Kerbside pickup
Yes
Art Brown International Luxury Shop in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Phone: +1 212-921-1144
Site: http://www.artbrown.com/
Site: http://www.artbrown.com/
Opening hours
- Monday:10AM–5PM
- Tuesday:10AM–5PM
- Wednesday:10AM–5PM
- Thursday:10AM–5PM
- Friday:10AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (70)
David is extremely knowledgeable and courteous. I needed a refill for an old custom pen, and he was able to improvise, adapt and solve the problem on the spot. Will go back again. A great find in NYC!
David has master old school knowledge.I have a classic table top sterling lighter by Dunhill which has not worked properly in years. I sent the lighter back to Dunhill a number of times over a 3 year period with very poor results. The lighter is important to me for the occasional cigar, more so as a gift from my wife 20 years ago. It took David 2 weeks and the lighter works great. I was pretty flabergasted. His price was good and he was a pleasure to work with. I recommend his product and services highly. Thank you David!
I am thrilled I found this shop. He was able to fix my 35 year old Dupont tank watch. Very pleased with the work
David is charming as hell and a straight shooter. Come here for the luxury pens and lighters, stay awhile and get inside tips to the best Russian food in NYC - hint - it’s in Brooklyn. Prices are on par with every luxury pen or fountain pen store I’ve visited but the David factor makes this place special. He’s customer service oriented and a gifted gabber if you’re in the mood. If not he’s efficient and friendly. Additionally he wants you to be happy - he’s not about upselling you something just to make a buck. He knows the value of repeat business.
Thank you for your help in ordering the Dupont refills. They came today and are exactly what I needed, just as you said.You are good, and the Be Exceptional tag line worked for me.This was a small transaction, David Cherner new exactly what I needed, quickly made it happen and the order delivered ahead of expectations.Thank you David.
I stoped by to look at some ST DuPont lighters and the Gentleman behind the counter was very helpful full of Dupont knowledge and took his time helping me find the best lighter for me. Very happy with the outcome and will return when it’s time to add to the collection!
I received an ST Dupont Lighter (Opus X) from a friend. Dont have much information about it, as Ive never owned one with a similar Kind.Called Art Brown International Luxury Shop, and spoke with David Cherner. Not only that hes extremely Knowledgeable and has a lot of experience about ST Dupont, David was so kind to provide me with a lot of information about the Lighter (which added a lot of value to my own satisfaction), and took the time to e-mail me the information about it, along with the type of gas that needs to be used for it, since he didnt have it in stock. He knew how excited I was, to start using this beautiful Lighter.I highly recommend working with this Company (especially David Cherner), as I wont use any others for my future needs.David, Thank you so much for being a Genuine and great person over the phone, and for all of your help. Happy Holidays to you and your family.
Service is the best.All of your problem with Lighters and Writing instruments will be fixed.Something you may to buy.Good amount of S.T. Dupont lighters, pens and accessories.Also some collection of vintage pieces.
David is a true old school gentlemen. Told me what was wrong with my Dupont lighters and how to prevent this from happening again. Fixed 2 Dupont Xtreme in 20 minutes. He has a great collection of lighters, cutters, knifes, bags and many collectors items at great price. The place in NYC to buy and repair Dupont Accesories
Had a lighter from an DuPont fixed. Received back within a week in perfect working order .Amazing service thank you
The owner is an absolute dolt. I waited 20-25 minutes behind the counter before even made an attempt to greet me for coming to visit is puny little “shop”. Other things to know: 90% of his stock is St. Dupont and he only has a handful of other items.. DO NOT WASTE YOUR TIME HERE. There is a far better place to visit in downtown NYC for fountain pens.
An absolutely fantastic service. FlawlessThe gentleman couldnt have been more helpful. I simply went in for a bottle of ink and he was kind enough to spend a great deal of his time fully stripping my S.T Dupont fountain pen, cleaning it, adjusting it, and putting it all back together! Couldnt have asked for more. Highly recommended
Man I was nervous about sending my new DuPont lighter to these guys.I purchased the lighter from an online retailer and it had an issue right out of the gate.I sent it in from Las Vegas and the same day they received it I got an email saying it was received and it was being worked on.I got an email 30 minutes later saying it was done and being shipped back to me.I fully recommend these guys. Make sure you have your receipt and all the paperwork with it though so you can have the same result I had
David repaired my broken lighter in two days; quick in and out of their store. Good service!
Art Brown International has it all. The owner is such an honorable, knowledgeable, skillful man. He is very passionate about his work and very diligent in assisting you in your purchase. I have already bought two beautiful lighters, and I am coming back to get a fountain pen. The owner is the definition of a real craftsman and a gentleman.
You made my day! My Dupont pen is (by far) my favorite, however I have not been able to find decent refills for 30+ years. They were always old and skipped something fierce, or they were completely dried out. This one, from Art Brown was fantastic!! (or better)
I purchased a pen(S.T.Dupont Classique ballpoint pen) from David a few months back and was very impressed with his level of knowledge. He took the time to patiently answer all my questions and help me make the right choice of what to purchase. Yesterday I came back to buy another item (S.T.Dupont minijet lighter) and yet again David was there to help me. He has a huge inventory and it was really a pleasure to buy an item from him. He gave me a gift of a free gas lighter refill. His prices are very fair and he makes you feel special and not like one of many customers.
