Drive-through
Yes
Arbys in Evans Mills
Categories
Location on the map
Evans Mills, Jefferson County, New York, US
Service options
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Fast service
Yes
Popular for
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
No
Offerings
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Salad bar
Yes
Vegetarian options
Yes
Amenities
Gender-neutral toilets
Yes
Good for kids
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 315-629-5675
Site: https://locations.arbys.com/ny/e...
Site: https://locations.arbys.com/ny/e...
Opening hours
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–10PM
- Saturday:10AM–10PM
- Sunday:10AM–10PM
Arbys in other cities:
Comments (146)
The young supervisor is very rude and immature. When food is undercooked and not right you ask for a refund. She make unprofessional remarks to the customer. The male and female employee on duty with her were touting the customer. Btw its unsanitary to bring food that has left the building or touched back over the counter. Vs throwing it away once reviewing what meals were there. Will not be returning and corporate complaint has been made.
Fast friendly service. Everyone was doing their jobs. The atmosphere was calm and the kids working were super friendly.
The chicken pecan salad ssndwich was tasty.
Came to this Arbys first time here, and we got our order fast and the food was very delicious!!!Their Gyros are incredible and their curly fries came out Fresh and Hot!Its close to base on Fort Drum but only thing is they could be open a little later.But other than that this place was great! And the service I received that night was impeccable!So friendly and helpful! I was surprised and very pleased.
Friendly staff, prompt service. Enjoyed the experience. Food was hot and on point. Highly recommend.
Slow my son and I went for lunch he was next behind me and I received my meal and was finished with it before he got his
One of the most horrible Arby’s in all the state !! Curly fries were old, the sandwichs never taste good !!! I gave this Arby’s many chances but not one time are they good, I love Arby’s but only this one it horrible !!!
Great food at an affordable price! 👌
I am not a big arbys fan but the curl fries and gyro was on point.
Horrible ! Very rude and RACIST! The woman with PURPLE HAIR & OLDER woman with glasses are EXTREMELY RUDE ! They always give cold food and Everyone needs to be fired this is probably why the business isn’t progressing . The owner should definitely check this place out . I will make sure to tell the world they should stop eating at this specific location .
I like Arby’s because when my son was going through cancer treatment 4 years ago, he needed steroids. A lot of steroids and had crazy cravings for snacks from Arby’s. So much so, we looked into purchasing these cheesy triangle snack things to cook at home. Arby’s gave us a bag, on the house, with an encouraging note to my son and cooking instructions.One complaint: Alex. Well, that’s what her name tag showed today, but the receipt had a different persons’ name on it. I ordered a salad. Then said “No wait, make that a half salad and fries instead”. She told me to pull around. Did not confirm my order. Charged my card for 2 side salads and one order of fries. I noticed on my receipt that my order was wrong. I brought it to her attention and... woah! The attitude from this young woman was overboard. She wouldn’t listen to me. Kept her back to me as I was speaking to her. And when she called her manager over, she blamed me! In front of me and continued being unprofessional, while her manager allowed it. ☹️ Sad.So, Alex... yikes. Maybe customer service isn’t your thing. Try something that doesn’t involve people if you can’t handle, well...people!
I made a mistake ordering food through the drive thru, pulled up to the window to explain the mistake and apologize, but then was treated so rudely for accidentally placing my order wrong. I’ve never been spoken to so poorly by fast food management. I did not purposely do anything wrong or act rude to these workers, so there was no reason to disrespect me like the one worker did. Extremely rude service.
The food is always hot and fresh, and I don’t mind waiting for the amazing curly fries!
Food was great! Service was slow at the drive threw but food was hot. Staff was smiling and happy!
We weren’t told until after I was charged for an orange cream milkshake that they were out and they wouldn’t refund the purchase. Then wasn’t even offered our receipt.
I ordered the French dip meal they had no fries so I got mozzarella sticks they didn’t give me any sauce for the sandwich or the mozzarella sticks .... will never go there again
I love the food here. Theres hardly ever I line thats longer than two or three people around lunch time. Drive through is sort also. Its fast too, an not just how fast you get it is great, but the service is always nice to help. The place is clean for the most part.
Fast and get my order right every time.
Everytime I am in town I make it a point to come here. Clean shop. Great staff. Everything always perfect.
The girl at the drive thru window didnt listen for nothing today and was rude. Of course our order was messed up. And this is even after we had to repeat everything. Also my large dr. Pepper was only half way full I did mention something to her about my drink and she didnt even care. $24.00 for two meals that were not even correct and a careless, rude employee always makes for happy customers.
Service fast and friendly. The food was Arbys. If you like Arbys and I do, worth the stop.
The girl who waited on us was stand offish and snotty from the start.My grandsons chicken tender kids meal was hard and chewy. He was unable to eat it.My side salad had a lot of the hard white pieces of lettuce that were brown. Approx. half got thrown away as well.Over all not a good experience.
