Kerbside pickup
Yes
P.C. Richard & Son in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Amenities
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 718-968-9631
Site: https://www.pcrichard.com/stores...
Site: https://www.pcrichard.com/stores...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:9AM–7PM
- Sunday:10AM–5PM
P.C. Richard & Son in other cities:
Comments (199)
This is my third purchase at this pc Richards, Bob is phenomenal, he is knowledgeable about the produc6and very helpful. He offered to assist with an issue non related to our current purchase, thats customer service!! This store will be my choice in future purchases. Thanks Bob!
Courtney is one of the best salesman I’ve ever dealt with. He is my new favorite person in this whole company. I will definitely be back
Brian has been my sales person for well over fifteen years have purchased many products from him always great customer service and very friendly always a pleasure to do business with him
Brian was very great. He was patient and very helpful. He helped me to select the proper AC for my bedroom. It was a pleasureable experience shopping at PCRichards
Kyle is my best salesman in any location I go to. This store is my favorite so far. I will always recommend going to see Kyle at the Ralph Ave location. Knowledgeable, patient, and honest
Please ask for randy. He actually measured and told us the best fit for our AC window unit. Very respectful and considerate of our budget.
Brian and Ralph were both great bought my new bed from them and adjustable base couldn’t be happier very. Knowledgeable will be back for more things
The customer service here was horrible at the Ralph location.I came here to buy an AC unit and this rude sales rep think he could talk to me any how. I walked away then my daughter heard him making comments because I wanted to called my husband for clarification…like he sent me to work then this man Ricky who is a manager of another location saw my frustration and ask to speak to me and after explaining my situation he help me out …
I dealt with vandyke. And Ralph. The manager bought my appliances. They were a great help with be back for a new mattress also
Kyle very knowledgeable,professional and courteous with our interaction concerning items purchased. Great listener and excellent salesman.
Randy is the man !!! He was so patient and very helpful, he even helped me return my A.C unit even after I opened it. We love you Randy!!!
Just purchased my New TV from Andy He was very helpful and knowledgeable about the products. Such a great salesperson.
I had a great experience at this PC Richards. Ralph was extremely helpful with picking out my TV. I will be back here again.
Bob and Ralph were great sold me my new portable ac I’ll be back for more purchases. Thanks to them.
Brian was extremely informed of a.c. product and very helpful in helping me to decide on the right btus needed for my room.Excellent.
Came in and bought my new mattress off Brian and his manager Ralph they took very good car en of me I’ll be back as always.
Randy helped us find a new AC for our apartment and was very helpful and informative. Would recommend him if you need help with anything!
I dont write reviews often but when the service is this good, I make the effort. Marlon is honest, courteous and really cares about his customer! I would definitely recommend and always look for him when purchasing anything. Excellent service and professionalism nothing like that of a salesperson forcing a product down your throat
Marlon is such a great guy, honest. He really cares about his customers and what they want. He definitely has patience and his willingness to answer my question into making sure I feel comfortable with what I purchase. A wonderful individual and I will continue to purchase my appliances from him.
Bob @ the P.C Richards on Ralph avenue was diligent, and very helpful, he was able to research and secure my product.. I ordered it over a month ago. He was patient and vigilant in making a couple of calls and he finally tracked down the product.. I was just so thankful, not every sales person would put all that effort, but Bob did.. He is a good salesman...
The customer service received by Marlon Henry and the entire team was over the top professional and quite honestly some of the best Ive ever received. This location is highly recommended for any appliances needed. I pass several locations to get here and will have no problem doing so for all of my future needs
I had an amazing experience shopping at this location. The service I received at this PC Richards was great. Marlon was very patient, informative, and super helpful. He made the process very easy and I definitely plan to return here for all of my future purchases. Another big thanks to you Marlon!
Kyle is the best customer service representative. He is extremely informative and attentive to his customers. I had an issue with my purchase and from the door he assured me he would take care of it. Kyle helped me resolve my issue with the upmost professionalism, courtesy and respect. I will be back to this store for all my electronic needs. Thanks a million Kyle!!!!!
I purchase all my appliances at this family owned business. The staff are always so helpful and the products and prices can’t be beat!! Now they added mattresses and I couldn’t be happier with my bed and the adjustable frame it came with. Thank you PC Richard, for always having quality merchandise at affordable prices!!!
