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Phone: +1 212-719-4100
Site: https://archerhotel.com/new-york
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Total reviews rating 4.6

199 Reviews for Archer Hotel New York 2023:

Review №1

2022-03-05

We just stayed here March 2-4, 2022 and this hotel was fantastic. Staff was so warm, and so kind. The rooms were probably the cleanest Ive ever had. Empire state view worth every penny!!! My parents regular room had a large bathroom with tub. We had the view but no tub. Didnt matter to us. The rooms are small but its NYC. Clean, beautiful, plush bed. Two of us loved everything, the other 2 wanted firmer pillows. Thats literally the only thing to complain about because the hotel is so wonderful.

Review №2

2022-03-18

Great location. Helpful staff. Surprisingly nice complimentary continental breakfast. Loved the Spyglass rooftop. Great views and a small menu, but with a fair variety of shareable plates. Excellent waitstaff and bar tenders. Small but nicely appointed rooms. Would go back again.

Review №3

2022-05-29

Wonderful and friendly staff. We were greeted by the front desk every time we left and arrived at the hotel. The restaurant staff were equally friendly and engaging. At check in we were asked what brought us in and after telling them we were celebrating my wife’s birthday they sent a bottle of wine and card to our room! Unfortunately, we received an opposing experience at the rooftop bar. Unfriendly and welcoming staff. We walked out after 10 minutes and it did not appear to bother the manager or waiter as we walked past both on the way to the elevator and neither asked us if they could assist. We will be back but not likely to visit the rooftop bar again.

Review №4

2022-02-22

There are so many wonderful things to say about this hotel. Truthfully, after reading some recent reviews left by other guests, my expectations were elevated in a way that they never are and I am pleased to say I was still WOWed :) we checked in with Tracie Friday late morning on 2/18 after being greeted at the door by Jonathan. I didn’t expect to have a room ready but they still offered to check before we checked our luggage with them. We already had plans to check out some spots so it was no issue to wait. When we got back mid-afternoon we were promptly checked in and when we arrived at our room, not only were the delicious caramels waiting for us, they also left a cupcake with a lovely personal note (we had told them we were visiting for my daughters birthday which was earlier in February). The room itself was designed very well, very clean, comfy bed. The bathroom was bigger than expected which was perfect for 2 adult women to have plenty of room to get ready. On the second night of our stay the staff left us another surprise treat in our room. That same evening the staff was super helpful getting us a last minute seat in the rooftop bar for dinner. Always accommodating, always a smile and a hello and never made us feel like a burden. As we checked out the next morning, Jonathan was again at the door- he asked if we enjoyed the cupcake left for us, which just made me smile that he remembered. He then checked our bags for us while we explored some more of the city and when we arrived back to leave for our flight, there was a cab waiting and bottles of water for the trip. I have stayed in NYC several times but never have I had an experience like this one! We will definitely be back. Yes, staffing was a little short due to Covid so first floor bar was closed which was a bummer and yes, I have stayed in bigger hotel rooms but I promise you that NOTHING about their service is even remotely small. Thank you to the whole staff for an outstanding experience and a special mention to Jonathan and Tracie for you created 2 more raving fans!!

Review №5

2022-05-13

The Archer hotel, where I stayed for a week, is a hotel with beautiful details and elegant atmosphere in the heart of New York close to the Empire, which can be admired from the rooftop bar; I was summoned to New York in january for business reasons only as I am an Arabic interpreter (I am from Syria). The hotel is located in a good central location and has small but comfortable rooms. The three things I liked the most: 1) the bed, its really comfortable and the white duvet was huge and the softest quality Ive ever seen( i would like to buy one) 2) The breakfast was much better than expected, it was abundant and with excellent pastries and coffee 3) the rooftop bar had a beautiful view and I was able to have drinks at the hotel bar during work breaks. I conclude by saying that my working conditions were tiring as I had to roam the boundless city for 10 hours a day in the middle of winter, and the Archer offers the best restful stay for any business traveler

Review №6

2021-12-08

From the very warm welcome when we arrived to the time we departed everything was faultless. We want to thank Evan who quite literally made our stay by allowing us to upgrade to a room with an Empire State building view. The location is perfect for every site and tour we wanted to see and do. Head up the the rooftop bar as well as it has an even better view of the Empire State. Can we also Thank Jonathan who was extremely helpful and polite when helping us leave the hotel and arranging a taxi for us. Keep what youre doing guys youre smashing it. Thanks Again.

Review №7

2022-01-03

Location is ideal - close to everything (including the subway) - and the staff was very friendly. Room was clean and very quiet, which was a nice surprise given the constant background noise of the city. The continental breakfast was pretty minimal, and we had to pay extra for juice (they only had coffee and tea). Would recommend.

Review №8

2022-05-02

⭐ for the view of empire state building⭐ for modern room and locationUnfortunately it didnt live up to our expectations:The rooms are really really small (even for NYC!). We opted for a nice room and it was really cramped.The service was so hit and miss and we expected better from a hotel of this standard. Examples; Dinner reservations mixed up by management, house keeping forgetting to restock coffees/clean cups.We arrived early for check in, and the check in desk couldnt find our reservation and couldnt resolve the issue for hours until her manager arrived in. This is after we had spoken with someone the night before who said we where all set.Overall an expensive stay, and wouldnt return at the price we paid.

Review №9

2022-06-14

The service at this hotel is lackluster. The strict adherence to check in policies are absurd for the level of hotel they claim to be. I arrived 90 minutes early and was told my room wasn’t ready. Not ideal, and not completely out of the ordinary. I then returned 7 minutes before the 3pm check in time and was again told that I needed to wait 7 minutes until I was allowed to check in. Plus, my room smelled of cigarettes.On the plus side, I was able to write this review in the seven minutes I spent waiting. There are a ton of great hotels to stay at in Manhattan; don’t stay here.

Review №10

2022-05-04

The Archer, NYC:Great hotel. However: for the plant-based crowd: The Archer is not a “vegan hotel”. Despite a popular unrelated website naming this the “#1 vegan hotel in NYC”, there is very little about the hotel that could be called vegan. The management did apologize for the misunderstanding and hope to add more vegan options later)Great hotel otherwise!+View of the Empire State Building is amazing… as promised.+Very friendly staff who go out of their way to help+Beds are suuuuper comfortable+Convenient midtown Manhattan location+Beautiful place… great design-