: the food tasted great but presentation was not up to par. I understand this is just Applebees but every restaurants plating matters. So two stars are for the fact that the food tasted good.
If I could give it a zero I would, the shift that was lead from 6-8 needs to be retrained especially the manager on duty. The complete disregard of customer service, respect and promptness from kitchen staff and the manager named nick. My server was absolutely amazing but lacked the help from any staff whatsoever because as per manager nick he stated that decorating is more important than serving his customers that have waited more than an hour an a halfHe was trying to correct our wait time when in total we have waited for that long. I wish the best for the lone waitress/bartender she needs it to work with staff that ungrateful
Food was great and their 2 for $22 is a great deal. They have great kids meal options. But they didnt have crayons for the activity paper. Also had to ask for different seating bc they were seating everyone close together in one area bc the screens are social distancing.
The food was excellent, Theyve limited their seating arrangement inside (every other booth allows 6 social distancing) Every employee masked up and very accommodating. Outdoor seating is also available. I had a very enjoyable dinner date, 5 stars all things considered.
Came here and was seated. Thats the most service i got. I sat at the table for about 10 minutes, no silverware and no server in sight. If i could give it zero stars i would. Hostess stood there playing on her cell phone and watched me walk out didnt say a word. Glad to not give this location my hard earned money.
Usually I love this Applebee’s but ever since the pandemic I continue to have problems with this particular location. The quality of the food has also significantly decreased since. Lastly, me and my fiancé went to get a shark bowl... we spent $10 on a drink which I found on google and should have first of all been in a bigger cup but not only that... they didn’t even fill it up all the way. I’m very disappointed.
This is the worst Applebee’s I have ever been to. I made my reservation hours before. Got there beforehand and was told to wait til the table was empty. I ended up having to wait for about two hours outside in the cold. They took my number and name down and said I’d get a call when the table was available. Never happened. Walked back in to find out that they gave my table away to another group. Mind you I NEVER got a text/call. Then suggest that MY group and I HAD to get split up. We ended up going to a whole other restaurant.
Really fast service, the place was also nice and clean, the hostess was really nice and accommodating my seating request. The food came out promptly and was delicious, our server was also extremely courteous, well spoken, and accommodated all requests. I suggest anyone check it out for fair prices and good food but especially good service
The tables looked visibly dirty, as if they were stained. They had a sticky feeling to them. We were told it was the sanitizer they had used, but there was also food residue and crumbs on the wooden divider between our table and the bar. We asked if we could be moved, and we were asked why, and we told them because we were just unhappy with the table, because no other table looked like ours. When you looked closer it was images of the menu that had transferred off onto the table due to maybe an alcohol or something being improperly used with paper menus. Our waitress was very kind, but instead of moving our table to an open distanced one, she got who I assume was her manager. The “manager” (a blonde young person with a single long earring) came over and proceeded to tell us that it was the sanitizer that made the table look like that, and that all the tables looked like that. At this rate, I didn’t even care anymore, but was curious why we were being talked to instead of moved, when there were many other tables open and the place was basically empty (noted, distancing) — when we asked again if we could just move tables, we were told no. We just left.
This place would be nice if a friendlier staff worked there. I came in to eat at 12:45 AM when the kitchen closed at 1:30 AM, and the entire staff was staring at us in disgust, and visibly talking bad, about how they did not want us there. Me and my friends are all servers at other restaurants and understand the frustration of customers walking in 5 minutes before the kitchen closes, but we all came in with in the hour of the kitchen closing and none of us act/express the way we feel in front of customers like the babies of apple bees did. The attitude we received from the staff was unacceptable. After the unfriendly hostess sat us, the servers walked past us saying, “don’t ask me to do anything” .... “Im not taking them” ..... it was so uncomfortable that we all put our menus in the middle of the table and told them we are leaving and going somewhere that we feel welcomed to spend our money. If you plan on going to this Applebee’s, don’t go at night, or the night staff will cry their eyes out.