We always are treated like royalty at this location. Marlin is amazing. Always get the best price and service with a smile. All other retailers could learn from this location. Nothing but professionalism and courtesy. Love it here. Don’t miss out. Be part of the experience and visit.
Brian was extremely helpful and knowledgeable about the appliances. He was patient and kind and understood exactly what I wanted. I ended up buying combo washer/dryer, stove, and refrigerator. Would definitely recommend coming back if I ever needed something else and I highly recommend coming to see him for help with appliances you may need!
I love to shop at PC Richards and I really like the services I received by Harry one of the best PC Richards has at this location. He make sure that myself and family have the best price quality and promotion that the company had to offer. Good job Harry.
Great place to shop for electronics and appliances. Marlon is a fantastic manager, he goes above and beyond. I highly recommend this store and his service. I will continue shopping here and spreading my experience with family and friends. Good job Marlon!!
Andy, was an excellent help. One of the best Customer Service reps at this location. Andy is patient and very helpful when it comes to the products PC Richards has to offer. He is very knowledgeable when it comes to his job. No question went unanswered. Andy was one of the best.
My experience at the P.C. Richard on Ralph Avenue was great. The sales person Brian was very patient, informative, helpful and most importantly he answered all my questions. I purchase a stove and TV. I will definitely shop again. If you shop at the Ralph avenue location ask for Brian you will not regret it. Thank You Brian for always providing me with excellent service.
My experience was amazing. The service at this PC is great. Kyle was very patient, informative, & helpful. He made the process of purchasing my items very easy. I plan to return here for all of my services. Thank you Kyle!
Whenever you come to PC Richards, be sure to ask for Ralph, the best salesmen in the place, always takes care of his customers and explains things in detail very well too! Always a pleasure doing business with him whenever I’m looking for electronics, he’s extremely knowledgeable on the matter too!
Came in and bought my new mattress and pillows from Brian. They gave me a great price and deal. I always come here to shop always a pleasure
Went everywhere looking for a Xbox X series and couldn’t find one anywhere, until PC Richard & Son got them in. Normally I find zero help when I would go to stores like Best Buy even made fun of telling me in store would never happen. Well that wasn’t true the staff was great went and got it for me. Was very fast transaction. They had all the accessories I wanted on hand and even got them for me while I waited briefly at the register. There was no price gouging like online. Staff was polite, professional, and wished me happy holidays. Overall a great experience and I got my Xbox just in time for the holiday! Highly recommended
Felt with Ralph the manager.. was easy to deal with and excellent service. Very prompt and gave me the best deal possible! Highly recommended
I have bought many things from PC Richard on Ralph ave and always am treated great. Brian is easy to work with and always helpful! From Air Conditioners to TV’s to PlayStation. They are the best!
Brian is a great associate; he is truly a great assets to our family with his help . He is patient and tries his best to get us the best prices .
Kyle was the greatest help of all time.I will definitely be back for anything I need. And I highly recommend him to any and everyone
Bought my new dishwashers here van and Ralph were a great help. Will be back for a mattress. After he showed me the mattress gallery here.
Love it. Great help they go out of their way to get you what you need not just what you want.
Each time I need a home purchase I go see the salesman Ralph and he is AMAZING!! He’s so patient and genuine! He helped me get my husband his Xmas gifts and quick!! Ask for Ralph when you go you won’t be disappointed !!
Ming did an amazing job getting us a great mattress. He answered all our questions and was polite.
Worst customer service ever. They sell you thousands of dollars in products then treat you like garbage. The managers are awful. And. Andy the sales person couldnt care less. Worst experience ever. Will never go back there.
I loved shopping in this pc Richard the most , the service was great and the store looked clean .. I asked to speak to a manager to get a better price , he was very willing to work with me... the office girls Marsha Unikue and Kim are so amazing, polite, and friendly. These girls deserve a raise, will recommend everyone I know to shop here the salesperson Ming and Brian took there time to help me get appliance for my new house everyone was just so friendly I felt so welcomed when I arrived.
Came in and bought bought all my acs off Ralph he took great care of me and explained the models I needed for my home
This is the best store out of them all . Ralph is the best to deal with , been using him for years and never had a problem I would give him 10 stars if I could .
Randy is a great seller, took his time to explain in detail the product we were buying.