The reason why they get 3 stars instead of 2 is because they were at least polite. I am so sick of asking for no lettuce or tomato and STILL getting both. I know, pick it off but if youre gonna get paid $15 an hour, you better friggin prepare a simple sandwich correctly.
We were not impressed with this Arbys. We were here on 7/20/18 around 8:30pm. My son asked for no mayonnaise on his turkey club and was told that it didnt come with mayonnaise. Sure enough, he bit into it and it had mayonnaise. I ordered a reuben and the bread was not toasted at all; barely warm. The restaurant at the time of our visit was not busy at all so Im not sure what happened here.
God I love arbys, cheese fries ? To DIE for. Was a little cold last time but still, I love this place. Staff was nice and knew how to do their jobs, so thats also a plus.
Good spot for a quick snack. Sliders are the perfect snack size. The small shake is a nice way to try the special flavors. Fast friendly service.
I had never been to a bad Arbys til i moved here. I thought it was hilarious when the person at the drive thru tried to take my order in spanish. I only wanted two milkshakes and 2 large curly fries. Eventually she understood me but even at the window..I thought it was a joke. They take forever and honestly I wont be eating there til im in another area.
Like the fries, chicken ok. The best sandwich they had was years ago was their BLT. Not a roast beef person, but my husband does like them .
Drive thru service was good.
Went here for a late night meal because we hadnt gotten dinner yet and had a long night. They took a while on our food BUT the worker was very nice. But we got home to realise we didnt even have the motzerella sticks we ordered (Which was something this pregnant lady was looking forward to) they close in 3 minutes so we wouldnt have time to go back to confront them. So, dont leave without checking your bag first from here!
Dont get the chicken sandwich here cause you will get a 1cm thick chunk of breading that is drowning in sauce. Besides that its your typical Arbys.
Crispy chicken
Went in tonight around 8 pm. The girls working were courteous, quick and precise. There were only there young ladies working and they busted it out. Very satisfied.
I don’t know what’s the older lady with glasses issue in the front, but she should fix it . Wish I could rate this a 0. Horrible experience I’ve ever encountered and every time I come inside she shakes her head and rolls her eyes. At this point I will eat at the Arby’s in Watertown.
It was awful. Waffle fries burnt, sandwich was cold. Out of apple turnovers. A big disappointment. Wont go there again.
Great food and customer service. One thing I found I like most is that Arbys is only fast food place that has a bell by the door you can ring for showing how much you liked your service and food
Clean. Great service . Food is always made fresh
Had a coupon for a free beef and chedder classic that came in the Watertown/North Country SaveArpund coupon book. When I got the sandwhich it looked like someone jabbed their finger in it. The top bun was broken in pieces. If you spend money they like you, use a coupon and incur their wrath.
They sell rootbeer floats dont usually find that many places. The food tasted good.
The old lady that was working on 7/3/20 is very rude. I’ve had to deal with her once before. She is very short with her customers and acts like she doesn’t want to be here
Love myself a classic beef and cheddar...yummm and cant forget the arbys sauce 👍
Almost went again today cause of the pictures of their food online. last time I went I had a sandwich. It was great!
Food is always hot, fresh and delicious!! Staff is super friendly; I have never been disappointed.
Food always is fresh and staff is always happy to help
I just have one thing to say, YALL NEED TO HAVE GLOVES ON!!!! Lady touched her face (WIPING HER NOSE) and then touched my food…. Disgusting! GLOVES PLEASE!!!!!
I had a BLT and it was good, really didnt know that they did alot of other sandwiches other than roast beef!!
Hadnt been to Arbys in YEARS! Food was fairly good and made fresh..... Potato cakes were my favorite!!
Witnessed employee using bare hands handling food. she claims does not have gloves, although I observed another employee wearing gloves. Very disgusting.
Theyre always super slow when I come in to pick up doordash
I will never eat there again.The chicken sandwiches we ordered were raw and pink in the middle full of slime,it was so disgusting.
Went thru drive thru. Was fast and the food was prepared quite fresh.
The service was extremely poor, the elderly gray hair woman acted as if she did not want to greet me or take my order, the food was served quickly and it was cold....as if it has been sitting out...I will never return to this Arbys
This Arbys is quick. The food is hot. I always have a good experience here.
Good place close at 10 pm make your orders b4 that time.
Good food, the staff was great. My daughter LOVES her curly fries.
More then once did i get flat soad. I will just get food next time
Roast beef sandwich was cold.. didnt feel like going into place after going through the drive thru.
Not bad, maneger is so nice
As of right now TONS of remodeling HOWEVER they are great!! So nice!!!
I recently found out that they are more than just roast beef. They have arguably the best chicken around as well.
This Arbys is right outside of Fort Drum, and is a busy lunch location. Better to try and be early during the work week.