SERVIVE WITH A SMILE!Culture is miserable here. The place was maybe a 1/4 full on a sunday afternoon. We came in, waited at the counter for about 5 mins...no big deal.When the hostess came over it was if we were bothering her. She looked at her seating chart for what seemed to be an eternity. Led us to our seats. Tossed the menus on the table and turned and left. Said nothing all the while maintaining her RBF. We reviewed our menus and were then greeted by a smiling waitress within 10mins...I thought thank god someone not miserable.She took our order, brought the food out quickly. Food was good. We finished our meal.We then waited atleast 15 mins to see our waitress again. As Im looking around to see if we can grab someone, I noticed most of the staff looked aggravated. I was able to grab her for the check and she then went into the back. I had my card ready for when she returned as I was not about to wait for her to come back in 15 mins again. As I was talking to one of my kids. She places the receipt on the table and leaves quickly. I was able to grab her a couple of tables away and give my card. She ran the card , came back placed it on the table and again said nothing and walked away.This is a managerial issue. This many miserable people working when the business is actually slow is horrible. No worries though, judging by the crowd on what should usually be a busy time is an indication they probably wont be around to much longer.
Ordered food on Doordash. They gave the driver the wrong order and the food they gave me had hair in it. Disgusting! I called applebees and they told me to call Doordash and get my money back. I got a full refund from Doordash. Wont be ordering from this location again.
I use their curbside to go for the convenience at this location. Its not the first time Ive had an issue here. I gave them another try after traveling all day and being too exhausted to cook. Not only was my order not ready when I got there, (the time I was told to get there) it wasnt ready for an additional 1/2 hour. My medium burger was so well-done it was crunchy and could have been used as a hockey puck. Tired or not I will be finding a different place for a convenient dinner in the future.
Wont be coming back. Incredibly rude staff .Came in on a Sunday night at 10 for apps .In the entire restaurant there was maybe 15 tables sat. After being seated we waited for 10 minutes to be greeted. As a former waiter I was understanding and didnt let it bother me, though its incredibly unprofessional. The server arrived at our table after we heard him complain to the hostess about being seated. He arrived, visibly annoyed, and took our drink order. After we ordered our drinks we said that we actually knew what we wanted to order for our meals (as we had waited ten minutes). I thought that this would help him be done with our table for a while. He responded by saying Im actually not going to take it right now Im kind of busy at the moment . Again, this was after 10 minutes of waiting without being greeted, listening to him complain about being seated and now trying to help him out. Not interested in coming back .There are a million other Applebees on the island and I wont deal with bad customer service with so many options. Disappointed - we were made to feel unwanted right away.
The food was good. The $1.00 margarita was not. Taste like a fancy lemonade. The waiter used foul language when talking to patrons at other tables. Unfortunately, I did go on football Sunday afternoon so its everything football. From tv selection, patrons and staff wearing team jerseys, with yells, jeers and cheers through the entire visit. Certainly, for a younger sports enthused crowd.
Ill start by saying Applebees has stepped up their game. Originally my wife and I wanted to go to Chilis but there was an hour wait. She then suggested Applebees. Well like they say womans intuition. 15 minute wait. I ordered the French onion soup, caesar salad and bourbon steak. My wife ordered the grill chicken broccoli with mashed potatoes. Food was DELICIOUS! Our server was also on top of her game being by herself. Im so glad Chilis was busy. Definitely going back.
My wife and i came to this location around 11 p.m. they have half off on appetizers late night. It was filled with high school and Junior High School kids needless to say it was loud in there two of the appetizers I ordered was over cooked my wife ordered a mixed drink but it had little to no alcohol in it we had to request more alcohol. With all that said our server was very pleasant and my wife loved the meal that she ordered.
Great place to chat with friends over good food. Staff is friendly and does a good job of checking up on you. The major sports games are usually on, and if not, the staff will kindly change the channel if you ask. Now they have a device at each table that you can use to order food and drinks, call your server over, and even pay. This is a huge help when it comes time to pay because each individual can select the things they ordered, and swipe their card on the device to pay their portion and leave a tip.