Brian is professional, knowledgeable and friendly. Thank you. Everyone comes in a speaks to him. Keep up the good work! 👍🏽
Kyle is one of the best staff at PC Richard. Knowledgeable, courteous and friendly. Highly recommend!!
Bob was extremely helpful in purchasing my new air conditioner. Great service
John Regis from Ralph avenue location was a wonderful salesman. I will go back to see him and send my family and friends to him
Brian was very helpful and helped us select the right air conditioner for my home.
Great job from salesperson Andy. Wonderful experience getting my new Stove and Microwave.
Came in and bought my new acs off off van gave me great prices will always be back.
I caught the only sale today at PC Richard my sales guy was ming fantastic sales person he help me get a great discount hes willing to help you a real down to earth person you wont go wrong dont forget ask for ming!!!!
Andy was very helpful he took care of us right away answered all of our questions very much friendly environment
This is by far thee most professional P.C. Richards Ive shopped at. The Managers name is Marlon. He takes customer service to a whole new height. Extremely patient, polite and a guru at his profession.
Any time i walk-in top guy Andy alway provide me with excellent service. He does not rush or hurry me out. Even when the iteam is not in stock he always Make sure to call me when it available at the location. Make that man a team leader for all his hard work and Dedication. Good job Andy!!!
I visited this location numerous times and am always awestruck by how beautiful the store looks and how each department is meticulously organized. I was helped by John and he was very attentive, respectful, and very down-to-earth. I really look forward to visiting the store very soon!
My experience has always been excellent with PC Richard. Marlon is always my go to guy for all my needs from Appliance, TV, Electronics and now Mattresses. When I learn he moved from Queens to Brooklyn location. I followed as well. Doesn’t matter how far. You can’t beat the service.
It was a learning experience. The sales person, Kyle Griffith, was my blessing. He was informative, easy to communicate with and friendly. He wasnt pushy to make a sale but gave me options and good answers to help my decision for purchase.
My experience at the P.C. Richard & Son on Ralph Avenue was amazing. The service I receive from the staff there was unforgettable. The gentlemen who approach me was John Regis, I needed help with a wireless phone and he suggested the right product and a great service. This is one of my favorite location and I will continue to shop there for all my appliances.
Bob was extremely attentive, patient, and knows the product very well. I have had a business relationship with him for over 20 years. He is My go too, salesperson whenever I encounter issues with my defunct appliances. Go see Bob and experience his outstanding customer service.
We are very much thankful for all the help Harry has always given to us. He is such a wonderful person. Thank you Harry for your great service always.
My experience today was excellent. The sales Rep. was knowledgeable and polite. Randy is my husbands go to guy @ PC Richard. Thanks for making our shopping experience a good one.
Bob is an excellent salesman I will recommend him to anyone who needs his service.
Andy was great! He was very helpful and friendly. Highly recommend!
P.C. Richard & Son is one of the best appliance store in North America. One of the best location for me is on Ralph Avenue, every time I go there I receive the best services from the staff and they are knowledgeable about their products. The last time I was there one of the representative by the name of John Regis provide the utmost services to me. He knew his product and help me choose the right item and was very professional. I hope him and the rest of the staff continues to provide excellent services to their customers.
This store is amazing. Special thanks to Harry and Marlon for taking care of me during the most difficult time of my life. I lost brand new appliances due to fire and went back to purchase everything again. Thank you for your kindness and professionalism. You guys go above and beyond for your customers! I am going to be back to get new refrigerator very soon. Thanks again!
I chatted with Brian John. He was very helpful and answered all my questions during our chat. I believe he had my interest at heart and found exactly what I wanted at a good price.
Brian was very helpful and knowledgeable. Will come back to see Brian for future purchases
Went to store for Surround system and appliances was pleasantly surprised, everything was in stock. Got great help I will definitely return , I also got a price match as they honored a competitive price , I already researched.
I had the honor of having Brian assist me with the purchase of a new stove today. Brian was exceptionally knowledgeable, and patient with me as I tend to ask lots of questions. I was undecided as to which stove i should purchase, he helped me make a decision that would benefit the needs of my family. He was very professional and kind throughout the entire transaction. I truly had a great experience at PC Richards because of Brian.Sincerely,Satisfied Customer
The service is beyond measure as soon as you walk in and need any help no questions ask they will make sure whatever the situation is would be complete and do what they can to meet your needs the manager Marlon is great i always shop there for any of my needs that are sold in the store
It was a pleasure doing business with Andy. He was so patience and very professional. He took his time with us when choosing our appliances. Andy is also very knowledgeable in this area of sale. He is a very nice young man. I would definitely come back to see Andy for future businesses.
