Aqua Mania Inc. in Alexandria Bay
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Alexandria Bay, Jefferson County, New York, US
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Site: http://www.aqua-mania.com/
- Monday:9AM–5:30PM
- Tuesday:9AM–5:30PM
- Wednesday:9AM–5:30PM
- Thursday:9AM–5:30PM
- Friday:9AM–5:30PM
- Saturday:9AM–5:30PM
- Sunday:9AM–5:30PM
I must admit that I was a bit intimidated shopping for boats at the home of the worlds fastest turbine race team. My fears were completely unfounded, as everyone at Aquamania is down to earth, and work very hard to put their customers first.It was an absolute pleasure buying a new boat from Aquamania. I never felt pressured, and Rick spent a ton of time educating us on various offerings and options. He offers broad experience and passion for boating that I had not encountered at other dealers.Rick and Allison are both super friendly, as is all of their staff. They treated us very fairly with our 18 year old trade, customized the new boat to our needs, and immediately addressed a few minor issues discovered during the first week of use.In short, they have earned a lifetime customer.
I bought a Jet Ski from Allison a few weeks ago. I also bought one 20 yrs ago from her. Anyone who wants to buy any watercraft this is the PLACE to go. They give you the best prices, theyre fair and the work they do on your machines is legite!!!!Ive been on the river for 40 yrs and have never been treated as well as Allison treats her customers.!!!!!!!! Whatever you do, DO NOT GO TO CHALKS MARINA!!!!! THEY WILL RIP YOU OFF AND DO AN ABSOLUTELY TERRIBLE JOB!!!!!!!
Very nice and friendly staff, my family and I are on vacation and we rented a boat from a different boat rental which they did not have infant life jackets. So i called aqua and they let me use 3 life jackets at no cost. I would strongly recommend Aqua Mania inc Thank you for everything!
We had an incredible experience at Aqua Mania!!! The owner was so kind and accommodating. She really made our experience special. We liked the boat we rented, and the price was fair. We will be back and I will be recommending this marina. After many bad experiences trying to rent a boat, Im so glad we came here!
One year in...The value of any dealer is service after the sale. Wrapping up on our first full boating season (2018) with our new Larson Escape TTT, I cant say enough good things about Aqua Manias service.The boat was splashed this past spring within an hour of my request. Routine maintenance issues were handled promptly, and in such a manner that I did not miss one minute boating this past summer. Finally, they pulled the boat, winterized, shrink wrapped and transported it to my home on a schedule that was entirely driven by my convenience.I cant say enough good things about Rick and Julie, and their friendly, professional, and knowledgeable staff. My experience with these folks has been nothing short of outstanding.
Total reviews rating 4.9
33 Reviews for Aqua Mania Inc. 2023:
Review №1
2021-07-26We had a very clean, newer, reliable boat we rented. Allison was very to the point on dos and donts with the boat and left no gray area! The process was very simple and quick. Just slow down out there and enjoy it! This company cares about your well-being and their boats as well. I highly recommend them so much so this the only time Ive ever rated a business. They seem to pride themselves on your families enjoyment of their product!
Review №2
2020-07-26Excellent Experience. I rented a 24 pontoon boat for one week in July of 2020. The boat was in perfect shape, less than one year old, with a built in navigation chart/sonar GPS device. The service was first rate. Allison was helpful, available and pleasant to work with. Great product backed by great people - I will be a repeat customer and highly recommend to others.
Review №3
2021-06-25What a great company. Unfortunately we had a small issue with a dead battery on a rental boat near the end of the day. We were dead on the water , so I called aqua mania...Allison handled this event quickly to ensure my family was safe and dispatched some help. Within a short period of time Rick arrived on a jet ski wearing full work clothes. A TESTIMATE to how reliable this company is, to drop whatever he was doing to help us. I am truly grateful for the generosity and great core values this company has. SEE YOU NEXT YEAR!
Review №4
2021-09-28Outstanding customer service ! Allison stayed in constant contact with us from our first meeting through delivery of our new Kawasaki Jet ski. It was ready on the date agreed upon and despite being busy, took the time to completely familiarize us with the Jet Ski. Highly RecommendedCJ Gorius
Review №5
2021-06-26Rented pontoon boat for the day. Great place and the lady was very friendly and outgoing. Definitely have to do this again.
Review №6
2020-10-08I cant say enough positive things about Aqua Mania (TI River Rentals). The team there is so helpful and compassionate.We ran into a tough situation where we hit a shoal with the boat - not ideal. The team was incredibly empathetic and kind throughout the process. Rick, the owner, single-handedly came and rescued us...he even brought another boat for us to take. All the while, Alison back at HQ kept us updated on status and next steps.Beyond thankful to the team and cant wait to visit again (and hopefully not bang up another boat!)
Review №7
2021-07-26Was very happy with my experience renting from Aqua Mania. Really nice people, the boat was good quality and it had a Garmin GPS. They would definitely be my first choice when I rent again.
Review №8
2020-08-29Rick is an amazing person that helped me out with my boat big time. He did all he could to get my boat back on the water as quick as possible. He also is helping me out on the purchase of next boat. Looking forward to always working with him for all my go fast boat needs.
Review №9
2020-09-03When my wife and I arrived in A Bay and went to launch our boat we discovered it was DOA. Suspecting the battery was dead I stopped by Aqua Mania for some help and thats where I met Rick. Rick went out of his way to help me. He jumped my boat, reconditioned my battery and taught me so much I didnt know about boats! He is truly an amazing guy who really cares about people and building relationships. Rick went above and beyond and he didnt even charge me. I have found my new marina. Pass all the others and go right to Aqua Marine. You will be glad you did!!
Review №10
2020-09-02Great experience renting a pontoon boat for a week while on vacation. Staff was super friendly, boat was very clean and ran great. Only issue is where the boats are docked. Very narrow path in/out to the river with a few hazards to dodge. Just have to go very slow and becareful.