Arbys in Bath
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Bath, Steuben County, New York, US
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Site: https://locations.arbys.com/ny/b...
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–10PM
- Saturday:10AM–10PM
- Sunday:10AM–10PM
Arbys in other cities:
Bun was stale, there was barely any cheddar on my beef and cheddar. Service was terrible. I was the only person in line and they moved me forward so it wouldnt count against their service times. It was 8 minutes and the only food that was hot was the mozzarella sticks. I am so disappointed. I may visit an Arbys again but not this one.
Way to high priced for my blood.3 years later....Prices still WAY to high! Got SO CALLED Turnovers for me and hubby. POPTARTS which taste like cardboard, have more flavor than an Arbys turnover. Chicken tenders were so thin, could barely taste the chicken in them with the half inch of breading on them. Maybe i will try again in 3 years! (But, I doubt it!)
The drive through timing is horrendous!! Two different occasions including today, it took 32 minutes from the time I entered the drive thru until I received my order which contained two sandwiches and two fries. I dont normally complain but when each vehicle that pulls up to the speaker has to wait 3-5 minutes before having their order taken theres a problem. I watched it happen to the three vehicles ahead of me.
Visited at 8:30 pm on 2/27/21.Dining room is closed for Covid Safety. Didnt know restaurants were still doing this. I 💯 believe this restaurant has the dining room closed because they enjoy not having to take care of it.When we arrived we were the only customers, another customer came in after us. We placed a simple normal order and waited 20+ minutes for our to go order (cant use the dining room)The counter person was pleasant, but the employees working the kitchen need to learn to keep their voices down when complaining about having customers order food and interrupting their plans for closing early. I apologize for interrupting your closing early plans, and Im sure the customer behind us felt bad for you too...We will make sure to not interrupt your plans for closing early in the future, we will do this by not stopping in again. We will also let others know that you would like to be closed early.I sincerely wish you the best of luck in closing early... Forever...
On 5/15/21 the frontline cashier tried to hand back a sandwich that fell on the floor to the backline. He was told to put it on the waste instead he threw it in the trash. He picked it back out of the trash and came back without changing his gloves and started to bag up another order. Yes they was busy but have common sense to at least change your gloves. If I didnt have to put a rating they wouldnt get a star.
The food is good and the service is very friendly! 4 starts due to length of time to wait in the drive through! Quite long of a wait each time I have been there, and I was never in a hurry as it was.Average wait time (for last 4 visits) was 4 minutes after pulling up to the speaker where they ask you to hold on for a minute (all 4 visits said the same thing).Average wait time from order taken (they were very friendly, clear and repeated my order accurately) to leaving with food was also 4 minutes.Food order accurate as well as hot, fresh and tasty!Specials from 2-5pm $1.00 per slider for all sliders is a good deal!
I ordered three sandwiches and a snack size fries. Every sandwich was made wrong and the fries were cold. The girl that worked in the kitchen was mad and frustrated and it was her first day. The counter person was completely unable to comprehend what was wrong with my order.
We stopped into the Arbys in Bath probably close to 7 7:30 in the evening. Everybody was very friendly. There was a dark blond haired girl in a red hat, Im not sure if she was the manager, but she should be! She was excellent, kept that place moving , the food was fresh and delicious! The restaurant was pretty busy for that late in the evening, which makes me believe the food is probably consistently excellent. Make sure to ring their big Bell by the door if youre pleased with your visit! It was just nice to see someone behind the counter care that much about your experience.
Last time I visited was on Halloween, and even though the staff members looked rather young and probably would rather be partying with their friends, they were (as always!) friendly, courteous and seemed to joke and get along well together as a team. Restaurant is always clean, food always the proper temperature, made fresh. They forgot my Arbys sauce that time but thats the first time I ever had an error in my order.
Great Arbys. Helen that took my order at the drive-thru was especially nice. And Sarah that. And Sarah that pack been delivered my. And Sarah that pack been delivered my food. And Sarah that pack been delivered my food was. And Sarah that pack been delivered my food was very kind
A great selection of sandwiches.if your are going to stop for fast food Arbys is the place you want to go. There sandwiches are hearty and tasty. Fast and reasonably priced. so many options the only problem you might have is choosing what to get. I recommend the beef and cheese.
Thomi was the person who took our drive-thru order and was very friendly ,polite,on point. He was one of the best people I have ever had at any fast food places I have ever gone to. If there is an opening for a manger position in this store I would highly recommend him.
Stopped because thats where my son wanted to go. He enjoyed his special sandwich of roast beef with sugar bacon, curly fries, which are great, Ill have to admit & a broccoli/cheddar baked potato. I had the special sugar bacon BLT. It was average. Didnt seem all that special. Quick, polite service.