I was looking to replace my broken washing machine, I called and spoke to Ralph. He was extremely helpful and helped me find the perfect replacement. He made the transaction smooth and easy. I highly recommend him as a sales person.
Harry was amazing and helped me get exactly what I needed in a timely manner! Will definitely go back to him for all my electronic needs.
My local PC Richards & Son is the best store ever! I purchased two PS5 bundles there. I couldn’t find them anywhere else! Both the manager Ralph and the sales person Kyle were super helpful! Support your local PC Richards & Son!
Came in and bought my new appliances. Off Courtney had a great experience
Bob Barrett is the best. He is very patient and willing to help you get exactly what you need.
I have been shopping at P.C. Richard &Son this location for a number years now although I live in Queens . Just because of the wonderful services they offered. Harry has always been helpful to me and my family whenever am there. His service toward customers is excellent. He is knowledgeable of what he does.Management very courteous and kind and always willing to make things work for u.
Brian was very help and knowledgeableI will return to Brian for future purchases
Microwave suddenly died today and needed to locate a new one quickly. Brian at P.C. Richards was the perfect person to assist us. He was knowledgeable, helpful, patient and easy going. Looking forward to going back for all my future electronic purchases. P.C. Richards & Son, give Brian a raise! He deserves it.
I was in the market for an AC and I talked to one of your sales representative Ralph. He was very knowledgeable patient and gave me a great deal On air conditioner. I would definitely go back to the store,. For the great prices and especially service.
Andy was great to work with and made sure we had everything we needed. Thanks, Andy!
Terrible customer service. Was told I could return an item and was then rudely told only exchanges were possible. Will definitely never shop here again.
Bought my acs and new tv from Brian. And his manger Ralph took care of me will be back
Came. In and. Bought all.my appliances from Brian. With his help from his manager Ralph and also bought two pillows will be back. For a. NEW mattress also
Came in and bought my tv and soundbar from Brian. Always shop from this location. Great service
Came in and saw Ralph and brian he sold me all my appliances very happy and will be back for a NEW MATTRESSS
Bought my appliances from.brian john always give me great deals will always be back to see him.
We have been shopping at Ralph location for many years now, we are always satisfied with our purchases all thanks to Harry. He is very knowledgeable, warm and always go out of his way to help us in getting the best products for our home. Thanks again Harry.
Great service from salesman Andy. Top salesman in the store. Ask him for help if you need it
Pc richards is the only place I shop if they sell it thats my go to. Please see Ralf Ive been serviced in multiple location from him.
Great customer service !! Was able to get exactly what we wanted.
Great customer service came in for 1 TV left with 2 lol - Randy
This store is a great P.C Richards to shop in since they have a great store manager named Merlen that is really helpful if you really do need extra help if one of his sales persons cant answer a question. So I highly recommend this store to everyone.
Brian was very helpful. A wonderful salesman!
His services was the best I’ve had in some time. I wish there was more like him!
Bob was extremely helpful in assisting with our assisting with our sir conditioners.
Courtney was an excellent salesman.Very knowledgeableI will be back for more
Brian and Marlon are always excellent and customer oriented. Highly recommend.
My experience at this location was phenomenal. The manager at this branch is very pleasant and solves any issues you may have. I will definitely visit again.
My experience was wonderful! Bob took the time to go over everything with me. He recommended me getting an survey so I would know exactly the dimensions of the appliance that was coming into my house. He was patient and knowledgeable in helping me choose the best options for the appliances. He along with other staff members assisted me on completing my purchase. I look forward in purchasing other items from this store.
PC Richards and Ralph on Ralph Avenue did an outstanding job! We found Ralph to be knowledgeable about the LG washer and dryer and answered all our questions. He went above and beyond customer service. We initially ordered an LG set and after we ordered it, Ralph knew enough about the dimensions and it turned out we wouldn’t have been able to fit the size we ordered. So glad he double checked with us and saved us from a terrible mistake and quickly revised our order to accommodate our space. That’s customer service you won’t find shopping in a big box store!! Many tanks to PC Richards on Ralph Avenue!!
The salesman are excellent in this P.C. Richard. I usually deal with Harrynarine, but if hes not working the other salesman treat me with the same respect and professionalism. Recommend this store to everyone.
