Kerbside pickup
Yes
Arbys in Cicero
Categories
Location on the map
Cicero, Onondaga County, New York, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible toilet
Yes
Offerings
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 315-698-0654
Site: https://locations.arbys.com/ny/c...
Site: https://locations.arbys.com/ny/c...
Opening hours
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–11PM
- Saturday:10AM–11PM
- Sunday:10AM–10PM
Arbys in other cities:
Comments (199)
Went in the drive through for dinner, always have had a great experience here but this time I wanted to add a coke to my order and the worker said something along the lines of “she needs a diet”. This was very disrespectful being a plus sized women. I forgot to look at the name tag but it was a taller male probably in teens with dark hair. I’ve always lived here and never experienced this disrespect in my 32 years of living.
Great food. Cashier was very polite. Only 3 stars bc they messed up 2 out of 4 of our orders (we ordered separately). Seriously, how do you forget the cheddar on a beef and cheddar sandwich?
This Arbys is always extremely clean. Bathrooms are always clean.Staff very friendly
All I ordered was a large order of curly fries. It seems like I got the bottom of the bin thats been sitting under a not so warm heat lamp. Really! Thanks for not very warm fries, Ill go somewhere else next time.
Bought food tonight went to order a kids meal and they wouldnt even let us finish ordering. Didnt ask us if we wanted sauce, didnt put any cheese on our beef and cheddar sandwichs, gave us or food and just shut the window with attitude... wish it was better service sometimes
My favorite Arbys to go for a quick meal. Food is mostly fresh to order and the menu variety is good. Would recommend
Overall food is amazing, always, tonight , no exception!!I can usually only manage to eat 1/2 a sandwich and maybe a mozzarella stick. Tonight? The whole chicken bacon and cheddar (cant eat Swiss) plus TWO mozzarella sticks!! Every thing was fresh, to order, all the substitutions were correct, as were the no tomato, no sauce request. People were friendly, professional, AND THEY DO NOT LIMIT YOU TO ONE COUPON LIKE OTHER PLACES. They respect that people have to feed larger families, on a smaller budget.Thank you Arbys!!
Good service excellent meal.
Love their fries and sandwiches. There are no Arbys where I live in Canada so I go whenever Im in the US. The service was quick and food was good. Had fries, mozza sticks and a classic beef. They were all fabulous. Also ordered the white cheddar mac and cheese. Was not as big of a fan of it.
Food is always fresh. My brother works very high up in the company that owns Arbys and Buffalo Wild Wings, he told me all the meat used at Arbys is top quality. And the taste proves it. Awesome roast beef and curly fries. Nice change from the typical fast food burgers and fries.
I order through DoorDash often. The the past 3 times I have ordered from here they have forgot my cheddar sauce! I ordered 3 this time in hopes I would get 1 and receive nothing. Please figure out how to rectify this. Sincerely, disappointed.
Typical Arbys food. There are not many around us, but the food is always good and not dried out like some fast food restaurants. Service tries to rush you through the drive thru, but otherwise, they are friendly.
Service was great, my buffalo chicken sandwich was very good, a little messy with to much hot sauce, but it was delicious.
Food was good. Tables could have been cleaned and floor was super sticky.... service was great too...
Employees were on top of things. I asked for a handful of each of the sauces and she gave me plenty. Price was a good deal because of the 2 for $5 mix and match deal currently going on. Food was hot, fresh and tasty.
Normally Arbys is good.... Mixed up orders, slow sevice, and then drive thu only with a backed up line and the only way to get it fixed is to wait 15 minutes back through the drive thru.
Onion rings were delicious. Not disappointed
Arrived at the drivethru at 10:34 pm and was told that they were out of beef and all of the other products would require a wait aswell. Sounded like they wanted to go home early and not serve customers until the closing time of 11pm. Went to McDonalds across the street where I was quickly served and of course they were not out of beef. Will not be returning.
