Kerbside pickup
Yes
Ashley in Farmingdale
Categories
Location on the map
Farmingdale, Suffolk County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 732-548-1200
Site: https://stores.ashleyfurniture.c...
Site: https://stores.ashleyfurniture.c...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Ashley in other cities:
Comments (199)
Our salesperson Thomas Logan was amazing. He listened to everything we were looking for and showed my wife and I exactly what we were looking for and made our buying experience very relaxed and hassle free. I will definitely recommend him and ashley for your furniture needs. I will definitely be back in the future.
The salesperson and manager were extremely helpful!They knew I wanted the live seat and chair I picked out and did not let me leave the store without getting it !I had already left 3 other stores because they didn’t have inventory of what I wanted and I was afraid of waiting indefinitely for furniture that may never arrive (or arrive too late). They worked hard to make sure I could get what I wanted as soon as possible - and I will have a beautiful loveseat and chair from Ashley’s because of it
What an excellent showroom and knowledgeable staff! Ben hi took the time to hear what we envisioned and showed us the perfect matches. A huge thanks to Big Chris too! You have made our new home perfect!
Devin was SUPERB!!! My experience at Ashleys started off mediocre until Devin took the initiative to help us in buying a mattress and a box board. He was attentive, tactful, and diligent to all my needs! He went above and beyond and introduced me to a whole new world of sleep! Its people with these types of skills that make me feel like a good neighbor instead of just a number! Thank you Ashley.
Terrible customer service. After months of shopping for the proper furniture, my order came in incomplete and wrong color. It has be 2 months now and still have not got a call back from sales person. On a different order they shipped the incorrect bed frame and still 2 months later have not heard back from them. Sales people only attend to you when it comes down to a sale. I would not recommend this location. Also check pricing on their website. Store increases their list price to make more money. Once I showed them that their website showed a lower price, then they corrected the price, otherwise they would’ve made more money. I’ve given a few months to see if maybe someone would contact me to give us an update or correct our order, but sales person nor manager never reached out. Now I’m stuck paying for something that I didn’t not order and something that is incomplete and incorrect. Definitely not good customer service.
Excellent experience dealing with salesman Anthony Williams. Friendly but not pushy ,I was in Saturday and back on Sunday. He answered all my questions and still let me take some time making my decision on the furniture.
Chris went above and beyond for us at the Farmingdale store helping us resolve a delivery issue. We appreciate his care and attentiveness and helping us find a resolution. Highly recommend this store and the courteous staff that is there and attentive for all your needs! Thanks again Chris!
Great experience with salesperson in the showroom. Devin listened to our needs and helped us make the best decision for us. Delivery was a breeze. The team provided the ETA and arrived on time. Quick setup and cleanup.
Big Chris was very helpful and showed us exactly what we were looking for. I felt confident in ultimately purchasing a couch after having seen a few different options with Chris’s guidance and finding what was best for my family.
We went shopping at Ashley in Farmingdale and Sam was the salesperson that helped us. We couldn’t have been more satisfied as Sam was knowledgeable, personable and a huge help. My wife and I would highly recommend Sam to help you with all your needs. Thanks again Sam.
Madeline was an amazing associate. She helped us pick out a bed for my daughter and I loved how she asked her questions to figure out what her style was. I will definitely shop at Ashley again.
Sam and Madeline were very helpful and processed my purchase quickly and efficiently. They answered all questions and explained the company policies perfectly. Looking forward to my furniture delivery!
Excellent experience at Ashley Homestore! Highly recommend to anyone who is looking for straight up honesty and good people like Anthony who helped us in every possible aspect. Quick shoutout to Kevin too who helped my wife and I pick a great mattress as well!
I went to Ashleys Furniture and had the most pleasant furniture shopping experience! I was greeted by Tevin as soon as I walked in. I told Tevin an idea of what I was looking for and his recommendations were perfect. Tevin was very friendly, professional, knowledgeable and patient! I am so indecisive, but Tevin continued to show me options until I was finally able to decide on what I wanted to purchase. Tevin was never a pushy salesman. He helped find the pieces to make the perfect setup for my home.Once Tevin completed my order, the General manager Daryl discussed the costs. He was very friendly, professional, explained everything and told me my options.I highly recommend Ashleys Furniture in Farmingdale, and if you go, ask for Tevin! You wont be disappointed.
Previous reviews have already established this, but its worth repeating, Big Chris is the best! He helped me to pick out an accent chair to go with the small sofa that I liked for my studio apartment. It was a pleasure working with him, especially after visiting so many stores in the area with very unenthusiastic sales staff. Thanks Chris!! I cant wait to get my furniture.
Got a great deal on a living room piece. The salesman was professional and extremely patient. The deliver team was on time and very pleasant. I will definitely recommend the Farmingdale location.
As soon as I walked into the store I was greeted with smiles and open arms it wasnt your typical sales experienc where as soon as you walk in they say hi what u want rush you through everything not here your greeted professionally offered a beverage they get to know you a little bit find out what it is your looking for and take there time finding you the perfect setup for what your looking for my salesman Timothy was beyond amazing he helped me custom make a sofa that would fit my small apartment and did it in a way where he saved me money and offered great finance options to fit my budget all you need is the measurements and pictures to help them out and he does the rest to make sure you are 100% satisfied with your purchase. If anyone is looking for a place for your furniture there is no Hassel no back and forth everything is centered to what u need just come see Timothy he will take care of you
We are very happy with the service we received from the Ashley Homestore in Farmingdale, NY. Friendly, courteous, extremely helpful people working there. Especially Courtney Fraser who was so accommodating in helping us, as well as Tim. We made a purchase of an outdoor set, but wasnt crazy about the coffee table abd end table but Tim came over and showed us possible other selections and found something else that went perfectly with set. Courtney also let me know if any other sets came in to store to make sure we were completely satisfied with our first choice - which we were. Delivery was scheduled, service kept us up to date on when and time and it was great. They were actually a little early which was fine, men were friendly, courteous, neat. Whole experience was perfect. Thank you Courtney, Tim and Ashley Furniture. We will certainly recommend seeing you Courtney, and going to the Farmingdale Homestore.
Wonderful experience at Ashley homestore on 110! Ask for Big Chris he was so helpful and patient with all of our questions. Extremely knowledgeable about all products in store! Overall great experience!
Wow! Looking for a place to purchase furniture without feeling overwhelmed and pressured ? Ashley Furniture is the store!!! . It’s well maintained and what an amazing time we had! Big Chris and the Real Chris are the real deal here @Ashely Furniture Farmingdale, New York !!! They listened to what we were wanted without trying to add pressure! Wow 🤩 !!!we are truly excited and happy about our new furniture!!! Just look at God!!!! The competition couldn’t come close Raymour and Flanigan bye !way too much Pressure!!!!
Big Chris at Ashley Furniture located in a Farmingdale New York helped my disable mother find the perfect recliner lift chair for her special needs… The two delivery men were courteous and went above and beyond to accommodate the positioning of the recliner… This has been a pleasurable experience from Ashley’s showcase through out the delivery… Thank you Ashley Furniture…
I recently purchased a dining room set at Ashley Furniture in Farmingdale. I had the pleasure of working with AJ who was very helpful and knowledgeable in helping me select and order my set. Thanks AJ!The store itself has a very nice selection of all types of furniture with reasonable prices and quick delivery.