They took forever to serve me and the food was cold. If I could rate them lower than 1 star I would. 10 out of 10 WOULD NOT RECOMEND
Best Arbys in the north country. Great managers to include the shift managers.
Love their crinkle fries and turnovers.
I never liked Arbys style food. But this establishment was well maintained and fast
Little slow but the food is worth the wait.
Thank you, you know who you are 😉
It was good the food was great the line was short the cashier was nice the food tasted great
Fast and friendly. Tasted like they actually care about the fast food.
One of the better Arbys I have visited, but as always: overly priced.
SLOW if your pressed for time dont go there
Usually good as long as they remember all of the items in your order.
Excellent service for fast food. Tasty food. Order was correct.
Beef and cheddar, very good. Service was fast and friendly
My large fries were less than half full.
Really enjoyed the roast beef with horseradish sauce
Completely made the sandwiches wrong and forgot a whole sandwich staff seemed not to care at all
Good
Home of the Meats....couldnt choose so I Picked 3. Wonderful.
I wouldn’t be suprised if this place goes out of business. HORRIBLE CUSTOMER SERVICE!!!
Roast beef was excellent, but where are my three turnovers
It was clean, food was correct temps
Beef and cheaddars are delicious. A nice and clean arbys.
I love there ham and Swiss sliders
Stopped while traveling. Friendly staff and good lunch.
Come here for The Meats. Most expensive fast food in the lineup.
Charged us $130 extra and gave us the run around. Had to file claim with bank
It was alright didnt the same as my normal Abbys I go to
Love their chicken & curly fries!
Hard chewy bread. EVERY. Single. TIME. This is not a joke.
Amazing fish sandwiches at a great price!
It was great. Great customer service and quick
Okay service. Food was okay. Wasnt the best Arbys
Good food and great people.
Friendly and good fast food.
Food was fresh and fast
Sliders are good marinara is yummy
Loved the cheese sauce for the fries!
Friendly staff, great food and service.
Clean restaurant and fast friendly service
Waited in line for 40 mins for two cars in front of me
Slow customer service and food was cold
Food was good service was fast
Love the Roast beef sliders
The best cheddar beef sandwich.
The chicken tenders are nice and crunchy
Biggest slider I have ever had
Had a great time and service
Excellent service and great food
The food was great
Great Gyro !
Great people good food
Good taste but COLD!
Great roast beef sandwiches
Good food, fast service
Food coma
Needs updating, it is hit or miss with food.
Very good Arbys
Very nice staff!
Clean place, and friendly staff!!!
Good people
Excellent
We have the meets
Love the turnovers.
Covenant!
Made me vomit.
Food was blah
Love the Rubens
Slow
Excellent!!!
Standard arbys
Okay
Food sucks
Flame fries
Good place
Always had fast service here. Just like most fast food, there is high turnover so the experience isn’t always the same.
Total reviews rating 3.8
146 Reviews for Arbys 2023:
Review №1
2022-02-02Ordered a fish sandwich, plainIm told that it will be a little longer because they were cooking it fresh. 3 minutes later, my order is ready. So, Im like, Well, they just heated it up. Get home, and its not heated up; its not cooked completely. The outside is a goldenrod color, but the breading is not cooked through.
Review №2
2022-06-28Drove way off post for mediocrity. This was our first time eating here and wish we had went elsewhere. I love there chicken but the sandwiches we ordered here were just “ok”. The fries on the other hand were a mess! My husband tossed his out because they were completely burnt, very dark and old. I was able to pick throughout mine and get a few good ones. Probably will just order on post next time if they’re open.
Review №3
2022-05-29The store was not very clean. I ordered a double beef and cheddar and got a classic. Husbands ruban wasn’t even made right. This location has had better days. If I could give 0 stars I would.
Review №4
2022-05-10Very nice fast food place compared to the surrounding food options, usually quieter and cleaner. The only issue is that unless your on that side by the Walmart, you cant really pull in unless you loop around beacuse of the median guard rail.
Review №5
2022-07-02The food was fine but expensive. The supplies were low or empty for condiments and we had to get packets of horsey sauce. Service was friendly.
Review №6
2022-06-21I love a good roast beef, but a lot of other good sandwiches available especially the roast beef gyros.
Review №7
2021-12-02The service was great. Very pleasant people.. Food was Hot. I love that I can get regular fries now with my meal. The eating area is kept very clean.Highly recommend it
Review №8
2022-05-13Food was good, service was great, dining room was clean. Perfect.
Review №9
2021-09-15If I could give no stars I absolutely would. Having served 20 years in the Military I have never been treated so rudely by the staff (which turned out to be the so called manager). I actually was accused of “littering” at the drive thru window by the manager because one of the employees said she saw me do it. Funny thing was I still had all three of my straws in the original wrappers in which I showed her. She expressed to me that I was on camera and I said good. She then told me to leave her drive thru!
Review №10
2022-06-14New burger they have was not that good don’t recommend it