Excellent service. Great prices. Manager verse in product details. Great recommendation of product. Very happy and satisfied customer. Thank you Ming and Kyle
My 3rd family generation buying from this store specially from John always , Best price best service and best options in all categories . Good luck and best wishes for my 4th generation too.
John regis from store Ralph Avenue location is a wonderful salesman. Go see him
Brian was very helpful and knowledgeableWill return to see Brian for future purchases
John Regis from Ralph avenue location help me to make my purchase wonderful service
We’ve been coming here for over 10 years for all our appliances. Brian has been our go to salesman every time we go. He is very patient and understanding. He works within our budget and always looks out for our best interests. He always greets me asking how my family is doing. I would recommend Brian every day, all day for your PC Richards needs!!
Andy was very knowledgeable and helpful. His knowledge of the products was key in helping us to make an informed decision. Thank you for taking care of all our needs.
Brian is a very patient, efficient and knowledgeable sales representative. He shares all relevant information regarding the products including the necessary attachments. He has been our representative for over 12+ years. Highly recommend Brian.
Great service! Stopped here to get some appliances for my kitchen and John was very helpful. Will definitely be back!
My husband and I were looking for a refrigerator and the one we wanted didn’t have the color in stock so our sales associate named Joseph looked and looked and found a similar refrigerator we wanted and was able to get it delivered to us in a week and in the right color we wanted. Great service!
Ralph was extremely helpful in answering all my questions very thoroughly and politely. Seemed to be very knowledgeable in the different products offered. I would absolutely go back when needing something. I wished all of my shopping experiences were this easy and stress free! Thanks, Ralph!
I had a very good experience at the store and my Saleman Kyle was a big help!!
I purchased an air conditioner from this P. C. Richards location last July. It broke 3 times. They sent 2 different repair service companies to fix it. They were both professional and knowledgeable. After the repairs, it was deemed that I would need a replacement AC. Ralph at PC Richards immediately filed the paperwork. I was given a call from Kim and informed soon after that I would receive a new AC a day later. I have purchased many appliances from this location and have always been satisfied with the Customer Service I received. Thank you to all of you.
Bob did a wonderful job explaining the air-conditioning unit that would be best for my home. He was courteous and knowledgeable about all of the units he showed me. By the end of my visit I was comfortable with my decision to purchase a great product from PC RICHARDS.
Kyle was amazing at his job. He was very knowledgeable and patient. I will always shop at this location. Awesome job
Came in and saw ming the saleperson and sold.me my new computer with all.the works will be back for a mattress also.
Had 2 great experiences at this PC Richard. Got an AC for a great price and came back for their mattress sale. The manager Ralph went out of his way to help us. Will definitely go back when called for. Thanks!
I went to the Ralph ave PC Richard to get a mattress ... I was very surprised with how knowledgeable the salesperson was in just helping me to find one that was perfect for me and my back issues...
Made a good purchase today and my guy Van was awesome. His manager Kyle was great too and really professional and explained everything well. I will be back to make more purchases.
Bob really did a GREAT! job and he was a big help! 👍🏾
Ralph was a great help when selecting our outdoor television. Very helpful in answering questions and making recommendations. We were unable to go to the store, so everything was done via phone and package was shipped to us and received as promised.
We needed a new microwave and we were assisted by Brian. He was extremely knowledgeable and helped us to pick the right one for our home! We will be back for all of our home related needs! 5 STARS!!
Been coming here for years and the customer service is excellent. They stand behind their products and you dont have to deal with the headaches of going through the manufacturer. PC Richard is the best. Bob is my salesman
Great service from Saleman Andy. He Is Very Nic And Knowledgeable On All The Products. I Love This Place And This Guy
Brian @ Ralph Ave is the most considerate & helpful sales associate there is. He takes his time to understand what you need and gets you a great value!!! Best PC Richard store ever!!
Ralph Caliendo at PC Richards is the best. So helpful! Honest. What a doll. I love him and this place. Get all my appliances from them. And trust me, their warranties are so worth it. Just bought my Samsung refrigerator, stove and dishwasher! So happy!
PC Richards on Ralph Ave gives you great service and they sell quality products! Harry is a very attentive sales person with a lot of knowledge about their products. So happy with my purchase!