I purchased a house of furniture in this store 2021 and ever since I have been complaining to Ashley about 8 defective and structurally unsafe dinning room chairs. And this year finally the solution provided to me is ashley replaced them with a new batch of exactly the same chairs. The chairs are still brand new at the garage where ashley delivered it, As my father sit on it the first day arrived, a screw pop out and one leg is becoming wobbly. I can’t understand why Ashley keeps manufacturing these defect chairs. I complained about these chairs since 1st time delivered and Ashley insist it was a bad batch of chairs and took them back and send me new batch. Now new batch is the same issue, non stable structure and unsafe to people. Why there is no solution on this? All the chair tags and labels are still on. Why can’t You just get me refund or store credit so I get different types of chairs? This is just bad business model to keep sending customers the same model of defective chairs!
Benji was such a great help and gave us an amazing furniture shopping experience. We will definitely ask for him the next time we come in!
Terrible customer service. Ive spent 2 months trying to cancel an order that arrived damaged twice. I was told they handled it, but I never saw the refund or credit to my account balance. Called again and they said its officially canceled and its out of their hands now so the refund is not their responsibility anymore. I called synchrony who we are financing through, and they never received the cancellation. Now we have to file a dispute. Absolutely horrific experience.
Very helpful and professional customer service, from both, Malaja, and Benjamin, immediately entering the establishment. Made the process painless, and rather enjoyable. I would recommend anyone to purchase from here, and ask for them, to assist. You wont be disappointed.
Horrible customer service what so ever... ordered our couch in march and its been delayed like three times. They told us the second part of the couch would come one week after the first part but it still hasnt come...nor have they notified us at all as if when its coming. Customer service is horrible !!! The delivery guys who put the first part of the couch together were asking for alcohol when they arrived at 10 AM. Just horrible . Do not purchase from here unless your ok with being given false info.
My wife and I went to purchase a bedroom set in July 2020. The salesman was quite pleasant and helped us through the deal. Unfortunatley, the entire experiece after furniture delivery was horrendous.The footboard of the bed was damaged, the dresser was damaged on the side and one of the nightstands had a defect on the top. I called my salesman and he said well nothing he could do. I would have to go through customer care.So I contacted customer care and of course there was a huge wait on hold to even speak with someone. So i did the next best thing - I contacted Ashley Corporate via twitter. Much to my surprise, the Farmindale location is NOT operated by Ashely Corporate, rather a franchisee. So, in order to find a solution I would have to go through the store customer care team which is located in New Jersey, allegedly.Long story short. Customer care would not swap the furniture as they said they will require a service tech to come out and inspect. Fair enough. The service tech came and stated flat out, I cannot fix this, you should have been given an exchange. The tech took photos and the exchange process was started.Low and and behold the exchange day comes and the exchange furniture is also damaged! The footboard was scracthed and the dresser was damaged on the top back corner. The delivery person saw the damage and I as well and he went on the phone with customer care to resolve.And of course they want to do ANOTHER exchange. At this point my wife and I completely done with this company, but they refuse to give us a refund. So we ended up scheduling another exchange.Now it is mid November and we have the third exchange being delivered. And wouldnt ya know it - DAMAGED. The driver opened the packaging for one of the nightstands and it was completely cracked on the underside. The dresser was damaged again also. Driver goes on the phone with customer care and they want to do another exchange! At this point weve had it.They gave us the runaround for over a month and at least 4 visits the the Farmingdale store in order to get our money back. I wish I could give ZERO stars.***DO BUSINESS WITH THIS STORE AT YOUR OWN RISK***
This place is a scam. You can get a better deal if you call in. I found a cheaper price and they wouldnt honor it - Cancelling my order has been a terrible ordeal. Go look at the furniture but dont waste your time or money buying at the farmingdale location.
I was helped by Kevin,super professional and made us feel just like at home....the young man was unbelievable, my wife was super happy with the purchase and the way Kevin paid attention to what we wanted...thank you for having professional like Kevin...regards Joe LeBron
Tevin is Awsome has a great eye to find exactly what you are looking for. Manager Daryl was great in finding the best deal for us can’t go wrong with this team.
Salesman make me cringe but thomas was awesome he introduced himself with a joke which was funny ,he told us about his pup got to know actually get to know him , he was awesome from start to finish i told him exactly what i wanted the second i walked in, he knew exactly what to show me .There was no pressure to buy anything, I highly recommend ashleys and ASK FOR THOMAS you wont be disappointed
Anthony and Big Chris were a pleasure to work with. Seamless process and very transparent. Would go back again!
I can’t say enough wonderful things about the help and service that Benji provided. I came back to Ashley to see him yo furnish another new apartment and Benji took the time to go over all different options and show me many different pieces that would meet my needs. He was so knowledgeable and patient and answered my 500000 questions, but most importantly he listened and the whole transaction was no-pressure and extremely pleasant. I had such a wonderful experience and will be sure to be back to furnish the rest of my space soon. Thank you so much!
I had a great shopping experience. I found Dennis to be helpful but not pushy and I love my new kitchen set.
Great furniture and durable. Always get great service. Ask for Benjamin or Dennis. They are the BEST!!!
After waiting 3 months for my order to be delivered, both items were delivered damaged. I then emailed photos of the damaged products. No Response. The next day I called to find out and confirm if they received the e-mail. I was told they had and that they would get back to me the next morning. After five days, I called. I am now being told they need to order parts and the parts should arrive in 4-6 weeks. Then they will have a tech come out to fix damaged sofa and table. (this is after 2 hours on the phone). Horrible customer service. My advise is to stay away.3/16/2021 - Update - the parts have arrived! (Fabric) - Waiting for someone to contact us to set up technician appt. - Going through the process.On 4/6/2021 - Technician came and repaired both the new couch and new coffee table. Would have been easier and cost efficient if it was delivered damage free to begin with. Needed to write this review in order to get the issue resolved.
Our sales person Devin was very helpful and attentive to our needs. Everything was in stock and delivered in less than a week.
Sam at Ashley’s Furniture in Farmingdale was such a tremendous help and wonderful to work with. He was patient enough to let me shop on my own which allowed me to purchase more items to match my new set. He was friendly and very informative, and I really appreciated his efforts.
My wife and I walked into Ashley Home Furniture looking for a sectional for our home that we purchased in December. We were instantly greeted by Big Chris at the door. He was very inviting right away, and wasn’t pushy about trying to help us. He let us explain our thoughts, and methodically showed us around the show room. Big Chris really built great rapport early on, and made the entire experience very enjoyable! If you are looking for a low-pressure, consultative, and fun furniture experience, make sure you go see Big Chris!
I am replacing a large majority of furniture in my home and Dennis was very patient and knowledgeable of all the pieces. He and Anthony made what could have been very stressful a simple process. Arranging delivery was easy and I was able to choose a date that works for me.I did great with prices with the Black Friday sale! I will be returning to finish up my house!
We needed to furnish my sons new apartment. With the supply shortages, most stores could not deliver for months. Ashley had everything we wanted and could deliver in a week!!! We also got a great discount.Our salesman Jim was terrific. He took lots of time to understand what we needed and make suggestions to help us get exactly what worked best. We had a wonderful experience and will return again.
Sam our sales person was awesome! He was patient, helpful and very pleasant to work with. We bought two rooms of furniture we were so happy! Thank you.