Reading through most of the reviews, a lot of folks hit the nail on the head.David has a small store in the back of 20 W 47st, in Jewelry Plaza. It’s hard to find, but the search is worth it. The man has years and years of incredibly hard to find inventory. I bought a Montegrappa day of the dead pen, which I could not find online at a very reasonable price. David also serviced my ST DuPont Minijet lighter in one day!A small gem for NYC hobbyists and collectors. I can’t wait to come back.
I brought in my lighter for a repair, and David had it fixed in minutes. Great service, and a fantastic collection of high quality, luxury lighters and pens. Truly a unique and exceptional place.
I have a vintage Dupont lighter from 1950’s that was send to S.T. Dupont factory twice in the past only to be returned as ‘not servicable’. I decided to give it one more try and found this service center online. To my delight they were able to repair it and it works like new! Highly recommended!
I had to have a repair done to a fountain pen after breaking the clip. Art Brown’s had to sent it to the factory in France for the repair. I was in contact with the same person throughout the process, and he was always quick to reply to any questions I had. Thank you Shawn! Highly recommended company with great customer service.
Awesome service - the owner was friendly, courteous and professional! Replaced my 2 damaged Dupont lighters and the price was very reasonable. Highly recommended.
David did a fantastic job repairing my fathers vintage silver lighter from Mexico. He is personable and the demeanor of an old world craftsman.He completed the work in just a few days (on the weekend!) and turned a badly tarnished broken lighter into a beautiful and function heirloom.Thank you David!
Great! Amazing! Excellent! Thank you for your patience! I got my favorite ST Dupont ligne 2 lighter with beautiful sound! Hope your store csn be bigger and bigger in the future! Will definitely consider to buy another lighter in the future!
I was sending my DuPont L2 lighter to Art Brownit had an issue leaking gasI sent it in from Oregon after couple day they received it I got an call saying it was received and they will fix the problem.after 2-3 week I received my lighter back all fixI fully recommend to these guys
First, let me say that I’ve been a serious buyer and user of fountain pens for more than 40 years. I buy pens to use, not to collect, and have had the nibs on all my pens customized by Michael Masuyama to my specifications, which may be a level of obsession not shared by other, more normal people.I always travel with several fountain pens, and my recent trip to NYC was no exception. However, this time I forgot to bring spare cartridges for my S.T. DuPont pen, which in my world counts as a minor emergency. However, I remembered that over the years I’d done business and bought pens and pen paraphernalia from Art Brown on 47th Street.So I made my way over to their kiosk in the back corner of the Jewelry Plaza, where I spent an enjoyable half hour or so talking with the proprietor, David Cherner who calls himself more of a technician than a salesman. In short, he’s the pen geeks’ pen geek.The shop itself is really just a cozy kiosk tucked in among the diamond merchants, but then pens, nibs, and ink don’t take up all that much room.Getting my S.T. Dupont cartridges, blue, $10, was the matter of only a few moments. Then we began to talk pens, ink, and custom nibs. I’d brought a couple of pens with me, and he liked the nib on my carbon fiber Dunhill, but thought the nib on the Dupont wasn’t as smooth as it should be, so he tuned it for me at no charge, removing an infinitesimally small butt on the nib, that turned a pretty good writing pen into a great writing pen.In the course of our discussion, he told me that he also did pen repairs and nib-tuning, being, as he said, more of a technician than a salesman. I told him that I had a Visconti Divina that may need some work with the filling mechanism, and he said he could take care of that for me.So if you are a seasoned pen geek, like me, or are new to the art of the fountain pen, and you find yourself in NYC, drop into see Mr. Cherner and spend a little time being both educated and entertained.
This is the best source for anything to do with STDupont lighters. They can solve any issues, their service is courteous and prompt. I highly recommend this shop.
Very nice location, and the craft makes for really reliable tools. Went in with questions about some of their pens and had all my questions answered and they were very kind and willing to help. (I only buy Italian)
I got a vintage table lighter as a gift, these folks serviced my lighter and got it back in working condition. And he showed me how to work and refuel the lighter. Im a happy customer
Definitely worth a special visit to this emporium at Rockefeller Center. Exquisite pens and gifts. And I echo what everyone else here mentions: the owner is knowledgeable, helpful & charming. A must! Ill be back!
Like all fine gems, the store is small and the quality of the service is flawless.I bring all my fountain pens here and recommend Mr. Cherner for his attentive and professional service.
Wonderful customer service. Getting DuPont products worked on and repaired is never cheap, but these guys do work worthy of the price and offer great service to back it up.
Great customer service. I had my St Dupont lighter serviced there yesterday, very reliable and fast service. The inventory is amazing!