The hostess wanted to put my family in the bar area and I said I was not comfortable because I have two small children. I told her I did not want to sit in that area. She thru the menu down and said well then you will just have to wait and then walks away. I spoke to the manager and she was not helpful to the situation. I was trying to express myself and she thinks I’m arguing with her. She said what do you want me to do. This was June 23, 2019 at 8:40pm. Thank you
I trusted those high quality chefs with superub intelligence to make my food order the way I ordered it. Im a vegetarian and havent eaten meat in 7 years, the veggie burger I ordered had bacon pieces in it, I didnt even realized until I pulled a massive chunk out. Obviously the chefs arent as smart as I thought they were when they put bacon in a veggie burger. The waitress walked past us multiple times didnt even check on us unless we waved her down and wheb I told her what happened she seems genuinely sorry, however it doesnt make up for anything. Also the sound system would be better off, off all together. I mean can you expect from an Applebees
Very poor service. Had to wait for more than an hour. Had so many empty tables but staff said there was no one to clean the table so we have to wait. Unacceptable. I had to write one star but if there was a choice for a zero star that would be how I would rate this place. A big fat 0000.
I have never been so disrespected by a waitress at a restaurant in my entire life. I was at the east Islip location with a couple of friends for a night out and was disrespected and treated like garbage. the waitress was rude and standoffish from the beginning. we paid the waitress and she actually came back to our table afterwards and told us off for not paying a high enough tip. she accused us for only giving her a 1$ tip. i will admit that the tip wasnt a lot but it certainly wasnt 1$. there was no reason to be so disrespected. her name was Sarah and I will be contacting the restaurant tomorrow.
Not bad ,food was good . We all got burgers the waitress should know to put ketchup on the table and extra napkins.sevice could be much better ... bathroom was real dirty....staff got to step it up.if management got on the workers a little the place would be five stars....
5 for 5 on screwing up curbside orders. Not only can they not manage to get orders right, twice they forgot to put the whole order in the bag. Not to mention that the to go quantity is half that if when you done in, for the same price. Theyve officially lost my business.
After going to Applebees for many, many years. I highly doubt Ill be going back, and if I do definitely not this one, waitress Dana S seemed rude from beginning and didnt seem like she wanted to be working. Sat there 10 minutes b4 we had to ask someone else if we had a waitress coming, then she finally shows up to table with attitude. Then never came by much to check on things like Applebees always used to and so did manager use to walk around asking all customers if everything was good. Was disappointed also in the menu as theyve deleted so many great items they had, steak quessadilla towers, mushroom Swiss burger, cowboy burger, and others, also the steak parm shrimp used to be much bigger, now smaller but the price has gone up lol. I just noticed alot of the employees standing around yacking, not paying attention to the customers and the fellow customers looking around for the waiter or waitress. Totally down hill from years ago!!I as far as tip, I left her the $7.00 change I should have had coming. When working on tips, it be best if yall paid more attention to detail and your customers if ya wanna get better tipped. Poor service = poor tip!!
We went in and were seated, the first came and asked if we wanted drinks, we asked for oue table to be wiped down as ut was sticky and dirty. 3 times !!! She ask someone to wipe our table, we waited finially our food came and she asked did they wipe table NOOh ill have her come , by the time she came iver with a dirty rag , that she had been wiping all tables and seats!!! Place us dirrty, list apoettite , mrs applebee you should teach about cleaninness and cross cotraminatuoni
Horrific... Mom ordered a simple cheeseburger and fries, I ordered shrimp fajitas & my GF ordered a grilled chicken, with fettuccine... 15-20mins later the burger comes out with cold French fries and the cheese looks like it had been under a warmer for 15m... - for me, mine seemed ok but god forbid a waitress brings a plate to make the fajitas on (maybe they thought the aluminum foil acted as a plate?) 15mins goes by before we see the waitress that said my gfs food wood be out in a minute (never came btw) I asked for the plate and fresh fries for my mom but no one cans for another 15m - it was like 10p when we got there - went there right after leaving my dying father at the nursing /rehab with the intent to get my mom her first meal of the day... Real nice...Needless to say (or maybe not) we walked out and headed east - stopped by free California diner an had a nice dinner...Btw, after the first return trip from the waitress, she said the manager would be right over - never saw him...Applebees - you dont serve 2 out of 3 meals and have the 3rd meal come, well, never - be expect no corrective Acton in 20+mins to be acceptable by a patron... It doesnt work that way...