Good food but very slooooow service. If you are in a hurry don’t stop here. Especially Fridays. Seems extra slow. I stood myself inside there for 10 minutes and there was no line and they kept taking drive through orders but not helping me so I went down the road to Burger King and was helped speedily there.
Honestly my other favorite drive-thru or dine-in locations in Bath,NY. Amazing friendly staff that accommodate you no matter how close they are to closing! You just cannot beat Arbys for the most delicious take out fast food! Grand slam,Arbys! I miss their chocolate turn-overs!
This place was terrible. I love Arbys and was so happy to find one on our trip home for a vacation. We stopped and went in because I saw fish on the menu and I am highly allergic. I was informed everything is cooked and fried with the fish at this location, they do not have separate fry areas, which if you dont already know was illegal. So, I had to completly change my order. Now, first the girl screwed up that I wanted a meal. I let it go because it wasnt. The biggest issue. She starts packing my order and never gave me the recpiet. I looked at the recipt to see she didnt only both my meal completly. She tried to give me my order without bread in a bowl. Now I orswe a turkey and Swiss meal with small fries and drink. Instead I got turkey and Swiss with more lettuce than Swiss or turkey in a bowl. They changed it and put it on the bread after I complained that this was not what I ordered. Get in my car and they also put on tomatoes which I asked them not to because I am allergic and had to throw out top slice of turkey, lettuce and everything else touching it. I comply wasted my money to be so disappointed in the food. Food we normally love and always stop for becuase we can only have it when away on vacation. The young lady didnt even listen to what I said and made excuses for everything. I would not go to this Arbys location!
Was good, as with most all Arbys locations. I travel a great area for my job and vist various places in different towns and try to keep it from getting old. I thought they were all the same but no, theyre not! This location, Bath, NY actually gives you the choice of curly or home style fries, where as the other 2 (Watkins, and Sayre) only have curly. And thats cool but I only like the curly anyway. This location also had all sauces in the pumps and then some! They had one the others did not, honey dijon mustard or something like that.All in all, everything was great, it was a good stop. I shoulda rang the bell but Im not that type. A review is better than a bell ring anyway!
Rudest customer service ever. Girl behind the counter is more interested in flirting with a boy at the counter that she cant even great us and we had to stand there and listen to how shes at work with 103 temp serving food. Only as we turn to walk out does she say I can help you. Ya no thanks carry on with your buisness. Hopefully everyone she came in contact with today doesnt come down with what she has.
Walk in and 1 person waiting for their order . Employees walking around as I am standing in line waiting for someone to take my order and not even getting acknowledged. It was 5 to 10 minutes before anyone took my order and wondered why I was starting to get an attitude!
Total reviews rating 4.1
199 Reviews for Arbys 2023:
Review №1
2022-07-05Passing through twice this week and stopped by during happy hour (2-5p) for some sliders, nuggets, a shake and fries. Less than $9 for a massive amount of food. The nuggets are better than any of the other fast food chains, hands down. The buns were soft and they always put plenty of cheese on the sliders. Service at this location while not overly enthusiastic, is good.
Review №2
2022-04-22This place is awful. We waited for 30 minutes before they took our order. They were in the back complaining about the things people were ordering and saying they didnt want to cook certain things people ordered. Then when I finally ordered, it took another 20 minutes just for them to get our food out to us. All that was ordered was curly fries and mozzarella sticks.
Review №3
2022-05-03Worst place in town to go. They will not only not be able to find your order when the app says they have it but theyll also charge you for the order after canceling it and advise you that there is nothing they can do. Calling customer support is zero help as a week later still no refund though they took the money for food never received let alone the order confirmed. So rude and unprofessional.
Review №4
2022-02-12Ok it is Arbys yes...but they had a huge line. We had an overly complicated order and we were in and thru in min..I was like no way they have this right. Greeted with a smile and I expressed my surprise at the job well done.
Review №5
2022-03-17Fries werent seasoned. The sandwich had just a dab of cheese. The waitress was nice and polite. The food was very lacking. I did not order a drink.
Review №6
2019-04-19Standard fare. Fast service. You know what to expect here. Nothing out of the ordinary.. factory food.. the fish sandwich was decent.
Review №7
2022-04-23Service was slow, but this location has really good beef with cheese and fries
Review №8
2022-05-01Food was prepared quickly. Everything was hot, fresh and quite good.
Review №9
2022-02-14I had an absolutely amazing time here the staff was very polite very respectful got my order to me very fast no problems at all
Review №10
2022-06-20Good as normal. It’s fast food. You get what you paid for.