Big Chris was amazing! Super personable and helpful!My husband and I have been to Ashley’s numerous times and this by far has been the most pleasant experience we have had. I will continue my recommendations for Ashley’s furniture store and I will definitely be recommending everyone to come down and work with Big Chris :)
What an incredible experience we had at this furniture store! Yes, that’s us testing out beds and our smiles say it all! I’ve never felt more relaxed shopping for furniture and our salesman Timothy was THE BOMB!!! He spent so much time with us going over every possible option. Moving into a new apartment has been so stressful and he helped relieve some of that stress by making our shopping experience not only fun but practical. He understood my budget and never pushed once for me to consider anything above what I was looking to spend. He helped me get a couch & new mattress and my friend a beautiful bench for her office. We had our children with us and he helped keep them entertained during our time there. As a single mom of three, I honestly didn’t think I’d be able to afford anything there and boy was I wrong. They have something for everyone there. I never really enjoyed shopping for furniture until this day. Thank you Timothy for being a kind & honest gentleman 🙏🏻 PROMOTE THIS GUY!!
Recently had my whole house redone and got all new furniture from Ashley. We saw a couch in the farmingdale location that we loved but wanted it in a different color. The sales person (Tyler) told us that it came in the grayish blue that we wanted but just didn’t have that color in the show room to show us. We went ahead and ordered the couch. The couch was delivered with no issues. Once we moved into our house a few months later the couch didn’t seem right. The cushions don’t stay fluffed and in good condition after sitting on it once. Every single day we have to take the couch apart and bang out the cushions to make it look decent. Few weeks ago we go back to Ashley to buy another piece of furniture. While we were there we sat on the couch that we had purchased and talked to the sales person that we were then dealing with for our other furniture. I questioned him about the couch and he informs me that our sales rep Tyler (who no longer works there) placed the order of the wrong couch! And he said that the couch that we originally wanted doesn’t even come in the gray that she said it came in! The sales person told us to call customer service and they would be able to help us. We called customer service and the lady said she wasn’t able to help us at all. Asked to speak to the manager (Nicole) and she was the nastiest person and would not help us in any way. I will not be purchasing any furniture from them anymore.
Big Chris was absolutely amazing. This was my first time ever buying furniture and I was super anxious about the whole process. Chris made it so easy and even fun! He understood exactly what I was looking for and helped me narrow down which couch I wanted out of a million couches. Chris even changed his schedule to accommodate my difficult overnight hours. Highly recommend ! :)
I went into Ashley furniture’s Farmingdale location and my experience was smooth from start to finish. I was introduced to Kevin & he showed me the exact furniture I described to him. I wanted a modern bedroom set that also made a statement and he found it! Big Chris was personable and super helpful. He did everything possible to get me the furniture, pricing & configuration I wanted. This all-star team definitely earned Ashley a forever customer.
Anthony W was very friendly, funny, knowledgeable and kind. We had a wonderful experience with him. The delivery men were efficient, hard-working and cleaned up quickly. They brought a sectional sofa and queen bed set up three flights of narrow Brooklyn apartment building steps and handled it all in a friendly and professional way.
Benji was very helpful and knowledgeable about all the products we asked about. He took his time and showed us so many different options. He made us feel like we were important. Thank you for all your help.
Anthony is very professional and honest indicating what items were available. He also showed concern helping us looking for more details and information for us to decide our purchase. Great job Anthony.
Purchased our kitchen table with Sam and Devin. They were a pleasure to work with. Made the process super easy and quick. Very friendly and personable.
Today I visited Ashley store with my family to check out a set of bed and I made mr. Sam is was very helpful and professional. All of us love the way is treated us. Excellent customer service
After seeing numerous furniture stores I did not want to go into Ashley HomeStore but I am so glad that I did. I was in search of a bedroom set for my new home and looking for something extremely specific. I was not settling. Good thing I met Kevin and Big Chris. I am not an easy customer to deal with but they both had an immense amount of patience and complete knowledge of all of the furniture in stock and the future furniture that was coming in. I was extremely impressed by both of them. They were very attentive and listened to everything I wanted in a bedroom set. In the end they helped me pick a beautiful bedroom set for my new home. I did not think I would go home with anything today . Thank you Kevin and Big Chris! I appreciate all of your help!UPDATE : The Furniture that came was the wrong color and was denied. We now have to wait an estimated 5 months for the new set we picked out. Not that this is Kevins or Chriss fault but the companys fault 100%. I knew I shouldve stuck with my gut on this one. Every time I have dealt with Ashley Homestore there is an issue with something or another. I do have to say that Chris is doing the best he can to make this right for us. Thanks Chris.
The guys at Ashley are awesome. Tom and Big Chris were very professional and extremely helpful. I would recommend this store and their staff to anyone. Definitely shop here
This Ahsley store is the worst furniture store I ever encounter. They sent the wrong item to me and when I called to let them know it was the wrong item, they gave me the run around (BIG TIME) After months of talking to about 20 different associates and calling the cooperate office It took almost 3 months to get a refund. They had the nerve to tell me they dont give refunds. They behavior was very appalling. I am disappointed that the largest Furniture distributor in the world treat consumers in this disrespectful manner.
Great experience at Ashley Homestore in Farmingdale! If you head in make sure to ask for Big Chris, he’s the man. Was extremely helpful and did right by us. Great selection and lots of options to chose from. We will be back for more!
We had the pleasure of working with Big Chris! He was helpful, kind, and knowledgeable. And when it came time to make a purchase he saved us as much as possible.
Chris from Farmingdale was very helpful and informative. He walked us through all of his inventory and helped us make sure we picked the perfect couch to fit our home. Highly recommended.
We had Devin as our furniture consultant. My mother and I came in looking for a new powered recliner for my father. He made the process seamless. We noted that the recliner was cheaper on their website as well as the associated 5 year protection plan. He was quick to reassure us that the store would price match the website and we were sold. Overall he gave us a great experience and we will definitely be back for other furniture needs!
We had a wonderful experience at Ashley HomeStore. Sam and Anthony took amazing care of us. Sam went above and beyond to answer our questions and find us the perfect furniture for our needs. They even took us through a sleeping demonstration where they used sleep technology to assess our mattress needs! If you visit Ashley HomeStore be sure to ask for Sam!
Big chris was the bomb. So funny, helpful and knowledgeable. What a great experience buying a couch!
Big Chris was a huge help and a great sales person. He knows exactly how to explain each piece of furniture to me. Will definitely be coming back for more furniture in the future!
I had an issue with my warranty and Dashawn was extremely helpful. If he didn’t know the answer, he asked if he could put me on hold to find out exactly what the next steps were. Dealing with clients myself, I truly love great customer service and in this day in age appreciate it so much more. He is amazing at his job and funny as well. Off Wednesday to order my couch. Thanks to him!
Anthony was a great! He helped me find what I needed and explained everything quick and easy. I don’t feel I overpaid for anything and I like the product I got.
Big Chris was very professional and helpful in our experience dealing with Ashley furniture. He spoke to my wife and I on his off hours, and was very informative throughout the entire process. After our experience with Chris, we highly recommend Ashley furniture to others.
Benji was super helpful and professional. Very insightful and respectful. When we come back we hope to work with him! Thank you
Beautiful place to buy home furniture a lot of cool variety and stuff available. Such a long range they jave with attentive staff. Wish you good luck in selling the stuff. I recommend buying from here. 👍
Jim at the Farmingdale, Long Island Ashley store was extremely knowledgeable, professional and friendly. It was a pleasure doing business with him. The delivery was on time. Great shopping experience.
Big Chris was great to work with! My husband and I were couch shopping and we were so glad we came into the Ashley home store. Chris made sure he got us the best deal and we didn’t feel like he was pushy with the sale (as a lot of people were when we were shopping around)! We will definitely be back to this store again.
Dennis Shokrian was wonderful to work with. Extremely helpful and did not pressure us for the sale. Will work with him again.