At a wonderful time in the store and I met Bob and Courtney one help me with information concerning a Samsung TV what I’m planning to buy next week and that was Bob they were very helpful in helping me choose my TV my air fryer my blender my mixer on a wonderful time in the store very good sales I will have a second visit to the store next week to buy my Samsung stereo system in this time I’m going to see Bob or Courtney again
After 2 months of dealing with PC Richards Customer Service regarding my washer and dryer combo and no resolution was accomplished we went to PC Richards where we brought the unit and actually saw a resolution within the matter of days thanks to Kyle G.Kyle was very attentive to our situation and escalated to management which received immediate results within 2 days. Meanwhile we reached out to the Customer Service number from day one asked to speak to a manager on several occasions and up until today a manager has not called us back.PC Richards Customer Service Center is horrible and the management needs to re-take some customer service training. Theres no need 6 different technicians should have to come out and management doesnt address the situation.My recommendation for customers is to be VERY aware when youre purchasing from PC Richards and then dealing with the Customer Service Center because theyre no use. That Center should be closed down and have any issues directed to the store where the item was purchased for assistance.
Home renovations are never fun but with the experts at P.C. Richards, were covered. Harry was our sales associate and an absolute pleasure. He sourced several products from dishwasher to fridge. Even with the inventory shortage worldwide, Harry insured our products are delivered timely. Customer service was exceptional better than the bigger chains (Home Depot, Lowes)
Bob was very helpful and patient with my selection of a washer machine.
Excellent service. Great prices. Manager verse in product details. Great recommendation of product. Very happy and satisfied customer.
Brian John gave me excellent customer service. He was well informed about the products in the store which made my life a lot easier. I love my new tv that we picked out! Great Job! 10/10
Great Store. Employee were great and helpful.
Kyle took his time with us. Giving demonstrations and explanations that made it clear as to what we are purchasing and how it works. Kyles knowledge of the product made the decision to purchase easy after the demonstration.
Ralph my salesman was incredibly helpful with my home appliance. Ralph went above and beyond what I have ever experienced with a salesman.Extremely knowledgeable, quick to respond, made my purchase as easy as 1,2,3.Delivered and installed in less then a week.Thank you Ralph and your installation team.I can’t wait for my next purchase. See you soon.
Excellent job from Andy. Gave me a great deal
Great job for Andy. One of the best salesman ever
Went in for a tv. Salesman were very knowledgeable and helped me choose a good samsung. Love the picture quality!
Customer sale Bob. Was just so helpful. Really recommended, I get exactly everything I was looking far. Thank you 😊
I went in to get just a television for my home but after speaking to Marlon the store manager he helped me to walk out with my own home theater experience. That tv with my new sound bar makes me feel like I’m at the movies.
Bob, the sales representative, is outstanding in every way from my experience with business dealings. He is conscientious in helping me as a customer. He keeps his word and is prompt in following through.
This is my 2nd time going to P.C. Richards in the past 5 years and I must say their customer service rep. Van service was impeccable. He was very patient in answering all my questions, and he made sure I got a very good deal. I would definitely recommend this store/location to my friends and family.
Ming delivered the best service! Appreciate you man!
I shopped at PCRichards Ralph Ave today Brian was my sales associate and he was Super patient and helpful with all of my needs. Thank you 🙏🏾 Keep up the Great work.
Brian is a great salesperson very knowledgable and helpful
Went in to purchase appliances for my mothers house. Needless to say it was the most pleasant experience. The sales counselor answered all of my questions and believe me we had plenty. He answered every question efficiently and with honesty and integrity. My mother and I were then introduced to the store manager named Marlon what a warm and pleasant feeling shopping PC Richard and Son. I would recommend anyone to come to this location.
John Regis on Ralph Avenue location is a great salesman. Ralph avenue location is the best
, Kyle is the best salesman appreciate his service
The moment I walked into PC Richards at the Ralph Ave ( Brooklyn, NY) location, I was greeted with friendly smiles, I knew immediately, this was going to be a great shopping experience! During my time in the store, I was assisted by Ralph. He was extremely knowledgeable and courteous. Ralph was able to answer every question. Again, very impressed of the professionalism. I was so content when my making my purchase, this changed my whole outlook to my shopping experience! I must commend Ralph especially, and all Team Members at your retail store they all deserve high marks on customer service! This is credited to the individuals whom you hire and your training. Job well done PC Richards! Most of all, if you have more individuals such as Ralph, you are number one in my mind! To all customers, when visiting or going to make a purchase at this location, please insure you see Ralph!
