In-store shopping
Yes
Art of Glass Smoke Shop in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Service options
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 716-712-5347
Opening hours
- Monday:9AM–10PM
- Tuesday:9AM–10PM
- Wednesday:9AM–10PM
- Thursday:9AM–10PM
- Friday:9AM–10PM
- Saturday:10AM–10PM
- Sunday:11AM–10PM
Comments (68)
This place is awesome I bought a water pipe from them today. When I got home one part of it was defective and wouldn’t hold water. Usually places wouldn’t care and you would get stuck with the defective item. But they told me to clean it as best as I could(COVID mainly) because they said they were returning it. And bring it right back to swap it out for anything of the same value. I truly appreciated it and walked out with something even better!! Thanks again Andrew much appreciated!!!
Awesome shop and awesome people. Every single person you encounter is friendly and ready to help. One of the best glass shops on the eastern side of the country.This is the larger location of the two but there is an equally good selection at both locations. No need to go to one over the other.
Devlin was utterly and completely AMAZING!! He provided me with great customer service and an all around great experience. He is very knowledgeable and took the time to hear what problems/ wants that I had or was looking for, and recommend the products that would suit me best... and all the products that he advised exceeded my expectations! The store was very clean, inviting and very, very fairly priced. I will be going back in the future! Compared to experiences I’ve had at similar establishments, I was blow away by how wonderful my visit to this store was and how professional, knowledgeable, and accommodating the staff was. I look forward to my future visits and I am glad that I found a store that I know will be able to answer all my questions and provide me with an amazing experience, which sadly you don’t see a lot of anymore!
Went in to buy a much needed new glass piece, and was surprised when asked to spin a wheel to give you a percentage off glass items for only three bucks! I spun and got 50%, they had other discounts like 20% or even buy one get one free. So that was pretty cool. Joe was super helpful when I was deciding on my purchase, and answered any questions I had. He definitely made my trip shorter and easier. I probably would have been in there all day with the selection they have. Ill definitely be returning.
Its the best smoke shop in buffalo, They have an awesome selection of glass, incense and accessories. Dont waste your time anywhere else.
Ran out of kratom and forgot to order more online. Went here and they have great quality kratom. Cheap as well. Friendly and helpful staff.
Jessica was great! She was knowledgeable and a great salesperson! Would definitely come back. I hope all your associates are as amazing as she is!
Great prices, service and variety. Nelson on helped me, was super friendly and helpful! Definitely will be back!
The employees are very knowledgeable and friendly. Cheapest prices in the buffalo metro that I’ve seen
The best head shop I’ve ever been too!!! Joe is the best glass salesman I’ve ever done business with! They will show you multiple pieces til you find exactly what your looking for and never any sales pressure. Easily the best glass shop in WNY!
Great store! Smoking accessories, vaporizers, cigars, rollings papers, wraps, waterpipes, he has everything. All price ranges, high quality. Way cheaper than some of the glass shops around town. The staff is friendly and helpful. Highly recommend.
The guy that helped me was incredibly helpful and knowledgeable about local glass blowers. They have a huge selection of glass pipes and water pipes, Ill definitely be back for my next purchase!
So me and my wife bought smok pen 22 from art of glass. Went back to buy new coils. None of the coils they have fit. Purchased coils from the smok website and still dont fit. So there are no replacement coils for them. Stopped back into the store and talked with the owner. Everything was handled professionally. Great business. 👍
If you write a negative review about this business they delete the review lol These positive reviews are deceptive and are most likely written by the owner. Why not fix your issues in professional manner instead of ignoring them?
Every time I go there Devlin is so friendly and helpful. Hes very knowledgeable and always answers my many questions.
Great little shop that carries cbd and Kratom which really helps with stress, anxiety and pain relief. The owners a really nice guy and staff is friendly and helpful especially katelyn who really knows her stuff and goes out of her way to make sure you’re getting the absolute best options for what you are looking for based on your individual needs. If your looking for anything like I’ve mentioned or into glass pipes etc. highly recommend you take the trip here
One of the top three best smoke shops in buffalo. Excellent employees, great deals, fair price; had a great experience buying a water pipe with an employee named Joe- keep it up
If your going to sell mostly cheap thin glass thats made in bulk from China, you should at least have a return policy to help your customers out whenever they buy your cheap glass, only to have it broken within minutes of leaving the store.Shame on me for gambling on affordable glass... I should have known better when the person behind the counter warned not put a flame close to the beaker I bought, at risk of the glass cracking from heat. Why even bother selling glass that cant withstand heat?
Huge selection, unique novelties besides the glass, as well bring a retailer they sell wholesale as well. My only hesitation was price but the variety was outstanding. You should go at least once. Worth it.