Went to Ashley furniture in Farmingdale and it was great experience! Big Chris and Tom were super helpful and a joy to work with! Highly recommend this Ashley’s!!!
Benjamin was terrific he helped me with everything I needed. Not only did I walk out completely satisfied but I will be going back for future furniture purchases and will be using Benji again !
I had such a great experience with Big Chris helping out my cousin and I. He went above and beyond to meet our needs and exercise a lot of patience with us. He was considerate of our situation and exceeded what we needed in being thoughtful of what he presented to us. If you come here ask for Big Chris!
Today my wife and I came in to look at some furniture for our new house! We were truly just looking, however with the help of Big Chris, within an hour we had pretty much all of our house furnished. Big Chris made our furniture buying process incredibly easy. He’s a wealth of knowledge when it comes to style, colors, and function and by no means is he pushy. With his help My wife and I are leaving Ashley’s with a big smile and we can’t wait until our new furniture gets delivered! Thanks again Chris! He’s highly recommended :)
Predatory practices at melville NY store. Salesperson literally stalked us throughout the store. Also lied to us as to collection names and what was online as I was standing in front of the set I was inquiring about. Unprofessional trying to push us into a sale when we indicated we were just looking. New York lost over a $10,000 sale. But bye Felicia. Had a much better experience in Albemarle NC store.
Went to Ashley furniture today. Everyone was so helpful. Sam our sales rep was the best and answered all my questions.
Big Chris was extremely helpful and provided top notch customer service in helping us purchase our new dining room set.
It was a pleasure to have the assistance of Madeline in choosing the right bedroom furnitures for us and we appreciated her being so helpful and knowledgeable.
Such an awesome experience with Big Chris at Ashley furniture in Farmingdale. He kept us laughing and laidback for the whole experience.
Big Chris was such a great help from the moment we walked into the store. We came in looking for a sectional gave him our must haves and were able to find one within minutes that will work perfectly in our space. While we were walking around the store and he was pulling up the numbers for the couch we were able to find an outdoor table, bench and end table to finish off some other spaces at our house. Big Chris helped the entire time gave us great pricing and was an overall joy to work with. Highly recommend visiting this Ashley furniture store and ask for Big Chris to help!
Awesome experience at Ashley of my daughter’s new beautiful bedroom set at affordable prices. Thank you. Ashley furniture
Price gouging and Home Goods quality furniture. Look on Amazon for same furniture and much better prices plus free delivery and returns with Prime.
Big Chris is the best sales associate! He stayed late and took his time showing us a variety of beds, sofas and chairs. He gave us recommendations and listened to what we were looking for! This was great experience! He explained how the furniture protection worked and comforted our worries! This was an awesome experience when we were worried about on time deliveries! Big Chris is wonderful and I’m coming back to him!
Sam was wonderful from the moment we walked in. He was knowledgeable in exactly what we were looking for. He was kind and personable. I would highly recommend him to anyone who is looking to purchase furniture.
The store was very clean and all the staff were kind and welcoming. Willy and Kevin were very knowledgeable and made couch shopping an enjoyable experience.
We made a mattress purchase at Ashley Homestores Farmingdale, NY location. When we purchased our $3,200 Tempurpedic mattress, we were advised by Daryl, the store manager, that the removal of our old mattress would be included. On the day of the delivery, we were told by the driver that there was nothing noted regarding the old mattress and that they would not remove it. My girlfriend attempted to contact Daryl at the store but he didnt return her call. I contacted customer service who advised me that they dont get involved in old mattress removal. The rep emailed him, but I still havent heard from him. I was advised that Ashley will not rectify the problem because it is a store issue, not an issue with the company. So at this point, Im stuck with an old mattress because of an incompetent individual that doesnt know the process.
Big Chris was knowledgeable and personable. He made us feel at ease selecting a couch and dining room set, intuitively understanding which styles and sizes to recommend. There were many choices and the showroom was a pleasure to browse.
Big Chris is friendly and takes his time with us. We have gone into the store several times, texted and called him and he has been able to promptly add to our order and give us updates.
Had such a great experience here! The sales people Big Chris and Benji were so kind and professional. They did a great job of explaining all my options and made sure every part of the process was clear and easy to understand. I will definitely recommend to others!
Had the best experience purchasing my daughters bedroom set because Big Chris made the process so easy and pleasant. He was an immense help and was patient. Gave me a great deal and showed me excellent customer service. 👌
Im purchasing my 1st home, and quite a few people suggested I go to Ashley for furniture because of the good quality. Shaneil and Benji were amazing and spent 3 hrs walking around the show room with me. Benji showed me the new sleep technology and found me the most perfect mattress for my sleeping needs. Shaneil was so sweet and listened to all my needs and wants. In the end, they helped me furnish my whole home. Im very happy with my Ashley experience : )
Everyone at this location was a pleasure to work with. From Anthony to Big Tom, (sorry Big Chris) I know you said there could be only one big in the store lol. My wife and I were never pressured into purchasing anything. We were given time to look around and make a decision. We purchased two dresser eith a mirror and a chest for a great price. We loved the price so much that we added two night stands the next day. I highly recommend this store.
Sam and Anthony was very very helpful and patient they stayed after closing to get the furniture of our dreams.. we are so happy we highly recommend them thank you guys for everything!! :)
Today I visited Ashley looking for a couch for my home in VT. Sam helped me so much. He was informative, took time and helped us narrow down our decision.Go see Sami
Great experience here. Big Chris was very accommodating, delightful, and personable. He made the purchasing of my grandmas living room set absolutely painless and enjoyable!
Chris Knight from the Farmingdale store is the most patient salesperson I have ever dealt with. He listened to our needs and worked with us to get us what we needed. I will definitely do business with Ashley again and especially with Chris. Thank you !!
Sam and Tim were amazing with my bedroom furniture purchase. Really helpful and considerate. Would highly recommend them and this store for purchases
Want to go and see John O’Connor and Ahmet they were absolutely wonderful made the difference in our shopping experience. Not pushy but knowledgeable and explained every detail. They are 100% the reason my husband and I became Ashley fans.Thank you John &Ahmet we appreciate the time you took to make our shopping experience so pleasant.
Been on hold for three hours! I have not been able to reach anyone in this store yet. I have messaged on Facebook, instagram, emailed company and sales rep. The wood on my couch cracked and is going through the material. This should not have happened. I am so upset right now.
Couldn’t have had a better experience at Ashley’s Home Furniture with Big Chris, he’s a very outgoing, kind & caring guy. He’s definitely here to make sure you get what’s best for YOU & not one of those salesman looking out for his pockets. Highly recommend requesting him to show you around & help you pick out what’s best for your home!!
Devin Bernard was our sales ambassador. He was polite, patient and knowledgeable. I felt valued as a customer. Thank you.
My sales person Devin offered great advise. Patient, during our decision making. Never any pressure. Good pricing. The furniture was delivered when it was supposed to. Overall great experience
I recently bought my Mother and I new desks. I saw it on the website and went to the store to order which caused a little bit of confusion- which was explained and corrected immediately by Shaniqua. As for my mothers there was an issue which I had called about but was directed to the costumer service line. The gentlemen helping me honestly just made me more and more upset(not getting into too much detail). As I was getting in the car to come to the store in a very angry state. Shaniqua(Im sorry if I misspelled it and I do not know her title is but if she in not some kind of manager they need to get on that.) called me back as she promised she would after the conversation that took place this morning about the confusion with my desk, heard my frustration, and asked me to come into the store. I walk in, she sits me down with a sales person who she already made aware of the situation, showed me some options, and we came up with something that made me appreciate the staff at Ashleys. Even after the confusion, even after the poor experience I had with costumer service, maybe not the exact desk I wanted but my momma is super happy about it and thats all I wanted. For Shaniqua I give my experience a 5 star, and would shop here again. Thank you for all you did today!