P.C. Richard & Son on Ralph Avenue is one of my go to stores for almost everything. And have dealt with many reps at that location. Mr. Joseph is one of the most efficient and very informative sales rep and his customer skills was also very welcoming.
As soon as I walked in Marlon the store manager was very helpful. Fast service & great customer service. Anyone visiting this store just ask for Marlon
Kyle was an amazing help and had patience and knowledge to explain the products. Thanks.
Great customer service from salesperson Andy
Went shopping with my daughter for appliances recently. Not only was it such a pleasure purchasing my new kitchen set in store. The delivery experience was perfect as well the drivers were kind and made sure not to damage my new floors. I would recommend PC Richard and Son all my friends and family. Big thanks to Marlon as well.
I’ve been a loyal customer for PC Richard’s for over 15 years and I’ve never experienced such AMAZING customer service since I’ve started going to the Ralph Avenue location. Marlon really understands his customers and the products the store sells. He is a true professional and knows how to deal with customers, complaints and informed recommendations. I refer everyone I know to Marlon and his team because I KNOW they’ll be happy with their purchase. I just referred my mom to Marlon to help update her kitchen with appliances when all other stores were out of stock. She’ll be a customer forever! 5 star rating from me for the Ralph Avenue location!!
I have been shopping in this PC Richard since I moved to the area 12 years ago. Since then I have purchased multiple items including washer, dryer, stove, refrigerator, air conditioners & televisions etc..... I only go to this location and I love, love my service representative there BRIAN!!!!! He is the best!! I have recommended him to all my family & friends! He goes above and beyond to help me with any issues or if I want to purchase something that I saw online. The best customer service is this location & Brian!!
The customer service they have is more than excellent Kyle and Marlon really go above and beyond with helping usThank you Kyle and Marlon
I always have a wonderful experience at P. C Richard. Marlon is awesome. Great customer service!!
Brian was great selling me.my new tv.
My experience was Great! Costumer service was Awesome! Always a delightful experience!
Needed some last minute gifts and stumbled upon a nice salesman named Serge. He was able to give me expert advice and guided me to the perfect TV for my son. Great service and a good price.
Excellent customer service every trip. Thank you PC Richards on Ralph Ave, I am very grateful to Marlon and his team. They always make life easier. Been coming here for years and I’m always beyond satisfied.
I had an amazing experience. The sales associates were very knowledgeable, providing me in-depth assistance for my surround speaker purchase. I look forward to returning for additional assistance.
Great customer service from Andy Very helpful
Bob is a great salesman who upon entry acknowledges your presence and offer you kind assistance and support. His willingness to check out whats in stock as well as online is admirable. This is the type of service that inspires me to return.
Brian- Very patient, easiest time buying an AC
Bob and Aamare and Ralph were amazing, professional, quick to respond and worked with me until I understood fully my TV. I highly recommend this store location to the neighborhood and beyond. You will not be disappointed.
I only use this location out of the 4 i live near and it is Always a great experience the service is the best. Harry Narine is awesome and knows about everything you need in all departments.
Great service! salesman Andy was very helpful and patient. He took the time to explain which AC unit was best suited for my room. Thank you Andy!
Ask for Ralph Caliendo! Answered all my questions, didn’t waste my time and worked efficiently to get my order in. Great communication around pricing, delivery dates and everything else I needed. Thanks Ralph and PC Richards.
Brian and Ralph were very helpful. I bought a laptop at their store on Ralph Ave Brooklyn. They treat me good and a lot respect. I would recommend to go there and ask for them any purchases at the store
Ming, and the rest of the staff have been beyond helpful. They help you secure the best deal and with charisma to make the consumer feel confident in what they will purchase.
I have been purchasing from this P.C Richards location for years. All I have to say is that Marlon and his staff is very professional, knowledgeable, and on top of there game. Marlon has ALWAYS help me to pick out the right appliances I WILL NOT buy from and other merchants. All I have to say is that if you want someone HONEST to deal with when it comes to buying anything from P.C. Richards go down to the Brooklyn location on Ralph and ask for Marlon. He DEFINITELY take care of you with anything you need/want from the store. Two thumbs up for him and the staff.
Great service when I shop at this store. Be sure to ask for John when shopping here; he’ll help you with whatever you need!