Called them to make a to go order ....and the person hung up on me ...not once....not twice....but thrice...When On the fourth try...the person responds ...I asked her why she hung up on me...she simply brushed me off ...and then had the nerve to ask me if I was ordering....What ever happened to QUALITY CUSTOMER SERVICE...Asked to speak to the manager....similar response....I will NEVER GIVE THEM ANY BUSINESS
Food is good prices good but the car side check out people are rude. I ordered food at 850pm and was told 30 minutes. I show up at 920pm and the waitress says next time try to come before 9pm like its my fault. Maybe u should have told me there was some policy in place.
Pretty standard Applebees, fun to watch a sports game. They are increasing their beer selection, which is pretty cool, and the do two-fers after 10 pm. their menu is tasty but dont go if you are on a diet, since even their healthy options are around the 500-600 calorie range.
The same experience you get from all other run of the mill franchise establishments; not much to be said from one to another. I will say however, this applebees has a friendly staff, for now. It seems to be very efficient in churning out their microwaved foods and watered down drinks. 👍
Horrible went here at 10:00pm with my kids and friends 13 people and service was horrible the food for the adults came 23 minutes before my kids and was pretty much done when my kids food came. Complained to manager joe and got pretty told whatevers will never be returning....kids get served 1st....
Total reviews rating 3.9
199 Reviews for Applebees grill bar 2023:
Review №1
2022-02-21Enjoy 2 services DOUBLE-GLAZED BABY BACK RIBS, pasta with chicken breast and a bananarama drink, everything was delicious I love eating in this place I recommend it!!!
Review №2
2022-05-05It was great😀 , the food is great, the price is right. And you meet the nicest people if u sit in the right place😂
Review №3
2022-06-30I like to come here to eat this delicious chicken Alfredo pasta.
Review №4
2022-06-08Went there and food was ok appetizers were better. Service was horrible and even gettingvor trying to pay bill took forever. Would only recommend the 1/2 price appetizers only and hit and miss with staff. Service is very important and seems like not at applebees at several locations.
Review №5
2022-06-19Nice as always. Grilled chicken with shrimp and parm is my favorite.
Review №6
2022-05-06We sat down for 20+ minutes waiting to be asked for our drink. They let people vape and smoke at the bar I was sitting right next to with my little sister. The bar tender did nothing about it or no one else seemed to care. Would not recommend coming here. Also kevin with the bun is a very terrible waiter.
Review №7
2018-08-05Food was okay. Service was slow. Empty boths but still a wait. A section had a party and ended before we were seated, they were still clearing the table when we were leaving. Server didnt announce the special drinks, poor girl seemed completely exhausted. Food was tasty. Maybe going at a different time would have been best.
Review №8
2018-04-06I’m not really a fan of chains, but Applebee’s delighted me tonight!! The 2 for $20 was a true value! The food was promptly served, well prepared and the service of Ebony was super attentive! Well done!!
Review №9
2022-01-27If you go to this Applebees Pls Pls Pls get a table in a server named Essence - section. Shes efficient, timely, patient (we had a 3 yr old) and cordial. Great place for family dining!
Review №10
2022-04-13Place needs an update. Had no accommodations for a party of 8. Food used to be better. Waitress was pleasant.