Big Chris at the regular store and Jada and Howard at the Outlet store were friendly, courteous and efficient. They know their stock. I brought in print-outs from the website and they led me right to the models I was interested in. Delivery by Clemente and his side kick was prompt, professional and careful in only three days after purchase. Prices at the Outlet were terrific. I would very happily shop there again.
Devin was very professional, knowledgeable and courteous. He made finding the perfect pieces for our new home so easy! Devin was able to give insight on our place and how we could use our space in a manner that not only looked appealing but felt amazing.
This isn’t the first time I’ve purchased from Ashley and it’s a reminder of why I come back. It’s always an easy experience with quality furniture. Tammy was a pleasure to work with - not pushy or rude. She took time to genuinely understand what I was looking for and gave me the space to take my time.The entire process with Tammy from start to finish (ideas, suggestions, delivery info) was a breeze and I’d easily come back and work with her again. It was like buying from a friend rather than a sales rep.
I received my bedroom set today from Ashleys furniture in Farmingdale. Let me just say that I waited months for the delivery. The bed arrives with missing support legs and the headboard was completely WRONG, and specifically the headboard I repeatedly told my salesperson I DID NOT WANT.When speaking the customer service, they said to leave the bed there and they would order the support legs, although the bed should have been sent back as requested. The delivery men would not take the bed back. I am going to speak to my sales representative tomorrow and update this review accordingly. I have multiple items of proof including pictures and texts that i sent friends and family of the right head board, even though the SKU number was inputted incorrectly. I hope Ashleys will do the right thing, I do not want anything for free I just want the item I ordered and to be in a bed that is safe.
We found a great sofa ana a great ottoman at a great price
Let me start by saying that Jackie is the answer to anybody looking for furniture advice! She was extremely courteous, friendly, knowledgeable, and professional. We have been looking in several furniture stores for different items and not once have I had an experience like this! Thank you for making my couch search easy, fun, and enjoyable. We appreciate your patience, your guidance, and the way you ask the right questions. She also found us the perfect couch for a great price! Will definitely be returning for future needs and asking for Jackie personally for assistance.
Madeline gave us such a great attention great attitude and she made it such a pleasure easy and gave us great experience to shop there will be back for more furniture!!!!
We had the best experience on our first visit at Ashley Furniture. If you know what are you looking for, go and find Big Chris, he will make everything possible to get what you need and how you need it. Best first experience, we will definitely come back and purchase all our furniture from him for our house.
Just had an amazing experience at Ashley in Farmingdale with Bobby and Anthony. They were very informative, personable and helpful when buying bedroom furniture. It was an excellent experience. I would recommend them to anyone whose looking for furniture.
Big Chris was super helpful. He was so patient with my mother and I (which takes a lot). He took time to explain everything, and made sure we left the store completely satisfied. Give him a rise becase he derserves it.Thank you Chris!
The gentleman who helped us, Devin Bernard, was excellent. He really knew his stuff, was super friendly, and had us in and out.
Good collection and professional service. Sam helped us look around for furniture and was very courteous and helpful!!
This place confirmed an order date for delivery we purchased followed by reconfirming the delivery date only to not show up. Then the warehouse states no record of a delivery date then corporate says oh yea we see the issue sorry we don’t even actually have the item and can’t tell you when it would be delivered. Corporate then states they can’t assist with anything to make it right and if you have further issues or want a refund go to the store to deal with it. Expect when you go online to get the phone for the store it connects you to corporate. Don’t shop here and don’t expect help as a professional furniture store
We had a great buying experience. Very nice people, honest and not pushy or trying to up sell. See Jim B and Chris. We came here for bed room set and mattress and loved the way we picked out the mattress. Definitely recommend them.
Jim in the Farmingdale Home store was so helpful and knowledgeable!
Martin and Benji were extremely helpful. They answered all our questions and made the process quick and easy.
Big Chris=The Man. First time furniture shopping for new apartment with girlfriend and Big Chris made it a great experience being pleasant, comfortable, and knowledge. Plenty of patience and acumen shown to make this a great experience. He even took the time to map out our design of the apartment. Big Chris, gave us a great big experience and deal. Highly recommended to our friends and family. Thanks Big Chris!!
I never expected to have such a great experience in buying furniture. We all know it can be tedious to buy furniture as well as confusing in my opinion. However BIG Chris has been an absolute gentleman, & every well knowledgeable and upfront on the hat will look best in your home space!!!!!!! HIGHLY RECOMMEND GO TO BIG CHRIS YOU WONT REGRET IT!!!!!!!!!
Met Benjamin at Ashley Home Store in Farmingdale and he was a delight. He helped us with all of our needs even though he knew he could not make the sale as we needed the furniture shipped to Florida. It made no difference to him he spent the time with us to find just what we needed. If you stop in ask for Benjamin you won’t regret it
Honestly, i do not know how this store full of scam on price got a 4.2 stars, oh, well, good luck to anyone who trying to buy from them....just my own experience, their store price is about 20% higher than their online price, if you do not check and placed an order to sales at store, you will be paying higher than you should be...anyway, it is just my personal experience. i did not buy anything from Ashley, and even not that easy to get back a $100 deposit they asked me to put...if you going to buy from Ashley, just be extra careful....my comment is nothing about their quality, it is about the salesman in the store,
Last night my family and I stopped in the store and had the pleasure of working with Theresa and Chris. They worked closely with us to design our perfect living room set! They were honest about delivery times and what we could remove from our order to make it fit our budget and still achieve the look and feel we wanted. We will DEFINITELY be returning for our future furniture needs! I highly recommend them!!!
Marisa is super friendly and very knowledgeable.I will be purchasing my chair from her this week.
Store looked great, and the showrooms made it easy for me and my wife to visualize how we wanted to decorate our new home. We were greeted by a sales associate named Ahmet who was very patient with how particular our design choices are. It’s nice to see the sales team get along so well together, another associate by the name of Big Chris was brought in as an additional resource whenever we had a question that wasn’t able to be handled. All and all a pleasant experience, I never felt pressured to by anything by an overbearing sales person. I felt very confident by the end of my purchase.
Big Chris is absolutely amazing !! This is our third purchase with him as our salesmen. He is absolutely flawless and extremely knowledgeable about every piece of furniture in the store. Always a pleasure and always professional.
Big Chris and Darrel did an amazing job helping and steering us in the right direction! This was our first time buying furniture and answered any and all questions we had! Also can’t forget the best chai lattes around!
We had a great experience with Sam picking out a sectional. Really appreciated his expertise and patience! Great price!
Big Chris from Farmingdale NY was extremely helpful! Courteous and pleasant! Love Ashley!
Scam artists, they change their terms and conditions everyday. Staff is rude and unprofessional. They are chickens without heads running the store
My husband and I walked into Ashely’s with the intentions to just look. We were greeted by Big Chris and we explained to him what we were interested in. He did not rush us into buying or haggle us to make a sale. He took us around the whole store and showed us things that we might be interested in. He explain each piece to detail and explained the level of quality of the pieces. He was knowledgeable and very helpful to us. Daryl came into play when we wanted information about the mattress and finding one of quality and fit for our needs and pockets. Daryl was very knowledgeable as well. Very impressive. We were looking to get our bed a little sooner then the delivery date given and Darryl worked everything out so we could get our bed 2 weeks earlier then the delivery date. I highly recommended either or both of them. You will not be disappointed.We look forward with working with them on our living room furniture in the near future.Go see them. Check out the sales and enjoy professional, knowledgeable reps!Thanks again Big Chris and Daryl
Just bought a beautiful sectional perfect for our needs. Our salesperson Devin was extremely knowledgeable, showed us exactly what we wanted and never once did we feel pressured. A well deserved 5 stars. Thank you Devin!!