I would have given 5 stars but the floors were sticky from soft drink spills. The people working were friendly and helpful and willing to get what we needed . The food was hot and freshly cooked. This is not our first visit to this Arbys . Every time we come the people working are personable ,friendly and seem to enjoy their jobs. We Ring The Bell as we leave EVERYTIME!!!!
Sadly the past few times we have gone to this Arbys they have got our orders wrong with one or more things evwn when we are not going at busy times like a lunch rush. My husband still loves the mozzarella sticks there but the last 2 times we gor them, they were frozen in the middle.We always get our food to go bevause the inside of the place is nasty. The drink machines always look gross and like they have not been cleaned.The only rninf you can reliably get good there are the curly fries but i cant evwn tell you how many times Ive payed for a side of cheese and get home and there is no cheese in the bag. They are a rip off.The one time i was there the GM or another higher up was there and he was so incompitent he got the order wrong 3 times and a regular shift leader had to come apologize to us and bring us our food afywr such a long wait. They offered us a free dessert my husband said cherry pies and the dumb GM gave us chocolate ones which we threw out.Id suggest going to a different Arbys because this one is a dump and they cant get their act together.
Frequently (4 out of the last 5 times) screw up drive thru orders with either the wrong sandwich, missing condiments, or incomplete orders. Guess I’m a glutton for punishment because I keep going back but this is getting ridiculous. It is so frequent I am beginning to think they do this on purpose because they know people won’t drive back to complain.
Worst slider I ever had on Tuesday night. Roast beef was cold, cheese was thrown on and not melted and sandwich insides were falling all over. In Rochester the sliders are always warm, cheese melted etc. But the person wno took order and gave it to me at window was very nice and professional.
While I like Arbys I will not be returning to this specific restaurant. Current deal $6 for 2 Bacon Beef & Chedders. I just wanted the regular sandwichs sans bacon but they are $4.59ea. When I asked for the special without the bacon; You cant do that, you have to order it with the bacon. Cost them more and doesnt get me what I wanted at a fair price. Booo
They forgot my dang sauces. I hate that.
12$ coupon got us (newspaper clipping)2 beef n chedders4 ham n cheese sliders4 small fries1 large mozzarella StixMCDONALDS WOULD HAVE BEEN 30 BUCKS
New white cheddar mac actually pretty good. Gyro was good too, basically roast beef on a fluffy pita. I thought maybe theyd throw the roast beef on a grill quick.... But its just the roast beef
Lets be real, you know whats good. You dont need to read the reviews. Greasy. Delicious. Arbys. 🤘
I like all Arbys locations and most of the products they serve. Fresh , never frozen is what they advertise and every single Arbys Ive ever eaten at has tasted fresh and been cooked properly. Also thier staff is great, rarely messing up an order, making it right the first time. The new sliders (2017) are pretty darn good, a bit too much bread but tasty !
Good food for not outstanding but a fair price. They usually always get my order right and I have yet to have a problem with them. Also the newly renovated inside is nice and clean. Sometimes the staff inside looks miserable and stands around.
Arbys is the best of the truly unimpressive lot of fast food franchises. Reubens are really delicious and sandwiches made with the least processed beef are also very good. Other menu items are superior to those at Sonic, Chik-Fil-A and McDonalds. However it is not difficult to exceed such low standards.
Its Arbys, enough said. Get yourself a roast beef sandwich, chicken sandwich, and fries. The food is good, its served quickly both inside and in the drive thru. Prices are reasonable, but can add up quickly if you order larger sandwiches. They have the meats.
I love the Ruben sandwich they have and of course the mozzarella sticks. 👍
Im always throughly satisfied when I go into any arbys but this one Id my favorite. I am always created with a smile and a clean place to sit and eat! The 1 dollar sliders before 5 is one of my favorite deals! I always ring the bell on the way out, even if I dont make it ring right but thats my fault > .
Its a good Arbys. They usually get my order correct. The building is in need of repairs which is why Im giving it 4 stars instead of 5. The people seem friendly enough.