Shout out ma boy devlin, great customer service💯
Very disappointed with my visit today!!!I have A card that when its punched 5 times you receive 20% off your next purchase. (Clearly states 20% off your next purchase.) She says the card is for glass purchases only!!! W TF!! It doesnt say that on the card...She also started helping another customer without even finishing with me!!I went elsewhere.
Helpful and friendly staff. Awesome selection and fair prices.
Customer service was definitely five stars. Joe knew all the answers to my questions and didn’t judge me no matter how stupid the question. Made me feel very comfortable and willing to spend my money here. Thanks Joe!
Absolutely love this store. very good customer service,.and i really enjoy the products here. i come back twice a week now ever since my 1st visit
Awesome selection and the staff was extremely helpful. I’ve been there twice and have had an excellent experience both times.
Amazing shop with so many different options at all price range. Everything is also priced very well. Definitely will be coming here for now on for anything I need.
What a selection! Pipes of all sizes and shapes. A variety for any smoker to select from. Staffed with knowledgeable employees able to assist with the newest product to local favorites.
Lots of great choices, friendly staff. Kaitlin was super helpful and friendly! Definitely will send my friends to her!!
Very nice shop. Very clean and well organized. The young man who helped us was very knowledgeable. Decent prices as well
The staff helped me with what i was looking for great customer service. I love there Cbd and Pipes collections.
Went here for the first time today, i will definitely be returning.
Very knowledgeable about their selection of kratom. Good atmosphere and very friendly. Would definitely recommend
Great customer services, good prices, got buy one get one free on glass bongs and also stems buy one get one free. Amazing!
Awesome selection, very clean & organized. Staff was great and I actually had fun while shopping.
Fast service. Staff is very courteous and knowledgeable on their products.Love their frequent sales too.
Was not at Art of Glass. I was not there ! I was at Allstate!!! I give them a 5 Star rating !! Agents r great! Very happy with them
Top Marks to this fabulous place...They have it all No Joke....You will be happy you came to this store----Enjoy.
Extremely helpful staff here, who are knowledgeable about the products. There are lots of options at decent prices.
Amazing selection. Great prices. Excellent customer service.
They always have what Im looking for her there
Staff very knowledgeable, overall great experience tons of choices
Terrible business this is why HEADSPACE is the best shop in buffalo for glass needs
Great place. Friendly, knowledgeable staff. My new go to spot.
Most helpful staff ive ever encountered at any establishment! They deserve commission!
Place is epic. Great help and awesome kratom selection
Place is amazing owner and all the employees are knowledgeable and friendly.
Love the stuff and the people who work here r awesome too.
Great deals low wait time awesome staff!
Friendly and helpful staff. Plenty of options at a good price.
Very friendly staff, went out of their way to help me.
Good service and it feels like your talking to a friend ...
Great place great people. Will answer any questions!
Great place foe everything and awesome workers !!!!!!
Best prices and beautiful store
Super nice guys...very friendly
Very friendly, huge selection
Very helpful & informative staff...
Pleasantly pleasant...
Total reviews rating 4.7
68 Reviews for Art of Glass Smoke Shop 2023:
Review №1
2022-04-07I’ve been coming to art of glass for a whole year now and every time I visit I am floored with their customer service and products available. Today, I finally made the plunge to get a silicone piece with the help of associate Bobby!He was kind, courteous, and a great conversationalist.10/10 customer service.
Review №2
2022-06-26Both locations are among the best in the area and have more product than you could imagine, and all employees are extremely knowledgeable and if they dont know the answer theyll find someone that does. all around great environment for novice and expert smokers alike
Review №3
2022-06-24Both locations are awesome and full of friendly, knowledgable staff! They were able to help me find exactly what I was looking for each time. Would go back to either art of glass shop!
Review №4
2022-04-20Perfect, best smoke shop in Buffalo. Had to make sure their review was set at 5 stars. Went there today for 4/20 sale, everything was almost half off and they gave me a goody bag. Best experience in a smoke shop ever. Staff always helpful, store looks good, better prices than other places….I could go on and on but you get the point. Go here!
Review №5
2022-04-11The staff is incredible, so helpful every time I come in they help me find what Im looking for. I love this store been shopping here for years.
Review №6
2022-04-15If you have never been to the Delaware Ave location, I highly recommend it, the people that work there are amazing. It doesnt matter if you know what you are looking for or Id you just want to talk about things you have no idea about, these are your people.
Review №7
2022-03-01They had their own hugest selection of pipes I ever seen in a smoke shop very organized with a lot of staff.
Review №8
2022-07-03They have the largest selection of smoking items and they are the nicest people.
Review №9
2021-02-01Just bought a rig and Andrew the worker was the most helpful nicest person. He took great care of us and was very knowledgeable about everything he was talking about. Best glass in buffalo. Really great store, really great prices, and the best workers. 10/10 recommend.
Review №10
2022-06-04Love this place!! Great selection and prices! Thank you!