Extremely happy with my experience at Ashley in Farmingdale. Theresa our sales associate was fabulous! Extremely patient, kind, knowledgeable and helpful. Our delivery was on time and went well. I love our new dining room! The quality for what we paid was amazing. We will definitely come back to furnish future rooms.
Normally furniture shopping is really stressful and frustrating. Jeff and Jim helped us out at the farmingdale location and they were fantastic ! They were so helpful and knowledgeable and did not pressure at all. We bought furniture for our entire house with them today and they were nothing short of amazing. They made us feel welcomed and valued. We would highly recommend and will definitely be returning for all our future needs. Jim and Jeff are an asset to the company !Scott and Diane Snopkowski
My wife and I visited Ashley HomeStore on Saturday to furnish our new apartment...living room, bedroom, and spare bedroom. Kevin and Anthony were fantastic. They listened to what we wanted and offered us several options that were all within our budget. We never felt any sales pressure. We never had so much fun shopping, thanks to Kevin. My wife wanted to take him home!
AMAZINGGGGG EXPERIENCE!!!!My wife and I went to Ashley’s to browse for a bedroom furniture set. We were greeted by Omer who assisted us in finding what we wanted, patiently. He took his time with us, explaining specifics of the furniture. He never made us feel rushed or pressured. The manager Big Chris is AMAZING! He worked with our price point and was so DOWN TO EARTH! It felt like I was talking with Family. Big Chris was extremely knowledgeable and definitely knew his products. This was our first experience at Ashley’s, and it was absolutely amazing! Very impressed and I don’t impress easily. Will definitely GO BACK for my future furniture needs! Thank you so much!Highly recommend 💗
We had an amazing experience shopping at Ashley today! We’ve been looking for furniture for over a year, and Devin took such good care of us that we were able to end our search! We’re excited to receive our new furniture and will definitely be back for additions. Thanks, Devin!
Big Chris is the BEST! Took us in a half hour to store closing and welcomed us like the Prodigal’s son (and daughter). He was refreshing, honest and thoroughly knowledgeable. We purchased Bardarson 2-piece sectional with a chaise and matching ottoman in silver and are eagerly awaiting its arrival. Thank you so much to Big Chris and the Farmingdale Ashley HomeStore for helping us out!! We will absolutely be back!
I had an amazing experience purchasing my 1st sofa set with big Chris. Thanks for making it easy and I am very happy I stopped by to shop.
Shaneil was attentive yet gave us space to look around freely.The delivery team was prompt, friendly and clean.Great experience from Ashley this and the last time I purchased from them.
Big Chris was truly amazing!! He was knowledgeable, patient, and confident about each product we were interested in. This experience was different from any other furniture shopping experience. Big Chris made this whole experience fun. Big Chris was awesome and we gained a trusted friend for future purchases.!
Had an amazing 4 hour experience with Big Chris!!! He was patient and very helpful. We went in not really knowing what we wanted and he showed us everything he can offer within the price range we had. He made the experience great with his knowledge on the products and his fantastic customer service. I will recommend anyone looking for furniture to speak to BIG CHRIS!!!!
Big Chris was phenomenal he went above and beyond to help me find everything I needed for my home definitely would recommend his service and will definitely be coming back to him every time!
Easiest experience I’ve had picking out furniture. Chris at Ashley made it so easy from picking things out to explaining the whole process for payments. He was professional, friendly and available when it came to any questions/concerns I had. I’ll be back and will definitely be asking for Chris. I recommend Ashley (specifically Chris) to anyone who needs new furniture.
I just bought a kitchen table and chair setTom was my salesman he was great very knowledgeable and very pleasant I would highly recommend Ashley furniture store .
Sam was extremely helpful, answered all my questions, showed me around the entire showroom in search of the product I had in mind.
Big Chris makes the best chai tea on route 110.Kevin is Big Chris sidekick. They make a great duo. They are amazing people that know what their customers want!Highly recommended!
ZERO STARS!!! A bunch of scammers! They sell you a broken glass table and expect you to inspect it in matter of 24hrs. What if Im in the middle of a move and I cant? Open the box a month later and the glass for a table is broken, and not even all of the broken glass is in the box, they only give you half the shards. Btw the table was used, some screws were still left in it.
I am blown away by the way the sales associate we worked with went out of his way for us. Chris, aka BIG CHRIS, was incredible to work with. He let us walk around, explore and didnt hover over us. He was there when we needed him and broke down all of our purchases by discount and financing options so that we could make the best decision for us. On top of that, he stayed with us 2 hours past closing to ensure our entire order was put through and PERFECT. I cannot say enough good things about him and the store. We are so excited for our delivery and are beyond happy with the customer service we received.
Ashley Homestore in Farmingdale was the best furniture shopping experience. Jada made us feel very comfortable while we were looking at bedroom sets. Everything in the store is a fair and reasonable price and they work with you to make sure you are happy. Ended up buying 5 pieces of bedroom furniture. They all look amazing and it is real quality wood. The set up was done in less then an hour and delivery of our furniture took 2 weeks. I would recommend going here before you look anywhere else!
BIG CHRIS & BENJI ARE THE MAN!! They made our furniture purchasing experience well worth it! I would recommend them a million times!! Thank you for making this experience a pleasant one!! We loveeee our furniture ! Thank you once again
Buying furniture always feels like a drag, Ive never really had a good experience, so this time around we were not excited. Ive always felt rushed or forced to buy something. However, that wasnt the case here. Theresa helped us out and she was THE best! She whipped out a pen and paper to draw out our rooms to help us imagine what our new sofa would look like, she would run around the store and move furniture next to other stuff so we can get a better idea of the setup, she made us laugh a billion times while doing everything to make our lives easier. She made shopping so easy. Even the other coworkers were just sweet, funny and outgoing people. We wont buy furniture from anywhere else, I feel obligated to go back there because they made us feel like were best buds! Highly recommend coming here. The best crew around and we found all of the furniture we needed and LOVED.Thank you Theresa and the rest of the ashely crew, thank you for making an experience i found dreadful into a fun and exciting experience.
AJ Staris was terrific, helpful and knowledgeable. It was a pleasure working with him.
I had the best experience in store today! If youre looking for new furniture or something new to spice up your space Big Chris is the man for the job. Friendly, funny and real...thank you!!
Big Chris was a huge help in picking out a bedroom set for my fiancé and I. He explained everything and provided us with options to fit our budget.
Was looking for a new bed and Big Chris was AMAZING. If youre looking for furniture ask for him. He was helpful, knowledgeable, and patient while we made our choices. I also hear his chai lattes are 🔥
Theresa at the Farmingdale store made my day today. She was extremely helpful and listened to what I wanted. She not only found the perfect bedroom set for me, but accessorized the room with lamps and a rug. I would urge anyone going to this store to ask for her help. The manager of the store also was amazing. He made me feel that the delivery process would be smooth and I had no concerns after my purchases.