Drive thro.... Forgot my 2 orders of Onion rings... Had to go back in and address that and they were quick to notice the mistake and fixed it.... I was fine untill I got home... We order 4 gyros... 2 Turkey 2 Traditional Greeks.... I got Beef... Live down town Syracuse.... To think that I would have to drive back to Cicero was just as irritating... Winters here so step it up.
Quick. Efficient. Very nice staff. Asked for extra ketchup as he loves his ketchup and she hooked us up with a joke and a smile.
The place is going downhill fast. The service the past few times has been very slow. I love Arbys so I will still visit the place but wish they could figure it out.
The phylly chease sandwichg was real good
They have a lot more choices than they used to I really like the fish sandwich the turkey sandwiches and the side sale its in addition to their well-known roast beef.
$25 for 2 meals and 1 dessert. Little pricey. But the food was surprisingly very good. The smokehouse meals didnt taste like fast food.
Good food and fresh. Friendly staff.
When I worked at Arbys some 40 years ago 2 sandwiches and fries that was it now the best fast food places in America with great variety
Delicious deli style sandwiches with the meat piled high full of flavor! Hands down this is the best fast food sandwich place Ive ever been to.
Pretty good for fast food. Wish the staff were better. Their best manager is in a store farther north now.
Nice place, fast and friendlybut traffic at location makes exit a little tough.Wish you had a location closer to Central Square, NY.
Good sandwiches! Drive-thru service was a little slow. Also its difficult to get back on interstate 81 because traffic here is heavy.
Its fast food. I think over priced, the staff gets the order wrong more then they should but they beat the competition in good that tastes good.
Friendly staff, clean facility. Delicious chicken pecan salad sandwich!
1st Fast Food since pandemic...food was great!!!
Decent fast food fair. Good service.
Well after waiting about 10 minutes for my gyro I got it and all the pita bread was hard it was terrible I had to throw it away so I called to let the manager know sounded like some young girl and she was completely rude about it
They messed up our original order, called them and was told next time we come in they will give us it for free. Went in a few days later and they made it right. Awesome place.
Waited in line but thats the normal these days but the service was good and the kids were happy with there food too.
This place has the best shakes that I’ve ever had from anywhere no fast food place or restaurant has a better shake than Arby’s
Food was awesome.service was excellent.would eat there a lot if it werent 4 hours away.
I love me some Arbys and the service is superior to most fast food.
Waited way too long for an order that was placed ahead of time...
The food was great quick service went through the drive through in and out
We waited for twenty minutes for food to come then staff messed up or order very disfuntial and not very good with the making of the food and then had toask them for the condiments wont go there ever again
Good foodGreat peopleJust double check your orderVery good service👍👍🏼👍🏿👍👍🏼👍🏿
Tasty Turkey sandwich and hot fries ready less than 3 minutes from ordering - cant beat that!
Was not very impressed.Stopped there on our way home from Syracuse for lunch.Not only very slow service and only four of us there the dining room was a mess.Had to go out and ask them to wipe off the tables not one of them was clean.The floor needed sweeping as well,what a mess.The staff working obviously didnt care how it looked.i must say Im sure I wont be back.
There sandwiches are very good. Workers are pleasant. I got out of cooking. Yea.
Love Arbys...Great food as always, Im an Arbys fan. The restaurant is in need of a good cleaning
Chicken pecan sandwich very good. Crinkle fries good but cold.
It was around 11pm I got a large curly fries and it was filled half way then I looked at the Onion rings and they were half full wake up people fill it up please
Nice place ,bathroom was clean when you walk in the door food smells so good &there gyro are very delicious
This place could not provide a receipt when a credit card was used. Protect your credit. Use cash or eat somewhere else!
Great experience.food good, friendly staff which seems to be lacking today in a lot of this service.
. This is for all Arbys in general start to lose out on quality got real chincy on the chicken look like they slice it now used to be whole breast now theyre trying to pull up Wendys on us
Arbys rzasa Matthew Gyros the place was clean people are friendly back on the highway I go happy happy happy
Gyros were absolutely delicious, onion rings superb - and excellent hospitality!