I came to P.C. Richard to find kitchen appliances. To my surprise, my refrigerator specifications are actually pretty unique and more difficult to find. Andy was an excellent sales representative and very patient. He found all the refrigerators that would fit my needs and found the matching stove and microwave to match. It was a pleasure doing business with him and I would definitely come back!
I needed a 60’ flat screen tv for my living room. I headed over to PC Richards over on Ralph ave and met a very helpful sale rep name Marlon. I was so indecisive of which brand to get. Marlon helped me out and I am very pleased with his decision. Even though all the sales rep are all nice and helpful, Marlon made my experience easy.
When shopping at pc Richard , it always a pleasure to have Harry as my sales person , he is alway polite, helpful and he’s my go to person always !!!!
Marlon has helped me pick out a washer machine and a Vacuum. The man stopped me from buying a pretty washer that only looked good but wouldn’t last.“Everything that is pretty doesn’t always work as good”Were his words to meI appreciate the honesty, because he also saved me a few dollars, because of course the pretty machine always cost more.Thanks Again !!!
Harry helped my mom and I purchase all of our kitchen appliances with ease! He was phenomenal and provided such great advice and found us exactly what we were looking for. I will surely be back for my future home appliance purchases!
I have been purchasing from the PC Richards for years now. It’s always been my first stop for electronics. Marlon and his team are the best in the city hands down. I now live in Long Island and still travel to Brooklyn to make purchases at this location. When I bought a house in 2019 it was Marlon and his team who helped me with all the appliances I needed during renovations. I send friends and family members as referrals to this location all the time. Always a pleasure to do business at this store keep up the good work!
Great job working salesperson Andy Top Class service
Employees are very knowledgeable of the products and very friendly. Everytime I need a product I always go back!...
Total reviews rating 4.9
199 Reviews for P.C. Richard & Son 2023:
Review №1
2022-03-19This was my second time using PC Richard and Ralph is my go to person. He is knowledgeable, and completely professional and I was able to complete my purchase of a washing machine completely stress free. He scheduled delivery within days of purchase. Delivery was the best…on time, set up and removal of my old machine in record time! Ralph is a great manager!
Review №2
2022-06-23It is always a pleasure to work with Brian. He is always willing to assist with all of our electronic & household needs. Truly appreciate his patience and time. Truly appreciate his assistance. We will be back again soon. Great customer service.
Review №3
2022-03-23Awesome experience. Ralph was great, answered all of our questions and made sure we were getting the right refrigerator for our kitchen and family. Easiest appliance I ever purchased. Excellent customer service and we will definitely be returning
Review №4
2022-05-25I have been shopping at PC Richards for many years. I am very particular when it comes to customer service and at the Ralph Ave location Brian surely knows how to treat customers. Very polite, professional and extremely knowledgeable when I have questions regarding the appliance I decide to purchase. Excellent and Exceptional Customer Service. Thank you PC Richards for my experience at your store.
Review №5
2022-04-11I worked with Bob who has been my Sales Rep for over 20 years. If you want someone with knowledge, patience and a pleasant personality, it is worth your while to wait for him to attend to you.You will not be disappointed.
Review №6
2022-05-06I don’t normally write reviews but I have to say, Brian was very helpful and informative when I came in to purchase my kitchen appliances. I had so many questions and he guided me through the process! Needless to say, I found my appliances for my home and it was all thanks to him! I definitely recommend coming to this location! Go see Brian, he’s the best!
Review №7
2022-05-30Went to this Pc Richards to buy a new washer dryer. Ralph came over to us and answered all our questions. He is extremely knowledgeable and patient with all our concerns. We were also very happy with the price and will be visiting him again for all our new purchase.
Review №8
2022-05-13Stop by the Brooklyn Location and spoke with Ralph and explained i needed a Refrigerator ASAP! Not only did he have the model i was looking for, Ralph setup delivery and had it installed for me a few days later. Customer Service at its Best! Thanks again Ralph.
Review №9
2022-05-28OMGoodness Randy in sales was superb, very patient, professional and courteous. He took his time to services my wants and needs in my purchases. I live in another borough and came to this store. He is excellent!!! People ask for Randy.
Review №10
2022-06-03Brian is the best ever. He has been our sales rep for over 15+ years. Very patient. He takes his time with my husband and I. He is very patient and good hearted.