I had a great experience at Ashley home furniture store. It was very quick, efficient, and all of the workers were very nice. The store was clean and everything on display was clean(which is a plus especially during Covid). Kris Kight exceeded my expectations! I got the bed and comfort at the expense that worked perfectly for me. I have searched different furniture stores and none come even close. I would highly recommend the Farmingdale location this was the greatest experience, and I recommend that anyone who’s looking for any bed or furniture definitely come see Kris. He’s absolutely EPIC at what he does. The whole staff is amazing and very friendly. They all have a warm and happy environment. Definitely an experience and unbeatable prices! If your going to sleep, sleep on Ashley’s furniture . You won’t regret it !!!!!
Big Chris was wonderful and very helpful!! He was extremely knowledgeable and personable. Chris was very helpful, listened to our needs and we were able to find the best bedroom set for my daughter! Great service and nice showroom. He showed us bedroom sets that fit my daughters needs. The showroom had so many wonderful pieces and we finally narrowed it down to 3 sets. He gave us the time and space we needed to make our decision and never made us feel any pressure. My daughter finally made her choice and we were sold on the Caitbrook Chest of drawers along with, Caitbrook Storage bedwith 8 drawers. Big Chris at Ashley Furniture is AMAZING!! He paid attention to our every request. When you shop at Ashley Furniture, ask for Big Chris!!
People in there store are extremely pleasant and helpful. However the delivery drivers are not. Would not wear masks in my home. Also the couch did not fit, I do take some of the blame...I probably measured wrong. However when the couch did not fit, the delivery team took the couch away...left the cardboard and plastic wrap in my entrance way leaving my front door open. Thought they would be back being that they left the cushions and pillows from the couch. Nope they left. So I make another delivery appointment for a new couch. Two days go by and the delivery driver....not Ashleys furniture or someone from corporate calls my cell phone from his own personal number repeatably asking when I am not working so he can pick up the cushions. Made me feel extremely uncomfortable. Called what I thought was the right corporate number to let them know. It was actually corporate for Florida. He was very helpful and explained how he would have handled the situation but that he couldnt help me because I was in New York. He gives me the right number. I call and all they said is Thank you for letting us know. Awful.*Update* - Couch was delivered with a team to set it up inside my home so that it would fit. Was given a window of 7:15-11:15 am. They arrived at 5:55am. I live in a condo complex and did not want to disturb my neighbors. Asked if they could wait and grab breakfast which I offered to pay for. They told me no and that if they didnt bring the couch in now I would be charged a restocking fee and would have to repay for delivery. What on earth is going on?*Update #2* still waiting for a response from the email I sent which the automatic response from Ashleys suggested.
Had an amazing experience working with Big Chris at Ashley’s Home Store. While I was extremely indecisive he really was really patient with me! He didn’t rush me at all and he was very understanding. He certainly did a wonderful job helping me create my dream room! I’ll be back for sure!
Came to Ashley Homestore and received amazing customer service from Big Chris. He goes the distance to meet your needs and make sure you go home with exactly what you need.
I was expecting a delivery today for a paid in full purchase I made on Memorial Day. My original delivery date was Tuesday August 17th.....which I was willing to wait for. I called to confirm on August 13th only to be told that I do not have a delivery scheduled for the 17th! After a lengthy conversation....I agreed for delivery today, the 24th. I rushed to do my errands and put off others that needed to be done. I waited in the house till a reasonable time of 2pm. I called a service number and spoke to a woman only to be told that they rescheduled my delivery for September 3 or 4th! I asked how can they reschedule a delivery without my knowledge...was told a message was left for me 2 days ago. My reply was...No, a phone call was not received nor was a message left. I then asked the question, Why would I get a phone call rescheduling when I already received an email confirming my delivery date for today? Her answer was the email was computer generated. So....I drive to the store, ask to speak to a manager who was not available because she was on lunch. Spoke to another woman who checked the computer and repeated the next delivery day would be in September. I asked for a refund. A man came over, he mentioned how my furniture is available but the people who put it together in my home are not. Not my problem... that is something that should have been worked out between them and I wanted the delivery and assembly today as promised/scheduled or a refund. Numerous apologies later....I received a refund. I am still without furniture and now have to look for something else and wait months again. Ashley is quick to take your money but after that....their communication with you is nil.To say I am not happy is an understate
Bait and switch.Went to buy a couch with the main purpose of having the couch before my sons wedding. There were many couches we loved from other stores but none would arrive on time. We specifically chose this couch from Ashley’s Furniture (which was more money then we planned on spending) because they promised we would 100% have it on time. Our salesman called his boss over who sat with us (by the way this was February 2021) He checked with the warehouse they guaranteed the entire couch by middle of March no problem. Again I made him confirm; this the wedding was first week in May he said no problem.Well the wedding came and went part of sectional was delivered on time still missing main piece.It is now end of May, the last phone call they said first week in June? Now no one answers my calls or provides me with a straight answer.
My husband and I could not be more happy with our experience at Ashley Furniture in Farmingdale NY. Our Sales Advisor, Ahmet Ercen, was an absolute joy to deal with. This was a big purchase (for us) that we were making and he did LITERALLY everything he could to make us feel comfortable and show us every avenue that could be taken. He’s extremely knowledgeable which made it easy to make a decision on which mattress to buy(which is never something that is easy for me). He’s a straight shooter, but again, that made it very helpful in decision making. He has the patience of a saint and an absolutely wonderful demeanor! I cannot express enough how pleased we are with every choice we made. If you need anything, go and see him! I promise that you’ll be happy! I felt like I was chatting with an old friend, the entire time! Thank you, Ahmet; it was a pleasure! We’ll definitely be back!
Came here for living room furniture on Black Friday. We were introduced to Bobby and Kevin. They were both so helpful with our furniture needs. We also worked with Darryl. They were all extremely helpful, from the moment you walk in to every salesperson you encounter. We will definitely be coming here for our other furniture needs. Thanks so much
I made a purchase from them in June. I love my couch, however I’m supposed to get a refund on the warranty I purchased. In August then said I would get the refund back and it would take up to 10 days. It is now October and I never received. I called multiple times and they just give me the run around and also they are very hard to get in touch with. Honor the refund I was told I would get in August. For this reason I would never ever purchase from them again because if I need to return something this is how they treat people?
We worked with Jackie to buy a couch and it was a great process. She did not make us feel pressured at all and she was able to answer every question we had. Very happy and excited to see it in our space!
Furniture shopping made easy! The selection and availability of furniture was excellent, and Big Chris was such a pleasure to work with and so helpful! We will definitely be back.
I wish there would be an option to give a 0 star. sold me a sofa set by saying it will be delivered in a couple of weeks. when 2 months pass by and after i called multiple times, they delivered half of the order and i was informed that one sofa will be delivered after 7 month. which was totally unacceptable as i told them to begin with that i need a sofa set ASAP because my daughter is getting married . now they said that if they will take the loveseat back that was already delivered then i have to pay restocking fee $149 plus shipping and handling $199 so altogether i will be paying almost $350 while i will be left with nothing. So just visiting that store will cost me $350. Rude salesman hung up on me when i tried to argue. Manger at store said that he doesn’t care if my daughter is getting married and i need the furniture. the lady who called from the corporate office was extremely rude. they dont want to listen to anything and blaming me that why I accepted the half delivery, While i was misguided from the beginning to the end. Now i am stuck with that love seat and bench and if I will buy the sofa from somewhere else then it will be totally unmatched. DO NOT go to that store. bad bad bad experience. I hardly reviewed once or twice so far but i am so up set that i took the time out to write this review so you can imagine my frustration. I know nothing will happen for me but someone might benefit from this review. Just want to Save others from the frustration i am going through. 0 star
Great experience working with Madeline at the Farmingdale Ashley location. She was very helpful.