When nobody knew how to fix it these guys delivered. They did a fantastic job repairing my cigar cutter. I highly recommend them.
Its literally two display cases and an empty seat where I assume someone should be sitting. I gave up waiting for anyone to show up at 2pm mid-afternoon. If I need to ask the neighboring stores if anyone works here you definitely dont want my business.
I think the pictures are misleading. Not sure if they used to have a full store, but now its a single counter in a mall. While the pens might be nice, I couldnt see them and one person can take up the whole counter.
The best place if you need luxury goods for yourself or your loved ones. Always buying presents for my husband here. Thanks David!!!
Really helpful service. Love their pens. Bought one for my brother and he loved it. So elegant and reasonably priced.
David was amazing, great service, phenomenal workmanship and extremely knowledgeable of the industry. Definitely highly recommend.
Bought several pens as gifts here. Wonderful artsy collections! Hope to return here to treat myself to a special pen!
Got a great gift for a friend. It was Lamy Deluxe Fountain Pen. Great service, very knowledgeable owner. Thank you
Got my Caran d’anch pen ink refill here, excellent customer service. Very satisfied highly recommend!
Very professional company. With product shortages, they are honest and deliver what they say is available.
Great service! Steered me away from more expensive pens that I did not need, and love my purchase!!
Exceptional knowledge and customer care.
David responded right away to my emailed question, had the answer at his fingertips and cleared up my concerns. A complete pro, and a gentleman.
Thx god store is open under new management amazing prices had to fix my pen and it came in cluts and they were there to fix my favorite mont blonc pen thx to them
Had an old WW2 Lighter passed down to me was restored in a matter of days. Very happy.
Always super friendly and helpful! Repairs are always fast, professional, and fairly priced.
I dont think I have EVER done business with more honest nicer people in my entire life.....
Quality work, fixed my 50 year old lighter
Superb and quick service. Very knowledgeable and kind; would work with again.
Very knowledgeable and professional. Great prices!!
Nice store reliable service will definitely buy again
A shell of what it used to be. Used to love to visit this place.
Amazing selection
Very Friendly and Knowledgeable
Knowledgeable and friendly owner
Miss you guys!
Thank you very much for a great help and prompt quality service!Thank you very much for your precious help. It was efficient and very quick!
Total reviews rating 4.7
70 Reviews for Art Brown International Luxury Shop 2023:
Review №1
2022-03-03I picked up a vintage DuPont that was in pretty bad shape. After doing some research, I came across Art Brown. The whole experience was easy and smooth and everyone I worked with was knowledgeable and helpful. I received my DuPont, completely overhauled and in fantastic working order. I’ll definitely be using their services again should I procure more vintage DuPonts in the future.
Review №2
2022-07-23I have worked with David Cherner at Art Brown several times and have found him him to be very knowledgeable on ST DuPont products, fair on pricing and his after sale customer service to be excellent. I have bought from him both in the 47th St shop and over the internet. The location in the Exchange Building can be a bit hard to find but once I found Art Brown I now make a stop on all trips to NYC.
Review №3
2022-04-182 men that work here dishonor the reputation of S T Dupont with their ultra casual clothing that would be more appropriate for a weekend of mowing the lawn,rather than attempting to sell a luxury product with a storied reputation. Quite tragic,actually. S T Dupont is a brand enjoyed by royalty and the upper middle classes and these two gentlemen present themselves as lower class with their atrocious overly casual attire
Review №4
2022-08-01Just visited -they were so nice and helpful- and David made me a fantastic deal on two gorgeous Pelikans- an 800 for me and the coolest sparkly 205 demonstrator for my daughter- they totally made my day- Thank you so much!
Review №5
2022-07-01Its difficult to find excellent customer care today. however, both David and Alex went above and beyond; especially for a first time customer. I highly recommend Art Brown International Shop.
Review №6
2021-08-10Special and unusual items for connoisseurs of highest quality craftsmanship, and to be able to purchase from an official repair facility is an undeniable benefit. David Cherner (owner/operator) is a world-class expert whos word is beyond question.
Review №7
2021-12-11Love this shop! I found out that a lighter I bought secondhand for a gift was fake, but they still took the time to tell me why after immediately recognizing it as phony, and filled it anyway. I will to return soon to get a real DuPont - wouldn’t trust another seller!
Review №8
2021-08-21At a time when it is increasingly difficult to find a pen store, I was pleasantly surprised to find this one that not only was able to help with an old pen set, but provided a level of service that is also increasingly difficult to find. David Cherner was quite knowledgeable and provided such great service. He was friendly and informative. I will return here for quality and service that you dont find in any mass market stores.
Review №9
2021-04-20Lifesaver!! Not only did David educate me on the interesting lighter industry he saved my vintage Cartier lighters life. He graciously and quickly added in a new flint. We had a great discussion in regards to cigars and the luxuries in life. Will be coming to him when I’m ready to purchase an S.T. DuPont !! Thank you again David!
Review №10
2022-01-28Charming staff! I own several S.T. DuPont pens and I needed help and David was incredible. Wonderful swift service!