This is the best Arbys in Syracuse by far never disappointed they do right every time
Terrible service. Only time I have ever walked out of any fast food place.
Arbys is Arbys, if you like it then it is great. If you are curious about where meat comes from then enjoy a Jamocha Shake.
The food is blah. No taste. Didnt give me sauce when I asked for it
Food was great try the new Hawaiian bbq chicken slider really good
Enjoyed lite lemonade with garden salad and honey balsamic dressing. Convenient place to stop when traveling.
For a place the the heart association run your think that the food would have a little less salt or have an option for people how have high blood pressure to have any food there with less salt.
My mozzarella sticks were delicious but they were $5.00 for 5 of them
Expensive. Over $25 for 3 sandwiches, 1 med.fry, 2 med drinks and 1 small drink.. Back to McDonalds.. Retired grandmas cant afford you
Awesome service, great food. One of best fast food places I ever stopped by.
Jr sandwiches smaller and such a sloppy mess cheese all over place turned me off to there food
I love the beef and cheddar. Serves is very slow, like they dont know what they are doing.
Good place for a quick bite, very good sandwich, and curly fries awesome...
I love Arbys but I always ask for mayo on my roast beef
Restaurant was clean. Staff was personable. Food was prepared in a timely manner
Glad to have them open for inside dining
Arbys nothing special just different then your burger food
Really slow service, asked specifically for arbys sauce 3 times and did not get any.
Service was good, food was good bathrooms were dirty and out of toilet paper.
Friendly staff... great food... clean establishment... Thanks!
Its Arbys. Same as it was 30 years ago when I was kid. Roast beef is still good.
Worst arbys Ive ever had it was disgusting never eat at any arbys again anywhere!
That brisket sandwich is the bomb!!
Extremely unhappy...wrong food wrong drink long lines rude workers
It looked like they cared more about dealing with the people coming through the drive-through than the people waiting for their food inside.
Tried new Bourbon bacon brisket wasnt impressed very little meat and Big bun.
Wont be back food wasnt good at all! Not very fresh.
Very nice in there
Very friendly front counter person. Nice variety and the new Gyros are to die for.
Always great and fresh food. Pleasant staff.
Orderd the 2 fish sandwiches for $5.00 great price. Better sandwich.
Wasnt impressed with the sliders never asked if we want anything on them they were plain and dry
4 out of 5 stars bc I got 5 out of 6 mozz sticks
Love the curly fries
And the staff was very friendly and helpful Food was really good
Food was good. Bathroom needed some tlc. Fast in and out.
The fish sandwiches are the Best for a Fast Food Restaurant!
They have the meats and pretty good salads too
Like Arbys , Food and Service and Prices are Good
Good meal, rapid service. Meal was a bit messy but good.
Very well run. Extremely clean. Fries bomb as always
So glad to š they are fixing the bathroom. Favorite place to stop before driving to Watertown.
Same great tasting beer as always
Love the Cicero arbys orders always right, quick and delicious
Staff very friendly, dine in and bathroom very clean.
Typical Arbys. The parking lot is a little treacherous.
Very good place, I am sad it has not worked in Canada.
Great food and friendly staff!
Great foodGood service
I do enjoy a Roast beef every now and then.
Really nice location with friendly staff and good food.
Always pleasant, food is awesome for fast food
Great roast beef and fish sandwiches
Nice guy behind the counter. Thanks for the great attitude. He made my day.
Friendly staff. One of the few Arbys left in the area.
Service at the drive through was lacking ...
Very friendly people and the food was fabulous.
Spendy but the Gyros are great!
Best chicken nuggets, hands down!
When busy at the mall they are overwhelmed and a sandwich took 20 minutes.
Fast service but very expensive!