Christine and Tim are keepers this was one of the best experiences me and my hubby had shopping furniture. We drove Christine nuts and she seemed to love it strange enough. We even looked for some additional pieces as we felt so good and comfortable. During this time both associates wore masks the whole time. Nothing felt pressured or rushed. We almost did not stop I am glad we did. Christine met me at the door and did not seem pushy . Thank you for all you do and your team.
Thomas was extremely helpful with assisting us finding our mattress. I would recommend seeing him for an honest purchase.
Ordered our furniture, seemed pretty painless then it comes and every single piece has a scratch! The mattress had a tear! They refused to take it back, giving us the runaround about getting our money back or them coming and taking the furniture! I have never had such a horrible experience in my life! With the amount spent on this furniture never ever again! Very very upset! Oh and not to mention we bought the extended warranty and then they tell us it was never processed! So I pay for things and they disappear right. Just like I ordered gray furniture and brown arrived and scratches everywhere! Unacceptable!!!
Devin and Big Chris were amazing! They assisted me in financing my bedroom set and we’re very attentive. They were also able to answer any questions I had.
Shannon was awesome. She was patient with us and not pushy like other sales people at other furniture stores. She is knowledgeable of the products and has a nice personality. Very friendly. Highly recommend.UPDATE: Shannon is no longer there but Big Chris was just as outstanding if not better. I returned to this location even though I passed at least four other local locations to get to Farmingdale because I am valued as a customer and I like the selection.
Second time purchasing furniture from Ashley and a wonderful experience! Jackie at the farmingdale showroom was great. Helpful in answering our questions and so personable. Will definitely be back in the future
Benjamin was so helpful - I had to stage a whole house and he was very detail oriented and didn’t miss a thing!
From the moment I walked in I was greeted with a friendly hello, Connie and Jenny at the desk were very helpful as I needed to make changes to an existing order. Big Chris , one of the salesman came to see what he could do. What I like right off the bat is you arent attacked when you walk in, you are greeted and let known if you need help they are there. Big Chris bent over backwards to try to help us find a matching headboard for our already existing furniture including sending us to the Ashley Outlet store where by the way we were totally and completely ignored do not recommend. He helped us for probably a couple of hour, offered and got us water and coffee and got us a better deal on our credit card. The furniture is beautiful and the staff so helpful. Check them out and ask for Big Chris.
I purchased my daughter’s sleigh bed with Christine and it was a great experience. She was very knowledgeable and did everything she could to ensure we were making the right purchase. Thank you Christine for providing great customer service! If anyone is looking to purchase furniture from this store please ask for Christine!
Great selection and friendly staff. My wife and I enjoyed working with Big Chris to purchase indoor and outdoor furniture for our home. He was friendly, knowledgeable and thorough.
Great experience at Ashley furniture. We dealt with big Chris and he was very friendly helpful and honest. Excited for our new couch!
Nice furniture. Did not purchase anything. Young lady was very nice and very informative.
We had a great experience at the Farmingdale Ashley Furniture. We were greeted by Big Chris and he was immediately helpful. He understood what my wife and I were looking for and he was extremely knowledgeable about his products. We have been shopping for couches for a few months now, and this was by far the best shopping experience we had. Thanks big Chris! We are very happy with our purchase
Malaga and Benji were very professional and informative. Highly recommend shopping with them.
We went here to find bedroom furniture not really expecting to find exactly what we wanted. Surprisingly we found a really nice set. The sales woman, Theresa, was extremely helpful and gave us good design ideas for how to play the colors of the furniture with other colors in the bedroom. Would use them for future furniture purchases.
Benji took his time with us and made sure we were getting exactly what we wanted at the best price! Had such a great experience shopping with him!!
Total reviews rating 4.4
199 Reviews for Ashley 2023:
Review №1
2022-03-08Dennis was really knowledgeable and worked with us with the space that we had in our new home. He was a salesman/interior decorator. Went above and beyond to make sure we loved what we purchased. Never felt rushed or pushed during the entire process. Left here with a bedroom set, dining room set and living room set.
Review №2
2022-02-23There are two reasons to go to Ashley. One is for the furniture. The second is Benji. This particular salesman is polite, patient, not pushy, and worked hard to get my wife and I the best price. A true professional. We are planning to redecorate our living room in the near future, and when we return to Ashley, it will only be because of the excellent service we received from Benji.When you enter the store and are approached by anyone else, politely tell them you only want to be helped by Benji. Youll be thankful you did.
Review №3
2022-03-05Bought a new couch for my apartment and Sam and Tim were the best! Very friendly and very helpful when coming to the purchase. We were undecided and they took the time to explain the different fabrics and comfort levels of the cushions. If you’re looking for some new furniture I would highly recommend going to see these guys. Shout out to Tim and Sam for the amazing customer service they provided.
Review №4
2022-01-16Visited Ashley furniture today and had a fantastic experience. Sam & Ben both assisted us and were such a pleasure to sit down with. They listened to exactly what we wanted without trying to “sell” things to us. We left with purchasing beautiful furniture and couldn’t be happier. Would highly recommend Ashley Furniture and the two of them to anyone in the market looking.
Review №5
2022-07-07From the moment we walked in Bobby greeted us with a smile. He made us feel like family. There was no pushy salesman lingo, just a nice honest and extremely helpful person, who made us comfortable with our purchases. Bobby took the time to explain everything we needed and wanted to know from soup to nuts on what we were purchasing. We walked away with the comfort knowing we had Ashley quality furniture coming into our home. He stayed in contact with us throughout the process and beyond! If you are looking to furnish your home or office I highly recommend you go to Ashley, and be sure to ask for Bobby (Robert Kampfer). You won’t be disappointed!
Review №6
2022-07-20Best Experience purchasing a couch. It was easy and stress free. I will definitely be back for more future purchases.
Review №7
2022-04-27Madeline and Anthony truly showed us world class Customer service. We just bought a new house and they created such a seamless process from our couch, bed, & mattress. They really did a great job to educate us about the features and benefits of each product and how it pertains to our personal preferences.Highly recommend both, defiantly ask for their service. Thank you guys!
Review №8
2022-01-22Brought a recliner from Ashley after looking at their competitors. Store was well maintained and there was no pressure from the sale people that allowed you to browse and ask questions at your pace.After making purchase, delivery options were available.Delivery was quick and their delivery team very professional removing all packaging material.Highly recommend them for your home decor needs
Review №9
2022-02-19I’m not sure how this location or any have more then 1 star. I had the unfortunate experience of dealing with this location and the call center as well. I bought a couch for my new home and had it delivered January of 2021, by May of the same year my $6k couch was falling apart. They asked for a bunch of information and then crickets!! I finally got fed up and called over a month later they gave me the run around and I ended up selling the couch with the parts they finally send 4 months later. But we needed a couch…after searching, all we can find that we liked was from none other then Ashley. The sales person assured us this couch would be better and that we would have no delivery issues. We took partial delivery in December and we’re told the rest would be delivered mid January. We are now closing in on the end of December and NO COUCH!! Then I find the couch online for about $1k less now Im arguing just to get discounted on the pieces I got delivered!! Never again!!!
Review №10
2022-01-17Matthew welcomed us when we walked in and showed us our options. Sam, the design specialist, helped us pick out everything we needed for our new apartment. Her eye for designing and recognizing color pallets really made this experience soooo much easier. They add the items to the cart as you walk, and they even carried different pieces of furniture to make sure it matched another piece on the other side of the store. Thank you Matthew and Sam for making our home shopping experience easy and quick! Definitely come here before anywhere else!