Americas Roast Beef Yes Sir. Alway good
Love there food but something are over priced
Fast service Friendly Staff! Thank You
Friendly service, love Arbys food
The brisket sandwich i had was pretty good
The sauces are what keeps me coming back for more! Also the coupons!
Fast service. Goods coupons. Fresh Food.
They werent in a hurry to kick us out after our daughters dance recital.
Very dirty, your feet stuck to the floor and a lot of the tables were dirty.
Food was not hot was just ok
Always clean, newly updated with a cheerful staff
2-5 dollar sliders and Shakes made me a fan
Good food fast. Friendly people.
Such a mediocre chain. Probably last time ever visiting.
Love arbys roast beef and cheddar
Great, hot food as it should be
Drove all the way there after looking online that they were open until 11pm and they were closed.
2 for 6 yay!
Had the fish. Always great.
Great food, excellent service
Love it fare prices all clean
Good food and free senior soda
More meat
Great service & the food was excellent
Very clean food was good
Easy in and out good food
Love there shakes
The fish was great and filling
Good food, fast setvice.
Friendly, fairly quick service.
Great food and selection.
Awesome... they have the meat!!!
Bun was stale and the RB was old and dried up
Clean. The food was great.
Good times, converted a few doubting family members
Foods always fresh.
Service was good floor was sticky .
Good food. Fast service
Great food and good service
Roast beef and cheddar cheese yum
Food is mediocre and service was slow
The food and service was good
All the flavor with less grease.
The salad was fresh and delious
Clean. Great food and service
Good food
Love Arbys lol
Nice, clean and friendly environment
Clean, friendly, good food
Great quality food.
Buffy is the best!
Good food
Good roast beef and cheddar
Always friendly and good service
Gr8 food.
We love the meats
Total reviews rating 4.1
199 Reviews for Arbys 2023:
Review №1
2022-06-14The woman who took my order was very nice but the manager who gave me my inedible food was a jerk! When you pay so much for food you would expect it to be at least warm and somewhat fresh. I did not have one curly fry amongst all of the cold hard little bits and pieces of fries. My sandwich was cold...not supposed to be folks! Wont eat here again !
Review №2
2022-04-12Best fish sandwiches aroundNot small like the arches or the home of if you get my drift here. Actually fills the bun and the spicy fish is awesome. Not a sauce but actual jalapeno peppers on it
Review №3
2022-06-28Really nice Arbys. The employees were really nice and I got my food very quickly. Also, when I asked for sauces they gave a few rather than only one sauce packet.
Review №4
2020-03-24Ive wanted to try the King hawaiians bourbon brown sugar turkey BLT. It was just as good as it looks in the commercials. Always love the jalapeno poppers with Bronco sauce! One of my favs. That andis candies shake was sooo very good. Best mint chocolate shake out there. Everything was hot, cold and delish.
Review №5
2022-05-09I watched an employee take the lid off the shake machine lie it on the floor ,fill the shake machine ,pick up the top from the floor and put it back on ...no cleaning it or anything. People need to be trained
Review №6
2021-08-01I only ordered 2 root beer floats...but the service was amazing the young man on the speaker was very friendly and just as friendly at the window
Review №7
2022-07-06I bought the crispy chicken salad. It was good but the chicken way overcooked
Review №8
2022-02-15Always Good, Use the coupons in the mail. Market Fresh Sandwiches are healthy copared to most fast food. A little pricy so use thee Cupons. 2 French dip for $6.00 is a Steal !
Review №9
2021-09-14A bit of a drive for me to get here since I live in Central square but well worth it the food is always great always tastes great, and anytime Ive been there the staff has been very incredibly nice and polite. Never had a bad moment there at all so kudos to whoever is managing that place and training their employees. If the employees are just generally nice.
Review №10
2021-10-30Once again received another poorly made sandwich. I get these are kids, but enough is enough. Either I don’t get any sauces or napkins, mix up on order, and now hardly any mayonnaise on a BLT sandwich. Won’t be back for a while until you guys get your act together. Posting this to make you better and you need to know….